Amazing staff and total transparency while they work on your car. Wife and I got an oil change on our vehicle and was in dire need of an air filter. We paid $44 dollars. Yes I could have done it cheaper myself however not only was oil changed but tires filled with air, car was vacuumed, windows cleaned, all fluids checked. Basically they gave our car a complete look over. I wouldnt have vacuumed or done the windows. I hate doing windows lol. Oh did I mention total transparency so you can see them working on you car? Taylor the manager was very personable and him and his staff are completely dedicated to giving the very best to their customers. You almost could eat off the floor of the shop if you had to, thats how clean the shop is. Wife and I will never use anyone else but them for all our car care needs. the tech was super professional and very polite. If I could give this place 50 stars I would. As you can see seating outside and seating inside. Complimentary coffee or cold beverages while you wait. Our car was ready to go in about 10 minutes after getting there thats including paying, and they was super busy
Thank you to Gary for taking care of one of my employees when he was out of town on a family emergency. When I called at 8:00 on a Saturday morning and he was so helpful. Thank you again for your thoughtfulness and generosity.General Manager Northeast OklahomaKimberley Collins
Very quick. Had some major work done on my AC/radiator, they were very upfront and forthcoming on what had to be done, what could wait, and cost associated with the repairs.
This is the place I take all of my cars! I highly recommend them to anyone looking for a service center! Very professional, knowledgeable and super friendly! They always go above and beyond, and I couldnt be happier. As long as Im in NWA, theyll have my business!
Kaizer was awesome jumping our battery when we stalled out. Kiwk Kar cares. They will be on our list of businesses to come to. Customer service is awesome.
Quick story. I had a minivan. I wanted this thing to run so bad. I took it here and the guy told me they could fix it, charge me and maybe it would work. He told me to let it go. It was a cash pit. It ended up being a lemon. They could have ripped me off but they didnt. I now take all my cars here for everything! I trust these people with the safety of my family.
So my serpentine belt went out on me at the lake. I called from the side of the road and talked to someone here. I had enough of the belt left to limp it in, but they told me to call back and theyd send a tow truck if needed.Once I got there, I have to say the staff was great. They got my car in immediately, had the belt ordered and changed while I got lunch.In the end, my total was about $75.I didnt have a automotive shop I trusted in Rogers, but I do now.
Came for a mechanical inspection customer service was overwhelming great! Gary took care of us like we were buying something from him.
Great service! Katie did my oil change and she was so nice and friendly and really helped me with any questions and concerns I had about my car.
I had this place do a diagnostic test only car to find out the problem they said it was the 02 sensor I changed it and the engine light came back on and the same code is reading and they want to charge me full price for another diagnostic test I think this is very unprofessional and I think they overcharge their customers and rip them off and and say its that a problem when its not. Its something else
How many times have you been told that you have the wrong spark plug in your car? How many times have you been told that it could belong to a dirtbike or a lawnmower? Well I can officially say that I have once. At this auto shop. And it was a lie. I went in because my engine was misfiring and to have a thermostat and oxygen sensor installed. An hours work for the parts, half an hour for the diagnostic as I told them it was likely related to the spark plugs. They installed the oxygen sensor, but not the thermostat for whatever reason, told me I had a lawn mower spark plug and that one was crossthreaded, meaning I would likely have to replace an entire cylinder of my engine, meaning 1.5 to 2 thousand dollars. I decide to get a second opinion: my own. Using the knowledge of a summer working at OReillys 7 years ago and a youtube video, I change all four spark plugs and wires for 80 dollars. Fun fact, all 4 plugs were manufacturer originals, not crossthreaded, and easy to remove with manual tools borrowed from my father in law. Even more fun fact, that was the problem, and it runs fine now. They never put my thermostat in despite charging me for it. Never come here, they will lie, try to cheat you, make you wait for 4 hours when they do half an hours work, and then tell you sorry there wasnt better news for you.
They were very honest with me about my options and what needed to be done.
