I have been looking for the right Jeep for me for months. I couldn’t find one up north where I live so I randomly stopped at Garber as I was passing by to a family event, which was 300 miles away. I spotted my jeep right away. And when I say timing was everything, it was, I stopped at the perfect time! I had to get on my way to the family event, so after checking it out and asking all my questions I was on my way. I asked for a price for a more aggressive tire and he looked into that. We did all business over the phone and he even sent a driver up to me to sign papers and then had the Jeep delivered to me up north. He even took care of getting me the new tires, putting them on and adding a protective coating to the vehicle inside and out. The level of service I received was outstanding and I would highly recommend Garber, especially Matt, as he will take care of you. I have never purchased a vehicle long distance and I was skeptical at first. However, I was very impressed how they made this a smooth and easy transaction for me.
Rob and the crew were great to work with and explored all options to get a multiple lease deal done. In these times with limited vehicles available and not much help from the manufacturers they found a way to get two nice trucks in the price range we needed. Dealt with other dealers and they could not get it done Garber made it work.
I want to thank Kellie Humpert for helping me find my new vehicle. Kellie was wonderful to work with and she really cares about her clients and works very diligently to make sure her clients are getting exactly what they need.The entire staff made me feel welcome and where very helpful.
We have been buying vehicles from Mark Newman since 1996. Mark is always very helpful and friendly. He has been very helpful on this technically challenging 2021 Grand Cherokee Jeep- we have asked for help and he and the staff were all very helpful. Thank you again Mark and the staff at Garber Bay Road, Saginaw, MI.
Garber Jeep is personal and professional. My experience with my salesperson Chris, was pleasant and informative. He was attentive to all my questions snd needs throughout my purchasing experience. This is the 2nd vehicle I have purchased from Garber, and I would not hesitate to send anyone there for sales or service. I have never had a bad experience with Garber. 5 stars!
Mike Pitzen was an excellent salesman to work with! Not only did he truly listen to what I wanted via my next big four-wheel purchase, but he chased it down to get me the best deal! I definitely plan on recommending Mike to all of my friends and family in search of their next vehicular adventure and I can’t express enough how much I thoroughly enjoyed my shopping experience.
I cant begin to say enough good things about Matt!! He went above and beyond to make sure I got my dream truck. I started looking online and was contacted by Deanna, who then connected me with Matt. I set up an appointment to test drive and get my current vehicle appraised. When I signed the paperwork the next day, he had the day off. However, he made sure everything was all ready for me and I was in and out in less than an hour with my new truck. This is my 4th vehicle through Garber Bay Road. They always have had great service. This was the best service I have received. Everyone was so friendly and accommodating. They even drove paperwork to my co-signer for them to sign. I never would have thought this was possible! I am so happy to finally have the truck Ive wanted for so long. Such a great experience!
The Garber Jeep team from Saginaw Mi was very responsive to our requests and asked a lot of questions to be sure they met our needs. this was a very smooth vehicle transaction vs others I have had.
I don’t have enough words to express my appreciation for the wonderful service I have received from Mark Newman and Garber Chrysler Jeep. Mark went over and above to make sure that everything went smoothly and also handled things I was uncertain as to how to handle them. He went out of his way to make sure all went smoothly. We have worked with Mark on 3 different occasions and each time our experience was amazing. Thank you so much Mark.
I brought my truck into the service department because the air bag light came on and when I went online and researched this problem, it said to take it to the dealership immediately because there has been an issue with the certain models causing the steering wheel air bag to deploy. I was rudely told that my truck couldnt get seen until next week. I was going to just leave because I had someone there to give me a ride but then I remembered that I needed it for the weekend but wanted to make sure it was safe first. The guy rudely asked me if I wanted an appointment for next week or not. I politely told him that no, I would just take it somewhere that was at least friendly. So I left there, not knowing if it was safe to drive. Went to another dealership that put it on the scanner right away. Definitely will not be going back to Garber.
