user
CellOnly - Verizon Authorized Retailer
3503 W 41st St, Sioux Falls, SD 57106, United States
Appearance
CellOnly - Verizon Authorized Retailer
Comments
je
Review №1

Both gentlemen working were very knowledgeable and friendly. Gave us the best deal they could. Definitely appreciate Paul.

Er
Review №2

I had an easy and successful experience with Jeff at Verizon. I walked in and he greeted me. He immediately assessed the problem and solved by offering a couple of different solutions and prices. It took no more than 10 minutes and the problem seems to be fixed. Very positive experience.

Be
Review №3

Alan was great to work with. Very patient with a client who couldnt remember passwords and asked stupid questions. A great employee and ambassador for your store.

Ro
Review №4

Zandile did a great job setting me up with my new iPhone 13. Great all around customer service.

St
Review №5

Ryan is amazing! Everything was quick and no hassles! I used to hate getting a new phone! Now….piece of cake! Thank you!!!

Je
Review №6

Nick was outstanding. He assessed my needs for cellular service and went above and beyond what I expected. This is why I continue to use Cellular Only. In over ten years of doing business with their organization, Ive never had a bad experience. Great job to both Nick and his team.

Jo
Review №7

Our experience at CellOnly - Verizon was a good one. My husband and I went in to upgrade our old iPhones. We bought two new iPhones and everything was pretty much completely done in one hour. I think we were lucky with our timing as when we arrived we did not have to wait long at all to be helped! Ryan R. did a great job with helping us in answering all of our questions and helping us get a great deal. Thank you, Ryan R.

Sk
Review №8

Zandi originally helped me, got me a great deal on a dope watch. Ive worked with multiple guys since the initial experience but its been wonderful every time! Wonderful work guys

Do
Review №9

Nick was very helpful when I came in to order my new phone. And Ryan was very helpful when I came to pick up my phone. It was a very pleasant experience all around!

Ka
Review №10

Everyone we are at this location, my husband I recieve the best customer service.

Aa
Review №11

Your assistance was prompt, professional and courteous and I appreciate that. A+

De
Review №12

Kathryn was such huge help setting up my phone. Ryan was great to work with as well!! Highly recommend

Ja
Review №13

I had a great experience at CellOnly. I typically don’t love the process of replacing my phone, but this place made it easy! Cody was excellent about helping me decide which phone would best serve my needs, answering my questions and getting everything all set up and ready to go on the new phone. He was knowledgeable and efficient. Great customer service!

Mi
Review №14

Went to get an Apple Watch for some peace of mind fall protection- ended up with a second watch and two new phones! Good salesman Jordan ! Thanks for getting us started

Ke
Review №15

Ryan was very knowledgeable and made the switching to the new phone very quick and easy.

Te
Review №16

We needed three new phones but didnt want my bill to go through the roof. Ive always gone to this Verizon store because they are very helpful and Jeff was great. He helped me find the best options and helped me to stay within my budget. I was very pleased with the outcome. Definitely recommend going there.

Na
Review №17

If you are looking for a place to take care of your cell phone needs this is the place. Ryan R. has been helping me for years and have always been satisfied. Even if he is not available all other staff has been helpful and always happy to assist you. Excellent customer service and experience. ⭐⭐⭐⭐⭐+

Lu
Review №18

Staff was incredibly efficient and helpful. A lot of customers and still everyone was being taken care of. Great experience with Ryan and Katie.

Jo
Review №19

Zandi was very helpful diagnosing the problem with my phone. She even stayed after hours to help me choose a new phone and got all my info transferred over for me. I work from home and needed a quick solution on short notice. Excellent service!

Ne
Review №20

The customer service I received from Ryan was outstanding! I have never gone into Cellular only in Sioux Falls without seeing and experiencing great service! They are all energetic, respectful, professional and always moving with a purpose.It’s obviously evident that they hire great people and are managed well and seems all love what they do! Greatly appreciate it!

Ka
Review №21

Cody was extremely helpful with information about the new phone I was purchasing and was so kind and courteous. He had me all set up and my phone was restored in no time even with the store being super busy he is a great multitasker! After losing my phone in the bottom of the lake this was the experience I was hoping for! Great job Cody!

Te
Review №22

Our entire family got new iPhone 13’s. The staff was amazing, and extremely patient. Thanks again!

