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The Cellphone Experience
1601 South Interstate 35, Frontage, Round Rock, TX 78664, United States
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The Cellphone Experience
Comments
RA
Review №1

Dominic was super! He had a lot of knowledge about the product and was very friendly! He wanted to reapply my screen protector because there was a speck of dust (I didn’t see it) but the fact that he wanted to do it all over again showed his integrity. I appreciate his honesty. I got my screen repaired, added a case, and a screen protector; everything was for a reasonable price!! Thanks Dominic

J.
Review №2

I’ve used this shop a handful of times in the past few years. They are always, kind, quick and do an excellent job. I’ve purchased phones and accessories, and had phones repaired. I have been happy with all products and services.Also, I’ve usually dealt directly with the owner. So, you really get the small shop treatment vs the corprate chain feel!

Ka
Review №3

DO NOT GET YOUR PHONE FIXED HERE! It is super pricey, also I got my iPhone X Max screen fixed here and within one hour I had to drive all the way back to this place because the screen was popping off. They fixed it and now not even a year later the screen is popping off my phone again, and I take extra care of my phone. I called and Owner told me that once it’s passed 30 days they are not responsible, he just wants money. Stay away!

De
Review №4

Dominick checked my phone and gave me an estimate. He also applied my screen protector at no charge! Ill be back to get my old phone fixed when I return from vacation.

Ba
Review №5

We have put off getting my sons tablet fixed for a long time because the pricing has been outrageous. Only by chance did we find our new repair shop while out for dinner at Cicis Pizza (kids choice). The staff at The Cell Experience are very friendly. They beat all of the previous quotes by a mile! This family is leaving this Borinquen run establishment with a smiling Mom and a happy dancing little boy!

Mi
Review №6

Great job. Great service. Second time Ive had to replace my cell phone screen over the last 5 years. Both experiences were top notch.

Ge
Review №7

Very helpful fixing my Sansungvscreen and camera

Ma
Review №8

Javier is a trustworthy man who delivers on his promises. Im pretty hard to please but this man knows his business. He delivers quality work at a fair price. He charged me almost 50 percent less than another business In town who didnt have my screen in stock. Customer for life and I will send everyone I know here. I wish this man much success because he deserves it. A handshake and eye contact went a long way with me. Thank you sir!

th
Review №9

Thanks Javier! He got my sons iPhone 6s battery replaced in under 30 mins, and even gave my son a nice gift completely unexpected. Great service, honest and good hearted, we will be back here again for certain!

Da
Review №10

I am a mother of teenagers (this means I will be back in) and I can say these guys have been able to save the iPhones I have brought in to them. There was one that was not repairable and they did not charge for the attempt to try and fix it. They were honest with me from the beginning. Who doesnt appreciate honesty? I love the fast and great service they provide as well. I recommend anyone who needs their phone fixed to contact them for great service!!

Na
Review №11

Quick repair for cheaper than I could get just the parts on my own. Will be going back in the future for any other phone repairs.

Ni
Review №12

This place is great! We had a broken charging port on our BLU phone, and this was the only place that could work on it. They have amazing prices, and they fixed the phone very quickly. Phone was acting up a week later, and they honored their warranty. Wonderful people here at this great business. Love this place! God bless!

Mi
Review №13

Awesome place I break my phone all the time and this is the place to go. Super fast business and reliable.

Ry
Review №14

Ive had them replace a cracked screen on a phone and ended up going back to have them fix it again when the screen started to pop up a day later. They were cool about it and gave me options on getting it right. I appreciated that attitude to fix it the way I wanted. I also bought a practically new phone, unlocked, for a great price. I think these guys are fair and will treat you right.

Ja
Review №15

It was great customer service! Very helpful

Ai
Review №16

I have an iPhone 7 Plus and had to fix my screen and lcd. It cost a total of $118 with tax. AMAZING. The other place I was going to go to was going to charge me $200. My phone looks so perfect. Def recommend this place. They were also so friendly and nice.

Vi
Review №17

This business was first in responding to my request for service (among 3 others). Service was quick, price was reasonable (iphone screen replacement). They even threw in a screen protector! Cant ask for more!

