I really just have to give it to Peter. I went in to see your Navigators. At the time (early July 2021) I wasnt quite ready but was starting to look. Much to my surprise, there was an issue with inventory due to the pandemic. Peter was there at the time and explained the situation. He was very helpful. He took my number down and said we would keep me posted. Much to my surprise, I received a very professional happy birthday text message later that month. A few weeks later he texted me to let me know you had a couple of Navigators. I stopped by to look and neither one was quite right. However, that is when he introduced me to the Aviator. He told me about the car and showed me a couple on the lot. By then he was well versed in what I was looking for. Neither car on the lot was quite right but he knew that there was one in production that would be perfect for me. He showed it to me on the computer and I was impressed. He explained the deposit procedure to me so I felt very comfortable putting down a deposit so that I would be first in line once the car arrived. He texted me a couple of weeks ago to let me know the car had arrived. I went to look at it and was amazed at what a beautiful, and most perfect car he had found for me. There is no question that it was thanks to him that I got this car. He was always super professional and knowledgeable. And, by having selected the car he did, I know that he is not your regular car salesman, just looking to convince me to buy something. He actually listened to what I was looking for and went out of his way to find it. Thank you Peter! You are great!

I made a service appointment online and when I arrived I was helped immediately. I was coming in for my 10K check up. I was told that my 12K warranty was about to be up and I appreciate that! I told them of an issue I saw in the car and they were able to take care of it that day under warranty! Waiting in the lobby (with my mask) was pleasant and the waterfall made it so relaxing. I was able to bring my work laptop and get some things done.I would recommend this location.

I brought my car in late afternoon Tuesday with a failed brake booster which is the first issue I have had in 110,000 miles. They needed to get the part from Sacramento, which sounded like a big deal to me, but the part came in Wednesday late and a technician worked late and had it ready to pick up first thing Thursday morning. I am grateful for this level of service!! Thanks Abel.

Great dealer ! They make you feel good about your purchase and try to help you out as much as possible.

As usual my experience was excellent. My car was serviced timely, a car was provided at no cost while the work was being done. When completed the car was returned after have been cleaned.

The experience was great! Facility was clean and upscale, service representative knowledgeable and courteous, and they provided a free loaner while my vehicle was in the shop.... and they not only serviced my vehicle properly, they washed it!!

My experience was very good. Lincoln South Coast came to my home and picked up my car for service and an oil change and left me with a loaner. They found a problem with my car under warranty which took a few days to order the part and install it. We were able to keep the loaner until the issue was fixed and the vehicle returned to us. Good service.

The people at South Coast are the best! Gave was our salesman! Very polite and knowledgeable...And Peter, the GM was fantastic! Carmen in finance rounded out the experience with super professionalism and kindness!Love this dealership and love our new Aviator!!

Mark is such a kind, quiet, mild mannered salesman. If you want a Lincoln, he’s your guy. The manager Paul is also a good guy. Both are a pleasure to work with.

Excellent service! Personal attention and follow thru on all issues. Lincoln south Coast is excellent!

Very professional. Replaced battery. Checked battery cables abs they were fine. Could have said they were bad and replaced them to make more money but they didnt. Like there honesty

It’s been 2 years since I purchased my Lincoln and I have always had great experiences at this dealership. From my initial test-drives and purchase with Bruce, to my regular maintenance with Abel, all of the staff at this dealership are always extremely friendly and accommodating. I would highly recommend them for anyone looking to purchase, or have maintenance or other service done, at a dealership.

If I could I would have given a negative star - We leased a Lincoln MKC and unfortunately, we went over the mileage. Due to Covid, we did not have the means to pay off all the remainder. We called several times to see if we can work with them, they did not budge a cent. We were repeat customers, but they can rest a sure that our family will never go back - We will remember!!

Rae made the experience very easy and without pressure. The car is beautiful and we could not be happier. Thanks Lincoln South Coast!

