I highly recommend this Verizon store, we have been here twice and our experience was excellent! Ryan helped us at this visit and he was very helpful, professional and he listened patiently to all of our questions. He’s very kind and easy to do business with. He also was knowledgeable about the products we chose and that was also great. We’ve been to many many other Verizon stores and also some competitors and I’ve never received such great customer service as I did here. One thing that keeps us loyal customers for many years is great service just like this.Great job Ryan! We as customers appreciate this tremendously!!! And I wasn’t forced to wear a mask as it goes against our faith. Thank you for respecting our rights and not treating us like parasites.

This Verizon location was very helpful and was smoothest transaction Ive dealt with inside your company Verizon. Megan was able to help us with a broken phone replacement and got us back on the road. Thanks to Her and your staff.

Tyler did an awesome job helping me upgrade to a new phone with the best deal! Will be continuing to work with him!

I went there to get the phone was helped very well the salesman assisted me and got me into a tablet and a new phone for a very decent price with the very decent plan and every time I have gone into the shop he has helped and so all the other staff has been very kind and appreciate the business that comes in its more like a family atmosphere and I would definitely tell people to go to the Verizon on Kiwanis and 41st

Megan is a good provider 🥰 She was so calmed and answered all of our questions with smile 😊 Could literally pick her anytime I visit this store again 🥰

Griffin provides us with top notch customer service. Great experience! Thank you!

Andrew did an amazing job. He did a thorough check of our account to see if we were getting the best deal. When it came time to get a new phone he brought out several for us to chose from. Andrew was very friendly and he was also very efficient. We were done quickly and came away with exactly what we wanted for less than we expected.

I much prefer going to Wireless World rather than the standard Verizon store. They are always super helpful and friendly. AND, I they treat me like a person, and not herded cattle when I walk through the door. Make them your first stop. I have gone to this store for the past ten years and wouldnt have it any other way.

Couldn’t ask for better service. Megan was professional, friendly, and efficient! :)

Tyler was super helpful and patient. He made the whole new phone experience really easy. Highly recommend him.

Fast knowledge service. Offered options I didnt know about, some saved me money.

Ryan is the person to see; hes amazingly knowledgeable and a phenomenal customer service provider. He was able to turn my whole day around in less than an hour. Eternally grateful. Thank you Ryan!!

Griffin was great to work with. Very knowledgeable and helpful. I will definitely look him up the next time I need help.

Griffin greeted me as soon as I walked in the door. He was very helpful and knowledgeable about his products and his store. Great service and I would highly recommend this Wireless World store to anyone.

Ryan H. was absolutely fabulous to work with! We came in with hopes of joining accounts and getting new phones and he made the process fun, quick and easy! Excellent customer service!! We will definitely come back to this store!

Honestly it was the best experience Ive had in a long time if I lived in Sioux Falls Id go there to do my shopping with Verizon they helped me out more then the stores in my area would have Even tried

12/10 I use to renew my upgrades online but wireless world is the real deal! If you want customers services better than the rest wireless world is a must!

Great place!!! Great people. I could not even get anyone to answer a phone at the other Verizon stores when i was calling around to ask questions….This store answered their phone and were very helpful throughout the whole process… It is amazing how in this age you can hardly get a human to answer a phone at a retail store. They deserved my business!

Was at this store today and my experience with Josh was excellent. He was efficient and very kind !

He was the sweetest and we’re very satisfied with his customer service skills and manners. Would highly recommend to go to this young man. He was also very patient with us as we kept adding on devices for our kids.

We worked with Megan Stuessi today and had a wonderful experience. Megan was patient and understanding. Went out of her way to make sure I was able to keep all my photos when they didn’t transfer. 7 star customer service! Thank you thank you

I went in thinking I had a bad charger. Tyler figured out fairly quickly it wasnt the problem, just a dirty charging port. I also had to get a new case and didnt realize theres a difference between a 5G model and a regular model. Again Tyler noticed it right away. Top notch service

Tyler was very nice and helpful! I’m so glad he helped me set up my first iphone

Miles ran into more then one issue setting this phone up but he never gave up trying. The issues were not his fault and I appreciated him doing all he could to finally get the phone set up.

