Outstanding repair work! Restored my vehicle to pristine condition. Good communication with the team as we worked things out with my insurance company.
Let me start by saying I had been going to Bumper Doc in Kearny Mesa for years and years. However, two bad experiences with them and I won’t be going anymore.1) someone back into my car in a parking lot. Actually it took a long time in the parking lot to figure out where/what the bump was. Finally found it. The other party was very nice and had good insurance. I took it to Bumper Doc for an estimate and it was $560. The other party wanted to pay out of pocket. I took the car home and my husband and 6 year old grandson buffed the “scape” out.2) My husband was hit in the bumper of his car also in a parking lot. There was definitely some damage. The other party had good insurance and was also interested in possibly paying out of pocket. I took it to BumperDoc and they quoted me $2400–which seemed insane to me. The other party said for that price he was using his insurance. I then went to Terry’s Auto body Shop in Oceanside. They quoted me $1239. I brought the car in and less than 2 days later my car was finished and everyone was happy.It appears to me that BumpDoc is now using some software to determine an estimate that has skyrocketed their prices.So sorry to see this happen. I use to like them a lot and trusted them. That’s gone and so am I.
Eddie and the guys at Bumper Doc do great work. They just finished multiple repairs on my 2006 GMC that required close coordination, multiple vendors, an insurance claim, and progressive effort after each step. They helped stay within my budget, and I would highly recommend them. The finished product was exactly what I was trying to achieve, and was very reasonably priced. As a member of the local Pontiac Oakland Club, they even hosted our club for a monthly meeting years ago. My return to them for repairs was a great experience. Thanks, guys!
BUMPER DOC had my car looking like it was never in a accident, hopefully I dont have anymore accidents, but if I do, Im going back to BUMPER DOC THANKS FOR YOUR SERVICE....HERMAN
Bumper Doc has great people working there and they do great work. Very helpful and courteous. My place from now on prices are better than other places to.
A bullet hole went through my bumper and came out the other side. I took the car to Fix it Auto and Bumper Doc. The difference in quality and customer service was like night and day. Fix it Auto had an individual that never worked on cars give me a rough estimate for doing a poor patch work job and told me to leave the keys in the office. Bumper Doc worked with the Manufacturer and Insurance company to replace the bumper and fix the damage to the sheet metal and inner panel. The level of quality was so different it was my opinion that Fix It works for the insurance company, not the customer. I am also happy to support this family business that is professional, expert in their field, friendly and concerned for the customer.
Eddie and the BumperDoc team are incredible! I had been given an accurate quote, the work was done on time without a hitch, and my 2002 Black Porsche looks like a new car!! Thank you Team BumperDoc!
Theyve got my business for life. They do more than bumpers. Came in for an estimate for a large ding in the door. They were able to schedule no paint repair next day and massaged out the ding inside an hour. Theyre transparent and fair with services and pricing. Thank you Bumper Doc!
Eddie and the amazing staff at Bumper Doc are very knowledgeable people and do fantastic work! Not only do they take care of every issue personally, but also walk you through your options carefully to fully reassure you for the best choice for your car. You can tell they genuinely care for their clients and have incredible customer service. I have never felt more comfortable and cared for at a repair shop. I can not praise this shop enough and they give such stellar quality at a great deal, very trustworthy and honest people. Would recommend anyone to go here to get the best quotes, Eddie and the hard-working staff truly go above and beyond! :D
This has been and always will be our go to spot for any service we need done on our vehicles! Eddie is always super welcoming and always gives very honest advice and makes sure that our vehicles are properly taken care of and fixed correctly! And if they can’t fix whatever it is there then he will point you in the right direction! My husband and I have been and always will refer Bumper Doctor to others because we know that with Eddie’s service they will be more than satisfied!
Outstanding work, efficient, professional and very good quality....Eddie thank you for your quality and honesty, you have my business for life....thank you.
Dude! Eddie and crew did an amazing job, looks like I have two new door panels!Ive got a very clean black 14 E 350 my right passenger door caught a deep door ding and two others that were just as noticeable. Rear passenger side had another. Seriously, these guys worked magic and the price was right.I highly recommend Bumper Doc, especially if youre particular about your ride.
Great work for a fair price.
Eddie and his team are professional, succinct, no BS, serviced everything on time. Went above and beyond, I am grateful for this experience for my BMW considering the horror stories other shops seem to cultivate.Highly recommend, not a second thought.
Honest enough to tell me the repairs I was looking for were not needed for what I wanted to do with the car. You can buy service, but you cant buy trust. They have mine. When I have need for a repair for a different car, Im going straight back!
Fantastic and very knowledgeable people. Work done was way beyond I thought could be done. Work completed in two days instead of the 7 to 10 days a body shop quoted. Price better than body shop and they used quality certified parts.
The appliques on both sides of my car that go around the door trim were fading badly and it was embarrassing to look at. I went to Bumper Doc and Eddie took care of me, they painted them for me and it looks great!!!He gave me a great value, got it done in 5 hours was courteous and professional and also buffed out my headlights and they havent looked this good in years and he gave me a great value on that too!I highly recommend these guys and really appreciate Eddie for taking such good care of my car, thank you guys, I will be telling everyone what a great job you did!
Came a few times over the years for bumper fixes. They are very helpful and care enough to give you a great deal as well! Life savers!
Eddie and his crew know customer service and it shows. I went in to get my rear bumper replaced and a new tail light after someone hit me, as well as get the headlights restored. I checked out a few other spots in the area and found BumperDoc quoted a fair, competitive price for the work. I was given a good explanation of what parts were available at what cost (OEM vs AM). Eddies transparency, willingness to work with me, and the many good reviews the shop has are what made me decide to go with BumperDoc.We had a minor miscommunication on when the job would be complete due to delayed delivery of parts. When I returned to pick up my car it was not finished, but BumperDoc handled this well and helped me so that I wouldnt be car-less. Also my car, though not a custom color, is a less-generic silver/grey that can be difficult to match. Shops in the past have had issues with it. The color variation from the VIN does not take to the plastic bumpers the way it does the body. That happened this time, the new bumper was darker than the body but did not stand out until the sun hit it. I pointed it out to Eddie and with no issue he told me to bring it back in and they would tweak the color and fix it - now it looks perfect.I gave 5 stars still because the small setbacks are pretty common ones in body shops and I bring them up to emphasize how BumperDoc handled them, which was much better than most. Overall great experience and the finished product of my car looks very good. Their quality of work and honesty are what will bring me back in the future should I need more work done.
I’m already a repeat customer, but this time it’s my Tesla!! New rear bumper and trunk damage. Eddie was GREAT and would have cost quite a bit more anywhere much less at Tesla. Car came out looking like new. I will continue to go NOWHERE else. Thanks Eddie!!
Professional staff and quality service at a great price! Eddie was absolutely fantastic - all of the reviews singing his praises are spot-on! Very trustworthy... identified the required repairs and provided a variety of options (factory or OEM). Was able to get my bumper and headlight replacement completed within a couple of days. My truck looks like it rolled right off the factory assembly line. This was my first visit to BumperDoc and will certainly be my go to body repair shop.
Professional staff and quality service at a great price! Eddie was absolutely fantastic - all of the reviews singing his praises are spot-on! Very trustworthy... identified the required repairs and provided a variety of options (factory or OEM). Was able to get my bumper and headlight replacement completed within a couple of days. My truck looks like it rolled right off the factory assembly line. This was my first visit to BumperDoc and will certainly be my go to body repair shop.
It was super easy working with Eddie in getting my Z car addressed and looking good. The bumper looks great. Also, the car needed minor, cosmetic repairs. Eddie took the time to research the best, long lasting parts, too. He was flexible with my out of town scheduling and other repairs I had to get done too with another shop. So thanks Eddie for your professionalism, flexibility, and expertise along with the support of your crew! A great business to have in San Diego!
Very quick, friendly service to reattach a bumper.
I had a wonderful experience. My car was available in one day. Bumper Doc was able to fix my bumper at a fraction of the cost that I was given an estimate from a collision company. They saved me over $1000. The staff was very cordial and helpful. I would definitely recommend Bumper Doc to others and would not hesitate to use them again myself.
Amazing service very helpful and affordable! 10/10
Shop is amazing! Did such a great job for me. Been using them for years. Eddie was fantastic to deal with. Highly recommend!
Took my car in for headlight restoration and I really wish I had taken a before picture for comparison. The work was exceptional and I was in and out in about 45-mins. The gentleman in the store (I believe he may be the owners son) was very nice and his customer service was incredible. Im glad I found this place because my headlights now look like theyre brand new.I definitely recommend this place.
My F150 received a large dent on tailgate. Several body shops just wanted to replace the panel because they were afraid to work with aluminum. Eddie D. was confident of his shop’s ability to fix the dent at a very reasonable price. The dent was fixed as good as new in two days. Eddie was knowledgeable, courteous, professional, and fair. I will be coming to this shop for any future work.
Great work and great service. We took in our 2018 Jeep Compass, Eddie & Christina really took care of our Jeep and us. Did an amazing job on the repair of our bumper & tail light. They kept us up to date every step of the way. Definitely recommend for any car body work needed!
Went in with my 2000 4Runner on multiple occasions. Not sure if its because my car is old or I just looked poor but all I wanted was a little service. My money is green like everyone else. Rick told me hed call me back by the end of the day to give me some pricing. No call. Waited until the next day, no call. Finally after 3 days of not hearing back I decided to call them again. Eddie answered and said Rick is off today but hed call me the following day. No call. Ive driven to their shop 3 times to speak with them and for some reason Im being ignored. I was kind, polite and had to go above and beyond as the potential customer only to be met by very poor service standards towards me and Im offended af.
Eddie and his team are true professionals - I felt like family when I first walked in - paint job was excellent - this is the place to go for your auto body needs - Its hard to find quality service professionals - BumperDoc delivers top shelf service - this place gets 10 stars from me!
Their GM - Eddie provides outstanding customer service, quote is very reasonable and honest, he is also willing to go the extra mile and take care of some minor scratches, this is a very service oriented shop and its highly recommended! 5/5 Stars!
If you need any body work done for your car, try this place. Really job well done and Eddie is awesome guy who is willing to go above and beyond!
I am very happy with BumperDoc. I explained my situation and asked for an estimate and appointment through their website chat. They responded the same day and I got the appointment in a very timely manner.Today I went to the visit, they fixed my bumper in no time at the expected price.Very friendly and caring people.I definitely recommend that place.Thank you
Definitely recommend this shop for your body needs, window chips, wheel restoration, etc.... Eddie fixed the bumper on my 2014 Audi S5 and it turned out great. I’ll definitely come back and recommend my friends to it.
Very satisfied with my experience. Had some custom work done on a urethane lip/spoiler (urethane is a difficult/annoying material to work with). For the amount of labor and additional materials used, plus my few special requests, the amount I paid was more than fair. On top of this, the job was done in a very timely fashion, with drop off and final delivery ETA honored. Lip looks amazing, with the paint quality looking better than the factory Subaru paint on my car.
I cant be more happier with the service I received at Bumper Doc. Eddie and his team are the experts and I cant praise them enough for the excellent service they provided at the very reasonable price. I thought I was going to break my bank in order to repair the damaged bumper, but they saved me big time. They are Absolutely amazing!! Highly recommended to everyone looking for a great auto body shop.
A reputable firm that is a full service body shop. Not just bumpers. I had a chip in the windshield repaired with no appointment necessary. Comfortable waiting room with television is on site for waiting customers. This one is the flagship store owned by the founder of this franchise.
Eddie was amazing! Explained everything in great detail and kept me in the loop the whole time. He helped a lot with answering all of my questions and concerns and even saved me $$ along the way! Great service!