Ro
Review №18

Took my phone for a simple screen fix. Left with a phone that does not work anymore. Again phone was working perfectly just need a new screen. They gave me a million excuses on why it happened. Not once did they offer to rectify the situation. Dont go to these people. They cant even change a screen in a phone without breaking it!! A response to your response. Do what I should have done people read the reviews. Im not the first person to say this about this company. Again my phone was working fine other than it need a new screen. After being replaced with a bad screen. My phone has been acting up ever since. Let me repeat my phone was working fine before I brought it to you guys to change the screen. All your double talk will not change that fact!!

Th
Review №19

This was the best place that i have used . Very fast and professional people work here . It’s a great environment and they know how to get water out of your phone and quickly diagnose the issues .love the efficiency and great people there

La
Review №20

I cannot thank them enough. My iPad mini was in serious dire condition when I brought it in. They had it all fixed up within a day and it is functioning beautifully. Their rates are extremely reasonable as well. I would highly recommend them. :)

Do
Review №21

Great service! Great prices! Plus This a giving back to the community business, they support and help families with kids in the Austim spectrum 🤗💖. I highly recommend them !

Am
Review №22

Very honest and clear pricing. Estimated time to repair is also generally accurate. Strongly recommend - especially iPhone users. I have broken glass a couple of times on different variants of iPhone over these past 4 years and it has been smooth to fix.

Jo
Review №23

Wanted to get cracked Nexus 6 screen repaired. I just wanted to give them money in exchange for a service, not have a debate. If someone wont quote me a price to just do what I ask and is more worried about how else I can repair it or pay for it, I cant see doing business with them.

KM
Review №24

Needed to get a quick screen since the one I ordered online came in wrong. They will sell you a screen on site without trying to have them instal it which is amazing! Installed it was working fine with all buttons however after we power cycled twice the home screen and volume stopped

Jo
Review №25

While visiting Texas, my fiance dropped her cell phone and cracked the screen. Javier and crew had it ready within just a few hours and all for a great price with great service. Definitely recommend these guys.

Ja
Review №26

They did an amazing job.My phone was fixed in less then an hour, they were friendly and it was so affordable!

Tr
Review №27

Would not recommend if you are looking for a long lasting quality repair. Although my screen was repaired, their fix left my phone uselessReplaced my LCD with a used one - I can tell because the screen they used has instagram burnt into the screen.Used poor adhesive to stick the back on - I can literally just pull the backing straight off the phone. (Galaxy S7)After the repair fast charging no longer worked and the phone didnt hold a charge for nearly as long as it did prior. Eventually the battery stopped working altogether. Rarely used this phone after the repair. It pretty much just sat in a dresser drawer untouched after I got what I needed off it.

Ra
Review №28

Awesome place if you are shopping for phones, plans, accessories or repair. Not sure why people head for the super expensive company stores anymore.They offer plans starting at $29/mo, no contract, unlimited calling and txt. Then they carry every kind of accessory in the world. They would attempt to fix every kind of handset problem you may have whether under or out of manufacturer warranty.They even have a plan to protect your phones, keys and other valuables from loss. For a mere $20 a month.Cannot go wrong if you come here.

Ge
Review №29

Great experience

Vi
Review №30

Great customer service and super fast job. Got my phone repaired in less than 2 hours on a full day. Thank you!

An
Review №31

Knowledgeable staff and great customer sevice. I had to order my screen but it was there next day and they fixed it within a couple of hours. Thank Yall.

Ch
Review №32

Love you love you love you!!Always take care -a- my little baby fast cheap and.... well thats about it. Fast, cheap and friendly! There we go

No
Review №33

Very friendly, quick and honest. Told me up front what issues may or may not occur with the work I needed done. (Which none of those happened😄) I will definitely use again.

Te
Review №34

Great service !! Awsome information on proper care & use of device . Super prices.

Ja
Review №35

Dont service your phone here! Owner only seeks his profit and doesnt give a damn about quality and whats best for customer.

ju
Review №36

I have has my iPhone screen replaced by them once and know my iPad 2 screen... Great price Great service... Will recommend to any one.

Ne
Review №37

Excelent service and friendly staff. They replaced my S7 edge screen at a very reasonable price and without any problem. Before I take the decision to change the sceen they explain me the cost of the part and work.