My family and I got a flat tire on our way up north for the Fourth of July weekend. The staff at Garber Chrysler Dealership went above and beyond to help us. It was a less than ideal situation being stranded on the side of the freeway with a 2 and 3 year old but the staff made the experience so much better. They played a movie for the kids, gave them snacks, and even chalk and bubbles to play with, they also let us borrow a vehicle to get lunch. Brian continued to give us timely updates and always kept us in the loop. Would highly recommend this dealership!!
My husband and I worked with Levi Ralph on getting me into a family friendly vehicle after I was unexpectedly in need of a vehicle after being in an accident. Since it was an unexpected time to buy a vehicle, we were working with a tight budget.Levi truly went above and beyond what was expected of him. He was patient with me while looking at different types of vehicles and was honest about what he would recommend for his own wife and kids. We ended up buying a Jeep Cherokee from him and I love it!!I recommend Levi to anyone that needs a vehicle and will be buying all my vehicles from him from here on out. He’s the best!!
Thank you Dan & Branden for all the help getting the Nissan Pathfinder and answering any questions I had
Great costumer service! Levi Ralph is willing to go the extra mine to help you with anything you need 10/10 would recommend going through him to get your next vehicle!
Rebecca K was my salesperson and did an awesome job though out the whole seemless professional process and answering all my questions and concerns about the vehicle. Also Renee and Rob the manager were on top of their game and had all my paperwork completed without any problems. This was an out of state Purchase and they all have experience in handling all aspects of the sale as well as reasonable pricing on their vehicles. Thank you all see you down the dusty trail 🛻😊Ted
Hello. I purchased my new 2021 Jeep Grand Cherokee L from Porter Brown. I had worked with him previously at another facility for my leased vehicles. It just so happened that, although he moved to a new location to take another position, the exact vehicle I fell in love with was right where he moved to. My husband and I enjoy working with Porter and Garber in general. The patients, attitude, and knowledge Porter has makes you feel like you are working with a friend. He truely loves what he does and it shows. Thanks again, Porter. -Tabithia Jones
I began the process of purchasing a new car on a Thursday, and by the following Tuesday I drove it home! Thank you for a seamless and pleasant experience!
Purchased a 2021 Grand Cherokee L from Mark Newman. Excellent customer service from Mark and Alex. It was delivered to me out of town, and got me in right away for some extra protective processes. They were very accommodating and I love my new Jeep!
I cannot say enough good things about this gem of a dealership, Garber Chrysler Dodge Jeep Ram! Especially Sasha Stikeleather! What a queen! My story: One early rainy morning I hit a pothole the size of Lake Huron and instantly popped my tire. I called Garber/Sasha, who helped me through the process of filing a claim for the insurance I had on my tires. I took the damaged tire to Garber, she took it off my hands, ordered a new one, and within a DAY, my Jeep Compass was in the shop -- replacing my spare with my brand new tire! Sasha is a rockstar and Garber is uber lucky to have her! And Im pretty lucky too, thanks for taking care of me!!
Everyone was so nice and helpful at Garber Bay Rd! Mark Newman was great and understood what I wanted and helped me a lot! I was very pleased with my car buying experience! I’d definitely go back! Mark made everything a breeze and I was in and out with no problems. He explained everything very clearly to me and got me a really good deal! I love my new Jeep Grand Cherokee!:)
I bought a 2016 dodge ram the next day had some problems with it they brought it in and fixed it right off the get, then 2 days later had my back window leaking i called them and they brought it in again and fixed it i want to give them a big thank you for fixing it the sales rep mark was one of my favorite sales rep I have ever had will definitely go back for my next truck thank you guys for getting my truck fixed up i absolutely love the truck
Very happy with my purchase from Garber. Mark Newman was patient, helpful and nice. Great experience.
We are extremely happy with our purchase of a preowned Equinox!! It is beautiful!! The AWESOME part was how the salesman ERIC GOSLIN treated us. He is the BEST salesman we have ever dealt with. He does not pressure you into a deal and tries to find the ideal vehicle for you based on your needs, wants, and finances. He is the FIRST salesman I will recommend to ALL my family, friends, and others. He treats you right and makes sure things get done promptly. THANK YOU ERIC AND GARBER BAY ROAD. We wont be looking anywhere else for future purchases. You have gained a lifetime customer.
