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GameStop
810 Empire Mall, Sioux Falls, SD 57106, United States
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GameStop
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Ta
Review №1

Female employee practically assaulted my 7 year old daughter. This game stop has a Gashapon machine inside their store. My daughter was excited to see that they had one of the items she wanted and placed her coin in the machine a got the toy out. The employee then asked her if she purchased the coin from her, my husband told her “no” but we can purchase from her. The employee then proceeded to rip the toy out of my 7 year olds hands and told us that we were stealing. She then took the toy behind the counter and held onto it. We proceeded to purchase the coin from her and explained that all she needed to do was tell us, the parents, that we needed to purchase a coin from her and that we couldn’t use one of our own. She claimed again that is was theft and refused to give us any number to contact any kind of management. We stole nothing! We didn’t leave the store with it. What’s the difference between that and my daughter holding a game or other item in her hands until we purchase it? This could have been handled so much better. But this employee was terrible and kept telling us that we were stealing. Maybe GameStop should have better training on how not to assault children?

br
Review №2

Had a great experience here. The service was second to no one. Get job of explaining everything and good game selection

Ad
Review №3

The cashier was super friendly. There was a game I wanted to try but didnt know much about so he gave plenty of tips. There was a sale showing online and i mentioned it and showed him, even though it ended in store he still honored it for me which was amazing.

Br
Review №4

The cashier was cool af. Love you dude ❤

El
Review №5

Very helpful staff, and they helped me find exactly what I needed while steering me to great deals I didnt even know about

O
Review №6

Superle (super-duper) great staff good customer service! Good prices take your used phones in and get good prices

Za
Review №7

Idk how I feel about GameStops, uhm... continued semi-questionable existence, but the dude working there was nice and game-nerdy🤷🏾‍♂️ I didnt find anything I was looking for but he gave me a lot of good info on where to find what I was looking for and thats Ig... the worth?🤔🙄

Ja
Review №8

They are easy to work with and help customers out all iam going to say they are alsome.

Jo
Review №9

Possibly the best store in the whole mall. Good selection of games and other merch

Er
Review №10

Great place. Good service

Te
Review №11

The young man was knowledgeable and helpful.

Br
Review №12

Is game stop, the name says it all... nuff said.

Ca
Review №13

I liked the fact that it was in a convinent place in the mall, and the selection was pretty good. I was looking for a xbox one chatpad, but they didnt have it. Order it online like Im going to. You have to wait in line, because only 7 people are allowed in the store at a time. Let me know about your questions and I will answer them with the best of my ability! 😀

Je
Review №14

Always kind staff and help to find what I want

Do
Review №15

I love the way you guys greet people and the games best part thank you for all the games you sell to usthank you

ka
Review №16

Great service! Only complaint was not much variety in game choices

Ka
Review №17

Awesome store, friendly staff.

cy
Review №18

Employee very helpful. Purchased a hard to find item

Wi
Review №19

Pretty sweet little store I have to say. I visited with both of the employees. They were both very attentive and had a lot of product knowledge. They were also friendly. I really like the younger guys N64 t shirt on Memorial Day.

Kh
Review №20

Still out of nes switch

Tr
Review №21

My 6 year old son picked out a game that was a little too advanced for him. We took the game back, but were beyond the return policy. The employee we were dealing with was very understanding since we were unaware of the policy and graciously allowed my son to exchange the game and also gave him a gift card with the remaining balance! Thanks so much!!

Am
Review №22

Manager was extremely rude to my 8yr old son, I dont believe the manager knew I was in the store. My son tried on a hat this was (1 year ago) and the manager said to my son, you tried it on now you have to buy it. My son told him he didnt have any money and he told him to call his parents and thats when I stepped in. I was infuriated, what a sad man.

pa
Review №23

Its a game stop

Qu
Review №24

Gamestops kinda dying or whatever and its a little cramped inside but they had ocarina of time 3d, love that game

Le
Review №25

The employee was super cool. They Japanese style capsule machine was amazing. 10/10 cannot wait for next visit.

Jo
Review №26

Great deal on an xbox one. Friendly service and prompt check out. Good guys working the registers and a clean store despite being in the mall.

Ch
Review №27

Im always getting games and trading in old ones. This place is great for that. The staff are gamers and thats a bonus. Nobody at Amazon to talk to about game play.

Re
Review №28

Great place. Very organized, well trained and professional staff. Its nice to feel like a friend and not a customer. Only place worth visiting in the mall.

Je
Review №29

Visited during black Friday and the staff was friendly and helpful. They are more expensive than many online retailers but I prefer to shop at brick and mortar shops.

ca
Review №30

There werent very many options for used games, but the clerk was quite nice.

Jo
Review №31

Awesome crew. Always friendly!

An
Review №32

Terrible GameStop, manager saw us out side told us where the line to wait was then after waiting from 8am-10am they let people sneak in through the other side and take the last preorders

Jo
Review №33

Friendly and informative employees

Mi
Review №34

Staff is ok but management is consistently disrespectful. Went in and got snapped at. Im ok with gamestop going under at this point

Ka
Review №35

The staff are very friendly

Je
Review №36

Great place and the staff is awesome and very helpful

Te
Review №37

Good customer service. They will order things you may want

In
Review №38

Some of the used prices are a little high compared to other places but overall the people are knowledgeable and friendly and they carry a lot of new games.

Ch
Review №39

Gamestop is the best place to buy games.

Al
Review №40

Awful store and wont come here again. Called 3 different days this week and they kept saying they were getting new switches in today. Turns out they got them yesterday and are out today. Thanks for wasting my time waiting for an hour before you open.

GL
Review №41

Good shopping

ch
Review №42

Great help and customer service.

Af
Review №43

Pretty nice but the employee kept trying to make me get the disk version of a game even though I said no multiple times

gu
Review №44

I like the stock.

As
Review №45

Not a fan. Sold broken Xbox. Had to return it.

Je
Review №46

Very helpful staff and great game selection.

Je
Review №47

Nice staff

Sa
Review №48

Online is the better option there expansive

Be
Review №49

Great games good service

Ry
Review №50

Had the game I wanted for cheap

Wu
Review №51

Best GameStop in Sioux falls hands down, employees are well trained and professional

em
Review №52

The people were rude and seemed to not even care about their job. Very disappointed.

Cl
Review №53

Good selection of games

Lo
Review №54

Great service and customer care

cr
Review №55

Bought a Nintendo Switch here with a $50 online gift card and was told to wait 3-5 business days, it’s been almost a month since, we contacted them many times but were told to wait and wait, don’t buy from these guys, they will scam you.

De
Review №56

Nothing too amazing, just another run of the mill Gamestop

Me
Review №57

Good finds!

Ma
Review №58

Fair selection, high priced games.

Ab
Review №59

Expensive but the workers there are nice

Ex
Review №60

I got a game and doesnt even work, its happened many time with this place.

No
Review №61

Lying about shipping dates, to get a sale maybe?

ME
Review №62

Helpful staff

Al
Review №63

Decent prices

Ni
Review №64

Amazing cool

Va
Review №65

Just no.

Mi
Review №66

Good

An
Review №67

Great!

Mi
Review №68

Like it

Gu
Review №69

Good games

lo
Review №70

Good prices

Information
8 Photos
70 Comments
4.1 Rating
  • Address:810 Empire Mall, Sioux Falls, SD 57106, United States
  • Site:https://gamestop.com/store/us/sd/sioux-falls/1150/empire-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 605-361-5505
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:Closed
  • Saturday:6AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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