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Mission Bay Collision Body Shop
4700 Santa Fe St, San Diego, CA 92109, United States
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Mission Bay Collision Body Shop
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pd
Review №1

Nicest team you will ever meet. The job did take longer than anticipated but this is due to Covid related logistics issues on parts and other external factors from their outsourced help. My truck bed was a mess and they did an awesome job in paint and restoration on a new used truck bed I found from an older model truck. Prices also very reasonable. If you aren’t in a rush to get your car back immediately, hands down give these guys a call.

So
Review №2

Quality work on exceptionally awesome vehicles if you need something done get er done here

Is
Review №3

AVOID. The repair took 4 days too long, front desk girl was very rude/incompetent and tried to overcharge me, and they tried to give my car back with no rear reflector.My experience wouldnt have been so bad if their new front desk girl had an ounce of competence and knew how to communicate with customers; she never corresponded with me about a timeline for the repair (providing a time estimate is standard practice at any automotive repair shop), and after 3 days of crickets, I called twice to ask if it was ready and she was too lazy to ask anybody so just said shed call me back. No call back. I had to email the shop to circumvent the front desk because the manager who reads the emails has better people skills and actually gave me the information I needed. Once I picked up my vehicle, I immediately noticed that they forgot to put the rear reflector on my car. I go inside and the front desk girl tried to overcharge me by almost $200 for the repair. The owner (who is actually quite nice) apologized for the mistake but as soon as he was out of earshot the front desk worker was super aggressive and rude. Never going here again. Tempted to write to Better Business Bureau about this experience. Hopefully Leila can adjust her attitude and work ethic so their business doesnt suffer anymore.

Al
Review №4

My experience with mission bay collision was a roller coaster the job definitely took way longer than anticipated. Which was cool but for 2 months to finally get my truck back and get what I got was just sad. The paint was the only good thing they did for my truck. They left my truck bed the same probably even worse Supposably it wasn’t even in the insurance claim... they definitely over charged for the repair for not replacing my tail gate. now I have to call my insurance company again.. my truck bed is not fully flushed to my truck so it pops out and the paint is all chipped and scratched. And the top plastic cover flaps around easily. Honestly I wouldn’t come here again. Would give one star but the paint was only good part.

Da
Review №5

Staff were knowledgeable and easy to work with, and the repair work was great!

Le
Review №6

The car looks great and the Greg B. was accommodating to my request.

Am
Review №7

We were bored and went for a walk. If you are also looking for a quiet simple romantic walk for two across the boardwalk while you stare out into a gorgeous sunset then this is the place.

Ed
Review №8

These guys do a great job and leave the car looking brand new. Trustworthy and legit work.

Re
Review №9

I went to get a scuffed bumper fixed, they gave me an accurate estimate and got the car fixed in 2 days. They even drove me back home because I didnt have a ride! I appreciated the friendliness of the crew, they showed me the vintage cars they were fixing up too.

Mi
Review №10

My experience here was great. I highly recommend.

As
Review №11

I dont usually leave reviews but this place is great so it needs one. Its a tiny little body shop but the people are wonderful. Briana is the woman at the front desk and she called multiple times to update me on the status of my car. I had only seen her once to drop off my car but when I went to pick it up, she remembered exactly who I was and I was impressed. Im not sure how many people go through there a day, but recognizing someone youve only seen once before and knowing their name is great customer service. Roxanne was the woman who gave me my estimate. Im not sure of her position but she was incredible. She was able to save me $300 for appearance allowances but I couldnt even see what she was talking about when I looked at the repairs. Roxanne came out and introduced herself to me with a big smile as I was getting into my car to go to work and instantly made my day better. My car looks great and drives beautifully and I cannot stress enough how much I love this place. Plus the repairs are guaranteed for the life of the car! Ok, rant over :-)

Ma
Review №12

Absolutely amazing work. I’m so impressed with the job they did on my car. Miraculous.

Mi
Review №13

Great service. I took my car here last week and they gave me excellent customer service and great prices

Th
Review №14

I got my BNW repaired here. Body work. Excellent and the staff is very friendly and prices were great.

Ke
Review №15

My overall experience with this shop was amazing

Sa
Review №16

Got a competitive quote for body work from here. Very professional and clean shop. Ended up going with another company.

Ab
Review №17

The worst service I ever had.

We
Review №18

Gr8 fast & friendly service! I was absolutely stoked at the job they did the 1st time, that I took it back after my 2nd wreck!!!

Ry
Review №19

Great customer service! Professional and affordable

Ja
Review №20

Great service & excellent staff!!!

An
Review №21

Mission BAY Collision

Information
91 Photos
21 Comments
4.4 Rating
  • Address:4700 Santa Fe St, San Diego, CA 92109, United States
  • Site:http://missionbaycollision.com/
  • Phone:+1 858-270-1935
Categories
  • Auto body shop
  • Auto body parts supplier
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:12–1AM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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