Rawad & Megan made my first new car purchase a breeze. They gave me several options of vehicles to try within my price range. Throughout the whole process I never felt pressured to buy, the prices and fees were all explained clearly. The process was fast, easy, and painless. I walked away with a while I really liked for a fair and honest price.
We leased a Jeep from here and when we went to buy it out at the end of the lease. They tried to sneak in a $3000 extended warranty. Finance through your bank. Do not buy here
I had leased my 2018 Rouge. I love it so much I decided to purchase it. Every Nissan Garber representatives was so helpful and made the process enjoyable. Thank you for providing excellent customer service!
Easiest car buying experience Ive ever had. Matt Miller helped us find exactly what we wanted and took the time to adequately answer all of my questions. He even took the time to explain how all the features on the new cars work, which was a huge deal for me. Go see Matt!
Thank you Mike for helping me get my new jeep.
Matt Miller found me the perfect vehicle for me! He was extremely patient (this is an understatement) with me, watched for the perfect vehicle for me, and helped me to get the payment I needed. Rob explained all my financial information, warranties, and protection plans... The teamwork there is fantastic! Thank you for such an amazing experience! Ill definitely be back, as well as send my friends and family your way! :)
Let me tell you what, I had ordered a custom Colorado from another dealership in December last year and was still waiting come May for a microchip that runs the truck, needless to say nobody had a clue when it would be installed. Then I called Levi at Garber who sold my wife her jeep and glad I did. Levi and Garber got me into a Wrangler Rubicon with everything I wanted and most everything was done over the phone. No hassles, got my new jeep and was on my way. GREAT SERVICE, GREAT STAFF, AND A BEAUTIFUL JEEP. THANK YOU GARBER, GLAD TO BE PART OF THE JEEP AND GARBER FAMILY.
This facility is discriminatory towards ALL people pf colors. Its the white men at this establishment. I don’t trust them to work on non of my TOP TRIM line dodge cars.
Amazing customer service!!! Make you feel welcomed as part of the Garber family the very moment you step foot in the building... Thank you for everything you guys do 😊
I worked with Mike Pitzen @ Garber in Saginaw. He was patient with me & answered questions and explained the process well. I ordered my Jeep and it came in much faster than either of expected. But the vehicle is perfect! He was awesome to work with!!
My second Jeep purchase with the help of Mark Newman! Very pleased with my purchase. Told Mark what I wanted and he made it happen!! Highly recommend this dealership
Mark was awesome! He explained everything to a T and help me get the best deal on my 2021 compass! Everyone at the dealership was wonderful! Very nice, welcoming and helpful.
Mark Newman and the entire crew at Garber Bay Road in Saginaw have been fantastic to work with. From the test drives, turning in a lease vehicle from a competing dealership, to the purchase of my new vehicle, I can honestly say that this has been one of my best experiences yet. So easy, no red tape. Working with Mark is like working with a friend. Hes knowledgeable, down to earth and kind. He is very thorough in making sure all of your questions are answered and that you have everything you need. Worth the hour drive, I highly recommend this dealership.
Levi made the buying my new Gladiator very easy. I dont think I ever hada buy experience like this. This was the fastest I have ever bought a vehicle.
Very friendly staff who were motivated to get the best deal possible. Levi did a fantastic job with the whole process.
Mike was great to work with. He was very knowledgeable and helped explain every aspect of the buying process.
Mark Newman is an extremely helpful salesman and made getting my lease a walk in the park. He is so easy to work with and cares about his customers. Will definitely keep coming back to Garber Chrysler for my future vehicles.
Matt was a great salesman with a great personality. A pleasure to do business here.
Matt and the staff were GREAT! He was so professional and so helpful with getting me exactly what I was looking for! Would highly recommended Matt as a salesman! I’ll definitely be back!
