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Carriage Motors
3180 Santa Rosa Ave, Santa Rosa, CA 95407, United States
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Carriage Motors

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Za
Review №1

After shopping around at some other dealerships for a used car, we stumbled across Carriage Motors. What a gem! Their selection was small, but understandable given current events, and all their prices seemed reasonable. We appreciated that they didnt seem to be trying to sell us anything. We walked around the lot looking at cars, and were approached and asked if there was anything we wanted to look at. No frills, no bells and whistles, no high pressure sales tactics here. Just left us alone to look at cars and was nearby to answer any questions.5/5, definitely planning on getting my next car here.

Sa
Review №2

We recently purchased a used 2001 Silverado from this dealership. Whitney and Heather were extremely helpful and kind. We actually drove 1-1/2 hours to purchase this truck. Every step from beginning to end was easy and we had no issues. We would definitely buy another vehicle from this great family-oriented dealership.

Th
Review №3

I would highly recommends doing business with Carriage Motors! Whitney was very honest, transparent, and helpful when it came to finding the right vehicle for me. He was also knowledgeable about truck models, engines, and differences depending on year. They were even able to accept a small deposit in order to hold the truck I wanted while I waited to be approved for a loan. I’m extremely happy with my purchase from Carriage Motors, and if you’re looking for an honest sales team and fair prices, Carriage Motors is your place.

Sa
Review №4

IF YOU ARE PLANNING ON BUYING A CAR GO TO THIS DEALERSHIP. I have been looking for a car for three months now. I purchased an Audi from a different dealership and the entire motor blew up on me in two days, and I went from one crooked dealership to another and completely started to give up hope that anyone in the car industry was actually decent. I finally gave this place a try after seeing a Toyota Corolla they had for sale on Carmax and I am SO HAPPY that I decided to come here to look at it. Whitney is super up front, honest, and kind. Their mechanic Juan is as friendly and pleasant as can be. They are flexible, family owned, and genuinely want to help you out and provide really great service. They actually stand behind their vehicles and offer a 30 day warranty on the car so if anything goes wrong after you purchase it, you don’t have to worry about being thrown to the wolves. I’ve never even heard of someone providing that before, and it takes so much fear out of purchasing a car. Plus, they are MILITARY FRIENDLY. I couldn’t recommend them more. Don’t look any further if you’re trying to avoid sketchy dealers- this is your place. Plus they have the sweetest dog in all of the universe that you get to play with while filling out paperwork- huge plus. I’d give these guys ten stars if I could! Thank you Whitney!!

bi
Review №5

They are a very friendly family owned company. There prices are good and the cars are clean and well maintained . I would buy from them again.

Pa
Review №6

Fantastic purchase experience. Easy and stress free. Vehicle was well maintained and in great condition. Veterans stop by! Unlike the major manufacturers Carriage Motors gives a very decent veterans discount, not just for active duty!

Am
Review №7

Very friendly and straight forward people. Recommend highly.

kr
Review №8

Amazing customer service ! Its a small family owned business and the pride they take in their service and cars really shows . We bought our son his first car from them and if we need another car we will go to Carriage for sure ! We went to practically every used car lot in SR before ending up here and I wish we would have just started our search here ...the quality of cars surpassed every other lot we went to (including some bigger lots like Ford and Jeep!) And then the amazing service on top of it made the whole experience easy. I dislike the whole process of buying a car but they made it a great one . We didnt finance the car so I can speak to how that process goes but based on everything else we experienced I feel safe saying that would be an easy process also. We bought the car but then left of vacation so the car stayed at their lot for a week and they washed and detailed it and had it ready. The car needed gas and they offered to go fill it up for us but we were in a little bit of a hurry so they just gave us the cash for gas which was really nice of them ..side note we bought a used car a year ago from another lot (skyline ) & aside from that whole thing being an ordeal they let us drive the car off the lot on fumes ...they along with many other lots should take note on how Carriage takes care of their customers ! We are lifelong ones now .