So I went to Kwik car today as a last ditch effort to save our daughters Christmas present fund from the repair I needed done. I should have gone to them FIRST.Let me tell you why.The first person I went to told me the best case scenario for my repair and the worst case scenario, but told me he would have absolutely no idea which it was until I brought my car back to him tomorrow when he did the actual repair. The next person I went to could tell I wasnt mechanically versed and told me We cant find that cheaper part for you. Its almost impossible to find. So he quoted me the original mans worst case scenario PLUS 200 more. The next guy I went to charged me 100 more than the previous. Finally, I called Kwik Kar and Taylor told me to come in and he would actually look into it and tell me if its best case/worst case so Id know what to expect. Not only did he do the diagnostic for me for free, he found the problem, and fixed it for way WAY less than even the original quote.They are fairly priced, honest and good workers. They saved me from spending ALL of the money I saved up ALL YEAR to buy Christmas presents for my daughter and then some. Im SO thankful for Kwik Kar and their staff.
This is a very. Professional shop they really care about you and your vehicle. I will go to them for all my auto needs. Robert, Taylor and Garry treat me and my family like family. Thanks for the excellent service.
They had really great customer service. They helped us diagnose the issues with our vehicle.
This place does a lot of business which says to me that they are doing something right.
Always take great care of my car :) highly recommend them for all your needs.
Been using these guys for a couple of years. Just dropped a new engine into my car that I had warrantied. They were super cool throughout the whole process even though the warranty company was a nightmare. They do good work and its reasonably priced. Will always use them while I live in NWA.
Such a great shop if you really want a good old guy working on your vehicle these are your guys.
Terrible service! Don’t use this business!
This place has some awesome customer service! They are friendly and they remember who you are each time you stop in. They get you in an out, theres no wasting time. They may get real froggy at times and give you a hard time and get you going on a guilt trip, but they are right and its all out of fun and professionalism. Sometimes we all need to be put in our place and leave it to the professionals. There are people who might agree and disagree, but you want some honesty and truthfulness with a little bit of down home touch, stop by your friendly Kwik Kar. Thanks Guys!! Keep it up!
Update. 03/13/21.I had my car serviced at this shop 2 times now and each time all I can say is WOW. So very impressed. I have a older car with lots of miles so things break and need repair. I will always bring my car to this shop after all the work they have done. my care is running the best ever. The staff is very knowledgeable and stands by there work. I love this shop. If you need repair or just service this is the shop for youMy Brother-in-law suggested this business for a safety inspection and fluid change services due to the fact he has had really good service there. Boy, am I glad he did. Jeff meet me at my vehicle with a mask on and really helped me get everything scheduled. He did a great job getting my used car serviced. I returned the following morning as scheduled to have the vehicle inspected and repaired as planned. Alex was my mechanic. He did a fantastic job fixing a long list of items that needed repairs. Now my new to me used car is safe and running like new. I cannot say enough good things about their professional caring and knowledgable staff. I would recommend this business HIGHLY.
Lift for handicapped power chair quit working while at a MD visit. Roger came out right away, fixed the problem so my self and my husband (both disabled) were able to finish MD appt and get chair reloaded. He was so kind and didn’t even charge us for all his prompt courteous service. I can’t express how helpful this all was for us. TY and God Bless
The young lady that helped me was Great
Taylor, Garry, and the rest of the crew are friendly, knowledgeable, and easy to work with. I plan to take my car back to them with any future issues.
Kwik Kat was pretty good service, a little pricey but overall they were polite and got me in and out pretty quickly.
My young driver went there and they told him he had major issues with his car .We doubted that, got a second opion and sure enough, it was repaired for a simple problem costing my young driver $450. ( they quoted)less than the imaginary maior issue they were wrong about.
Great experience every time I have used them. Friendly staff and trust their work.
Sitting in the lobby as I write this review for the place. As usual the staff is nearly obnoxiously friendly, cold sodas in the fridge and theyre fixing something badly needed on a payment arrangement. This is the ONLY car (Kar?) shop I go to.
Ive used Kwik Kar in Rogers several times, and have had nothing but excellent experiences. They actually talked me out of doing several hundred dollars worth of work that Firestone had recommended, because the condition was normal based on the cars mileage and the manufacturers recommendations. They really seem to be in business to help the customers, not milk them for every dime they can get. Ive been back since and will continue to go there.