WARNING: SERVICE DEPARTMENT WILL SCAM YOUI took my van in for a complimentary recall repair. That part was fine as far as I know, but then when I picked it up, the mechanic Larry Cook told me the the radiator had a Hefty leak. When asked if we should bring coolant to try and get it home he stated it would spill out as fast as you add it. When I arrived to pick up the van, he showed me a couple small spots of liquid on the floor, stating that they were from my van. I decided to decline the offer for radiator replacement, and drove the vehicle home. I had no problems. I checked under the hood and I could faintly smell some burning coolant, so I made an appointment with a nonbias 3rd party automotive repair company. They inspected the vehicle, and found it to be running, beautifully.
I had been car shopping for two weeks and was really getting nowhere. Eddie at Garber sent me an email with 3 vehicles; I absolutely LOVED the ‘16 Dodge Journey he sent! I went in the next day, Bill Case was my salesman. They were both very nice and friendly. The car was spotless, it got muddy on your test drive, they washed and cleaned it again and filled the tank! My family loves our new SUV and I am so happy with my decision.
Absolutely fantastic! Wonderful service and helpful staff. Got me into a vehicle I’ve always wanted! Highly recommend
Go see Lynda at Garber she was very knowledgeable and helpful in every aspect and answered all of my questions and helped me make the decision that was right for me!
My experience with Garber was fantastic. I was looking for a SUV with 3rd row seating and Garber had a very nice Chevrolet Traverse. I contacted the dealership and my first contact was with their Internet Sales department, Eddie Cox, and he was great. He answered my questions and concerns and directed me to another Sales Associate when I decided to test drive the vehicle. I was put in contact with Mark Weise and he too was also great. He was very pleasant and was not a pushy salesperson. I also want to note that the atmosphere at the dealership is one of welcoming. The associates were very nice. They even allowed me to borrow the vehicle overnight, which is nice because my fiancé was able to see it and approve of it after taking a ride in it. Because if this, I drove it back and purchased it. Their finance department was able to get me a deal that worked within my budget and provided a 2 year warranty, as well as 2 free oil changes. The finance manager even presented me with a small gift because it was my birthday when I purchased the vehicle. Overall, I will definitely be going back there for my vehicle purchasing needs and I highly recommend them to others.
Mr miller helped me get out of a vehicle that I was having issues with and was in my opinion reaching the end of its life as in repairs where in my future....got me into a new ram for the most part listened to what I wanted and overall for me pretty close to what I was looking for a few things could have been better but given my situation and the avalible inventory I dont think I could have asked for a better turn out and am very pleased with my experience and my vehicle and would recommend anyone looking for a new vehicle to get in touch with him
My fiancé called to get his truck fixed mechanic was unhelpful and rushed to get him off the phone. I usually do not leave reviews but thanks Garber for the help!
Matt was very easy to talk to and got us into a new Grand Cherokee, with the features we wanted, at a great price. He was easy to talk to and happy to help us. Alex got us our financing. Overall - a great experience. Thanks guys!
Great working with them definitely would recommend! Levi did an awesome he was helpful and very knowledgeable about the vehicle! Alex and Levi made it quick and simple for me to get my new truck! 5 stars!
Fantastic customer service, they really work hard to provide a seem less transaction!!! I highly recommend this team
Cant say enough about these guys. Alex Clark and Levi Ralph took amazing care if me for my 1st new car purchase after totalling my car. Got mr into an amazing new truck and couldnt have made it more enjoyable! Will be going to these gentlemen for the forseabke future.
Had a great experience buying my Hyundai Accent. Everyone at Garber were very helpful especially my salesman Levi Ralph.
Levi was very knowledgeable and helpful! Very easy and pleasant transaction
Kelsey was so friendly and helpful. Everyone I met there was fantastic! The signing process was informative and easy, great people to go to when looking into your first car! I love my new Jeep Compass!