Te
Review №23

Always so helpful! Ryan is great to work with and makes sure you’re taken care of!

Mi
Review №24

Jordan helped us get the best deal when my wifes old phone went kaput. He presented options and accessories, yet didnt make us feel pressured into making any purchases or upgrades we probably would never have used. Going to a Verizon store is not usually a quick visit, but working with him was relatively quick and painless. :)

Ka
Review №25

Nick rosenboom is your man! He helped me switch from my old provider and helped me get the best deal! Just amazing!!

Br
Review №26

My experience getting my new phone with Zandile at CellOnly in Sioux Falls, SD, could not have been better! After being with Verizon as a loyal customer for 20+ years and truly thinking of switching carriers who seemed to be cheaper and offer perks for being a new customer, Zandile reminded me of why being a Verizon customer and my loyalty mattered. She made the transition to a new phone smooth, provided me with great insight and service, and in the end, a great phone at a monthly rate that is fair. Highly recommend going to this store and working with the excellent sales representative Zandile! She was awesome! A+

Am
Review №27

Jeff took excellent care of me. He was able to inform me of all my options and give me the best deal for what I was looking for. He listened closely to my concerns and answered all my questions. He was able to take care of me in a timely manner. I am very thankful for the wonderful service and I highly recommend.

Eu
Review №28

Staff were very professional and knowledgeable. Willing to take the time and listen to my preferred features and showed me phones they had in stock.Only downside things, was the limited staff available to help all the customers coming in

di
Review №29

Paul at Verizon was polite, patient, Knowledgeable and friendly. Quite a joy to work with. He deserves a pay increase! thanks Verizon!!

Bo
Review №30

It’s very professional always have answers for any ? Nice looking professional staff.

Jo
Review №31

I really enjoyed, the the whole process of getting a new phone,transferring all my data and apps to my new phone and the professional courtesy I received today. 🙂👍

Av
Review №32

REVELL! The most amazing customer service I have ever received at a VERIZON store. Seriously very compassionate, fun, honest, quick & went out if his way to allow me to take a work conference call from the Verizon Landline. I mean, WHO DOES THAT? Wow… a write up doesn’t do justice & announce enough appreciation for employees like RYAN! The world needs more employees like YOU! THANK YOU! 5⭐️+ When I was out of my mind wondering how I was going to go about my day w a non working phone … you fixed it!!!

Za
Review №33

Verizon has a great team in stores, every time I go in there they provide me with good info and always know what to do. They also do the best they can to help benefit the customer. Never a bad experience

Le
Review №34

I was helped by a Verizon employee, who took the time to answer all my questions, even when her answers were tempting to push me away from Verizon. She was a straight shooter, and extremely patient with me.

Je
Review №35

Mel at Verizon definitely knows the meaning of customer service! She went above and beyond to help us! This will now be our go to store in the future!

Ry
Review №36

Way better service than corporate store. Came in ready to upgrade, they talked me out of it and instead found a better cheaper plan for me to use. Who does that? My go to store for any Verizon needs because of that.

Ji
Review №37

Summer was great help, in understanding the new promotion, and new phone! I probably asked the same questions over and over. She hung in there with me till I got it. Very helpful thru the whole process.

S
Review №38

I went into the store just to see what type of up-grades I had available. Jeff helped me. Not only did I get a upgrade for myself, I got a new phone for my husband too. Jeff never pushed me into doing a up-grade. He show me all the costs of doing it. His customer service was awesome!! I will be telling everyone to go there for their cellphone needs. Jeff helped me but the other employees were very nice also.

Ra
Review №39

Jeff the store manger is a gem of a man. He is an impeccable employee. Can’t say anymore than that. The man is in need of a raise.

Mi
Review №40

Ryan was very helpful and knowledgeable in assisting me in getting a gift for an employee. He patiently answered all of my questions and was very efficient in ringing up my order. I highly recommend this store as all of the employees are super friendly and knowledgeable!

Ka
Review №41

Sometimes, although rarely, you have a wonderful efficient agent on a call. Dakota at Verizon was awesome.

NI
Review №42

Best phone store in town, and Ryan is a rockstar! Thanks again!

Mi
Review №43

Zandi was courteous, friendly, she knew what she was doing and she did it in a very timely manor!

Sa
Review №44

Excellent Service, I made Ryan back and forth and he never complained! Fast, Friendly Service!

