They did the alignment for me but after arguing with me about my tires separating I was told theres no guarantee. Jokes! My tires are wearing pretty good but not separating in any way. I drive my car at the track I think I would know when its time for new tires. This place is a joke, wont be returning π
I was having a great time at the Gas Lamp District in San Diego, CA. Until I go to my truck to charge my phone and I see my tire completely flat on my front passenger side. I called AAA and had them put enough air in my tire to get me to a tire shop safely. The closest tire shop was Evans Tire Service. I read the reviews and it sounded like great place. I drove to Evans Tire Shop and they quickly looked at my tire, patched it up, and double checked the tire to make sure there was no more leaks. The service was 100% to my satisfaction and very friendly. They deserve more than 5 stars for their customer service. I would definitely recommend this service to anyone in the San Diego area.
Wonderful service!I called ahead and they got me right in for a valve repair.Iβll be going back for tires.Their prices are great.
Took my car there last Saturday. Slapped four new rubbers on my whip in less than an hour. I canβt complain. The price was decent as well.
Evans is the BEST car service shop. When I moved here two years ago my son told me this was the best place, he was correct. I get all my servicing done, oil changes / tires / brakes. This is old fashioned service. Friendly and professional.
Workers were efficient, quick, and detailed with their explanation do my cars needs. When I went to check out, my card was not working and they were okay with me leaving to go grab another one. Great service!
My entire experience was excellent. Customer service was outstanding. They put four new tires on quickly and I also got a great price too.
Amazing! We drove into downtown San Diego ready to check in to our hotel and realized we had a nail in our tire. Evans was the closest place. They immediately fixed our tire and then refused payment! Incredibly nice and unexpected of them.
I have purchased tires from Evans for over 15 years, when my wife needed tires i sent her to the nearest location to her work. (normally visit the lemon grove location). This morning when her car showed one Tire at 22 psi i told her to take her to Evans that they would take care of her as she most likely has a nail. She made it to shop and Gill just wanted to add air to it, something we could have done at home. She asked he could take at look at it for nails and he said he had no times as he was shorthanded that she would have to come back tomorrow at 730 am to see if he could help her. She asked if she could make an appt or leave her car there for when they have time. She was trying to accommodate him as she drives 20 miles from work to home. Gill basically rejected her and told her he is too busy to help her out as they have lots of traffic and are super busy no appt, cant drop off car and would need to come back at 730 to possibly be able to help her. In other words we took your money already we dont care about you no more. My wife drives my kids in the vehicle to pickup my kids to and from school. I have trusted Evans for years but this simple action of disregarding the safety of my family is very upsetting.
In from out of town. Had battery issue. Was recommended by locals at the hotel. They were very helpful and resolved my issue quickly. Very friendly, Would highly recommend.
Always choose Evans! Service is great and staff are super friendly. Prices are very competitive.
I had an amazing experience with Evanβs. The man who helped me on the phone was extremely friendly and accommodating. Then, the man who helped me process my transaction was so kind, he really turned my day around by helping me on a very stressful day. I will definitely come back!
My experience at Evans was superb! My husband and I dropped my off car in the late morning for a replacement and installment of a tire. Gill at Evans tended to us right away, was transparent about pricing and predicted it would take about 45 mins to replace the tire. He even recommended a great breakfast spot to visit down the street while the complete the service. The car was ready in the provided estimated time frame. Visiting Evans we received excellent customer service and are needs were met fast. Thank you!
Great experience. Worked with Gill who was able to fix my tire within the hours. Great work and excellent customer service would recommend!
Customer service was excellent! Very informative on products. Shop service was fast & efficient! Over all great experience!
The prices are reasonable, the service is quick and reliable and the staff is pleasant. Ive had the pleasure of interacting with Omar many of the times I I come in, he is great.
Evans turned the most stressful morning around and showed me so much kindness and the best service. I had a completely flat tire on a set of tires only months old, but just moved here and my husband is deployed and couldnβt get info from him. Iβve been scammed before so I was so nervous but they fixed the tire and i was on my way. Theyβve gained a customer for life!
Great shop. Ive gotten tires there before, this time I took in my car for an oil change. Quick service, always profesional. Decent prices, no BS.
Once again Gil, Omar and Diego come through!! I had an air conditioner problem with my 2016 Chevy Silverado. When I got to Evans Tires, they are friendly with Eric so they could properly diagnose it. They called me within two hours and advised me that they have found the problem. they asked for three hours for the parts arrive and the repair to be done. As promised it was done within the three hours. It works great, and I appreciate their hard work, honesty, punctual repair!Thank you Evans Downtown!!!Lawrence
I have been looking for a place to take care of me in San Diego for months. This place was super friendly and knowledgeable. I went to a place earlier the same day and they said they couldnβt rotate my tires because their lifts couldnβt hold my truck (which is full sized, but all stock) every place I have gone to has had some weird reason I didnβt want to return, but I can assure you the staff here is on point and will take care of you. Thanks guys!
I wanted to leave a note about my experience today at Evans Tire with special thanks to Omar. They provided an amazing deal through a Memorial Day Weekend Special but more importantly the true spirit of customer service. I reached out to them because of a recommendation and it certainly proved true. This is one of those small downtown legacy businesses thats not fancy and tucked away in a small parcel over by the Civic Center and the freeway but you can tell they know there business but their primary concern is taking care of each customer on an individual basis. When I dropped off the car I can see they were running a lighter staff for the Memorial Day weekend but he had the car done in a timely manner and this is where the customer service part comes in. Thats because I was the bad customer and ended up not getting back to the shop until about 20 minutes until after they were supposed to close. Omar waited for me after giving me a check-in call to see if I was on my way. He graciously didnt make an issue of my bad travel time management skills for making my return by trolley and on foot π.On the logistics side they have nice website for checking their available inventory based on direct tire sizes and brand or vehicle. When I called the confirm and see if I could get a quick appointment the gentleman (Michael) on the phone was even more helpful. He confirmed they had my chosen tire in local inventory and had them delivered to the downtown store for a next-day appointment. On value, their tire prices include road hazard repair or replacement and free tire life rotation and were within just a few dollars of all the Internet and Tire Rack type tire providers and at least $10 per tire cheaper than the dealership.Im sure its been tough for them during the pandemic but hopefully a business like this was supported by their faithful customers which I plan now to be. Thx guys.
Fast, friendly service. They were able to help me out and patch up my tire. Will definitely come back and recommend.
Good value place to get tires. Staff is very friendly and understanding. They have English and Spanish speakers. You can also get alignment done here as well, which is great when you are getting 4 new tires. They always give you a warranty which I highly recommend as I had to come back due to getting nails in my tire. I ended up having to get a new tire which was covered by the warranty. All I had to do was pay for installation which was barely anything compared to having to buy a brand new tire. Wait times depending on how busy they are can be anywhere from 30min at a min up to a couple hours. I would definitely recommend this place to anyone looking to get new tires.
Best service in San Diego! Gil does a great job managing this location. Highly recommend this business!
Real friendly crew they try to help you and give you options and not to take advantage of the situation.
Had purchased tires here before. And theyβve patched a leaky tire for me in the past too. Previously my experience was very good, but this time around I felt nickel and dimed for an alignment after I had already negotiated an βout the doorβ price for a premium set of tires. And when I spoke with the manager to complain I felt like I was in a Simpsons parody about not allowing me to drive away with tires out of alignment. Donβt take it personally Pablo, any industry that runs βFour tires for the price of two,β but oh yeah we doubled the price of two tires, canβt be that ethical. Sucks because I was hoping that I found my tire dealer, but itβs back to Costco for us next time.
Best tire shop in downtown San Diego! I had a blown out in my truck in the middle of the night in downtown San Diego and limped the rig over to their lot. The owner/manager got there at 5:45 a.m. and help me change out my tire and get back on the road.
I was in a bind with a tire that had a leak in it. I pulled into Evans Tire in Downtown San Diego and they fixed it right away. They would not let me pay a thing. They were kind courteous and efficient. I dont live close but I will go out of my way to go back and buy tires from them. Great people!
Got a tire today at Evans tire on first Avenue downtown. Gil was kind and treated me with respect. I decided to do two tires because one of mine was unsafe besides the one that was flat.Super convenient location as I live only a couple blocks away. And the work was done quickly.Thanks Evans!
Very nice to work with. I would definely recommend them to others
Iβve had nothing but positive experiences from the crew on 1st St. They are my go to location for tires, brakes and alignment. Thanks guys.
I had a great experience at Evans Tire & Service Center. They were able to fit me in same day, friendly, professional, timely, and reasonably priced. I will definitely be going back!
Excellent customer service! Both Omar and Gil are wonderful and are very knowledgeable in this industry. I have what is considered a luxury car and theyβll work on it as well. I appreciate then always keeping it real telling me the truth. Thank you both!