Lincoln South Coast is an excellent dealership and sets the bar for customer service and satisfaction. Every one of their staff has a congenial and professional attitude.of the three Lincoln dealerships I was in contact with this one was by far my favorite.Im am especially impressed to have worked with sales rep Rae Galuska. She was highly communicative with me over a two month process while I test drove every luxury SUV on the market. I continually found myself comparing each car to the Lincoln Corsair and Rae spared no expense to go above and beyond and and answer my questions. She was neither pushy nor lax in her contact style which I very much appreciated.

Turned my Lincoln Navigator back as lease ended. Beautiful dealership but will never purchase another Lincoln again as no other dealership would take it back thats close to me.had to waste a entire Saturday taking it to Santa Ana..also was charged over 400 disposition fee because did not get another Lincoln. Was never contacted from 2017-2020 since I had leased my navigator also had 31,500 mileage credit and turned it back.with little over 20,000 .The gentlemen who took my lease was very nice but did bother asking me about options.Well I love my new Volvo XC90I guess Lincoln does not want to sell cars .

Paul went above and beyond I asked a question online and with in minutes he always looking for what I wanted at nearby locations. Very happy I was able to do everything online. Bruce greeted me when I visited the dealership and service was excellent. Best prices and best trade in offers as well. If you don’t live in SCal and dont mind a short drive for what you want this is the dealership for you.

Lincoln South Coast, and especially salesman Mark Dorset, once again provided an amazing experience for our 2nd lease. Our needs were exceeded in every way, from helping selecting and finding our car remotely and going to pick it up from another dealer (Mark), to seamless lease return (thanks Paul), to expedient contract processing and explanation (thanks Sarah), to patient walk through of all of our new car’s features and technology, Lincoln South Coast is top-notch service in a beautiful new dealership! Thanks for another great car experience and see you again in 3 years!!!

My husband and I searched many dealers before finding the right car. My new Lincoln Aviator is beautiful and I am so happy with it!! However the experience we had at this dealership was just as great as the car itself! Bruce our salesman was knowledgeable, kind, patient all the things you would want in a salesman. Everyone at the dealership was wonderful from the manager to sales to financing. Although it is not the closest dealership to my house we will take my car for all services and issues because they are wonderful to work with!!!

They came quite a distance and were on time and pleasant!

Our experience was exceptional! I contacted Bruce Bender and explained that we had a bad experience at our local dealer but I noticed they had a Lincoln Navigator with all the features we wanted. Since we were making a trip to Newport Beach we scheduled a time for a test drive. Unfortunately, I realized the vehicle we wanted didnt have the trim package we were expecting so we had to return home empty handed. However, Bruce searched other dealers and found the vehicle we wanted and sent us a copy of the window sticker. We gave him the green light and they took care of everything including delivering our new navigator to our house in Palm Springs! Carmen did an amazing job detailing the financing options showing various extras such as extended warranty, etc and the effects on our payments.

Great service and results. My 2015 Lincoln MKZ works great now, and the free loaner car was very useful.

They tried to help with my warranty concerns but there were a few inconsistencies in the explanations of why somethings arent covered. Overall, Jill was more than accommodating and courteous which stood out the most. The inspection was completed very quickly in comparison, which was nice as well.

Very knowledgeable and courteous staff. We’ve purchased our last two Lincolns from South Coast and they always seem to have the best inventory in SoCal. They are respectful of your time and try to make the process quick and easy.

Friendly service both on the phone and in person. Competent mechanics that listen to the customer, can figure out what the problem is, and give you back a nice, clean car that runs well. Good follow up afterwards also. I’ve had three episodes with my Navigator and South Coast handled them all well.

From Carlton the salesman, to Abel the service advisor to the courtesy drivers, AMAZING!!!