Wi
Review №45

Was sold 2 upgrades on black Friday, yeah 7 months ago. Been fighting to get the credits since then. They left out several facts and in fact sold us phones that the discount they credited us dont even apply to not to mention added $75 a month to our bill.Thankfully Verizon themselves are taking care of things for us.We had been here a couple times before this and had decent service. But them costing us over $900 out of pocket for cell phones is enough to never go back or never recommend them to anyone.I believe the ladies name was Yolanda that helped us.

Ma
Review №46

Kathryn was very helpful and knowledgeable. Great customer service at this store!

Al
Review №47

Very helpful! Super kind! And best experience

Ro
Review №48

This visit was to upgrade my grandsons phone. We have been loyal customers because the staff is so knowledgeable and friendly. Today, as before, we left laughing and knowing that we have the best phones and best plan for our family.

to
Review №49

Extremely friendly staff. Paul was so helpful, fantastic job

Jo
Review №50

I Love going into the Store and have a personal connection. Sioux Falls store on 41th St. Is Great and Ryan was the Greatest thru everything. Thanks Ryan and Thanks Verizon for my New Phone

An
Review №51

Very thorough knowledge of products and promotions. Friendly and not pushy. Thank you!

An
Review №52

Melissa was great! I have nothing but great things to say about her customer service and knowledge of the products on hand.

Je
Review №53

Zandile was super helpful and allowed us to run some errands while the old phones were switched over to our new ones. Very smooth transition and we are super happy with our new phones and new cases!! Thank you!!

Ka
Review №54

Even though it took awhile to get our phones and watches activated, Cody made sure the job was done right before we left. He also explained everything well and made The whole process quite enjoyable.

Al
Review №55

Everyone was very polite. Jordan was so helpful setting up my new phone and he is also very attractive so that didnt hurt. Would recommend this place.

Ta
Review №56

Zandi made switching our business account to Verizon effortless and fun. She got us everything we needed and made sure it all was set up and good to go before we left. We are more than grateful for her help!

Ma
Review №57

That was the best experience in a Verizon store that Ive ever had.

Jo
Review №58

Excellent customer service and they have really good pricing on their products. I go here for all of my Cell Phone needs!

Pa
Review №59

Kathryn did a wonderful job helping us get set up with a new account and some great phones!

Sh
Review №60

Sales Rep Jeff was extremely helpful and quick to get new line activated. Helped me not only add the line I needed but helped to keep my added costs to a minimum by changing some offerings to residue my cost be keep my services the same. Best experience I have had at Verizon store in the past 20 years.

Br
Review №61

Very friendly and knowledgeable!! Did everything to give us the best deal and tried to see us everything!

Tr
Review №62

Ryan was awesome!! He answered all the questions we had and even though there were a few bumps, he got us into phones we love and kept his word! Thank you Ryan

St
Review №63

Melissa B was great to work with. Very knowledgeable, courteous and efficient.

Be
Review №64

Got in quick. Just needed my screen protector replaced but it was done on like 5 minutes ! Also got me the protector that is replaced at a discount because I am kind of hard on my phone!

Ba
Review №65

No one likes to deal with cell phone problems, but the last few times I’ve been to Cellular only, I’ve left pleasantly surprised. Excellent customer service. Friendly, knowledgeable and helpful staff willing to work with you for the best possible solution. Jeff was great to work with.

Mi
Review №66

The staff was very helpful, They all worked together as a team. If one had a question another lady stepped in and helped.

Pe
Review №67

Great experience! I dropped my phone and cracked screen. Jeff saved me money with a new phone rather than fixing old one.

je
Review №68

We had a very pleasant experience with Nick! He is very knowledgeable & had great customer service. Will definitely contact Nick for any future questions & send other customers his way!!

Kr
Review №69

Great experience! Friendly staff. Very helpful & willing to go the extra mile to get me the best price for the product I needed. Overall, I felt well taken care of & satisfied with my experience!

Ja
Review №70

Fast service didn’t have to pay fee

Ke
Review №71

Kathryn was so friendly and helpful! Made the whole process quick and smooth.

Vo
Review №72

Very efficient, easy to work with, answered all of our questions, gave us the best deal he could find for us. Excellent customer relations.

Li
Review №73

2 salespeople. Helping 2 customers. 1 customer ahead of us. Never acknowledged our presence. We were there 30 minutes and ended up leaving 5 minutes before closing time. If I have a choice to go elsewhere, I will.

