Super Milk is a great spray for corn rolls...smells edible. Yummy
I love the environmental consciousness but I wish they had shampoos without sulfates!
I love LUSH in general, but the staff at this location are especially sweet and helpful. Whomever did the hiring should get a bonus!
We were so excited to visit this store, since we visited from out of town for the weekend. There are no Lush stores in our home town. Got a complimentary demonstration of different hand scrub products and lotions by a wonderful sales associate. My hands never felts this soft before. Ended up buying one of the scrubs at a really good deal, plus we received two free samples. Overall, we had a great shopping experience there. We will definitely return in the future.
The smell. So wonderful. Absolutely love the Rainbow FunBar. Smells so great and the kids love playing with it!
The lotion/shower gel Sleepy is AMAZING 👏 I cant get over how much I love it. The lady gave me a sample and I had to come back the next day to get more. I have soo many lotions but this one takes the top spot.Cant go wrong with anything from lush honestly.
Everytime I come here Ive had an amazing experience! The workers are very kind and informative but not pushy, a huge selection with something for everyone!They are also taking covid precautions and doing it far better than most places Ive seen, I never felt unsafe in the store.
Decent store if you are looking for bath salts and soaps. They are usually busy and there are plenty of workers to guide you around. Pricingbis high but this is in Woodfield Mall. They allow a limited amount of customers at this time in the store and throttle at door.
Great customer service
Good products but really bad prices and very bad online customer service. My money is going elsewhere.
Very knowledgeable, friendly and professional staff. Help me find what I needed quickly and gave me sound advice based on my needs. 10/10 . Tracy helped me pick some really good products!
Amazing products!
Great products and great service
When i came i waited by the pick up counter and when i arrived the line for IN STORE SHOPPING was full! so i wait calmly for someone to assist me. finally a girl comes to the front of the store and she completely IGNORES me and talks to the people in line. i’m sorry but i’m picking up an order. i thought i would be handled first since i’m PICKING UP and order. i usually have amazing customer service with connie i believe her name is but the girl like the pink hair was very rude
The girl who helped me was awesome!! The face products she helped me with all felt so good!
1 OF MY FAVORITE STORES!! EVERYONE IS SO FRIENDLY & SHOPPING IS SO MUCH FUN!! GREAT DEMOS & SAMPLES!! MUST HAVES R: CHARITY POT, OCEAN SALT SCRUB, BUBBLE GUM LIP SCRUB, SLEEPY LOTION, SILKY UNDERWEAR & ROCKSTAR SOAP!!! UR GOING 2 FALL IN LOVE WITH LUSH!! THERE IS NO SUBSTITUTE!!!
Unlike any cosmetic store Ive been to. My lady was ecstatic at the plethora of products offered. Personally, I was impressed at the highly knowledgeable & friendly staff who was more than happy to give us samples and demonstrations of each and every product offered at the store. All natural, cruelty free products that can make a huge difference in the cosmetic industry. You pay for more for products that genuinely work as described. Cant wait to experience the next store!
I know the staff is supposed to be really nice, but theyre GENUINELY really nice! They also give samples away. I found exactly what I needed. Everything is super cute and many of their things are so exfoliating and useful.
Awesome place for staying clean and smelling good goodie. The ladies are very nice and helpful. Itd best not to pass this place. You cant mess it. Follow your nose.
Officially my favorite non-clothing store! The employees are friendly and knowledgeable. Everything here is AMAZING. The quality of the soap is worth the cost. I have a lot of skin allergies and the soap is natural, smells wonderful and doesnt irritate my skin. Love Lush!
I brought in my fiance to get her something nice for her birthday. She had never been to the store before, and felt a little overwhelmed. The staff was very attentive and helpful. We left with some soap, lotion and lip balm and she cant wait to go back. Excellent customer service!
I worked with a girl names Noelle and she was lovely! Ive been sick for the last couple days and I didnt think Id be able to handle talking to anyone and she was just perfect. So sweet, answered all my questions AND hooked me up with some free samples. No pressure on buying stuff either. She was amazing! When u go in ask for her!(:
Incredible products and staff! Per reviews on the shampoo bars, I purchased some for an extended trip in SE Asia. I loved the product, they smell wonderful, leave my hair clean and healthy, and last forever.I visited this location and had the joy of speaking with McKayla about a minor issue I experienced with my shampoo bar towards the end of our trip. She was amazing, informative and helpful. She handled the issue quickly and thoroughly and I left the store feeling grateful to Lush for hiring such passionate employees. I will be back!
