Female employee practically assaulted my 7 year old daughter. This game stop has a Gashapon machine inside their store. My daughter was excited to see that they had one of the items she wanted and placed her coin in the machine a got the toy out. The employee then asked her if she purchased the coin from her, my husband told her “no” but we can purchase from her. The employee then proceeded to rip the toy out of my 7 year olds hands and told us that we were stealing. She then took the toy behind the counter and held onto it. We proceeded to purchase the coin from her and explained that all she needed to do was tell us, the parents, that we needed to purchase a coin from her and that we couldn’t use one of our own. She claimed again that is was theft and refused to give us any number to contact any kind of management. We stole nothing! We didn’t leave the store with it. What’s the difference between that and my daughter holding a game or other item in her hands until we purchase it? This could have been handled so much better. But this employee was terrible and kept telling us that we were stealing. Maybe GameStop should have better training on how not to assault children?
Had a great experience here. The service was second to no one. Get job of explaining everything and good game selection
The cashier was super friendly. There was a game I wanted to try but didnt know much about so he gave plenty of tips. There was a sale showing online and i mentioned it and showed him, even though it ended in store he still honored it for me which was amazing.
The cashier was cool af. Love you dude ❤
Very helpful staff, and they helped me find exactly what I needed while steering me to great deals I didnt even know about
Superle (super-duper) great staff good customer service! Good prices take your used phones in and get good prices
Idk how I feel about GameStops, uhm... continued semi-questionable existence, but the dude working there was nice and game-nerdy🤷🏾♂️ I didnt find anything I was looking for but he gave me a lot of good info on where to find what I was looking for and thats Ig... the worth?🤔🙄
They are easy to work with and help customers out all iam going to say they are alsome.
Possibly the best store in the whole mall. Good selection of games and other merch
Great place. Good service
The young man was knowledgeable and helpful.
Is game stop, the name says it all... nuff said.
I liked the fact that it was in a convinent place in the mall, and the selection was pretty good. I was looking for a xbox one chatpad, but they didnt have it. Order it online like Im going to. You have to wait in line, because only 7 people are allowed in the store at a time. Let me know about your questions and I will answer them with the best of my ability! 😀
Always kind staff and help to find what I want
I love the way you guys greet people and the games best part thank you for all the games you sell to usthank you
Great service! Only complaint was not much variety in game choices
Awesome store, friendly staff.
Employee very helpful. Purchased a hard to find item
Pretty sweet little store I have to say. I visited with both of the employees. They were both very attentive and had a lot of product knowledge. They were also friendly. I really like the younger guys N64 t shirt on Memorial Day.
Still out of nes switch
My 6 year old son picked out a game that was a little too advanced for him. We took the game back, but were beyond the return policy. The employee we were dealing with was very understanding since we were unaware of the policy and graciously allowed my son to exchange the game and also gave him a gift card with the remaining balance! Thanks so much!!
Manager was extremely rude to my 8yr old son, I dont believe the manager knew I was in the store. My son tried on a hat this was (1 year ago) and the manager said to my son, you tried it on now you have to buy it. My son told him he didnt have any money and he told him to call his parents and thats when I stepped in. I was infuriated, what a sad man.
Its a game stop
Gamestops kinda dying or whatever and its a little cramped inside but they had ocarina of time 3d, love that game
The employee was super cool. They Japanese style capsule machine was amazing. 10/10 cannot wait for next visit.
Great deal on an xbox one. Friendly service and prompt check out. Good guys working the registers and a clean store despite being in the mall.
Im always getting games and trading in old ones. This place is great for that. The staff are gamers and thats a bonus. Nobody at Amazon to talk to about game play.
Great place. Very organized, well trained and professional staff. Its nice to feel like a friend and not a customer. Only place worth visiting in the mall.
Visited during black Friday and the staff was friendly and helpful. They are more expensive than many online retailers but I prefer to shop at brick and mortar shops.
There werent very many options for used games, but the clerk was quite nice.
Awesome crew. Always friendly!
Terrible GameStop, manager saw us out side told us where the line to wait was then after waiting from 8am-10am they let people sneak in through the other side and take the last preorders
Friendly and informative employees
Staff is ok but management is consistently disrespectful. Went in and got snapped at. Im ok with gamestop going under at this point
The staff are very friendly
Great place and the staff is awesome and very helpful
Good customer service. They will order things you may want
Some of the used prices are a little high compared to other places but overall the people are knowledgeable and friendly and they carry a lot of new games.
Gamestop is the best place to buy games.
Awful store and wont come here again. Called 3 different days this week and they kept saying they were getting new switches in today. Turns out they got them yesterday and are out today. Thanks for wasting my time waiting for an hour before you open.
Good shopping
Great help and customer service.
Pretty nice but the employee kept trying to make me get the disk version of a game even though I said no multiple times
I like the stock.
Not a fan. Sold broken Xbox. Had to return it.
Very helpful staff and great game selection.
Nice staff
Online is the better option there expansive
Great games good service
Had the game I wanted for cheap
Best GameStop in Sioux falls hands down, employees are well trained and professional
The people were rude and seemed to not even care about their job. Very disappointed.
Good selection of games
Great service and customer care
Bought a Nintendo Switch here with a $50 online gift card and was told to wait 3-5 business days, it’s been almost a month since, we contacted them many times but were told to wait and wait, don’t buy from these guys, they will scam you.
Nothing too amazing, just another run of the mill Gamestop
Good finds!
Fair selection, high priced games.
Expensive but the workers there are nice
I got a game and doesnt even work, its happened many time with this place.
Lying about shipping dates, to get a sale maybe?
Helpful staff
Decent prices
Amazing cool
Just no.
Good
Great!
Like it
Good prices