Super helpful and knowledgable. Ask about the lifetime $20 key fob battery.
I had looked in two other places for a license plate light bulb without any help or information. BPB was able to find the bulb I needed had been discontinued & was able to find the bulb in stock at another location. Better yet, they physically looked at their inventory and were able to match a bulb that would work. I was able to get vehicle legal before my night shifts coming up tomorrow. Big thank you to Batteries Plus Bulbs
Very helpful and knowledgeable said he would check it out and give me a call whenever they got it done thats what I like to hear although I wasnt Im no big hurry for it.
Great place especially for watches. Fast, friendly service from young man on Sept 4th, Saturday
Found my car battery there for$119 when everyone else wanted$170, great customer service, very friendly, I will definitely be back
They do a great job here and always work hard to find what you need.
Art did a great job finding the right battery for my car and swapping out the old one. Great service and price
The store employee (Dillan) was very knowledgeable, Friendly and quick to repair my stepdad’s iPhone battery. I’d highly recommend this store for that reason. No muss. No fuss. Straightforward. Plus, online scheduling gave me a $10 off my bill.
Art was awesome, drop shipped scooter battery. One smooth operation!!
Dont sell things you dont have in stock. First and last time I shop here. Waste of time
Great Experience! Great work, fair prices, fairly quick repairs. Knowledgeable staff! Ask for Dillon very friendly, understanding, great customer service! Recommend highly!
Friendly service. Prompt order completion.
The overall service was great. The staff went above and beyond to ensure that I was taken care of.
Great customer service. Knowledgeable people to answer questions. Good values.
Most over priced place to buy a battery, and they are rude. I have tried twice to give my business to this place to support brick and mortars, but when they literally charge 400% more than Amazon I just can’t ignore that. I almost always pay more to a brick and mortar just so that I can support local jobs and tax dollars, but that is just greed at that point.
I learned that the batteries that they recycle has changed.
The gentleman working was very helpful and actually taught me a lot about light bulbs! We had a bulb in a ceiling fan and I could not figure out what size it was. I brought it in and he knew immediately what size it was and found the replacement for me in the store.My husband also uses this store for hard to find camera batteries. Glad to have them in the area for more niche needs.
Hopefully they will be calling me to get a camcorder battery that no one else can get including me,(An antique mini VCR/Beta Class) Type Tape👍❗😁 Hopefully that is‼‼Iffin they do Im buying a second one‼👍👍
The guys are really great. Last time I was on crutches so he came to my car and got my wheelchair charger and took it in to check it. Charger was bad, got a new one and am good to go! Thanks so much!
I purchased a battery for my car and asked to have it installed. I had no clue it was going to be a difficult project, and felt horrible that the staff at the time ended their 2020 by dealing with my monster of a battery installation. They were great!
The guy who fixed my phone, his name was Mason. He did an EXCELLENT job. He did it quick, there was no problems, he seemed very well educated on what he was doing. He was very very nice.
Took great care of me and helped me get replacement batteries for my dads wheelchair
Very professional and easy to communicate with customer friendliness. Did not have to wait long.
Best place to replace any kind of battery in Bentonville.They do have batteries from Watches to Cars and Golf cart.
Helpful getting my battery tested.They honored the warranty with a replacement after determining battery was not holding a charge. If personal service is important to you I recommend this store.
They are very helpful.
Fast and super friendly service! Definitely high quality!
I managed to get a few cracks on my Galaxy S8 that were affecting camera usage. I called five different businesses, and not only did they have what I needed in stock when nobody else did, but they also had the best price. The customer service in-store was fantastic. I will definitely return in the future.Edit: Plot twist. I had to return sooner than expected because I broke my phone again... the customer service was just as great the second time around! :P
I have been here many different times and every time they impress me with their kindness and work ethic. They truly know what they are doing and will always make sure the customer is happy. They never take too long on doing any kind of repairs, and they are not overly expensive. They are always honest on the work and the repair that actually needs to be done and always keeps the customs budget in mind, rather than overselling or overpricing on simple repairs.
Ordering on Line was very simple and the information I was searching for was very easy to find. I received my confirmation for my order and it was so easy to read and I was able to find out exactly where the store was located. Once I arrived at the store, the associates were very friendly and helpful. I was in and out in no time. Thank you Batteries for making my life easier.
Bought an AGM starting battery for my boat from them. In stock, very quick and very friendly. Thank you!
This place deserves to be experienced by everyone. The website as well as the customer service are both exceptional.
It was quick simple and it works well with about a 6 month warranty
I searched and found the best battery for my vehicle, which was recommended on a vehicle forum. It had the best value for the specs and warranty. Ordered it online, and the store called me right away to give me an ETA (it was a special order item). Their ETA was right on. They called me to let me know it was in, and helped load it into my vehicle (it’s quite heavy). Everyone I spoke with was very professional and courteous, and the store was very organized with a good selection of products. Highly recommend.
Overall helpful and knowledgeable. They replaced my battery 9 months ago, and due to heavy usage the battery died rather quickly again so they replaced it under warranty even. I definitely suggest heading here first when you have a battery problem.
Fast great service very professional
Terrible, HORRIBLE service. I went in and bought a battery for my ATV which is not parked nearby. I told them exactly the type of machine I have and they told me the battery I needed. I went to install it a couple weeks later and before I did I checked the charge and the battery was almost dead. Brought it back in and the owner, who has serious attitude problems, said that it should have been installed right away. It was now about 4 weeks after I bought it. Said that I needed to pull the battery if I wasn’t running my machine regularly. I’ve had my ATV for 6 years and NEVER been told or have had to charge it between uses. I’ve had it sit for 4 months and it’s started right up. They recharged, I picked it up the next day and went back to put it in about a week later. It was THE WRONG BATTERY! The battery is the same size as my old one but the poles are reversed and there is no simple way to make it work without changing the cables. I went to return it and was refused (politely by the young man working there) that I was past the TWO WEEK RETURN POLICY! TWO WEEKS! THEY SOLD ME THE WRONG BATTERY, I have the box and the receipt and I WAS REFUSED A REFUND! UNBELIEVABLE!
Great customer service, pricing and product availability, always depend on this place to have what I need and it always does!
The lithium ion battery I purchased is awesome, the guys in the store were friendly and went out of their way to keep me informed of when it was in and help with advise and info. Thanks again.
Great service at a great price!
The car battery I needed and the customer service I appreciated.
Brought my phone in with a broken screen. They replaced my screen but now the ear piece doesn’t work. Brought the phone back up to the store and now they are saying that it didn’t work when I brought it to them yet they have it marked that they were not able to test it. They aren’t willing to do anything to honor their warranty so I would stay away.
Although the salesperson I dealt with was extremely friendly the manager came out with an attitude right off the back. He seemed to be overjoyed that corporate came up with a reason to decline my warranty. I was told that the battery had been abused. How do you abuse a battery that is installed in a car. I am an ASE certified master technician with 25 years of experience. I have experienced the problem I had with this battery about a dozen times and all on GM vehicles. The problem is that GM charging systems will produce as much as 14.6 volts. Most car companies max out at 13.8. This is the nature of the beast. If you are going to offer a battery by make and model be sure your product can stand the test of what you are selling it for. I cant state facts about the other products in this store but I would stay away from their car batteries. They simply wont stand behind them!
These people went out of their way to ensure that I was taken care of. Highly recommended!
Broken cell phone glass
Alec and Huston did a great job for me! Very helpful, professional and friendly. I live an hour and a half away but I will definitely go back.
Friendly staff. Good communicators.
Its okay...
Today I had Mgr. Art and Assistant Mason install 4 Golf cart batteries and 2 chassis batteries in my 2003 Tiffin Phaeton Motor Home. The price of the batteries was very reasonable and likewise the small installation charge. Couple nice guys running a great business. Ill be back in the future. Recommend them highly.
Great service and making a appointment online was quick and easy.
The associated did not know how to install this battery unit for my car (a very common-seen model). It took him a long time to get the battery holder off, then when he put the new unit in, he tried to force the holder back on without loosening up the screws. I told him that would not work and he did not listen. At the end I had to loosen up the screws a bit to get the holder to fit the new battery. It is just ironic that even though this purchase said it would come with free installation, I had to do it myself while the associate was watching. I asked if he could clean the battery connectors since there was a bit of corrosion, and he said hed charge me $5 with all that happened (the fact that I had to install the battery myself made me think he should at least clean the connectors for free). I probably would not come back to Batteries Plus Bulbs for my next battery replacement, at least not this location.
Very polite, professional, simple and affordable service. Highly recommend.
Couldn’t have been a better experience. Mason is extremely helpful, courteous and professional. I will definitely continue to shop at this location and highly recommend to anyone.
I have used this company for my batteries for a long time. I have dealt with Art on many occasions and he is always helpful in getting Absolute Security, Fire & Design needs meet. I recommend him to all my customers and he takes great care of them.
Awesome
Great customer service. If you need a cell phone battery it is much less expensive than the new phone Sprint said I needed. The battery hs a lifetime replacement guarantee.
Went in there to replace the screen on my phone. Mason was very helpful and respectful. Not to add cheapest place by 50-75 dollars . Highly recommend.
If there were 10 stars I would give it to these guys. I had a HORRIBLE experience trying to deal with the drones at AT&T and APPLE. I had an issue with my phone and for 8 days not ONE person from either of these companies could help me. I went to Batteries Plus and problem solved in less than an hour. Quality and expert work, exceptional. THANK YOU!!!!