Wonderful customer service! I had never been and even though it was quite busy, I was approached and helped twice when looking at displays. I got a test of the products I was interested in with their in-store sinks (plus a short hand massage!) and ended up purchasing two items. I was also given a tester of another product to take home. I only wish I remembered the names of the associates!
I absolutely love this store, and tonight exceeded my expectations. The girls were all so wonderful and pleasant, I remember Stella for sure, because she shook my hand after she asked my name, after helping me with face lotion! She even showed my daughter the Rocket science bath bomb and “how pretty and cool it is”. (She turned 2 today). Anyway, I believe the other ones name was Sarah? Something tells me I’m wrong, but she was equally as sweet. Then 2 other girls decided to come and talk to us, and wished my sweet girl a happy birthday. It was such a great experience, and reminds me why I love going here so much, (the number one reason is actually the fight they put up when it comes to animal testing! But the staff is usually a close second!)To the girls who worked the night of Wednesday, March 6th, 2019, you were all so incredibly sweet and I truly hope your managers and supervisors see this!! Thank you for making returning customers like myself, excited to go back again!! See you soon!!
First time visiting this store.Great products but customer service was bad, left the store buying 2 products and the sales people or even the cashier didnt even bother telling me I can bring back my empty containers to get a free mask of my choice. I found this out thanks to my cousin
EXCELLENT customer service! I was immediately greeted when I went into the store. It was very busy but they still offered me to test out some of their products. I was particularly looking for a exfoliating mask and I got great recommendations as well as a couple samples to try out. I definitely didn’t feel pressured into buying certain products. I look forward to coming back soon!!
Amazing natural products!! We truly enjoyed shopping at Lush store. Friendly customer service, wonderful selection of bath products and scented lotions. Sales lady that waited on us was very friendly, outgoing & very helpful!! Love the fact they have all natural products and donate to worthy charties. We will be back soon.
Service is always wonderful, but Connie was so genuinely nice, helpful and informed on the products. Wonderful customer service :)
Smells are glorious! Prices outrageous. Good for gift options perhaps, for close friends. Salespeople super nice.
A little pricey but whats your beauty worth to ya! My daughter loves this place but there isnt one close to where we live so we always stop in when we are close to one. They have products for you to try in store and will give bath bomb demos in store so you can see them in action and feel how soft the water becomes.
Great items for my girls. Costumer serves was awesome thank you . unique gifts
The ladies here are super nice and super helpful. Not knowing anything about girly things they were able to help me find the perfect gift for my girlfriend. It is pricey but worth it!
The customer service was great! Ask for Sarah. She knows the products very well and knows what to recommend for what you need. She was awesome. Shes the reason why I would come back.
Ocean Salt...love it to get my hands really clean after yard work. Alas...i do not have a comfy tub to soak it...would love to try a bath bomb as they smell so good. My daughters like the lip scrubs and solid shower gel whose name escapes me.
Absolutely in love with Lush and especially this location. The employees are always helpful and knowledgeable. Large store which is what you want in a Lush! Always leave here feeling happy. That’s a great quality for a business.
Thank you to the amazing experience. It was truly a pleasure coming in to this store. Thank you to Jaz for your knowledge, patience and kindness. Your customer skills are wonderful and you are an asset to the store and to the company. Thank you to the manager for your friendliness and the welcoming environment. Great store!!!!!!
Alex was awesome! Popped my lush cherry since it was my first time in the store. Amazing products and ethical standards to back it up.Thank you again!
Great products, but be sure to check for allergens. The staff is hit or miss, either politely helpful, or politely pushy sales. The fragrances can be strong, and hard to individualize within the confines of the store. Many products I have purchased smell somewhat different at home. The location of the store is also problematic and makes online purchases much more desirable.