Garber Chrysler Dodge people are awesome.. wed like to thank Matt Miller for getting us exactly what we needed, I will definitely make sure to let everyone I know where to go for a new vehicle.. weve been with Garber for a few years and different vehicles and they have never disappointed!!Thanks again Matt for all your efforts to make us happy truck owners again..Tom and Mary Phillips
2 years ago, 12-22-2018, I leased a 2019 Ram Rebel. I was driving my big rig and “BIG” Matt Miller had called. I came home off the road and He found the exact truck I wanted and lesser payment and out of the dealership today, 12-12-2020, I left with a 2021 Ram Rebel. These professionals at GCDJR who work here are top notch! Can’t wait to do it again! Thank you Matt and Alex for being so helpful and the New Car Sales Manager! Top notch!
Best customer service around great experience
These guys know how to get you approved...Very down to earth!!! With excellent inventory!Will be my go to!
Everyone there was wonderful. So kind and patient. I highly recommend them.
Matt Miller was a great salesman. He was patient, not pushy and explained everything well. I had a specific request and he helped make that happen. Sales manager is great too. Good guys.
Sales and finance were great to work with!
Great customer service. Levi and Matt came through for us on our new lease. Appreciate your hard work guys. We will continue to come back for many years to come.
Easiest buying experience ever! Could not have asked for better service.
Very professional but friendly. My second time purchasing from them. Bill Case treats you like family. Would definitely recommend them if you are in the market for a new or used vehicle.
Just a few days ago my wife and I stopped in at the Garber dealership to just look around. We parked are truck and got out. Wife walked one way and I another. A salesman come out and walked towards my wife and I thought here we go. Within seconds I knew Levi’s name by him Introducing himself to my wife, he asked her how things are going and what he could possibly do to help her out. As I walked towards them he asked if we were together and we are. He reintroduced himself to me. Asked how things were and if we were considering buying. Just looking I said. He didn’t walk away as I was expecting, we were window shoppers that day. He stayed right with us. But not that usual salesman experience you get most places. He was informative and let us have are space and I never felt smothered. I ask a question he would answer with informative answers. We ended up test driving a 1/2 ton & 3/4 ton. When done we asked for final purchase price on the 1500. Remember we’re window shopping. He treated us with respect and kindness. As we spoke I explained we were looking at Fords after we left their. No problem we don’t want you in something you don’t want. Wife and I drove to Standish and checked out the fords and rams their. But Levi and Garber had me at the moment he greeted my wife and then asked if we were together. He spoke to US not just me. Levi and the Garber family treated us like we were friends forever. This is our first new vehicle we have considered. Well today we Purchased our 2021 1500 Ram thanks to the Garber family and Levi we will be back in a few years to get another new vehicle. (Challanger HellCat) I hope. I have many grandkids and today was a great day as I felt like a kid in the candy store when we left.
This dealership offers a great selection along with AWESOME customer service!! my sales person Alan Karow was great! It was well worth the drive!!! He helped me decide why I was buying a car and the specific needs I was needing, he was honest and never pushy!!The business manager RW was awesome too!! Very knowledgeable and easy to talk to! It’s a family oriented place, very comfortable, they welcome kids!! All staff very friendly!! I will definitely refer family/friends, my experiences was great!! These people were truly a blessing in my life!!!
Lynda owens is the one to go see if your looking to buy a car. She very professional and curious when buying a car.
Gareber Chrysler Dodge Jeep Ram is by far the absolute best place to get a vehicle. Everyone is so friendly and efficient. I traded in a lease for a new lease fast and easy! Kelsey Schultz really made it an enjoyable experience. I would and will recommend to everyone!
Mark Newman worked with us through our whole process and was the most patient, through salesman.The entire experience felt more like a friend helping us than a stranger.Will certainly tell others to work with Garber in the future.
I have to say that I had a very good experience with Garber. Everyone was friendly and courteous. We got a great deal. The alternative finance director Mr. Ezzeddine worked his magic and got me a great interest rate. If you are looking for a vehicle he would be the one you would need to see.