I bought a used vehicle from Lincoln South Coast on Friday. Bruce was the primary salesman that helped me through the whole process, and Eddie was the sales manager who I finalized the deal with. Long story short, both of these gentlemen EXCEEDED my expectations in buying a car. Bruce was super personable and friendly the whole time. He is NOT a typical pushy salesman that just wants to sell a car. In fact, he came in 30 minutes early just to accommodate my schedule. He was honest and genuine from the get go, and never pressured or rushed me into buying anything.Once it came down to the numbers and negotiations, Eddie the sales manager worked with me on the price of the vehicle, which was already a great deal coming in. But he met me at a price that I felt like I was getting a great deal. He was also honest, and didn’t play games. Very straight forward. They washed and fueled my vehicle, and that was that. On top of all that, they are going way out of their way in accommodating getting my other car to me, since I was by myself and couldn’t drive both cars home.Overall, I had a great experience there and would certainly recommend this dealership, and specifically dealing with those two gentlemen.Thanks guys for going above and beyond!!

Tremendous experience. Effortless with the car being delivered, paperwork in order,M professionally represented. Could not be happier with the experience or with the wonderful efforts by Mark . Marks service excellent is the best I have every experienced. Without exception. Additionally Mark took the time to fully explain the car and its terrific options / functions to my wife who has been driving Lexus cars for 10 years. The Lincoln is WAY better than our previous 6 Lexus cars. Great job Lincoln South Coast. We will be back!

Just bought a vehicle for the first time from South Coast Lincoln. Could not have asked for a better experience. Carlton and Gabe were great. Carmen in finance was very helpful. Thank you!

I had several required maintenance issues come up plus recall. Mike my Service Consultant took care of everything and explained all my options.I had an excellent experience also enjoyed my time in customer lounge with their great Coffee ☕......Thankyou Mike for great Customer support and most importantly your honesty.If you want good service try South Coast Lincoln Dealership.Need a car, this is were we bought ours. Come see them...... We are very satisfied customers.

This was my 1st visit to the service department, my service advisor Mike Walton did a great job welcoming me and informing me on my cars status. the experience was 1st class. thank you Mike!

Inquired through their website never heard back so I called to verify stock number was still in inventory. Carlton called me back after touching the car. He said he was off early but would stay if I wanted to come look at it. When I arrived he had the vehicle ready to view with plenty of light under service drive. We took a ride I asked some questions some of which were answered upon returning. I told them I had financing in place but if they wanted to beat it I would go with them. It was a CPO which had a very good warranty and an option for an even more comprehensive warranty upto 140,000 miles which was perfect for my situation. Considering the level of electronics on cars today one should seriously consider the extended warranty options! They beat my rate by 3% points with zero down and the financing paper work went smooth and fast no pressure for any additional products. Carlton had the vehicle ready to go and even offered to help me get it home. I was in the car business for many years and was very impressed with the process at South Coast Lincoln. I will return to upgrade in a couple of years. Their facility is beautiful, absolutely top notch and nicer than the Mercedes dealer I frequent for service of my bosses cars. I would not hesitate to recommend South Coast Lincoln

I recently purchased a vehicle from South Coast Lincoln. I worked with Gabe and was beyond satisfied. I do not live near the South Coast area but they had the car I wanted. Gabe made the whole process so easy. We did most of the necessary arrangements online and Gabe even set up and paid for Uber to bring me to their location. Due to past experiences with other car dealers I was concerned about being there all day to complete the transaction and shared my fears with Gabe. He assured me that would not be the case. True to his word, between signing paperwork and learning about all the bells and whistles of my new car, I was in and out within 90 minutes! I highly recommend using Gabe! He went above and beyond my expectations! Great job Gabe!

Lincoln South Coast is one of the nicest dealers I have every been to. The inside of the dealership is very upscale and the salesmen are low pressure and very helpful. If you are looking for a luxury car go to this dealer for a test drive today. Theres nothing wrong with American made luxury. Great price/ value too.

Beautiful facility. Quite welcoming. Estimate of service was clearly presented. When additional service was recommended, it was fully explained. With further research, it was determined that the more expensive service was not needed. I thought this showed integrity.

Great dealer...Jill is the best....highly recommend....u want great service...u go here

If you want great customer service come here to get a car. It doesn’t matter how small or big the problem is, they help fix it and are always so kind to do what they need to i order to make the customer happy.