Excellent service guaranteed anytime I visit this store! The staff are always very helpful and extremely knowledgeable.

Ryan Heckman came to my rescue in ( my opinion) spectacular fashion. We are a long way from South Carolina here in Sioux Falls, SD and needed help getting my phone back on the air . He not only accomplished that in no time, as a bonus he replaced my wife’s screen protector. Service like this would make him King in the East. Big thx Ryan

Great service and took the time to help me with everything!!

Myles and Ryan were both fantastic in helping my wife and myself get new phones and helping us set them up. Myles went above and beyond in making sure we were both satisfied. It was a wonderful experience and I would recommend doing service there!

Myles Ching was super helpful! I would definitely recommend the custom service that was provided!

It was quick, friendly service. Enjoy my experience.

Griffin was very friendly and helpful. Will definitely go back to see him!

Tyler was very helpful in taking car of my new phone, answering questions I have and giving me other ideas of merchandise for my phone.

Ryan was so accommodating who made suggestions on my phone protection and put them on my phone. It was great. Thanks Ryan.

Myles was so helpful to look over our whole account and suggest the best options. It made the visit enjoyable!

Ryan did a great job explaining all of are options we would highly recommend him to anyone we will definitely be back

Easy to deal with and answered all my questions. Will deal with again

Tyler did a great job of getting my new phone set up. The process was efficient & Tyler was personable & pleasant to work with! Thanks!

Megan was awesome!!! She understood my concerns and everything ! I will go to her every time !!

This was my first time at this Verizon store. My experience was a complete nightmare! Two weeks after purchasing two phones, I was asked to come back in and return the phones and repurchase them. I was charged three activation fees for two phones (I was actually told one of the original two would be credited, but instead a third charge was added). I was told I would receive a $300 loyalty credit per phone, but when I called the Verizon customer service, they had no record of these credits. I will NEVER return to this store.

In and out quickly with a new phone and all updates in under an hour.

Went to Verizon in Sioux Falls today to get an upgrade to two of our phones. Tyler was easy to work with and showed great customer service. He kept us laughing through the whole process. Normally it’s time consuming and boring during the upgrade process since you can be there a while but he made it seem like the time went by fast. Definitely recommend seeing Tyler when you go to upgrade or get a new phone.

Another great experience in your store withRyan H. And Tyler. Wonderful and knowing help. These guys are great. This is the BEST Verizon store in town. You are my go- to help when I have a question. You all are there when I need you. Thank you so much. Because of you all I enjoy my phone and all it offers to me . Love it!!! Thank you VERIZON .....and all your great help.

Had such a great experience today. I was greeted almost immediately and was helped out with a friendly attitude and a smile.

Pretty good service..didnt have too long of a wait.

Great experience! Megan was lovely to work with, and nice to chat to while waiting for my liquid screen to dry.

Josh was very helpful and resolved my problem easily.

Megan was more then helpful!!! by far the best experience i’ve ever had at verizon!!!

Andrew is a great guy and very helpful. Thank you for making it easy to upgrade our phones

TYLER BELLO WAS AWESOME. He fixed my phone promptly, professionally and quickly. A pleasant stop. Would recommend him to everyone.

Great fast knowledgeable service.

We’ve never had a bad experience at this store and choose to come back time and again. The amazing people that work here, like Dennis, are why. Dennis was patient, kind and took time to help us figure out what would work for us. Just cannot say enough good things about him.

He was amazing very helpful very understanding took his time with us explaining everything that we needed to do ran into a few issues but he solve them in good record time. Definitely an asset to your company. Thank you

Josh was a very patient young man and did everything in his power to make me a happy customer. Good job buddy!

I have only used Verizon service and no other. I love Verizon. I was aided by Brooklyn and she did an excellent job!

Calvin was incredibly helpful and resolved everything we needed. He even helped fix some probs created by another Verizon dealer in town. This location is awesome - and Calvin was a huge part of our positive experience today. Well done!

Megan was extremely helpful. She was able to explain the promotions and what would be the best deal for me. She was knowledgeable and I appreciated her insight. I would definitely recommend this location!

