David the manager at this location was exceptional. I was having a bad day and he managed to help me solve one of my big issues quickly, thoroughly, and creatively. Definitely one of the best experiences I’ve had at any store. If your looking for reliable service, good manners, and a friendly attitude, and live in Indian River County, then this is the phone provider for you.
Went into store to change to a new phone the guy tried to charge me double of what I have normally paid in the past!! Never had this problem there new people working there be careful!!!
Worse metro store I have been to. Overcharged. Didnt have any thing worth buying in store. Did buy a new broken phone. Pen was stuck in it. They couldnt remove it or fix it.. Kept it anyway. Needed a phone. Guy that works there is useless. Call the place up. No answer and mailbox is full.
Wonderfully knowledgeable people who are helpful but NOT pushy. 👍
Service representative seam not to know much more then me.
Best provider ever!! Great customer service we are 100% satisfied
Great customer service. Kaylee helped my mom with switching phones. She was real sweet and polite. Thank you so much for your help.
Jayme was the best at helping get a few new lines for my business! Great place and customer service
They didnt tell me about amazon prime for having the phone, the other metro did, on rte 1. this isnt a corporate store either, so phone options are limited. their interworkings arent empaethetic. ill try them again and if they improve ill improve my overview. i want them to do better.
BEST CUSTOMER SERVICE EVER!!!Marion helped me choose a new phone and accessories. She made it so easy & affordable.
Great place! Crystal (Manager) knows how to fix anything you throw at her! Very Knowledgeable place! This is the one off of 512 in Sebastian! Not the one off US1!
This store is great! The customer service is spectacular and I love all of the employees! They can always answer my questions no matter how difficult they seem!
Marion was amazing at getting us the right phones and plans, she was so nice and helpful. Definitely othe best experience ive had getting a phone.
Thomas provided me 5 star customer service!!! I would recommend this store to anyone! Switching over the rest of my phones soon!
Krystal, Amanda and Kaylee are all amazing and really know their stuff. Advise them over ANY OTHER METRO STORE IN VERO BEACH and Sebastian area.
Horrible, had to purchase a replacement phone because it was defective and needed it that day. No reimbursement because I wouldnt wait 2-3 days for a new cheap flip phone for my Mother who had no way to contact out of state family while her son was dying in the hospital.Trying to deal with this company who will do anything but make this right is frustrating!
Thought they handled tmobile also but exclusively Metro. Staff was still very helpful & polite.
Been with them for 3 months now. When ever I stop in to pay my bill or ask a question they are always there with the answer with a smile on thier face. It feels to me they like thier job and happy to be there to service own needs. Thank you.
Good Dealer, Knowledgeable and Trustworthy. I like them
Weve used METRO PCS for over 2yrs never a problem, the staff & mgr are great to deal with, always have ur best interest in mind!
Complete ripoff! Very bad business. Stay away or youll regret it!I bought a phone which didnt work. I tried to return it an hour later and could not.
I had to wait 5 days and counting to get an iphone 5 to come in stock. A truck should not take anywhere close to that if you are out of stock.
Had phones for 48 hours....didnt have any service at my house. called customer care 3 times and tried everything...brought phones back and they would not refund one penny. Their 7 day refund policy isnt worth anything. beware...use a more reputable carrier
Bad service and customer interaction
Usually friendly also usually busy and have a long wait
Marian is great.
Wonderful always helpful
Very helpful
This one is near to where I live
It was nice