I wish every dealership was like this. Its a gorgeous place, according to Doug DeMuro.

Excellent. Quality work done in a reasonable time.

Great service department. I bring all my Lincolns here.

Very welcoming and professional dealership. Joe was attentive and answered all questions. He even came in on his day off to deliver the car to us. Looking forward to enjoying our MKC for many years.

After calling and asking car related questions at several other dealerships, I just wasnt feeling it I found this Lincoln dealership on Google, I never knew they existed. Husband and I brought my Navigator here for service, Jill is amazing. She kindly greeted my husband and I, got right down to business, and got us going ASAP as we had hungry kids waiting.During the service she kept me up to date with the status of my vehicle, always honest w times frames which I appreciated.Im not used to this kind of treatment from any service department, and wanted to give credit where credit is due. I highly recommend this dealership and will return for all of my service needs.

Sad to say that my repeat experience is poor!!!UNHAPPY !!!Ill driveway with the car and it has new small but simple service problems !!! Problems that were not occurring before?and thenI pointed out to them THAT I WAS JUST IN TWO DAYS AGO... YET they charge me again for a diagnostic.$ 150 + repair...so buyer beware!!!Im not sure what it is but every time I leave this place the car instantly (that day or next day I notice ) has a new problem; and Im not sure why when I ask it to be serviced even some of the most basic things like steering fluid and or the battery function is not serviced and malfunctioning!!!Over charge to diagnose?Mike Walton at Lincoln South Coast Exceeded my expectations spoke in clear terms so I understood exactly what worked what was needed to be done respected and supported decision-making that led to the better outcome for me; top-notch service top marks in all categories a professionalism I cannot say enough to fully express why Mike Walton & Lincoln South Coast deserve Five Stars!!! No point in going anywhere else — get it done right!

These guys are Gold! I have had several Fords and Lincoln’s over the years and Lincoln South Coast has been the best service and nicest people I have ever dealt with. Thanks to Jill and her team.

Gave me a great deal on a 2019 Lincoln MKC. Paper work was ready. Lease return of previous vehicle was ably handled. Probably took less than 2 hours! This is my second vehicle from South Coast and I highly recommend them!

Great attention, Bob treated me in the best possible way. Carmen in finance was great, she explained every option and never pushed for sales.General Manager worked numbers over the phone and kept the agreement. This dealership is the best

Amazing service. Jill and team are always on point!

We couldnt ask for a better experience. There was not a Lincoln Dealer near where we live. I called my daughter about the Santa Ana South Coast Lincoln Dealer. She called the dealership and talked to Bob Cerami, the salesman. He was very polite and knowledgeable. She was impressed the way he handled the phone calls. My husband and I decided to drive to Santa Ana on Saturday. We were greeted by the Sales Manager. We told him we would like to talk to Bob. In no time there he was. He was a perfect salesman. There was no pushing a sale. He told us about the different models of Nautilus he had. He talked to us about what we needed tin a new car. He then left us alone while he figured the sales price and we could discuss among ourselves.. We had done research on the car and we knew what we had decided to pay. We went into the beautiful sales office and met with Bob. We did not haggle over the price. We felt it was very fair. We went to the office of the woman that handles all of the paper work. We were also very impressed with her. We signed the papers, gave her a check and that was that. Bob had the car readied for us to take home. He went over the many details and workings of the car.Bob followed up with a call at home to make sure everything was okay and tell us to be sure and call him if we needed anything. Overall, It was a pleasure to do business with South Coast Lincoln. I would highly recommend them. I love my Lincoln.

It was the easiest car buying experience of my 69 year life. So convenient and without any pressure. My salesman was courteous and helpful. I am very, very happy.

First rate service team. And the sales manager, whom I met once 18 months ago, remembered me. Whens the last time you dealt with an auto dealership like that?