Its a good store with vegan stuff.But deodorant bars choice is very limited I guess..I could not find a particular smell I wanted .
Very helpful staff, lady at the register offered a special sample for a friend I was buying for that was going through chemo, thank you for your care and help!
The workers are so kind and helpful! They literally help you try the product and do samples for you. They are also very knowledgable and actually use the products. I had never been to a Lush store, but now I absolutely love it! Its so nice and theyre so friendly!! Definitely recommend coming here if you need soap, body scrubs, shampoo, cosmetics, and more!
They have awesome soaps. Love the scents. Some smell sweet and there are some that smell natural. Would so go back and buy their items.
Incredible individual customer service. Tons of work with local and international charities. There products are hands down the best and there always willing to sample anything for you. Extremely knowledgeable about all there products and so friendly!!
My daughter and I got our masks and they have the nicest girls working there.Very good customer service!!!
I used to make fun of people who would spend $8 on a bar of soap until Ive been to the shop. Anytime I buy something from here it has lasted me up to a year. I am literally washing my face twice a day morning and night and the face wash less me three months. for the price that it is if you do micro pricing and write down how much you spend regularly a week on a cheap bar or a cheap product of soap, you end up spending just as much on an even better product that lasts you almost double the time. Definitely worth trying at least.
Very great customer service! Employee, Sarah, really knew what she was talking about. She took her time in explaining thoroughly. Didnt feel pressured to buy anything.
Great staff! Always super kind and helpful. Only giving three stars because this is the second time Ive gone to this location and they have been out of a majority of the products I come for (fresh masks and bath bombs(how!?!)) was also bummed to hear they will be moving into an even smaller store.
We are always greeted and asked if we need assistance. My family enjoys a few products from Lush and this store is usually where we go to get them.
Everyone here is more than happy to help find the right products for you! Effective skincare thats ethically sourced. What could be better?
Everything here is ABSOLUTELY AMAZING! What’s not to love? The masks and lip scrubs are magnificent! The birthday parties are out of this world! Everything is so beautiful and organized. I am telling you, you HAVE to purchase something here!!!! Thank you so much Donna, Tyler, and Kaley for hosting an amazing party for my family friend, it was supercalifragilisticexpialidocious!
I LOVE Lush but I hate that at every location the employees want to bag all my products in their little paper bags. I try to use the least amount of waste possible so when Im there I expect to walk in and out with no packaging except once or twice a year I get a face mask and a bar of facial soap (which is preweighed and wrapped in paper for pricing). That really bothers me.
Absolutely positive experiences every single time I visit. Thank you for always providing service with a smile. I always gain great knowledge in regards to different products, etc. I am a loyal customer of LUSH for their R&B hair product, the Karma solid perfume, and soaps. Love the no-pressure shopping environment! Keep it up!
Visiting from out of state and was super pumped to see a Lush. Staff was super friendly and gave a bunch of recommendations. Its hard to beat Lush product and staff.
The sales associates, are super helpful and they know a lot about the products.
The salesperson, Brett, gave me a tour and explained a lot about their soap. My sister bought one of their knot wraps. What a cool idea, and the proceeds go to a worthy cause. However cool their soap is, I could definitely tell the difference between this soap and the all natural soap we make.
Was able to purchase shampoo plastic free. Staff was very helpful. Will definitely return
This place smells so good. I love the atmosphere. The staff is wonderful.
Had the pleasure of walking into the store and being assisted by, I hope I dont butcher her name, Aloe. She was very knowledgeable about their products and was able to get the perfect ones for my type of skin. She is also very nice and had a great personality which made my visit there extremely enjoyable. I will definetly be coming back to this store again due to their wonderful customer service and great selection of products.
Super friendly service, they helped me find what I was looking for quickly
Whats not to love. Tons of cool soaps. Unfortunately, I cannot spend too mch time in there as the smells can give me a headache. But until that happens, Im in love. They are equally enjoyable on the eyes and make wonderful gifts. For anyone complain about the price, these are fancy soaps for gifts and display.
Geart store ! I love the face masks here. Papaya mask is the best of all !
How are they so helpful even when they dont work on commission? They all love the product! Its a little expensive but its nice.
Love how friendly all the workers are. They are super helpful and their products are amazing.
