Ray was so helpful! And knowledgeable about mattresses and really helped us figure out what we wanted!!! They design your mattress exactly how you want and I am so glad and we picked this mattress!!! My husband has hip issues and he has been loving his side of the bed as its a bit more firm and my side is softer!! The mattress is truly amazing and we so happy with our purchase.
Had a really great experience at this store with my sales person Ray Elmashaly. He was very knowledgeable on every sort of mattress and also gave me a good military discount. I highly recommend this mattress store.
Best place to shop for a mattress. Ray was the best! As a young adult girl, I was just going in to look for a comfortable mattress, my price range, and good warranty with shipping. Ray had shown me his one twin mattress and told me the shipping. After I said I would think about it, he had told me before I left if I knew what coils do the other mattresses I was thinking about buying. He explains to me about coils and other mattresses using foam around coils and thin coils and etc. After taking in all that GOOD ADVICE when shopping for a mattress, he presents me with a price match with another mattress I was considering to buy with free shipping and a 10 year warranty. Ray had amazing hospitality and met my requirements for a first time buyer mattress. Definitely would recommend this place!
After debating getting a new mattress for so weeks we decided to go to a few places along furniture row to check them out. We are so fortunate to have been able to meet Ray at Comfort Pedic halfway through our search. Immediately Ray was very welcoming and didn’t try to just sell us a mattress, he explained he was going to review the 6 components of an ideal mattress and let us try out a few examples to see what is best for us and what questions we should ask other mattress salesmen. He was really thorough and gave great examples both verbally and physically. We didn’t feel pressured and were able to take our time finding the perfect support we both liked and king size set! Ray even sweetened the deal more by including excellent bonus items and delivery. We got an amazing deal and mattress lesson along with great customer service!
Ray was very helpful. Wonderful store. Great service. Great quality. Looking forward to trying our new bed!
I bought a queen size mattress from ComfortPedic 2 years ago and it is the best mattress Ive ever had! It is truly the most comfortable, breathable, and supportive mattress. The quality is no where near comparable to any mattress brand such as sealy, beauty rest, serta, etc that are overpriced and mass produced with low end materials. I loved the mattress I purchased from Comfortpedic so much Ive just purchased another in a king size for my other bedroom (I love how they are made on an order by order basis for custom needs). Before purchasing the first mattress from them, I had visited multiple mattress stores, tested out several mattress types, and had done extensive research online. I found that Comfortpedic uses the highest quality materials and the most advanced research and design for back and lumbar support. To me, quality and support is very important when purchasing a mattress as, investing in the quality of your sleep plays a large part on your day to day life.
We bought a mattress from here and its the most comfortable mattress weve ever slept on. I would recommend Comfort Pedic Mattress to everyone. Not to mention it has a 30-year guarantee. Great product and wonderful service.
I give this place five stars because Ray not only helped us pick a great mattress but he educated us on how to pick the best one. It was great service and I will be recommending anyone looking for a new mattress. Thank you again!
Me and my wife went in a couple weeks ago and Ray was extremely professional and we very helpful. He took the time to educate us in what is considered a good mattress and what is a bad mattress. We really appreciate the fact that he didnt force us to buy there but wanted us know the facts when shopping for mattresses at other stores. Ray....my wife, my 2 year old daughter, and myself appreciate you. Go see Ray if youre looking for a good mattress.
If you need a bed this is the only place you should go! The best customer service hands down! The only person I work with is Ray. I have bought 2 beds from them and referred all of my family and friends. If I could I would give 10 out of 5 stars!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We bought a mattress for one of our kids and when we got to the store Ray was very helpful. He explained exactly what we would be spending our money on. We realized how much money we have been wasting on other mattresses that hurt our backs. We highly recommend this store if your in need of a new mattress.
Had the most amazing sleep last night thanks to Ray and all the knowledge he taught to myself and my fiance. Delivery was right on time, and set up was quick. Thank you for our new bed!!!!
Ray and Mina are the subject matter experts on mattresses. I have bought 5 mattresses from them because their mattresses are the best and I trust them. Ray took the time to explain why Comfort Pedic mattresses are better than the name brands, after seeing and touching the materials used to build a Comfort Pedic mattress my wife and I decided to buy a Queen. We fell in love with our Queen and never slept better. Are only regret was we wished we had bought a King, so after six years we upgraded to a King Clarity. Mina gave me a great price and did a great job boxing it up and shipping it all the way to the East Coast. I have also bought 3 twin beds from Comfort Pedic for my kids and they love their beds. Bottom line you wont find a better mattress made in the USA than a Comfort Pedic. If you want the best mattresses made in America and if you to sleep well and wake up feeling great, then buy a Comfort Pedic mattress, you will not be disappointed!
Ray was very helpful. Very pleasant experience! Mattress delivery was a breeze too!
Wonderful store, great prices, great service and great quality. The salesman was very knowledgeable, helpful and courteous. He gave us a great deal. Its been 3 years and our mattresses are still like new. We purchased 2 electric beds also and they work fine.
Went to more than 10 stores before finding these place got here and it was the best decision ray was a helpful person made my purchase easier and got me a good price and i love my new matress recommend this place
If you do not know anything about mattresses this is the place to come get educated about quality and how to select a mattress. Ray was whom we dealt with and a real down to earth guy who gives you the truth and information about what mattresses are made of and whats best for your back. After a good 10 minute education on mattresses Ray showed us 3 models to try out and then started from low to high end quality. He was not pushy at all, any question or concerns we had he answered them with a friendly attitude. Mattresses are fully customizable as well. Ray explains if you like the topper on a certain bed but need to stay in budget he can do that for you and put it on another model. We came at a right time and took advantage of the no tax, no interest for 5 yrs, and free delivery! Ray is the man! If youre in the market to find the perfect mattress come see Ray.