I just purchased a new Ram 1500 truck and had an excellent experience with the sales professional, Kelsey Schultz, and would recommend Garber and Kelsey very highly to everyone that wants a quality experience and a good price.
Sales staff were very friendly, and were able to get me into a very nice Dodge Journey... many thanks!!!
Lynda Owens was very helpful and polite in showing and answering my questions, also is really professional at her job.
Kelsey, Branden, & Rawa/RW are complete professionals who worked hard to make it easy for me.They provided the truck of my dreams to the envy/admiration of my friends/neighbors.Congratulations to Garber Bay Road for great staffing and product!
Our sales agent Haylee was phenomenal. She was personable and knowledgeable about the products. From the very first encounter she was eager to get us into something we love. This was immediately after we had a bad experience at another dealer so this whole experience was a breath of fresh air. The whole staff was great and even played a little “football” with our toddler while we closed the deal. ☺️ We will be back.
Such a welcoming staff. Mark Newman was amazing and really worked on our side They are so accommodating and work hard to get you the best deal. Service department is exceptional. Could not be happier with my new Jeep and garber
I received warranty service for a used Ram truck at Garber Chrysler that I purchased from another auto dealership. The service team scheduled me in very quickly and began working on my vehicle as soon as I checked in for my appointment. The work was completed quickly with excellent quality. Thank you to Joe in the service department for making me feel like a priority customer - much appreciated!
Matt M was an amazing salesman! He was went out of his way to make sure everything was great, even washing the car personally for us before we took it. Thanks for a great experience!
Great knowledgeable and courteous service..Levi Ralph was great to deal with and delivered exactly what I was looking for..
To be honest they are the best dealer to go to. They are friendly, very helpful and made the experience great, relaxing and not a stressful event. Buying a vehicle is usually stressful, they made it fun. Thank yo for all you guys did. I appreciate it more than you know.
Awesome service! Matt Miller went out of his way to help us in anyway he could. He explained all of the features on the vehicle that we were interested in and ended up buying .
Great place to buy a car staff is awesome and care about there customers will definitely come back and also send my friends and family here to buy a vehicle
Fabulous no pressure team to work with. Great service all around from sales through financing. Highly recommend. Bryan was a great salesman to work with.
Kelsey was amazing! Very personable and professional. My experience with Garber was very smooth and fast. My family will definitely be car shopping here in the future.
Mark Newman was awesome. Super patient while my wife and I argued about what we wanted. Truly an excellent guy who puts people before a sale. I have PTSD from some dealership experiences, but this one was top notch.
I just purchased a new Jeep Grand Cherokee from Garber in Saginaw. Mark Newman was my salesman and he was helpful and engaged. The paperwork was simple and his instructions on the features of my new car were very helpful.The dealership is clean, well organized and the people who work there all seemed happy with their jobs.Thanks Mark.
Kelsey was great, personable & real. She got all the paperwork together quickly & we were on our way before we knew it. Loving our new wrangler!
Have used Garber for years for Nissan purchases and now my 3rd Dodge Ram. I own a 2017 and 2019 Dodge Ram currently. Called Larry in service department because the bolts of the exhaust manifold broke (common issue with these). Asked Larry if this was covered by my powertrain warranty. He responded probably. Got truck in. Not covered by warranty. When I asked Larry why he said it would most likely be covered by my warranty, he responded he did not know my mileage was over the powertrain warranty (12,000 miles over). Larry said said the misunderstanding is my fault for not telling him the mileage. Not that he didnt ask. Quote $1000. Found another mechanic to do it for $700. Last vehicle from Garber.
Mike Pitzen is very knowledgable when it comes to the vehchles he sells and brands the dealer represents. If youre on the ledge about whether or not to get a jeep, hes the guy to see!
Levi Ralph was amazing! I just bought a car from Levi two months ago. Unfortunately I was in an accident and totaled my brand new car. He had a new car lined up for me within a couple hours. It is stressful to go through all the red tape involved with insurance etc but Levi made buying a car the least of my worries. I even ended up with a better car that I love even more! Highly reccomended!!