Every one at Lush is really nice! They are always there to help and answer my questions about their products. I traveled from Champaign, IL to this location and I think the experience is worth the drive even though you can order online.The first time I came to Lush I was looking for a cleanser because I started to break out for the first time in my life. The lady was very patient and listened to my concerns. She recomended a few different products explaining the benefits of each. She really knew what she was talking about! She even let me test it by putting it on the back of my hand, showing me how to use it.I was also looking for a moisturizer and she helped me pick one out, also letting me take home a sample of one I was unsure of. It has been almost two weeks since my visit and my breakout cleared up significantly! The fresh face masks are amazing - I took home a couple samples and cant wait to go back to purchase. I love lush ❤️
I love when anyone grabs my hands and convinces me to try new great smelling products. Ill buy anything from them
OMG. SCENT TO LAVISH FOR
Always good food and great customer service
I first discovered Lush while searching for a less harsh deodorant and quickly I found so much more. I have never been very picky when it came to body soaps and shampoos, as long as it smelled good I was happy. But after trying lushs soaps and shampoo bars I was hooked, they smell amazing, leave your skin and hair feeling great and best of all they dont have any Tetrahydronucleomutagens (mocking shampoo ingredients I cant pronounce).
I can say I loved the customer service.they were beyond nice. And helpful. matching products that matched my skin. I am coming back for sure totally go.
Love LUSH products ! I use their shampoo bars for restoring my hair. Great gifts for ladies as well ! Bathbombs, lotion bars, and much more !
They have me a free sample. it tastes pretty good.
Great customer service. Sustainable beauty.
Soap there is fantastic. Last a long time and kids love it.
Dangerous store. It smells great. The people are very friendly. I have trouble leaving without spending half of my paycheck.
I love how willing they are to help me with my zillions of questions and despite them constantly discontinuing my favorite products they still have a great range of amazing items.
Awesome smells awesome skin care awesome people
Great products, terrible service. ask a question? get ignored. drop something? dirty looks from the workers. do something wrong ? all ceitizis you. overall, everyone who works there are so mean and so rude while working I never buy from here anymore.
This was one of the best and most beautiful Lush stores I have ever been to! Staff went above and beyond to make shopping here the best experience ever.
Love the people who work here. So nice
Staff is a little pushy, when I go into a store I like to look around and take my time selecting my items by myself, I dont need an associate talking to me the whole visit. Bath bombs are #1 though.
They are super helpful and I love their products. They are more than willing to explain the products
Fantastic sales staff. Very knowledgeable about the product line and extremely helpful.
Nice place to buy good creams for the face and the body.
Love the place and if you have sensitive skin like me its a godsend. Lotion, soap, shampoo if you use it to keep clean they have it.
Love that their store is big and roomy, difficult to find in the mall tho.
The staff are always very polite and helpful. I love everything from here, but especially the bath bombs.
I love this store except for the overwhelming smell and that its crazy busy no matter when we go. Its pretty expensive too but you pay for what you get and it is quality material. I really love that they are against animal testing and wish they would start using natural dyes! Ickle Baby bot and Avobath or something to that effect with lemongrass is our favorite. They are always getting in fun new products!
Only my favorite go to store for bath and beauty products. The minute I walk in the smells place me in a better mood . The staff is always so nice . The more you buy the more you save, the always have some kind of good deal going on.
I just want to thank, I think Makelia. I apologize for spelling your name wrong. She gave me 2 minutes of bliss in a stressful day with my boys. Great products and worth the time.
Friendly, helpful, knowledgeable staff made my trip in and out very quick.
This place has great products, but the prices are crazy expensive, the stores are always crowded, and the employees never leave you alone. This has been the case at all the LUSH stores I have been to as well
Can be pricey but well worth it. I love this store. I always make a point of stopping in there when Im in the area.
Mitchell was amazing! Our first time here! Bought everything he showed us!
Mmmmm love the smells and the samples.. free goodies makes me buy more
Smells great and has great hand soaps
Great staff, i love the Dark Angels face and body cleanser
Great products, love the Kalamazoo face wash and herbalism
Awesome products...all natural, staff is great in assisting...