Ke
Review №74

Paul saved the day after a broken phone. Great service all around!

Li
Review №75

Despite his shift ending he helped me replace my phone and gave advise based for the beat phone to meet my needs.

Br
Review №76

The customer service member I worked with was exceptional! Zandile went above and beyond what was expected! She showed patience with my indecisiveness while picking out a new phone and did what she needed to help multiple customers at the same time in a quick and efficient manner. I only ever go to this store for my Verizon needs and they never disappoint!

Br
Review №77

Very helpful. Only store toGo to for wireless help !

Za
Review №78

Had to wait a little bit to be helped and seemed like they were pretty new to the job but was very friendly and easy to work with!

Br
Review №79

They have a very helpful staff and are always greeted know matter how busy they are

Ja
Review №80

Great job all-around! Efficient, knowledgeable,, friendly! Thanks!

Li
Review №81

Zandile was the best customer service person I have ever had at a cell phone company. She was friendly, courteous, and efficient!!! I had been an AT&T customer for over 15 years - made the switch to Verizon today and Zandile solidified it was the right decision. Thanks for making our day Zandile!!!

Fr
Review №82

Shady business tactics. We went in to get my wife a new phone and Apple watch. She ended up not liking the iPhone and wanted to go back to Android. Verizon has a no questions asked 14 day return policy so all is great there. We returned the iPhone and watch within the timeframe, but because they were slow processing the return on their end we still ended up being billed $1,200. We contacted Verizon corporate and they didnt have a tracking number so as far as corporate was concerned we still had the devices.

De
Review №83

She very friendly and knowledgeable and spoke in terms so we understand

Da
Review №84

I seriously hate going into a Verizon store to get anything but Jeff made the experience very enjoyable. Hes a definite asset to your company and was just so helpful. He made a normally horrible experience pretty darn tolerable. Keep that guy.

El
Review №85

Cody was the best associate I have ever had at a Verizon store. He really knows his stuff. First time ever I came out of the store happy.

El
Review №86

James was AWESOME. I had to come in and get a new phone because my previous one died. Even though it was near closing time he was so helpful, patient, and considerate. He answered my questions and helped me feel confident with my purchase. Great store with lots of open space compared to other cell stores. Definitely a good place to go.

Je
Review №87

Jeff waz a terrific help to us choosing a new phone. I highly recommend him!

Cy
Review №88

Cody was very helpful and knowledgeable! I would highly recommend Cody to anyone who is in need of help. He knows his stuff!

La
Review №89

We upgraded all three of our lines and Ryan had us in and out in an hour! Was an excellent experience!

Tr
Review №90

Zandile was awesome!! Multitasking at its best. She got us a great deal!! Better than I was expecting. Great job and thank you.

Ma
Review №91

Great service.. knowledgeable... good job

Yu
Review №92

Amazing. I love the service. Look forward to new updates every time.

Br
Review №93

Katherine did an excellent job getting us our new phones and setting up with our wireless network.

Mo
Review №94

The man who helped me today was extremely professional, got what I needed done in a timely manner and very friendly. I’m glad I went to that location and got the kind of service everyone should get.

Ka
Review №95

Cody was very helpful and answered all my questions about my new phone and made sure I had everything I needed before I left

Do
Review №96

Very helpful and friendly, answered all questions that I had.

Da
Review №97

Cody was very helpfully and was not pushy at all when we transferred over from a different cell provider to Verizon. He took his time with us and made sure we were taken care of, even when my phone was having issues transferring over everything. I would recommend this store and him!

Br
Review №98

Ryan Revell is always on top of things and does everything he can to give you the best service possible!I’ve been going there for years and have stayed with Verizon because of his personable, honest and helpful personality!

St
Review №99

I had a great experience at Verizon. Ryan was helpful, answered all my questions and handled everything very professionally

Ku
Review №100

On a scale.of 1 to 10, Ryan is a 20Thank you for upgrading me from an ancient fone to my cool new phone

Information
21 Photos
100 Comments
4.9 Rating
  • Address:3503 W 41st St, Sioux Falls, SD 57106, United States
  • Site:https://locations.cell-only.com/sd/sioux-falls/3503-w-41st-st.html?y_source=1_ODMyMDAwMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 605-362-2900
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:7AM–9PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations