I strongly do NOT recommend Poolman San Diego (they are actually headquartered in Phoenix, AZ). They are poorly managed, especially in San Diego. They have high turnover, and keep unprofessional employees (why don’t they leave?). Poolman likes to blame the customer for their mistakes, and if that doesn’t work, they will blame COVID. I finally filed a complaint with the CA Contractors State License Board (CSLB) against Poolman San Diego for their unprofessional work, and my complaint is still active (they could care less). They promised to pay me as a settlement for their numerous mistakes (I have it in writing), but that was just another one of their lies. Although Poolman has competitive prices, the headache of working with them is NOT worth it. Go somewhere else!!!

Weve had Poolman for YEARS coming out to clean our pool. Super nice guys! However, we got a quote to do some repairs in December and finally got on the books for said repair March 22nd. Ken came out to assess the work and said hed be back the next day at 7 AM. Next day- no show. No show for 5 days. No call back. He finally comes back 6 days later. Says hell be back tomorrow. No show for 3 more days. Finally comes back to magically tell us that they dont do that type of work that we were quoted for. What changed in the last few weeks where you go from being able to do the repairs to not knowing how to? My husband and I call their San Diego office about 3-4 times a day and the AZ corporate office about 2-3 times a day and NO ONE EVER answers the phone at either location. Weve even sent emails to the President of the company to please call us back. Anyone! Anywhere! I dont like to leave nasty reviews but Ive never seen such incompetence in my life. I have money. I want you to come do the work! Or, tell me you cant so I can hire someone who shows. I dont even want them to come back out for regular maintenance after this and will be hiring someone else. Weve given lots of warning that wed like to work this out before making online reviews. I am hoping this will get SOMEONES attention so they will pick up the phone and call us back.

They do a great job with my pool. Thank you!

These guys were awesome. Very professional and accommodating. I Needed a valve installed quickly And they were extremely accommodating. Very honest as well. They made a suggestion that would save me money and they would actually make less money. Thats very rare these days. Thanks again.

The company is over rated and sucks you into a free salt system that eventuallyCatch fire in peoples backyards. Also the salt system program sucks you into a contract with them until its payed off. The company also has illegal immigrants working For them. The people commenting on how great the company is work for the company. If you want a pool company you should consider a mom and pop ran company and not a corporate company that hires cheap labor and hides under brand new trucks.

Great Company with excellent service. They offer free salt systems to their Customers on Service,never heard of a Company do that before. What a great money saver for us!

Wonderful service. The salt system that they put in makes my pool crystal clear and Joe is agreat pool tec.

Prevented me from merging left onto I-5 by flying up the far right lane. Careless drivers especially the vehicle marked #13 on I-5 around 11:05am 10 Nov 2016.Careless driving like this will negatively affect your business success.

Very good service!

Great people and wonderful service!!

Poolman is reliable and great