The drinks are great but the service is poor. We went to this location tonight and waited in the drive thru for over 45 min with 12 cars in front of us. I have never seen a drive thru take this long for such a simplistic menu. I watched 3 cars drive over the curb and sidewalk, abandoning their orders because of how long the wait was.On previous occasions we have ordered the childrens Unlucky Ducky and didnt receive the gummy sharks and would have to remind the staff that its included. If this isnt addressed I might as well drive the few extra blocks to Thirst to have a happier day.
Placed my order ahead and it said itd be ready at 3:55. I arrived around 4, notified the app I was hear and than began waiting and watched as people on line who arrived after me were getting their drinks first. Around 20 minutes later I finally got my drinks. Soda was good, but the delay in service was not.
Todays visit was fun. 😊 The line was a bit long, but it didnt seem to take very long to get to the window. The employees were nice and our cookies were pretty yummy as well! 😋🍪🍪
The menu is great—the kids love the passion fruit pearls. but as i sit here behind only 4 other vehicles, i can’t help but wonder if it really takes 20-30 minutes to serve soda to a handful of vehicles.this isn’t a new occurrence—and you’d think i’d learn my lesson by now, but i must be a glutton for punishment. or maybe just a glutton for passion fruit pearls.
Great service here! They were really fast, but also so nice. I accidentally ordered the wrong drink. They redid my order and still gave me the other drink for free since theyd already made it! And they charged me for another cookie, so I said I hadnt ordered that many and they refunded it on the spot. Everything tasted great of course! Really impressed with this location.
My order is incorrect every time. I add gummy sharks for .60 extra each time, hoping that one day my pay for request will be granted. I am not sure what the issue is. I have had 4 attempts at getting a correct order and it never happened. The sticker on the drink even says gummy sharks on it. Get the freaking act together!!!! If Fizz was closer I would much rather go there! Maybe my hope that they will open will come true and I can finally get a correct order.
I’m not one to complain. But this experience has brought me here. I ordered my three fruit waters, once supposed to be sugar free, (but none were marked as such), and three social cookies. When I got to the window she handed me only two. I told her I had actually ordered 3. She said “it only says two on here. Did you pay for it back there?” And i said “I assume so. Because I asked for it back there.. but I have no receipt to review or show you.” She then hands me an extra one with no further inquiry. Which I was grateful for. Fast forward to 20 min later, I am drinking my drink and notice something weird in there. Sure enough, a hair was floating around with my ice and fruit. I’ve attempted to call multiple times since and can’t get anyone to answer. Not sure I’ll be visiting that location again. The one on 9th E is always solid though 🙌🏼
Just stopped here for the first time while in town from out of state. Overall, it was a pretty typical drink and cookies type of place with nothing that really stood out to me. The drink my wife ordered wasnt quite as good as the ones she gets at our local equivalent place. The most shocking thing, I felt, was that we placed the order and paid while about 8 cars back. By the time we pulled up to the window, the girl read off our order (one drink) and then apparently had to go make it. Instead of grabbing our drink at the window and being on our way, like every other place like this, we had to sit and wait for it to be made. For a place with such a small, easy, and specific array of items, I was surprised they couldnt have one drink made in the 10 min it took for us to wait. Overall, we wont be going out of our way to visit this location again, but I also wouldnt hesitate to stop in again if Im driving by. Not a bad experience, just not quite as good as it could have been.
This was my first time at this location. The employees were super friendly and efficient and my drink was made quickly. I finally got a glimmer (which is edible glitter). Instead of a soda I got the summer breeze which was so refreshing. I love that they carry fruity water drinks as an alternative to soda. Definitely a fan. (And I DID happen to get a coconut cookie and I don’t regret it. At. All. 😋)
If you want an energy drink more powerful than anything found in the store go here and order one of the many reviver recipes
Always good. Best drink shop in town.
Nice drink variety and quick service. It was my first time visiting Swigs. I got a drink and a cookie. Both were good, but I loved my drink choice, the Loop-T-Loop. I will be visiting it again.
They are so friendly! It’s kind of a weird setup…people are confusing and can’t figure out how the drive through works
The original Soda shop with fun mixes and sugar cookies. They now have some new items to keep competitive like ice pops.This location suffers from unclear drive thru line instructions, apparently there are two lanes and a merge, but telling Utahns to merge is a recipe for disaster, some additional signage would help.