The general manager, Eddie Domingos was very honest and professional he gave me a good price that included a discount and my car looks great (like nothing happened to it). Kristie, his receptionist was also very friendly and very helpful. I checked in on my car on several occasions and every time she was very pleasant very patient, polite and helpful. I would definitely recommend Bumper Doc for your auto body needs.
The staff here was extremely helpful and kind. They worked with me to make sure my car was back in perfect condition. I couldnt be happier with the service I received.
Decided to get my car refreshed here after getting two other estimates. My front bumper was cracked and only Bumper Doc would weld it, rather than trying to sell me a new one. The other big item was refinishing the wheels. Their estimate came in well below the others and it was all done in two days. My car looks new. The manager, Eddie, was ever so courteous. Next time I need auto body work, I know where to go.
Eddie was the most confident person I spoke to when I shopped around to have a dent fixed. Eddie was able to give a generous estimate, compared to other shops I visited. The guys at bumper doc did a better job covering up a scratch than the dealership. Dent looks like it was never there. Thanks again.
Excellent work for a fair priceafter collecting several estimates for the damaged front of my 2017 VW Beetle I went with Bumper Doc because they not only provided the best quote but also friendly and patient explanation of what needed to be done and how. Turnaround was fast: just 2 days after I dropped off the car without appointment.Their work was impeccable - car looks like new. Thank you Bumper Doc!
Outstanding experience. Im a really tough one to please and they hit the mark across the board. My grill looks like new and the price was better than expected.
Eddie the manager was very friendly and helpful in providing an estimate for the needed work. I was provided a promised time and it ended up I had to wait an additional 45 minutes for the car to be finished, but it was not that bad. My dented back bumper was corrected and the slightly dislodged fender was corrected. They also did some minor work on some damage on the front fender. My cars body looks good, the frosted pearl paint was well matched and I am pleased with the results. The shop is very busy and Eddie has his hands full dealing with the in shop customers and the phone calls.
Eddie was real helpful and gave the best customer service. This was mines and my boyfriends 1st time ever comming here. Were very happy with the work he did on our bumper it looks fantastic. Highly recommend them.
Eddie is amazing, i came in on Friday morning to get my bumper repaired he insured me that it would be done by the end of the day. It was completed by 5:00 an the job by Rey (painter) and It was as good as brand new! I definitely recommend going to bumper doc.
Not only do they do great work at extremely fair prices, they’re the nicest people ever. Eddie could give customer service classes. I highly recommend these people!
Very professional, on top of everything throughout the process of working with the insurance company. Communicated every step of the way. Service and workmanship was top notch. Manager was fantastic. Highly recommend to anyone.
Only used them once, but will certainly do so again if needed. Fixed a minor dent on the door for less than the estimate of both $$$ and time. Washed the car spotless afterwards. Handled insurance impeccably.
Walked in on a Saturday afternoon hoping for a miracle as there other shops had told me it would be at least three days before they could fit me in. A phone call was made and I was asked if I could come back in an hour or so. I said yes, and I dropped my car off an hour later. I had a dent/ding the size of a half dollar on the drivers side front fender. I was expecting 2-3 hours, the guy said give me 45 minutes. I walked across the street to grab some food, and by the time my order was ready I got the call saying that he was done! It was perfect, I couldnt even figure out where the dent was before. Super friendly, great customer service, super fast, highly recommend.
Eddie & Phillip are excellent professionals... They knew the process well and completely replaced the damaged front bumper of my BMW as if was brand new. They were kind of enough to even fix a couple of dings that I had on the side. Not only am I very impressed with the end results I am also very pleased to have met them. Very decent people. Highly recommend.
Eddie is the best! I texted him photos of my messed up bumper before I came in and he provided me with an estimated quote. Once I came in and he could see the real damage he gave me a finalized quote but he still honored the previous quote he gave me. He was very straight forward with me he didnt try to up sell me on anything by trying to tell me I needed to replace the whole bumper. He said I could but it was going to cost me more and told me he was trying to quote me the most cost effective way. If I ever get into anymore car trouble I will be back.
Eddie and the team provide amazing service. Removed three good size dents from the hood that we assumed would be a much more expensive repair. Highly recommend these guys. Even went the extra mile to do touch up paint after they did the paint less dent repair.
Great work, great service, very reasonable price and quick turn around. Highly recommend this shop. Eddie, you rock!!a
BumperDoc has superior service and quality craftsmanship. BumperDoc provides great prices and best of all they are honest and look out for the customer’s best interests. I will continue to use their services for years. Highly recommended!
Awesome place! Very friendly and helpful. I will definitely be back and highly recommend this establishment!Great work you guys!
These guys should not be overlooked. I took a car in with a bumper that was smashed in pretty good and they repaired it to look like new. Quality work that is often less costly than a collision shop.
I cant begin to say how much I appreciate not just the job these guys do, but the EXCELLENT service they provide.They are friendly and have saved me thousands of dollars in repairs. I probably would have been shafted if it wasnt for their help.I HIGHLY RECOMMEND THIS PLACE!
Eddie is the epidome of excellent customer service! The service was amazing and my car looks like new! thank you so much!
I had decided that it was time to sell my car so I needed to make her look as pretty as possible so I could sell her for top dollar. My car had some dents and body damage that had to get fixed and I heard about how great these guys are so I gave them a shot. True to their rep, their prices were low and their quality of work was high. Phillip the manager was really great to work with and made sure that I left a happy customer.
After getting two different high quotes for my front bumper bad dent I thought I would try one more quote. I drove down Convoy and came upon Bumper Doc. From the first minute I knew Eddie Domingos was my guy. He was friendly, helpful, honest and knowledgeable. I booked it. His team, incuding Christine, were above board and kept me posted. They stuck to the quote and time frame. They did an AMAZING job. My car looks brand new. I highly recommend this place and will refer to everyone I know. It’s such a pleasure to get good honest service. Thank you very much. P. Clark.
I cannot be more excited I chose this location to fix my baby! They have worked with my insurance to get me back my vehicle as rapidly as possible. They have went above and beyond on all accounts. GET IT DONE HERE!
I am selling my car and had two deep door dings in the bodyline. I stopped in and made an appointment for the very next day. You’d never know there were dings there before. Car looks perfect!
Great job. Eddie was very helpful and worked around the clock to get my car fixed. Thank you.
Thanks to Eddie. My car 🚙 looks new. I would. Recommend Bumper Doc and. Rate this shop as number one Again Thanks Eddie for a great job.
My go to place for minor dentsn scrapes or a full custom paint job as for Eddie
Someone smashed my bumper in a parking lot and didn’t leave a note, so I went to bumper doc to assess the damage. I decided to only fix the tail light, since the bumper was too expensive a job to get done right away. He had it done in just about an hour, and he even popped the bumper out for me free of charge! Couldn’t be happier and I’ll definitely return and recommend to anyone needing body work.
Great service at a fair price. Truck looks like new! Thanks Eddie and crew.
Ryan and Phillip provide outstanding customer service and I highly recommend that you bring your car to them. My case was elective in that I wanted to change a bumper, not because of damage, just for cosmetics. They gave me an excellent quote to repair and install a salvaged OEM bumper. The part of this whole transaction which impressed me the most, and is the reason that I am writing this, is that they did not like the way the bumper looked after the installation so they did the job again. This is truly exceptional in todays economy and business environment so I hope that this review, in some way, can properly thank Ryan and Phillip and their amazing technicians. These guys do great work, and they stand behind it.
Did a great job painting my car
Eddie is great! Does a good job, is attentive, detailed, goes above and beyond, and for a reasonable price. Definitely recommend!
Eddie and the cruisers did a great job repairing the scuff wheels on my vehicle in a timely manner. HighlyRecommended!
Eddy is the best. Fixed my GTI quick and easy. I will be back. Thank you
I have used these guys for years on many cars, and they have always delivered. Professional, courteous and get the job done! I am about to use them again!
These guys is awesome Philip manager he was awesome with me. He fix my bumper Within 2 hours it was little dent. He charged me less than anybody shop I called .I will recommend this place
I got my car tinted with these guys and they had me in and in no time. They walked me through my options and made sure that I felt good about being able to come back if I ever had an issues with the job they did. Ive known a few people that have gone there to fix paint issues they had from rock chips and accidents and the paint matching looks flawless. Totally recommend this place!
Why am I not surprised to see that this is not the first review reporting damage and poor service. I brought my 2008 Porsche Cayman S to have the bumper repainted. Bumper looks great but they damaged the wiring harness while performing the work. They didnt report the damage to me when I picked the car up so it wasnt until my car went to the dealership that I had found out about it. They initially denied that they were responsible. Then they demanded I bring the car to them to fix damage. Now they dont return phone calls. Ive had good experiences at other Bumper Doc locations. The management here lacks integrity. Buyer beware!
After I crumpled my hood and part of my side on my Hyundai Accent, I feared she would end up sold for scrap. Then I started getting estimates in hopes of restoring the damage I had done. Out of 6 Autobody stores I got estimates from, Bumper Doc was the best priced, so I went with them. They did such a great job at restoring my front end, it looks showroom new! I cant wait until I can get back in there to get the rest of the car repainted! :) These guys hit it out of the park for me! Thank you Bumper Doc!!! See you soon! :)
Six stars is what this business deserves in my opinion. Their customer service was excellent and they kept in touch with me every step of the way. Even though they ran into some unexpected things with my Jag bumper, they did a fantastic job and honored the original quote. They were concerned about doing a great job on my bumper and that is exactly what they did. There were no attempts to sell me other services which is something you dont see that often... I cant even get a haircut without a sales pitch these days.Excellent work... I would highly recommend them to anyone who needs bodywork.
Can’t say enough good things about Bumper Doc beside A+++. They took in my car that was in need of a good detail, and over the last few months had gotten tiny chips in the hood The Result was the look of my car was Brand New. I am so happy with the time and detail you can tell they put into making my car look perfect. I had been wanting to get it detailed for some time, and being Very Picky, and not happy with the last detail that left swirl marks, I was very using every precaution. Phil and his crew did everything right. They listened to my concerns and what I was hoping to achieve. They did all that I asked and more. Thank You Phil and the Crew at Bumper Doc Kearny Mesa You Are The Best!
Got my stereo installed here. RJ did an excellent job. Highly recommended!
Eddie took care of me & my Veloster!If I need anymore work I know who to go to. Thanks everyone at BumperDoc
Fantastic work and great customer service. Highly recommend!
They are very efficient very helpful and very polite and always do what they say they will do
Very helpful and friendly! The process was quick and easy, would recommend!
This guys are super nice. My 18 Range Rover got the new bumper literally same as a brand new! Definietly, I’ll be back!
Ive gone here twice to use a Groupon and get my windshield cracks fixed. The customer service here is absolutely fantastic! The first time I ever cracked my windshield I went and the owner/manager was very kind and let me watch as he explained the process on how it gets fixed. The second time I ever broke it, it was a complicated crack and it was an absolute no-brainer that I would go back to the same place. They make you feel welcome and secure at a time when you may need it the most (dealing with what could end up being expensive car repairs) and that kind of customer service just cant be compared. Very much recommended and keep an eye out for those Groupon deals too!
Prompt friendly service. Job well done
Excellent experience start to finish, I would highly recommend Eddie and his team.
Im a returning customer. Had my windshield crack fixed there once 2 years ago. Manager fixed my new cracked wisndshield without charge. He was patient, professional, and nice.
These guys are friendly and polite.I walked in with my groupon for a windshield chip and they fixed it right away! Couldnt be happier for the service and price.
Very nice service and reasonable price. Thank you Eddie!
Great job good customer service had my car done in one day Eddie and Phil rock
Friendly and good customer service. I have been using bumper doc for years.
Bumper Doc is the perfect combination of professionalism, competence, courtesy, and reasonable prices. I highly recommend them!
Poorly run location, advertised paintless door repair but they have to sublet the repair out as they do it in house, they call for someone else to come in and schedule an appt. For you the next day and he never shows... dont waste your time here better places available.