Do
Review №9

Good prices friendly staff not aggressive

Jo
Review №10

I was worried after we had just bought the car because immediately we noticed some issues. Battery was #1 but they had offered to replace that so we took them up on that and they gave us a new battery at their expense. But the real trouble was after we left that time the check engine light came on. So I took it to my local mechanic who found other issues and thats when I was worried we may have bought a lemon after saving so much money and buying a car in cash. But when I brought it back they said no problem they took it to their mechanic over the weekend and by Monday morning everything was fixed and we are on the road again! Though I would have loved to bypass all the stress and frustration of a car with issues, Im glad they practice good business ethics and had the car repaired. I will recommend them.

Da
Review №11

Such nice people, they Truly care aboutThere customers ❤❤👍If I could give them 10 stars 🌟 I would

La
Review №12

Something i cant get over is the genuine family atmosphere u get while dealing with the staff down at Carriage Motors. This will be my second car bought from them and with the way they handle business if i need another one then I know where ill be headed.

To
Review №13

Always Helpfull on Our needs and Willing to help any way possible.

Jo
Review №14

Bought a Chevy S10 there. The salesman Whitney was great.

Ki
Review №15

I love how Heather and Whitney went over all the paper work with my boyfriend and I. They both made sure my boyfriend and I understood what we were doing. I also love how they did not push a use to get a brand new vehicle, like how they did at Jimbone. Thank you Heather and Whitney for making use feel at home and caring for what we wanted/needed in a vehicle.

Be
Review №16

They sell great quality cars making sure they are maintained before they sold. They made the purchasing process smooth and painless. I would highly recommend purchasing a vehicle from Carriage motors if you’re in need of a great quality cars.

Da
Review №17

Colossal city for auto shopping; takes trade-ins on used cars and trucks. One of very few dealers in the lower-priced market.

Jo
Review №18

Great Staff & Inventory !!!

Ku
Review №19

So nice, I called for mechanical help, not realizing they didnt do repairs, and they gave me happy and generous phone support to troubleshoot my issue anyway! So nice

Na
Review №20

Very nice! Professional. Felt very comfortable talking to him.

Hu
Review №21

This is a great place to buy a truck from easy to deal with and very friendly will do business with them again for sure.

Fr
Review №22

Great buying experience for used car. No haggling and the broken AC fan was fixed free of charge before delivery. Recommended.

Ma
Review №23

I just picked up my new Kia Soul today. They were extremely curtious and made the buying process as simple and pain free as possible. I would highly recommend them to anyone looking to pick up a new car. Thank you guys again for all your help. I love the car.

Je
Review №24

Ok place cars alittle high

Ma
Review №25

Nice people and good cars at good prices. A pleasant buying experience.

Pa
Review №26

Great service, they explain everything, have all the information on that car, good prices, registered it for me all in all great service - Cierra

Ra
Review №27

Weird salesman talks alot not willing to work with you pay close close attention weird test drive with the so called mechanic

Ji
Review №28

Very friendly staff and clean vehicles

ri
Review №29

Sold me a truck with transmission problems, lied to me on the warranty! Will never go back and strongly recommend that no one goes there. Their friendly so the can take your money.

Ky
Review №30

Very friendly staff, treated me as family and made sure I knew everything that was happening while getting my vehicle.

ed
Review №31

Great inventory

Ro
Review №32

Carriage motors helped me find the best truck for my husband this Fathers Day. I surprised my husband today and the owner there fixed the van earlier for my husband to see. Heather helped me a lot in going to Community First Credit Union where they gave me a low interest and low payment for the truck. Driving the truck has been exemplary! It feels very comfortable and only had one owner. We are the second. I recommend this dealership 100%!

Gi
Review №33

Good place where you can arrive without a car and go out with a beautiful one ... the owners without very friendly and help you in everything you need ...

Information
13 Photos
33 Comments
4.6 Rating
  • Address:3180 Santa Rosa Ave, Santa Rosa, CA 95407, United States
  • Site:http://carriagemotors.net/
  • Phone:+1 707-523-2424
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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