While Lincoln South Coast may be a newer Lincoln-only dealer in the area, they have assembled a seasoned, world-class team of individuals who know what it takes to deliver luxury car buying experience. From the moment we set foot in their sales center, we felt welcomed. Bob Cerami and Matthew Klein worked quickly to get us the car we wanted at the price we wanted to pay. The paperwork and processing was quick and efficient. I highly recommend you seek this team out when considering a new car.

We just got our second vehicle from Lincoln South Coast and would highly recommend them to anyone. We worked with Mark and he was very professional and took the time to make sure we found what we were there for. Will be back here in a few years for our next vehicle.

Tr he snacks while you wait are on point!

Took the car for brake noise. I knew it was something simple but they wanted to do a whole brake job ( machine the rotors ) and 2 other minor things that didnt need to replace just clean. I had a second opinion with an expert in brakes. After the inspection. He said I cant believe the dealer didnt know for those types of vehicles to make brake noise. All it was condensation. Brakes were fine. So always get a second opinion. And I guess still true. Dealers always charhe more

Great dealership, didnt buy my car there but I use them for maintenance and repairs. Great service and provides loaner cars when your car is in the shop. Never been disappointed in their work. Would recommend, five stars.

One of the only TRUE Lincoln ONLY luxury dealerships in Southern California! Most Lincoln dealerships are combined with Ford in Southern California, South Coast in Santa Ana is an exclusive Lincoln brand dealer! It makes a HUGE difference! I recently needed some service for my 2016 Navigator and with the help of Lincolns new concierge service (through the manufacturer app), they had a fast response from Jill Parresol the Service Manager at South Coast. She was extremely professional and knowledgeable regarding my issue. She worked quickly with the Lincoln concierge assigned to my case & fixed my Navigator in a blink of an eye. WOW! Amazing service and kudos to Lincoln for giving Lexus and other luxury brands known for outstanding service a run for there money! Jill and South Coast was an amazing Lincoln experience! The dealership and service area is top of the line and feels like what a luxury brand dealership should represent. If your thinking about buying a Lincoln or having your current Lincoln serviced, South Coast Lincoln is a step above the rest!

I gotta tell you the experience was fantastic.. Bruce was our sales professional and he was tremendous,, if it wasnt for his professionalism I am sure we wouldnt of purchased,, he was courteous and most helpful in everyway. we met the GM Jim and he was the same way,,Go see Bruce and Jim you will be glad you did!!!!

Their new building is gorgeous! Made an appointment for Black Friday, and the place was a ghost town. Had to wait 20 minutes because there was only one service agent on staff that day, but he had eveything ready; once he helped the walk-in appointment, I was in and out within 7-10 minutes. Great experience from when I called to make my appointment until I picked up my car on Saturday.

Purchased 2017 MKC dealer certified, love it and still learning the futures. Thank you Bob and Carmen for helping!

The experience was great as it always is. the problem was fixed it was done on time and prices were reasonable great place thank you.And Mike is great to work with!

Excellent service, from the start salesman Carlton had the suv I was interested on ready to see, up front when I got there. The whole process of negotiating the price was unstressful thanks to sales manager Eddie. Straight forward and honest not pushy. Both Carlton and Eddie make you feel comfortable and never felt pressure to make a deal.All I can say is that if youre looking to buy a new car you should stop by, their service is excellent. Next time Im in the market for a new car theyll be my first option!

Bob was very helpful, kind and very experienced. Bob did not waste our time and did a good job, I love my Lincoln and I think I will always stay with Lincoln car.

Great service, friendly staff.

Nice cars, great service, fun staff

Lincoln South Coast is great to deal with, and will do everything they can to accommodate you and help make you the best deal!!!

Just picked up my new 2019 Lincoln Nautilus,Very pleased with Mark and every one I had contact with, very professional, friendly and knowledgeable. Highly recommend South Coast lincoln!

My service advisor Mike was great and helpful. Jill the service manager was very friendly. I will definitely be coming back.