Stopped into Wireless World looking for a product and walked out with it in hand after fast and friendly service. -Thank you

Megan was very welcoming. She answered all my questions in a calm manner. Very efficient. She assured me that I could come back anytime if I had further questions. Pleasant.

My husband and I discussed the service that we received when we left and we thought it was amazing. We have been with Verizon close to 15 years and this was the best service we have ever received. Andrew was so helpful! We weren’t rushed, he looked for the best deal for us, we didn’t feel everything was going over our heads and we didn’t spend the whole day in there. We will be going to that store and to Andrew going forward! Thank you for the great help and service!

Great customer service. Very friendly staff. Phone repair completed quickly and by the time they said it would

Great service and very knowledgeable

Jeremy really knows his stuff.

I’ve always had a great experience at this Verizon store! If you are a Sanford employee, this location gives you 2 free accessories with your phone upgrade. They are very knowledgeable, friendly, & helpful!

I went in with a very specific need and Calvin helped me get just what I needed. He was friendly, informative and not pushy. He did not seem to be in a rush though the store was getting busier as time went on. I felt that I could trust what he was telling me about offers available to me, to be correct and inclusive. I had an enjoyable experience today.

Dennis helped me get set up for a new business account. He made the process seamless and was incredibly helpful in answering all of my questions!

Excellent service. Andrew was right at the door to assist with a friendly manner and knowledgeable.On a back to back visit, Dennis helped right away. Asked if I needed assistance. And at payout helped me with my card.

Ive never had service with Verizon before. The service was great and the associate was very known and helpful.

I was so impressed with Kal’s helpfulness. He went above and beyond. He took the time to explain everything to me. I will definitely go back to Wireless World 👍🏻

Everyone was super friendly and was treated very well. I had my 1 year old son who terrorized the store and they were so kind and welcoming and gave him apple juice. I was very pleased and happy we chose Verizon and Megan for all the help!

Ryan was a huge help and walked me through all of my options….and made sure everything was set up (watch, passwords,etc) before I left. Thanks Ryan!

Thanks for the friendly service!

Jeremy got my phone up and working in no time. The price was right and he was super easy to work with. I was very grateful and I will use Wireless work again should I have ANY phone issues

Andrew was super helpful, and made the process of getting a new phone easy and pleasant.

Andrew was very knowledgeable and assisted my family with setting up 3 different phones with no issues and it didn’t take very long. We appreciate Andrew making this new phone purchasing a breeze. Highly recommend Andrew he is GREAT

I cant say enough about Ginnie and Dennis along with the team at Wireless World. They helped my find the best value for my business and my family. They created the best plan that made sense for our usage and didnt try to push me into something that was unnecessary.It was quick, easy, and professional through the entire process and helped save our business about 25%! Words cant express my gratitude.

Highly recommend Andrew. He was very knowledgeable.

Andrew was great with us!! Nice, patient, and helped us with all our Questions and especially helped us and all our family with a very professional manor!! If I need help, I will ask for him!

Walk-ins available no need for an appointment due to covid-19. Andrew was very friendly knowledgeable and quick with their service. Added a line to my plan from another Carrier got two new phones and transfered all the data over in less than 30 minutes. 10/10 would recommend.

Awesome brought phone in for battery replacement and a new back. They went beyond that put brand new speakers in the phone to. Thank you guys

Chad was a great person to talk to and he helped me as soon as I walked through the door and also answered the questions I had about a charger I purchased! He was very helpful with a great professional attitude! Thank you so much!

Myles was great! I asked him a few questions over the phone to determine if I was eligible for an upgrade, once he determined I was I came into the store where he had the phone ready for me. All we had to do was transfer my contacts etc, in and out quick!

They wanted too much information from me just to look at phones. I felt like they tried to keep me in the store longer than i needed to be there. It felt like high pressure sales even though we were just looking. The selection of phones was poor so they tried to sell what they had rather than help us with what we wanted. Will not return when i an ready to upgrade

Im so glad I started going here. I had a very bad experience elsewhere that almost made me switch to another carrier. Im happy to say after my experience with Dennis I have changed my mind. He was excellent & very good at his job. