I love it! The cashiers are nice and make great short-small talk. A big selection of games and plushes. My favorite part about it is that it has experienced game journalists reviewing and talking about games. Great shop!

Nostalgia. The guy working there was pretty chill

Only giving it 1 star because I used to reside in L.A. and know how busy a large city like that is...now I live in Simi and there is no way this gamestop in Simi Valley is always so busy that every single time I call it rings for over 2min till I eventually hang up. If L.A. gamestops which are dozen times busier than the ones in Simi and still manage to answer phones. Honestly as a person and costumer idk how or why they arent able to answer their phone...

I called to ask a simple question 5 minutes before they closed and they did not bother to answer. Bad customer service.

We tried calling this store 23x but it keeps on saying the store is busy right now so we decided to drive 21 minutes to check if they have the Switch controllers. We got there and we went in the store as soon as we went in 2 employees were there a man and a woman to my surprise they didnt even greet us or acknowledge we were there and we are the only one in there store. It was me and my 3 daughters. Customer service was terrible and very unacceptable! A few minutes later a Caucasian woman went in and the Heavy set employee guy said Hi to her...lmao ...so I said ok So we decided to pay for our stuff and the woman employee helped us but it seems like she had no choice. We will NOT be going back to this store! Do yourself a favor go to Walmart instead and you will get a better customer service! Good luck GAMESTOP!

Great place. Clean store. Friendly service. No sales tactics except for the checkout normal.

Kevin is such a G, best service everytime, perfect guidance and cares about my wallet lmao, ty for all the good service my guy keep up that S+ tier work

Great game stop, great service. Very friendly staff. I am a big fan of gamestop!! This was in a convenient location too. Lots of good games to play at this location.

Great place. The staff was awesome. We stopped by and left to get lunch. E told them we would be back. When we came back the guy said welcome back. Showed us what we needed in all areas. Give selection

Very friendly and welcoming staff.

Always the best! Chris, Kevin, Joe...sorry if I forgot anyone, they will always go the extra mile to make sure you have the system or game that is right for you. Thank you so much for everything guys. We love ya!

Clean and cool inside plus customer service was amazing

Courteous employees

There is a good Male employee who works here who is always very helpful. The store is clean and organized.

Friendly and find some good buys.

Great staff vary Knowledgeable of what they have an what is coming out give great recommendations for your style of game play.

John Was Very as I had Emgurgey Gal Bladder Surgery. I need some new games to play. Im out of work till September 21. Direct me to games he thought I would like. Base off what I told him I liked. An Hes was right i liked them alot. He is very Professional an patient. As I can get inpatient an i can rush the staff. I did the 3 for 25$. As I am cheap haha. He helped me pick assassins creed osspay an evil within 2 an Uncharted collection. Thank u John. Keep up good job. I will be going one step farther I will be calling corporate. As u did a very good job. To get me to spend money. Is a miracle.

Great service

Always happy to go here. Always have what im looking for. Staff is superb

Very helpful calles ahead to another shop to hold a item.

Awesome service. Good selections. Very helpful. My kids love this place.

Great Staff. Very helpful.

Joe was very helpful today. He pointed me in the right direction and I was able to quickly find what I was looking for. Thanks!

So whats going to happen to the pre orders now the store are closed I was getting the new one piece game Friday but if I now

Service was great, greeted with a friendly smile and he was also very helpful. 👍👍

Always a great experience at this location. I always find what I am looking for.

Just another GameStop ripoff trade in machine... Heres a cold $15 for that $60 game you bought from us a month or two ago (or week) lol

Great staff been going here for years. If someone isnt helping you seems like there is always someone else there who will. I honestly dont buy games anywhere else.

Good service . Great prices going on right now. I bought a few games and the PS4 controllers are on sale !!!

Great staff. Always Helpful. I always get my games there

I went there last night. It was 8:30 pm, but when I went to pay I got 4 games.. did not check my bag. When I got home I was missing one of them. Had to wait until 10 am next morning to go tell them. It was not nice, I wanted to play the night before .

Awesome place love the manager weve been 3 times in the last week

The ONLY GameStop that matters. Been going here for years, would never go anywhere else. Have always been treated like royalty here.

Phenomenal customer service great selection and very helpful and informative staff

The team here is full of amazing people, Joe especially.

This place pays you horrible amounts amount even for collection. Certain Pokemon games they buy for 10-15, then turn around and sell those same games for 50 and 60 respectively. This store is a complete rip-off. Use steam if you can otherwise get your games online, and neve NEVER pre order!

Always friendly. Always have the game I want

Made us feel welcome the moment we walked in and helped us find a game

Friendly staff and a great selection. My go to place for video games in simi valley

Went in there to find a Christmas gift. Staff was so helpful!

Great people great store lot of selections staff is very helpful

Rarely buy physical games, but when I do this GameStop is the best around.

Nice workers very knowledgeable

Always find what we want there.

They will sell you used games in bad condition I know it won’t be perfect but dam you would think they use them as turn tables

Great deals on all your favorite games

All game in one place good job people

Great and helpful staff. Pleasure shopping here.

Nice employees but so slow

So many games to choose from. PS4 all day!!!

I have literally shopped at nearly every GameStop location from Ventura to Orange County, and none have proven to be the equal of this location.

Helpful friendly staff and good selection

Staff are always welcoming and nice :)

Helpful and well-stocked.

No old games or platforms bummer

Thank you!! Shane for your awesome customer service, thank you for taking the time and effort to help us!

At lastthey are getting better

Love the staff here.

Great service, great products, clean, and organized

Very knowledgeable staff.

Timely service

Lots of video games to purchase, some discounted, some more expensive

Meh. Its GameStop.

Great service and selection

Good customer service

Overpriced and no good sales

Good store.

Lots of used games for any console

They are alright....

Good

Nice staff

SWAGALITIOS