The follow-up is terrible at this dealership. If you do not buy on your first visit they want nothing to do with you. I simply wanted a Navigator that they did not have on their lot during my visit, therefore they wanted nothing to do with me. Bob Cerami was the sales person that helped me initially and told me he would follow-up the next day. Three days later I get a call from a different sales person asking me why I didnt purchase a car from them. I proceed to explain to him that I am looking for a navigator that was not available on their lot and the next thing I hear is click. I waited a few minutes for a callback but never heard from them again.

Mr Bruce is the best of the best, made my Black Label Navigator experiences outstanding.

Low pressure, honest and transparent with the numbers. This was the best purchase experience we have had for a new car.

This is an Lincoln only dealership. First in S. California. Service beyond expectations. The difference between getting your Lincoln serviced here vs. Tuttle-Click in Irvine is night and day. Highly recommend them.

Got the exact car I wanted, Bob was very helpful and gave me a great deal.

Great service, and they did an awesome job on my complimentary car wash! Abel in service was great.

Highly recommended, .Bob Cerami is great .

I have never had a dealer go so far out of their way to please a client.

We had a wonderful experience from start to finish during the purchase of our new MKX. Thank you for making it stress free and easy.

The Service Department is the Best I have encountered in along time, they really go out of their way.

Bruce was no pressure and very patient .

Had the largest inventory in SoCal for the MKC I was looking for. The sales team was a pleasure to work with - I didnt feel the usual car salesman blitz. We made the deal quickly and without drama and the result is a fantastic

Friendly, knowledgeable service staff with excellent customer service skills. I was having trouble with other dealers but this dealer was able to take the time to get to the bottom of the problem and inform us of our repair options without being pressured.

They sold us a lemon. So in the process they still owed me 800 bucks that they arent willing to pay me back. but was able to return their car.

Super nice, not pushy.... They have the best old man cars

Positive. The service writer and everyone were very helpful in solving our problem.

Great service when I got my oil changed.

Great employees, very knowledgeable and helpful. I highly recommend them to anyone!

Jill in the service department is amazing, very happy with the care I received here!

Went in for an airbag recall.I made an appointment @9:00, I got there a couple minutes early and they help me right away.I was blown away by the service from everyone plus they wash and vacuum my car at no extra charge !!!

Excellent customer service in the service department! Team went above and beyond to help make what wouldve been a fairly expensive situation not so.

Beautiful and very friendly, Lincoln great service, you couldnt go wrong with South Coast Lincoln

Service is great here, planning to come back for anything Ill need.

Great Dealer---Mark is Amazing

Great service and excellent staff.

Just leased a new MKZ Hybrid from Lincoln South Coast and it couldnt have been an easier, more pleasant experience. My sales exec, Carlton Allen and Finance Manager, Carmen Reynolds were professional and made the transaction a breeze!

Wonderful people.... beautiful facility

When I looked up Lincoln South Coast, I did not know what to expect. They are a brand new division of Lincoln here in California. Minutes after putting in a credit application, I received a call from Bob Cerami. Bob is simply the best. With his help, I had found the car I wanted right then and there. He set me up with a trade-in deal on my previous vehicle and had my credit approved all over the phone that evening. The next morning, I walked into the dealership with my new car cleaned up and ready to go. I handed over my keys and worked with their very nice finance department. They didnt try to upsell me and were very thorough with explaining the deal terms to me. The car itself had more options than I even wanted, these guys went the extra mile. They got me into the car of my dreams and I still cant believe its mine. They are top notch over there at South Coast. Very honest. I knew I was getting the best deal possible and they told me everything up front. They were very forthcoming and thorough when it came to answering all of my questions (and I had a lot, as a first time leasee) about my car. I drove off in a 2016 Lincoln MKZ Hybrid and havent looked back since. Easily the best car for the money in its class. If you are looking for a new Lincoln, be sure to call Bob. Hell get you taken care of and treat you the way you want to be treated.

Always great attitude and service!

Great service and great personnel.

Great service ‘

Great service and friendly folks working here!

Great service very nice staff