This Target Optical went above and beyond. Dr. Lee was amazing, made me feel super comfortable with everything, and provided me with info about the whole process as we went along. And then working in the actual glasses shop was Jackie. Jackie was absolutely amazing. She has over 15 years of experience in the industry and was very knowledgeable about everything. She provided me with her insight and opinions on everything, which I needed, and she assisted me in making the best decision possible on my purchases. She also spent time to try several different scenarios with my insurance to ensure that I was getting the best price possible. She went above and beyond her job responsibilities and I can’t overstate that enough! Very professional location, this is the place to go!
Fast friendly service. WEBSITE PROVIDED WRONG INFO ON INSURANCE COVERAGE. HAD TO SPEND FOOD BUDGET ON THE EXAM.
I had a terrible experience at Petaluma Target Optical. After an hour trying to get my daughter’s glasses and three requests that the attendant cover her nose, I went to Santa Rosa Target Optical. Jackie at the second site completed the fitting, order and payment in 20 minutes!!! 5 stars to Jackie!
Dr. Lee is one of the best opticians you will ever see. Hes very thorough and very knowledgeable. Jackie Ferris, Optical Team Lead is extremely knowledgeable, helpful and is overall excellent in customer service.
Everyone is helpful in finding the best frames for me and my lenses I need. Also getting the most out of my vision benefits. I have had Jackie help with making sure the glasses fit correctly and she is always so nice. Target has become my go to for my vision needs
Great service at the front desk and from Doctor Lee. The best eye exam and ordering process I have ever experienced.
I have gone to Target Optical at Cottingtown for the past three years.The service is friendly enough, however they have managed to make an error every time I have ordered glasses. Whether it be not calling me when the order was there in store for pickup, or disposing of my lenses without asking me if I wanted them, to not placing my order at all for weeks after I paid for sunglasses.I have serious doubts if I will go there again because I have given them more than one chance to redeem themselves.
Dr. Lee and the staff are very attentive and kind. However, I am about to take my progressives back for the third time to be adjusted and hope this time they work! I have worn progressives happily for a decade. My previous optometrist retired, so I thought Id give Target Optical a try.
Dr. Lee is very thorough and was able to give me the best prescription for my eyes; also, the selection of glasses available is great. Jackie is always so helpful in finding me the right pair and always gives my glasses the best adjustment.
Dr. Lee and his staff are the best in the business. He is the first optometrist to take the time to explain my eyes and my personal eyesight situation to me, like no other Doc has ever done. His staff takes the time to personally assist you in your frame selection and any other options or questions you might have. Who would have thought such a great optometrist could be found a your local Target Optical Center. If you need an exam or just want a new pair of glasses - Check this place out.
Dr. Lee goes above and beyond to educate and tell you what is going on. He very much loves his job and it shows. Other staff were helpful and friendly as well in store as well as when I called back for extra information.
I lost me glasses while out of state and called Target Optical where I had purchased my original glasses. I was helped by Christina M., and, boy was I helped! She said that she needed to see if the frames were still available. Long story short, they were no longer being sold by Ray Ban. However, she searched throughout the Target network for the frames and lo and behold, she found the frames I needed. An excellent customer service experience thanks to Christinas willingness to go the extra mile to help me. Byron C
My husband had a excellent eye exam by Dr. Lee who suspected something wasnt quite right, was conscientious enough to recommend a referral. We followed up and found Dr. Lee was right on target with a diagnosis of early glaucoma which is treatable with eye drops ... helping my husband prevent future blindness. We are so appreciative and highly recommend Dr. Lee.
Have gone there to get my glasses cleaned, glasses prescription and contact lenses. Always super nice and helpful and eager to help. Prices are competitive and usually never a line for service. Hidden gem imo
Dr Lee and staff are very nice. My whole family goes here.