Were camping in town and needed some things checked and an oil change. A friend recommended and we dropped it off the night before and it was done just after lunch, so kwik indeed. Has a mystery noise and some AC issues. They diagnosed them and were honest and fair with the work proposed. Nice staff, too.
Quick, fast and friendly. Definitely recommend.
Great Service and especially Taylor gave best and simple solution for my car problem.
Ive been going there 15 years always done a great job!
Service was good. Nothing special but nothing bad. I will be going back again, have more work needing done.
Went here to have them check the work of a different oil change business in Rogers (since we watched that other place try to pry open the hood of my (fairly new) car with a screw driver and didn’t trust they actually knew how to do their job)-Kwik Kar not only checked their work for us free of charge, but also went above and beyond and pointed out a running headlight out and changed it for us as well.....Taylor has definitely earned my business from this point forward! The staff there are knowledgeable and truly seem to care about quality work!
I took my car here because one of my pumps had locked up. I had asked about a tow quote before hand and was told $45. My water pump needed replaced. I also received a surprise oil change that I didn’t ask for, nor was it discussed with me. $40. Was charged an extra ten bucks on the tow, no clue why, when I was already quoted the price. EDIT: Robert was kind enough to contact me and go over the bill and explain a few things, while also offering the ten dollar difference in the tow price. Good customer service practice. The oil change was necessary, but apparently covered by the discount i was given.
SCAM AT THE BEST. Please, be aware. These guys are totally THIEVES. I went there to replace a blend door actuator, the guy wanted to charge me $700 just to replace it, I had already bought the piece, they said it was gonna take them 7+ hours in labor. Good thing I replaced it myself in less than 1 hour. And the most important is that if you reject their job, you will be charge a high fee for their value time just to tell you something you already know. So please avoid going to this place or you will be rip off.
Good fast service, priced fairly. Friendly employees.
Excellent Customer Service! Fair prices and great work!
My experience at Kwik Kar was AWESOME!! The young men there were great. They cared about making sure my car was in tip top shape for my drive back to California.Thank you Kwik Kar
Great Place
I went a few times and love it. But there was something bothering me about this place. They always seem to be on the defense even when people were complimenting them. I soon found out why. I went in for an oil change. They told me I needed both my windshield wipers replaced, which was what they also told the lady in front of me. I explained one of them did need to, which I knew because I bought the replacement. The biggest one I replace the night before. It was brand new. The technician stumbled through a weak explanation before offering to put on the new one for free. I still hadnt caught on yet. I was then called out and shown that two of my tires were bad, and I mean really bad. They said I was in luck as they had two tires to replace them. After hearing the price I asked what the brand name wondering if they were worth it. I was lectured about how tire are no different from one another and people just pay for the brand. Then literally his next sentence was that I had Walmart tires on my car and I should replace them asap because Walmart tires are bad. So hed order me in two more tires I would pay that day for. I told him no. They then tried to get me to set an appointment for a 4 tire alignment (my car doesnt have four wheel drive). I said no to that too, got my car back and left. Later I went to Tire Tracks to get the alignment done at a much cheaper price and there they told me they couldnt do the alignment because I not only had tires that were a size smaller than they should be, but they werent even the same size as each other! They helped me get a refund from Kwik Kar, got two new tires for me that were the right size and cheaper that what I paid for, as well as correcting some other falsehoods I was told by Kwik Kar.When I went back for the refund, the technician who sold me the tires wouldnt look me in the eye and quickly passed me off to his manager, who told me that the technician said he told me they werent the right size (I verified when I bought them that they would work for my car and had no idea that there tires werent even identical to another). In their defense, I got my refund and a small apology. But if thats the only good I can say about them now then Im not going back.
Taylor was awesome and attentive in getting my car fixed quickly. A great value and quality work. They have earned my repeat business! Dont waste your time anywhere else.
Had my oil done here and they were quick and friendly! And the next day my steering belt came off and they worked on it even after closing. Best place around and the greatest humans ever
Amazing! They always go above and beyond to help me.