Great guy who runs the shop. Helped me out big time.
This location has helped me with service on my Acura. And every time I have a low tire issue they are friendly and fill them. And I wasnβt pressured to buy the high end tires when my newish car needed new tires. Friendly people here.
I had to have tires at the last moment for my Cadillac and somewhere between Cadillac dealerships my key to wheels was lost. These guys were so kind when Cadillac dealership in San Diego couldnβt take the time to assist! Definitely recommend! Also the best deal in San Diego for 4 quality tires mounted and out the door! Trust me I looked!
GOOD PRICE, BUT PAIN IN THE A** TRYING TO SET UP AN APPOINTMENT. SHORT STAFFED, BE PREPARED TO WAIT
Thanks Grant and Gil for making this purchase easy. You guys answered all of my questions and the deal I got was great.
Great service from Gil. Made recommendations on the tires I wanted and for future ones on a different car. It was a little busy so time of service was not bad. Will be coming back with the other car to get a new full set of tires.
Gil has helped us with all three of our family cars and has always been super friendly and helpful! Prices are pretty good and itβs just across the street for us so very convenient. Would definitely recommend them!
Iβve been going to these guys for over a decade. They never disappoint. They always tell you how it is straight up. They explain the best way to get the most mileage out of your tires. They also have flat repair service and guarantee almost all of their work. I would highly recommend them.
I have been to several Evans Tires for service from Escondido to Chula Vista to La Mesa and this is the best one. Very helpful, friendly and knowledgable staff. 2 new tires in about 30-40 minutes. It was a very pleasant visit. I am pleased and surprised! I highly recommend this shop. Drive the little extra mile for this experience. Definitely worth it.
Evans Tire downtown are very and professional. They check and fill our tires with air for both our cars every month! These guys treat you well.
Friendly, honest, and quick turn around. They are great about squeezing me in for last minute items and on my last visit saved me about $800 on a repair the dealership told me I needed, but I actually didnt.
Fast and courteous at the San Diego, Downtown store. Could use a little more help in the front reception. Came 2xβs before and noticed there was always three (3) people/customers waiting. Interior shop/reception could use a little cleaning/tidying up and lights turned on. Otherwise, if you want to call ahead and come back when they say, theyβre good to go!
Fast service with honest employees!
I took my car into Evans tires yesterday for two problems.1. I needed an oil change.2. My tires have been losing tire pressure over the last week and daily I had to fill them. Normal PSI for my car is 35, my tires were at about 17.I scheduled an appointment online, called to confirm the appointment and explained in detail what was going on with my tires at which point I was told to come bring the car in whenever.When I walked in and spoke to the gentleman checking my car in, I explained again, in detail what was happening with my car. I was literally filling my tires every day with air, we can all agree this is not normal. The gentleman said that they would look for a leak in the tire at which point I requested to be called with this information. I left the car there.A few hours later I received a call requesting to change my air filters. I declined the service because an $8 filter shouldnt cost $49 to replace. Anyhow, at this point I asked what was going on with the tires. They had no answers and said that they would call back. Again, I get another call telling me that my car is ready. So again, I asked about my tires. I was told that they didnt find any holes and just filled them with air on top of rotating the tires so now we dont know which tire is the issue. I explained again that I have been filling them with air every day, I didnt need them to do this. I wanted to find the cause of my tires leaking air daily and get it fixed.The gentleman proceeded to explain to me that living in our location and being close to the water that this can happen. I am no tire expert although I do know that most SD residents arent stopping at the gas station daily to fill their tires. Clearly there is a problem and the reason behind be taking my car to Evans Tires was to specifically have this issue diagnosed.You guys!!!! This man, I am not even joking began singingLondon Bridge is falling downFalling down, falling downLondon Bridge is falling downMy fair ladyHe said just like water infiltrated London Bridge and it fell down, thats whats happening to your tires.Shook.Moral of the story, if you are looking to be serenated with nursery rhymes rollin on flat tires, look no further.
I want to thank you so much. I called on the 04/12/2021 they had to order my tire and next day 04/13/2021 i brought my car in had 4 tires put on my car and had a oil change and they did a really good job they called me when they where done thank you so much and Ill tell my family and friends all about YOUR shop thank you so much and thank you so much.
I went in with my big diesel truck aptly named Large Marge...Gil and the team took great care of my truck.Thanks guys.
Would not recommend this Evans Tire location. I recently purchased a brand new set of tires from Alex at 5349 Jackson Drive. Alex took complete care of me and got me a great deal on the whole set complete with a 65k warranty. My tire was leaking on Friday June 4th so I brought it in to the nearest Evans Tire to where I was (the 1st Avenue location). At that time I had not put even 1000 miles on these tires because after Covid-19 hit, I was forced to work from home and rarely drive. I inquired about my warranty on the tires and was informed that because I caused the flat the warranty would not cover it but he would give me a good deal on the pro-rated amount. Unfortunately, the GM tried to charge me over $80 for one replacement tire and claimed the charge was due to releasing the new tire to me and that the state of CA law mandated the fee. This was in addition to a rebalancing fee (except he did not rebalance my tires nor did he use a professional hydraulic lift, he just used a regular jack and switched out the tire). When I went to pay my bill despite these questionable fees, he was outraged when I asked for an itemized list of the fees he was charging me and for his name which he refused to provide. He yelled at me and told me I was horrible and my behavior was horrible and that he would do me one better and not charge me at all and to leave his store. This was not a pleasant experience at all. His business practices were suspect and his professionalism was non existent. If you have any tire needs go see Alex at the Evans tire on Jackson Rd.
We are from out of town & needed a couple tires looked at. We already knew we needed new tires & what we were looking at. When they beat it we said please replace all of them. They were very helpful & very friendly! ππΌ
Great value, bad customer service.I called the sales number on the website and I spoke with Pablo over the phone who was awesome and was able to help me quickly . Upon arrival to install my tires O.Kelly was not only rude but it seemed like he didnt want to be there. Ive always liked Evan Tires but after today, Im not happy.
Quick easy tire rotation. In and out in 15 minutes, good service nice workers.
Thank you guys, Best Price with fastest service.
Pulled up for a tire patch and the service was amazing
Very fast very professional and reasonable price. 10 out of 10 would recommend and use again
Fast, efficient and friendly service. Thank you Gil
Very helpful. My tire size wasnβt in the store but they ordered it quickly and took less than 20 minutes to get everything taken care of.
I got an excellent price on 4 tires and the service was super fast. Staff was quick to help and friendly. I just moved to the area and this will definitely be my go-to tire shop.
These guys are the ABSOLUTE BEST! I have had two flat tires (randomly) and I was treated with so much care and consideration. They could have sold me on a new tire each time, but instead, they simply repaired them in about 15 minutes and sent me on my way. Theyre not just a tire shop either! They have a great name downtown san diego for being a multifaceted mechanic/body shop. Thanks so much, guys! You have a customer for as long as I live here!
Everyone was very friendly and did not try to upsell on things I didnt need.
Great guys, fast service, clean shop, friendly face for a weary traveler. Fixed my tire very quickly highly recommended!
This place is awesome. Fast efficient service. Grant was very helpful in picking out the right tires and Gil was great at explaining what needed to be done to have a smooth ride. I will be back when I need tires or oil change.
Amazing service! Omar was extremely helpful from the moment I walked in the door, and Grant stopped what he was doing to help quickly patch my tire within 15 minutes. I have had probably 10 flat tires in my lifetime and have never had such great service! Not to mention I was ready to pay, and they said that there was no need. Its been a while since Ive seen such amazing generosity in these difficult times. Thank you to your wonderful team, I will definitely be paying your generosity forward and plan to share your wonderful service with my friends and family.
Absolutely A+ customer service. Had an issue with tires I bought from a competitor, and Omar took care of me and made me a lifetime customer. Will recommend to all my friends and family.A+!
If i could give negative stars I would. I have never had such horrible service in my life. At the beginning it was fine but when it came time to pay i was given a different price. Im not sure if it was the manager but someone in charge didnt catch his name was so incredibly rude to me. Id suggest watching video servalance if you have it a hear how he speaks to customers. Ive never been so mad in my life.
Really proffessional and fast. I went in with a rapidly leaking tire expecting it to be a pain and a load of $$, but they fixed it (busted valve stem) in like 10 minutes, no charge since it was an easy fix. Definitely coming back for my tire needs!
Great guys to work with, definitely knew their business! Thank you
The customer service here is stellar. The employees are knowledgeable, communicative, and provided excellent service to my vehicle. They also do competitive pricing on tires. I highly recommend this shop.
Evans tires were excellent! Had oil change today & theyre were quick, not too expensive & great customer service.
Fast service and good communication. Will return!
Iβve been having issues with one of my tires for almost 6 months and took it to Evans and they fixed in 10 minutes! I also decided last minute to get my oiled changed and they were super fast. I was in and out in less than an hour. The guys were very professional and didnβt try to sell me on anything else. As a female who knows nothing about cars I really appreciate their honesty. I will definitely go back!
Courteous staff! Great prices!
Amazing service! I got a flat as soon as I drove over the bridge into Coronado. It was Labor Day and almost 3:30 in the afternoon. I live in LA and needed to get home that evening to be at work the following day. I was panicking a bit but Evans Tire really helped to relieve that. I am so appreciative of them being open(though also sorry)to help me get home that evening!I dropped my car off and it was ready to pick up within 30 minutes. So great!
Great service. Got free flat repair & they filled all tires & even replaced the spare. Took no time. Thank you!
Great customer service .
Wow! Gotta be the best tire buying experience Iβve ever had. Seriously.. Gil the owner (great guy!) runs a stellar operation and went above and beyond to help me with the entire process.From finding a rare tire size for my Accent (for a great price that beat everyone else), to opening early so I could get to work on time, to cleaning up my fix a flat goo, and finally, to a 5 min lug retorque when the shop was completely full!!Very impressive and just a true model of how a business can be run. All the technicians had great attitudes as well and were super helpful, esp. during these difficult times. Thanks a lot guys.. Iβm spreading the word to family and friends that this is the place to go for tires and service hands down. All the best
I wonβt go anywhere else after the experience I had this morning... fast and friendly service. Fixed my flat in 20 or so minutes. Would highly recommend.Thank you Evens Tires for being my tire repair angels!
Amazing service. Genuinely good manager who went ABOVE and BEYOND for me. He had one of his mechanics literally walk to the lot where my car was to change it. They had to do rework due my wheel being bent. I was only charged once for labor. They are here for all the right reasons. I will be returning for all my car trouble.
Great customer service.
I always call ahead to check on wait time. Theyβre usually dead on. Customer service is good as well as prices. Iβm a Return client.
Beware of this business, they are shady and will try to scam you. Avoid at all costs. They are motivated by greed and have no morals. They tried to sell me 2 new tires for over $900 when mine are good, went to another place and flat was fixed free.
Very professional and prompt. Highly recommend. Iβd return without hesitation. ππ»
Unbelievable and extremely quick service. These guys are the best andhand great prices. The best part for me though was there was no ordeal with the pricing. I would give them 6 stars if I could.
Evans tires on first down town is the best! Omar and the other employees are polite and professional. The service is fast and efficient. I come to this evans for everything I need.
I need new tires immediatelyβthey had all four tires on & the keys in my hand in about 1 1/2 hours. Decent tires at a decent price.
Very responsive to our need. Professional and prompt. Will use this service again.
Brought ny car in Saturday morning at 9am and they were quick to drive it around to hear the noise I heard the day before and figured out quickly what was wrong with it. I left it and did my errands and picked it up in less than 2 hours. The tech and cashier were nice and it was a great experience all around, and close to my house!
They were upfront with me about how long things would take and helped me get in at the right time to get it done quickly. The service representative was helpful and respectful, and the facility was clean.
Needed to go to Texas, car had problems, they took care of everything, Thanks to this Team we made it safely and the repairs will last a long while. TY. Im back and again another great job. Thanks to the Evans team. Back here again, this is my go to place when my vehicles have problems, and I need great help to get back on the road, Evans always do Great Job, Thank You .
Professional smooth installs and above/beyond services for all your tire and suspension needs. Always having sick discounts on deals
Prompt. Professional. Courteous. Definitely recommend Evans Tire on First Street in downtown San Diego. Thank you team leader Gil and the mechanics
Last minute flat tire issue that was handled with BIG care. Beyond impressed with the staff and way these gentlemen treated me and each other. VERY WELL DONE!!!!! π
Crate price friendly service all around good experience
I loved the prices, I loved the quickness of the service, however the front desk guy had an attitude so I wonβt be back for anymore service because I donβt enjoy dealing with peoples negative attitudes.
New to the area, and wouldnβt you know it ran over two screws on the way to work on a Monday morning. Managed to get my spare on, and commenced to looking for a tire repair shop. The guys at Evans rock, and fixed my tire for me. Highly recommended!
I stopped in to get a tire fixed on my husbandβs car that constantly lost air. I was helped as soon as I walked in. They helped me looks for the wheel lock that we both thought I didnβt have at first. They took care of the tire quickly and reset the system in the car. They were very patient and helpful. A very pleasant experience. I would definitely recommend and Iβd go back again without a doubt.