Drive through very busy, but it went quickly. People seemed nice.
Long line, but went really fast. Drinks and order was perfect.
Their cookies and drinks are always amazing! The sugar cookie and dirt all are a house fave.
Swig is always great! Kind of an odd drive through. But it is nice to have in the area!
Pretty fast service but people driving out there do not pay attention and block people from getting gas at Speedway. They also constantly run out of kids straws.
Unusual soda concoctions. Delicious cookies. Prices are very reasonable. Highly recommend!
Great drinks, great service, but it is very busy. Plan your time strategically so you dont wait in line for an hour!
Super friendly staff and usually very quick service. Occationally there is a long line but there are usually multiple employees to take orders and it runs very smoothly. Great drinks, good ability to customize and good cookies. Blended Weekender and the Daisy Duke are personal favorites.
Even though there was a long line, they got us thru quickly. My dream dr pepper was delicious and just right. The sugar cookie was excellent. Highly recommended.
Love the Strawberry Breeze and just tried the mango breeze. Loved it
Sweet drinks severed with a smile, fast delivery too, what else is needed in life? LOL, every location has the same awesome quality drinks.
Fast & friendly service! The line goes fast, one of my favorite drink spots. Get the Malibu!
20 minutes in line today. I guess that’s on me for being a sheep and following this brand. Delicious products, but they can’t run a drive-through efficiently. I need to find a different chain. I’m being dumb for sticking with Swig.
It was too sweet for me. The people are very kind though.
We had to wait more than 10 minutes after our online order time. Parking spots are not marked. Drinks were pretty good though.
Best place to get a cold refreshing thirst quencher! Very fast and friendly staff. Good people to do business with, You could say I fell in love with my first drink.
The Islander is my new favorite drink. Even better if you make it an adult beverage when you get home!
The person taking our order was great! We took a little bit longer to figure out our order, but we didn’t feel rushed at all. He had some problems with the iPad and taking the order and assured us it wasn’t because of us. He then placed the order and we went to the window to pay. We had some coupons to use and one was for a drink and a cookie. Instead of using one of the cookies we had already ordered, the girl added a chocolate chip cookie on, without asking us. We did get the extra chocolate chip cookie, but we didn’t order it and paid for the other cookie that we wanted that should have been taken off with the coupon. In saying something about it after looking at the receipt, the girl did refund a cookie for us, but she did act irritated the whole time and not very friendly. This would have been a great experience were it not for the miscommunication and the irritability of the employee taking the money and giving us our treats. Everything tasted great and the boy taking our order did a great job too!
Nothing bad to say about great specialty drinks and cookies. And the kids that work there are always so nice.
In and out so quickly and efficiently and they gave me some ADORABLE stickers! It was great!
I ordered the unlucky ducky!! It was fantastic, but it was my unlucky day when I pulled a gummy Krabby Patty out of my cup. Weird, tastes good thou! Love you
Disappointing. Memorial Day weekend and they were out of lemonade at 2p and had no pineapple pops. Sad. :(
Very busy in summer, but worth the wait.
Theyre honestly not as good as guzzle. Fewer choices and the thing I ordered wasnt as yummy.
Needed a refreshing drink got a raspberry and cream Dr pepper was very happy with it
Wish I could give this more stars but the girl taking our order was the worst customer service I have ever had. Drinks were good the cookie was not bad. Dont think I will choose Swig again when the workers at Thirst actually smile, make eye contact, and seemingly WANT to take your order.
Getting my daily DP fix at Swig. They have the best pebble ice that just hits the spot.
Avila was awesome!!! We rolled up at 10:15 PM right before they closed and she was so friendly and happy and took good care of us!! Keep up the great work!!😁
Easy, cheap, tasty drinks. In and out of the drive thru in less than 5 minutes. Menu is huge. Also cookies. Definitely go for the frosted sugar. Their oatmeal(not raisin) is pretty good well.
Delicious soda, fast and cheap!
Sodas and refreshers are always on point. Fast and friendly service. I really enjoyed visiting this location since moving to Utah.
Love swig! It’s always quick and the workers are so nice! I go there at LEAST weekly!
I have visited this swing twice since it opened. They have managed to get my order wrong twice in a row. These are not difficult orders. Nothing odd - 44 oz Diet Coke with SF Vanilla. The most basic of beverages appears to be hard to manage. I’ll spend my money and time waiting in a drive though for premium soda a mile up the street based on these experiences.
Always friendly and if there is a line it moves fairly quickly and the drinks are GREAT.
The mountain man is so good!!
The line moves very quickly and the workers are super friendly. It is in a convenient location too!
Good mixes, fast service.
Okay the drinks and cookies are amazing, but let’s not forget about the lovely staff! They’re always so kind and friendly!
They are fast with good service- great drinks!
Friendly staff, quick service, line moves quickly even when its long, lots of yummy drink options to get me through the day.
I love living in Millcreek because it is such a walkable neighborhood. I often walk with my two small children, sometimes along with our neighbors, to get treats at local businesses. Today I decided to try Swig for the first time. When I approached the walk up window, I saw a sign that said they are no longer using that window. An employee opened the window to say that she was very sorry, but I would have to stand in line with the cars. Standing in a long line of running cars (putting off exhaust) with two small children in a stroller in 90 degree heat seemed like a terrible suggestion, I politely declined and walked across the parking lot to the drive through coffee shop and bought my drink and cookie at their walk up window (a local business that I frequently visit). I was so disappointed with Swig.
Great drink good service
Ive always loved swig since I can get a drink flavored exactly how I like. Unfortunately, this location cant get a drink right. The three times Ive been to this location my drink has been made incorrectly. Whether its been the wrong flavors added, flavor/puree added that I didnt order or waaay too much ice. Its very frustrating and I wont be returning to this location.
Well set up. Love the option to use and app and pick up. Well thought out for safety.
Employees were super friendly drinks were tasty and service was quick . The drivers ed looking drive through line also added a nice touch
I love the staff at this swig location. A lot of customization options for drinks!
Always friendly, always quick. Their drink variety is the best!
Love swig! Got the islander and coconut cookie! Will be back!!
The cookies are AMAZING! The drinks are fun too! Great place to grab a treat on the go.
Good cofgee
Always great service and make really good drinks and cookies
I really like everything at this swig I really recommend the butter beer (non-alchoholic) but it is not the cheapest but worth the price
Very good! Our family had never been since they dont have where we are from. Fun stop!
Love Swig but this one seems to be out of my drink of choice, a lot!Also, I get that they dont want to take our credit cards, during Covid. but its annoying that I have to read my card number out loud for everyone to hear every time.
Fast service, Delicious Cookie and Drinks!
Awesome customer service. Yummy drink and cookie!
Always quick, always delicious. Best pumpkin cookies with cream cheese frosting!
The sugar cookie it seem to be old and taste weird 🤔
Very efficient company and a tasty product!
Always fast and very friendly.
Really? You’re going to ask me to verbally tell you my credit card number instead of letting me insert or swipe it? Where else are you cutting corners?
Fast and friendly service!
Nice girl at the window
Great sodas and smoothies
I love having this swig so close. They do a great job of getting you in and out.
I hadnt been there
Exellent customer service!
Easy fast drinks
I want to love this place as much as their other locations, but have so far been a bit disappointed. The drinks are the same, but unfortunately the cookies have been sub par. I really hope this improves.
They seem to have hit their stride at this location!
Delicious, fast and employees are being super careful during covid!
Part of my self control with swig was that I didn’t live near one. Now there will be one within walking distance of my house.....I’m doomed
I really love the wild (mtn dew with mango puree), but the peanut butter cookie with chocolate frosting is INSANE.Yum!
Always a favorite!
Great service and yummy coconut cookies
I sent my kids down to get me a drink, they walked down. The walk up window is closed so they was told to wait in the car line. Some teens pulled up and was yelling and driving around my kids in circles, recording my kids the whole time. The workers never stopped this harassment or even tried to. Unfortunate that the workers wouldnt be responsible enough to stop such a thing.
#localinfluence, #gifted, #swignsweets
The cold sugar cookies are 🤤
Over the last week we kept coming back to try the tapioca pearls in the boba. Every time we were told to come back the next day. Each time they did not have them. Did I get a refund? No! Slightly frustrated.....moving on...will not go back.
Fun choices, fast service.
So good!