I am always amazed at how fast they are. I got an oil change n my radiator cleaned. I felt like I had just got there and my car was done. Thank you Kwik Kar for your service.Thank you to the young lady who worked on my car. PST: she even vacuumed my car 😁
Beware!!! Wife brought our 2011 Nissan Rogue in for an alignment. They quoted replacing the front lower control arms, the front struts, the rear shocks and 4 tires with the alignment (saying it needed to be done) and it was over $3000 estimate. I paid them their $29 we looked at it fee and went somewhere else. Turned out it just required the alignment at $90 and 2 front tires. The best part is there is one part on the front end thats starting to go bad but wasnt bad enough to replace yet and they didnt catch it. This place is a total rip off. My wife has been bringing her car there for years but Ive told her to never go there again. Scam artists at the best. Basically looked at the mileage on the vehicle and said everything needed to be replaced when it didnt. Told her to never go back there again and shes been going there since 2006. Dont trust this place at all.
Got our car in, in 1 day . Stayed late to complete the job, great job. Thanks Caleb, Juan and Alexander.
Kwik Kar in Rogers Arkansas is the best repair shop you could ask for! The staff is knowledgeable, trustworthy, and empathetic which is especially important to vulnerable women with car problems. Thanks to Bryan the owner and his great staff, I never trust my car with anyone else.
These guys are the absolute best! They seriously go way above and beyond for you. They are so accommodating with your needs! I would recommend them to anyone who is needing their car serviced! Taylor has been especially helpful through out our whole time working with them!
Went in expecting a hogh price for synthetic, was informed it didnt need synthetic .was finish in a very timely manner at a very reasonable price. Will be using them again.
Today I saw 2 Kwik Kar staff literally run to help an elderly lady whose motorized mobility scooter had broken down on the sidewalk between Kwik Kar and the assisted living home. They were extremely kind and patient with the lady. They did a great job getting her on her way. I think acts like these are a true measure of the people working at our local businesses. I have had them do an oil change on a vehicle. It was fast, professionally performed and priced right. After today they will be handling all my automotive needs. Thanks to Kwik Kar for making Rogers better.
They are quick, kind, respectful and are very knowledgeable of their position and the vehicles they work on. If they dont know the answer to a problem with your vehicle they will figure it out. Top notch service and employees! I will be returning.
Best place ever will never go to any other place the people that work there are awesome
Best place ever
Great place!! Great service.
FAST! FANTASTIC! FRIENDLY! I was meet at my car, then sat in their very comfortable waiting room. Free coffee and soda, plus a TV. Before closing my hood they brought me out and showed me their recommendations for my vehicle, and again a run through of what I had come in for. They checked and topped off all my fluids, and then vacuumed! All of this, plus paying in about 30 minutes. I highly recommend them, and will definitely be back!
Amazing experience staff is always friendly this is only place I will take my jeep to be serviced
Seriously love these guys! They always get us taking care of and they never push the sales. They are straight forward with what you really need done. They worked with us and got our van going every time❤️ Appreciated them so much that we made them pumpkin bread! Keep up the great work you guys!❤️
Kwik Kar is the best shops in Northwest Arkansas they do amazing work for good prices I will forever and always trust them !!!!!! Shout out to Taylor thank you so much 😀 - Rose
Excellent service, great prices, very friendly and knowledgeable staff. I was kept up to date on the progress of the work, which was great. I had my dog with me and she was welcomed inside to stay warm. Highly recommended for all of your automotive needs. Will be back!
We were in town visiting and had alternator belt break. They got us right in and had the belt replaced in no time. Nice people, good price, definitely recommend. Thanks guys.
Would not recommend to anyone. I asked for oil change only he pulled all of my filters and wanted to charge $50 for a $10 filter. You can keep your multi point inspection my drivers windshield wiper fell off on the way home that was nice. Also they didnt offer me a military discount and we talked about my service. Thanks I will never be back and I will never recommend you to anyone.
Very kwik and really good customer service! Reccomend highly
Came in from out of town to look at a minivan. Wanted a mechanic to look over it before I put money down. Talked to Taylor to schedule an appointment the day before, dropped the van off after a test drive and within 15 minutes I got a call from Taylor saying not to purchase as it looks like oil leaks had been concealed, and that the timing belt and water pump had not been maintained like they should have. This place and crew saved me a lot of heartache from being stuck with a bad vehicle. Couldnt recommend more. Id go here all the time if I lived here!
The employees were super nice and got me in last minute to check out my car before a road trip. They will tell you what the manufacturer recommends to be done on your vehicle. I would recommend this place if youre looking for a quick oil change or even if you need someone to check out something wrong with your vehicle.
Just had an oil change
Kwik Kar is my car shop of choice. They dont just change your oil. They do mechanic repairs as well. Robert is very knowledgeable and a pleasure to work with. Repeat customer for sure!
This place is amazing. Ive been here several times and i recommend everyone to take their car here for any type of services. The staff is very friendly and helpful and is always there to help you with any questions or concerns you have. I recently took my car here for a service and I was very pleased, I feel better when my car is in good hands!
I typically change my own oil. My wife brought out car here while I was out of town, and took care of her very quickly. This is important for a Mom with 2 toddlers. The guys in the shop were playing with the 2 kids and made the stop fun. Today, I needed help on a task that the other places didnt want to do. I called these guys and they took care of me with no issue. Ill keep bringing my cars here.
Our family has relied on Kwik Kar to service all three of our vehicles for more than 5 years now. We get excellent service every time, and I know if I send my daughter in with her car, she will be treated right. Its a great peace of mind to know that when Im loyal to a service provider, they are loyal care for my family in return. No tricks here, just good old fashion family style small business. And I appreciate it!
This place is great. I take my car to them every time i need an oil change. Theyll let me know if they found anything needing to be fixed or replaced, without being pushy about it. They will also take you to your car to see the problem. They have complimentary beverages and cookies. In a well heated or cool room while you wait. I would recommend them to anyone!
I have never been treated so well, with so much respect at any shop I have ever used. The guys at Kwik Kar go above and beyond. They made sure my truck was safe. I can now drive to Tulsa, Joplin, anywhere and know that my truck will get me there in one piece. Brian, Joshua, Trevor, Jim, You guys are amazing. They have taken my rickety front end and made it like new, and didnt charge me an arm and a leg to do it. If you live anywhere close to Rogers, AR and you need any type of work done to your vehicle, you cannot go wrong if you take it to Kwik Kar. Honest, fair, up-front, and reasonable prices. I will not take my vehicles anywhere else. But if I should run into a problem Brian and the guys cannot fix, I know they can and will refer me to someone who holds to the same Kwik Kar standard. Thanks to all the guys at Kwik Kar. YOU ROCK!! (and my baby girl Ford agrees!)
I highly recommend this place to anyone who knows nothing about cars, except that there is something wrong when the check-engine light comes on, as was my case. I brought my vehicle here, on recommendation, and they checked it over thoroughly and gave me car-care information on how to keep the light from coming back on, and they did not charge me an arm and a leg, not even a whole fingernail, and for that I m truly grateful! There are still honest people in the world! A special thank you to Mr. Jim Towner, Service Advisor, for his professionalism, and for keeping his word on cost. I will be recommending this place to anyone and everyone I know who needs car maintenance and repair! :)
Robert and taylor are the best, prices are very reasonable!!
I am new to the area and took my car here for an oil change. The staff was excellent and took the time to thoroughly go over my vehicle with me. I was very happy I chose this shop and will continue to bring my vehicles here for all of my maintenance and mechanical work
They are pretty fast, but not as friendly as they used to be. I didnt realize they preferred that you make an appointment but they took my car anyway and diagnosed the issues within the same day. I appreciate that they call before they start any work on your car to confirm with you and they are very fair and upfront with pricing.Last few times Ive taken my car in its died within a day or two of picking it up I will try other mechanics.
Great service and fair price! I was in NWA and got stranded due to auto problems. Kwik Kar was able to get my truck fixed within a couple of hours so I could get back on the road. I will be moving to NWA summer 2020 I’m so glad to have already found a great auto service center. Thanks so much!
When they do the job they do it right the first time they are honest and they tell what is wrong with tour car and if they can fix it or not. They care about there guests as much as there employees .
I wanted to give a shout out to Joe Barnes at this location. Sense of urgency and very detailed with what I needed to know about my car. Meaning issues and upcoming repairs/maintenance. Also identified the problem to my AC the day I took it in...My AC was making a loud noise so I thought of taking it in the shop to get it checked out. Well, I took my car in for an oil change, Joe went out of his way to check out what the noise was...a zip loc bag was stuck in there...saved me about 60-120 dollars on getting that checked out elsewhere. Thanks Joe!
Its a quick, economical to get your oil changed. They also offer other auto repairs and maintenance.
I was very impressed with the friendly and fast service. I first called about what I needed and the person answering the phone was extremely helpful. I arrived at thier shop on a Saturday afternoon and they took quick care of me and charged a fair price. I highly recommend.
Tuesday september 19,2017 was my 1st visit and was very impressed with the friendly people. The garage was very clean and the mechanics were all busy. There was team-work observed while I was there. I had to have a radiator replaced and repair a leaking intake gasket. There estimate of time and cost were accurate. They exceeded my expectations. Even though it is a 45 minute drive, I will definitely go back for my next service.
Ive been a returning customer for years now. They have worked on 2 of my cars. They always do great work and are honest about what needs to be done. Its locally owned and operated which is nice too. I highly recommend this place!
Fast friendly service if the see something when your there they come and show you what else they recommend, but they dont pressure you to get it done.
Very informative and fast
They treat you like family and make you feel a home
These guys were very friendly and had very fast service. They did a very good job troubleshooting an issue with the headlights on my Prius, and did it for a good price. They were very upfront about the charges and explained exactly what they found wrong. I will definitely use them again in the future.
I rated Kwik Kar a 1 but thats only because I couldnt give a more negative rating. I brought a vehicle in for an alignment after replacing a couple of steering components; basically just needed the Toe-In set - a very basic process. Dropped the car off for a 3:30 appoint the day before; I called to check on it at 4:30 the next day and they hadnt even started on it. When I got there at 5:30 instead of an $80 alignment I got an estimate for over $1000.00 for front end repairs. Most of which were parts that had just been replaced! Is Kwik Kar UNSCRUPULOUS? or UNSKILLED? Not sure but I will never bring a car back to them. I took this car to another shop the next day and had it aligned within an hour with NO estimates for extra work. Also, Im no average customer. I have a degree in Automotive Technology. I was an ASE Certified Master Tech (the industry standard) for many years. I was a Certified dealer technician. I owned an Automotive Service Center for 15 years. I paid my way thru engineering school working on cars! I KNOW CARS inside and out and I dont appreciate poor service or being ripped off. Use caution when dealing with this company and get a second opinion on expensive repairs.
They do a GREAT job. We have them check used cars we are considering, and trust them whole heartedly. The first time we met Brian, years ago, we were haveing trouble with a used car, 🍋that was all we could afford, and he helped us. Little did we know how good this company was.🤷♂️ Now its the only place we go.🚘
Great place to get your oil changed at a reasonable price. They are also great for repair work on your vehicle. The owner actually cares what we think. Thats hard to find these days!
I CAN NOT tell you the blessing Cody the main mechanic and his crew did for me and my old car today. Words can not describe how comfortable they made me in what needed to be done and how short of a time space it was to fix. I could of never gotten the quality of car care at such a low cost anywhere else in N.W.A.!!!! I will never take my car anywhere else even for just a simple oil change or major repair. Please feel free to give the guys a try for yourself, Im so thankful I did. THANKS AGAIN CODY AND THE GUYS!!!! My car is road worthy once again. Michelle Boos.
Great service! The team is always friendly and ready to help.
Complementary drinks competitive pricing could have been faster but the friendly service is always nice even better theyll do whatever you want Ive had shops turn down do I mg an oil change bc it wasnt a stock motor this place did it with a smile I bring all my cars/trucks here!!!
These guys are honest and will get you through quick. If you need help or have questions theyll work with you until youre satisfied
Great service, quick, friendly, and good prices. They are always fast and if your car has an issue they will show you and tell you what to do. Only wish they had a bigger waiting room. Thanks for having free drinks!
Great service they have The great train ability to work on your car and you not worry