Brought my husbands iPhone 6 in for a new battery and received excellent service. Mason was very competent, courteous, informative, and professional. We will definitely be coming back!!
Always get my phone screen fixed here. They get you in and out quick and they do a great job!
I needed to purchase a battery for my grandsons car while I was out of town. I called the owner and he explained how I could do this so that my grandson could pick it up this afternoon. It worked just as he said and my grandson picked it up as promised. Very friendly and helpful. Thank you
Great experience replacing battery for alarm system and recycling original. Store associate, Mason, was extremely professional, courteous and helpful. Highly recommended.
Great customer service. They were very helpful and did a great job fixing my phone. Would recommend to people.
Fair price and great service.
Always helpful and quick in their service. I recommend them to everyone who is in need of their service.
I was traveling and needed a battery for my cell phone. These guys not only took care of my battery need, but spent a long time with me (for free!) to help me fix a problem with malware on my laptop. Art and his geek, Robert were kind, knowledgeable and very patient with all of my questions. I highly recommend this Batteries Plus store for any of your tech needs. Thanks guys!
Vrey helpful. Had the bulb for my headlight. They replaced a phone battery for my son as well.
Staff knew exactly what I was looking for.
Told me I didnt need a battery when I thought I needed one. They passed on a $70 sale, and kept their integrity. Rare these days.
They have every battery type you might need and more.
Ive always had great service when i go in here
Best customer service which is rare these days! So many products more than you would expect. My go to place!
The only place I go! Experienced, polite & professional
They sell wonderful products, and stand behind their products. Very good return policy.
They had exactly the battery I needed for my John Deere Gator at a very good price with very fast courteous service
Fast service and helpful staff
Excellent ppl. They know thier business. They do it thier best so ppl come back.
Excellence !! A+ Store manager,Art, was top shelf!! Highly recommend his store in Rogers. Steve F.
Great place to get watch batteries and GREAT CUSTOMER SERVICE 👍
Great service!! took my dead battery and was about 1 week after my warranty deadline. They still replaced it!!
So after struggling with a big box home improvement store looking for a specialty bulb for my gym I decided to go to Batteries and Bulbs. Not only were they knowledgeable but their prices were better than Amazon!!!!!!! This is officially my new first stop for my businesses needs :)
Excellent service and friendly staff. I needed a watch battery replaced, and they were knowledgeable, quick, and affordable.
Easiest battery purchase Ive ever made. Super friendly and excellent service.
Fast service
Had an iPhone with a shaky camera. They tried all they could to get it fixed. But, when they couldnt, they returned back my phone and charged me nothing.
Had recently my battery watch replaced.The staff is very knowledgeable, prices reasonable.
Fast, friendly service. Quality products, reasonable prices, knowledgeable staff.
Quick and easy service had the batteries we needed
Baaaaaad Service. Only reason they get 1 star is because I can’t rate them lower. All over a $30 lawnmower battery and the guy running the store is verrrry RUDE!!!
So....after comparing prices with WalMart and WalMart not having the higher amp battery in stock (like they said they did and told us to call other Wal-Marts since they didnt have access) I found Batteries Plus Bulbs.Our original cheap battery in our 2013 Mazda 3 completely died.Art was very helpful on the phone and when my wife and daughter stopped by, he explained alot about the old battery as well as the new. He also gave us the 10 dollar rebate in person so we didnt have to deal with the mail in.Overall, we paid $103.00 plus tax for a Duracell with the same warranty as the WalMart (3yr replacement plus 2 yr prorated), which was only about 6 dollars more. But...we received a 640 cca. vs. 540 cha. battery with similar amp hoursAnd......the battery was installed promptly, np lime or waiting.Batteries Plus Bulbs is our new first choice for batteries and hopefully bulbs as well.
Art was helpful in fixing my iPhone 6. He was very friendly and timely in the repairs.
Good customer service and very helpfull got a watch battery installed super fast, wich nobody else wanted to work on my watch thanks guys you are the best!
This could not have been a better experience!I know where all my batteries for vehicles are coming from now!
On line ordering was easy as was order pick up.
There was only one person there and we came in with 30 mins. Left until they closed all we wanted to do was ask for a quote on a cracked screen when we walked in no one was at the desk we saw someone poke there head out around the corner of another desk he never said welcome or how he could help us or asked what we needed.. NOTHING! we thought okay maybe hes busy so we stood there a little longer that turned into 20-25 mins. Finally we said were just going to leave and go some where else 😒 Very unprofessional...
Scheduled an appointment to have my iPhone 6 Battery replaced (since it was completely dead) and the guys here took care of me, at a great price!
Good customer service very helpful
Excellent ... no slip-ups
The guy who was at the register was very helpful and knowledgeable
Do you take batteries??? We need a place to take them so that they wont just end up in our landfills and soon poison our water sources..