Da
Review №38

Had cracked screen replaced on 3 different phones. They were extremely reasonable in price and turn around was excellent.

Al
Review №39

Great customer service and prices! Had my phone camera fixed for a great price

An
Review №40

Got my iPhone 8 screen replaced here, the price was extremely reasonable and the wait was not long at all. Definitely would recommend if you need to get a screen replacement!

Ri
Review №41

My Galaxy Note 2 got wet while I was out of town working and damaged the power port. I cant remember the ladies name that help me but not only was she nice to work with she had my phone working in about an hour and it only cost $60 plus tax. Man was I happy after being without my phone for a week. Now Im not saying they can fix everyones phone but if it can be fixed she can probably do it the same day. THANK YOU!

An
Review №42

Very prompt and professional service. Great job done within just around an hourI would definitely recommend them

An
Review №43

Omar is awesome! Every time I need a repair I go to him and now my fiancé goes to him as well, they can fix anything! And great service, they explain everything and give u a estimate before u leave ur phone, I like the fact that he works with u if u need ur phone ASAP and the warranty is awesome no questions asked if u go back he will make sure u leave happy again, they are also really fast at fixing phones exct. I will always go to him . I’m a very happy customer! Thank u Omar

Ke
Review №44

If you have ANY problems with your mobile phone OR iPod, this is THE PLACE to take them. Omar & the crew will work wonders as long as you havent completely destroyed them. no joke!! thanks for repairing my iPod & Galaxy 6 Edge+!! my screens never looked so good!!

Al
Review №45

They are amazing! Thank you so much! They are fast.

te
Review №46

I had a new digitizer installed on my Galaxy S4. Great price, great service! They were really friendly and helpful!

Ma
Review №47

Good shop, helpful employees. Wasnt able to fix my issue, but did their best to accommodate.

Br
Review №48

HONEST - they fixed my 5S by just cleaning the charge port. These guys are the best !!!

Pa
Review №49

Most helpful and courteous replacing my iphone 4S battery in less than 30 minutes. Best price in Round Rock, Pflugerville, Cedar Park. I will go back and will recommend them to my friends and family.

Om
Review №50

Replaced cracked Samsung Galaxy s7 screen with new screen and digitizer. Cost me nearly $250 and the touch screen is BARELY functionable. Apparently OEM parts were used but Im basically going to have to replace my entire phone now. Should have taken it to Samsung directly. Not a happy customer.

La
Review №51

Good customer service. They fixed my nexus tablet. Couldnt hear no sound and they fixed the problem

An
Review №52

Great place to have your phones repair.

Be
Review №53

Broke the screen on my S4 that I use for eveything. A friend told me about this place and I took my phone there. Initially they hoped to get the matching needed part in a couple of hours, when this fell through they offered to fix my phone immediatly but it would have to be a differnt color. I could care less about the color and my phone was ready in 30 minutes. They were straitforward throughout the process and the price was fair.

Re
Review №54

Extremely friendly - polite - and quick turn around! Great work!

Ca
Review №55

Took my HTC Rezound yesterday to replace the charging port that was failing. 2 hours later.. good as new!! Thanks a million guys!!

Kr
Review №56

They fixed my Tmobile 4G screen and was very helpful with answers to my questions! I will be referring my family and friends to them.

Su
Review №57

Great help, good prices!

Pa
Review №58

Pretty good small locally owned phone store.

Al
Review №59

Great service, quick and affordable.

Ed
Review №60

Fixed one phone and sold another. Like these guys!!

An
Review №61

Fast and easy huh

da
Review №62

Way cheaper and faster than CPR, 180$ cheaper !!!!!! Thank you guys

Re
Review №63

COULDNT GO BECAUSE THEIR WEBSITE LIES ABOUT THEIR HOURS 12-4 ON SUNDAY NOT 12-5.

Br
Review №64

Best place Ive been to!

OM
Review №65

Amazing place and people highly recommended

ea
Review №66

Ridiculous prices on fixes

Information
25 Photos
66 Comments
4.4 Rating
  • Address:1601 South Interstate 35, Frontage, Round Rock, TX 78664, United States
  • Site:http://thecellphoneexperience.com/
  • Phone:+1 512-844-9722
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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