Id go back here in a minute the the gentleman who helped me Ray was an expert guided me through my transaction treated me most fairly 100% recommend getting your mattress from Comfort Pedic mattresses
Ray was so helpful and knowledgeable. He took me through the different options in coil springs. Really learned something today. The whole process was simple and informative. He gave me a great deal all the way through, even free delivery. I strongly suggest giving comfort pedic mattress in San Marcos a visit, and letting them help you. Thank you Ray!
I have purchase three comfort mattresses. Two of the mattresses are great but the last one we purchased is a phony and they won’t replace it.It is not manufactured the same way and is not what we order.We order the elite line King mattress and we are sleeping on valleys and lumps. It is called the Tiffany mattress your top of line. What was delivered was not what we ordered.I called immediately and told Mina what had occurred. He stated that it was the same and the mattress would soften.It has lumps and bumps in it and certainly was not what we ordered.I was going through chemo at the time and could not engage full not return mattress since I was deathly ill.I had a lengthy discussion with Mina but no solution.We bought a Tiffany mattress and another bootlegMattress was delivered. This was an expensive purchase and during my Chemo no less.We are considering a lawsuit.
Ray is one of kind and very informative. What I truly appreciated is Ray wasnt pushing and in the end my Son got the bed he wanted. Top Notch Customer service. I would highly recommend Comforpedic Mattress in San Marcos.
Had a great experience here with Ray. Hes very passionate and wants to educate you so that you can make the right decision for you even if its not with him. I made 1 stop afterwards down the road and the pushy salesmanship and lack or talk about quality made me confident that Ray was the right guy. Delivery came on time and was also friendly and quick. Love the mattress and bed would highly recommend!
Ray was really nice helping me choose my whole bed 😀 they have some great prizes
Why are mattresses so complicated? And so expensive? We think we got an honest explanation, a good deal, and good service. They did botch up the install, but came back a few days later to make it right. Weve had the mattress and be now for three years and its held up great. Bought a king, mid-range-- but very comfortable, holding up great.
My grandson is 9 and we wanted a bed that would be good for him for several years. Ray was so informative and explained why a firmer bed is good for growing kids. Also if he does decide he wants a pillow top on it within three years, they will put it on at no charge. Im so happy to have found this store.
Ray did his best to help me find everything I wanted!!
Three open signs. All three of them were on. And the place was closed. Got off the freeway for no reason. Wasting peoples time is not a good way to treat customers.Edit: unless you are blind, you can absolutely see this location from the 78 heading west. So the reaction to this criticism is the owner accusing people of lying. Noted!Ive added a screen shot, from Google maps street view, situated on the the freeway, where you can see this storefront. Unless youre going to claim that the Comfort Pedic Mattress Gallery and Mattress Factory are entirely different entities. But factory shows up on maps in a different spot. So if your address isnt correct, and you are not this building, literally next to the freeway, then change your location, and Ill happily remove this review.
Ray, at this address, was absolutely wonderful. My daughters mattress, which, we purchased from here started having problems within the first month, was replaced with a mattress/box springs costing over $100 more and we didnt even pay the difference. Ray is very honest, friendly and will even take payments if youre short on cash. Thanks Ray!
Ray was so helpfully in showing us what a quality mattress is. I am so happy with my purchase and would recommend seeing Ray when you are ready to sleep like a baby. Thank you Ray!
I’m very happy with my new mattress thank you Ray
Ray Wich was the person who was selling us the matress was super informative he taught us a lot of knowledge of beds and mattresses and helped us find the best matress
I have had my latex mattress for a couple months now and I can say without a doubt it is the best purchase I have ever made. Thank you Ray for your help and teaching me all about the differences of mattresses!
I am very happy with my mattress and bedroom set which I ordered with the help of Ray Elmashaly. He was very helpful and knowledgeable about the products I had to pick out. He was very nice and patient because I wasnt sure on what choices to make. He guided me to the right decision. I am very happy about that. Thank you Ray, very much! Mila
If you are looking to invest in a good nights sleep on a high quality mattress then you should stop in. You will be greeted with a smile and an abundance of information. Ray helped us by first schooling us on mattress components (literally, it was akin to a lecture from a professor), and then recommending matresses based on our needs. And if you and your other half dont have the same needs for the mattress feel? Or if you have an uncommon bed frame size? Awesome, you each can pick out what feels right. And that bed frame will be pable to bask in its full glory. Did I mention that they CUSTOM MAKE THE MATTRESSES? *swoon*If you arent in a position to invest in your dream mattress just yet, they also have more standard options without compromising the quality of the individual components. Or you can finance the one that feels like its meant to be. Lastly, since they make your mattress to order, they can change it for you as well. If you get an injury and need a different feel, or just realize you prefer more or less of something, they will modify it to suit your needs.
I went in about a week ago and talked to the manager. I dont remember his name (it may be Ray. Anyway, I asked him if I could buy just a box spring for my sons twin xl. He said I could come in any time and hed give one to me for around a hundred bucks. I just called today and asked him He was extremely rude about it and couldve at least said no a little nicer. After about a couple minutes of raising his voice at me he hung up. I will never go there again and I would not recommend that you do either.
We bought our mattress here 15 years ago and we still love it!
Ray was very educational and gave us a very generous deal. I look forward to sleeping on my new mattress, and trust that my mattress will last me my whole life and the lives that come after me.
Such AMAZING service and great quality mattress! Ray is the best!!!