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GameStop
301 E Wallace Kneeland Blvd, Shelton, WA 98584, United States
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GameStop
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Bl
Review №1

This place is pretty cool because they always have what you were looking for regardless of what it is also they always have the newest stuff thats out even when it isnt supposed to be out for another week or two and they have extra things you can get if you pre-order it and the customer service / people working there are very friendly and helpful and its definitely worth checking out

Sc
Review №2

My son was very happy with the help he got with his magic game cards. And how much knowledge the employee expressed about my sons interest.

Si
Review №3

I dont like people playing on my phone! I keeps it real!Word, dog.

Ty
Review №4

Past few times Ive been in the store employers and manager have been rude and disrespectful I have a snotty attitude and they under pay you also your information on their website falsely advertised to

ZE
Review №5

...sales pitch from associate Rudely states:What are you looking for! ? ! .

Pi
Review №6

The game I bought was 59 and was charged 75, even with tax that doesnt add up. Came here twice, got ripped off twice, not going back to get ripped off a third time. Thanks but NO thanks. Will be buying my games else where from now on.

Ra
Review №7

Poor customer service. Greeted rudely. No stock/inventory of basic items. If wanted to order product wouldnt have stopped by to pick it up

Ta
Review №8

My only issue here, is opening. On the weekends or sometimes on a day off I run errands in the morning, and expect them to be open at 10am when they say. Im currently sitting outside, and its 10:10. This has seven consistent and needs addressed. Otherwise, the employees always seem to have a good attitude. I always have great conversations about games we share a mutual interest in while Im in line, and they do with most customers, so sometimes even if there a wait, it doesnt bother me. Ill get in the conversations with them sometimes! Anyway, prices are what you would expect. They have good stock and I continue to go and sign up for the rewards membership each year

An
Review №9

Great selection and great customer service!

Ra
Review №10

They like to hold items for their friends and employees and tell you they will hold it for you and lie about. I WILL NEVER BUY FROM THEM AGAIN, I will be notifying the corporate office regarding this issue and it’s not right and the manger allows it. I wish I could give them a negative star but I can’t.

Ry
Review №11

Really cool peeps. Just got a new console and they were all friendly & helpful.

PN
Review №12

I love it the staff is very nice and knowledgeable I dont think Ive ever had a bad experience there highly recommend people stop in.

Se
Review №13

Not only does this place have the games you love, having travelled all over the country this location has one of the best and most friendliest sales teams you will find. More than happy to help and always smiling and having a good time. I go too this Game stop for the service.

Sc
Review №14

Not as large of a selection of used games as I hoped, but still nice to have a local location to shop at

Rh
Review №15

Great service, friendly and always have my game orders correct.

Ki
Review №16

Pretty cool place, been buying games there since my was a teen he is now 25! So now I buy for my husband and we always get good customer service.

De
Review №17

People here usually very rude

Je
Review №18

The service is always great and glad I can walk in the with a smile and walk out with a bigger smile love yall you much thanks again for holding bio shock infinite

Co
Review №19

Fantastic. Great deals on pre owned games.

Ma
Review №20

So, lets talk about how AMAZING GameStop in store service is. I called this store a week ago in Shelton. I live in San Diego, They had a specific figure I wanted (Dragon Ball Goku) and nowhere around me has it so they were the closest option next to New York CIty. They are so AWESOME that without question, set it up to be delivered to my local GameStop here in San Diego. I am absolutely blown away by their level of support in my Figure Collecting and addiction haha. Id Like to Thank Billy for Setting it up initially, Margarita to send her email over to my local store manager, and Brad to package it all up and send it out. It is in transit and I am ECSTATIC! thank you all for your customer service and I hope you all know how much of an asset you are to this company. Best wishes from San Diego!

Lo
Review №21

Always willing to help you find what you are looking for.

Du
Review №22

In and out of here all the time, but the staff is always friendly and well informed. Best GameStop Ive been too so far 😁

Da
Review №23

Even though they didnt have what I was looking for the lady working the store was really sweet and answered all my questions

Do
Review №24

Had ordered an Amiibo reader for the kids, but after it showed as delivered, it actually hadnt been. Contacted this store and spoke with Chris... excellent customer service. Got a new reader into the mail overnighted to us. Much appreciated, Chris!

ge
Review №25

These places have not kept up with the times anywhere. At this particular location I was in the store for 25 minutes and the person working there was on the phone the whole time and barely waved to us when we came in. Went across the street to walmart and was out of there 5 minutes with the Xbox1, and the 7 games my daughter wanted for less than I had planned on spending at Gamestop. I am giving them 3 stars since they saved me money by ignoring me.

Mi
Review №26

Great store. Friendly, knowledgeable and courteous.

Kr
Review №27

Great and knowledgable people work here. Great place to get games

Da
Review №28

Margarita was exceptionally knowledgable on all aspects of electronics.

Ji
Review №29

Great staff. I wish the trade-in rates were better.

Sa
Review №30

Helpful staff but little more than a novelty shop these days.

Jo
Review №31

Employees were helpful. Store was clean and organized.

Ja
Review №32

They are cool. Brad is good, most others are quiet.

Ma
Review №33

Good place to buy games and great deals

Ro
Review №34

You work at a video game store...you should know everything about video games and accessories. Who TF doesnt know what a playstation vue is? Used to visit regularly but I think Im gonna go to Wal-Mart from now on.

Ni
Review №35

Shelton wa branchI have never had any problems with the store. The employees their have also suggested may games that I have gotten and were great.

Ke
Review №36

Re: Xbox 360 & the One,Excellent prices and very knolodgable staff. They have gone out of their way to help solve, learn from and to not repeat various issues revolving around gameing. They have a way of communicating, non technical, that anyone can understand. Ty guys.Ken

Da
Review №37

Amazing place like a kid in a candy store

Ho
Review №38

Nice games. But tte return policy is messed up

Cu
Review №39

I was very disappointed with thrir buy back program. A $55 dollar game and I was offered .12 cents, not happening.

Ja
Review №40

Helpful staff, very knowledgeable, and they got the games... so yeah.

An
Review №41

Quick in and out and they had what I needed.

Ju
Review №42

The Shelton Wa Branch does not honor in store listed prices. They have multiple in store displays for Xbox One with Kinect for $319. When I attempted to purchase, they said I had to pay extra for the Kinect. When I pointed out they had a whole display of Xbox ones in the store listed as $319 in boxes that say that the kinect is included, one of the store workers became very rude. I have no idea if this is an employee scam to collect extra money from customers, but I do know they advertise one thing in store and will not honor it as advertised.

Be
Review №43

Margarita is the bomb! Everyone is always so helpful at this location 😊!

St
Review №44

Great little game store with knowledgeable staff

Br
Review №45

This store is garbage and store workers are too

Se
Review №46

The service is great and they r gamers

Da
Review №47

People are very nice.

O.
Review №48

Great helpful staff, and they usally have just about every game/system you are looking for!

Ia
Review №49

I go here all the time to get games

Le
Review №50

Always very friendly and helpful.

Ma
Review №51

Outstanding customer service!

Ja
Review №52

Typical GameStop nice people working there

Ke
Review №53

Nice people, helpful.

Al
Review №54

Dude its GameStop! They happened to have a sale on t-shirts one day, I bought several. Also, video games.

Ro
Review №55

Always friendly service

Ch
Review №56

Always a pleasant experience.

Sh
Review №57

Friendly, return on used game was a breeze.

Gl
Review №58

Its getting better.

Le
Review №59

They give you the information you are looking for

Dw
Review №60

Awesome customer service

Da
Review №61

They lie and have faulty reworked equipment.

Jo
Review №62

Are video games inflation proof?

Ai
Review №63

Excellent staff

Se
Review №64

Not very friendly, decent game selection.

Ci
Review №65

Friendly service, knowledgeable

Ro
Review №66

I was put on hold for about 7 minutes throughout the call, and the people handling the call didnt seem to know their butt from a hole in the wall...

Ja
Review №67

Good people!

To
Review №68

Too busy to work registers...lost my business the last 3 visits due to nobody able to work the register

Wi
Review №69

It is cool

Jo
Review №70

Great, attentive staff.

Je
Review №71

Great prices!!

Rh
Review №72

Hopeful knowledgeable but extremely overpriced.

Mi
Review №73

Find what you need for your livestock

Ja
Review №74

People are helpful

Ja
Review №75

Limited selection.

Is
Review №76

GREAT STORE!!!

Sc
Review №77

Margarita rules!

Ki
Review №78

Great service

Mo
Review №79

Awesome store

Gr
Review №80

Reviewer below triple gay

Jo
Review №81

Buy and sell baby!!

Mi
Review №82

Rip off on used games

Ji
Review №83

Idk

Ma
Review №84

Rip offs

Ki
Review №85

Friendly

Th
Review №86

Horrible

Lu
Review №87

It has all the games you want to playThe new and the classics

Information
6 Photos
87 Comments
4.1 Rating
  • Address:301 E Wallace Kneeland Blvd, Shelton, WA 98584, United States
  • Site:https://gamestop.com/store/us/wa/shelton/7542/kneeland-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 360-426-0537
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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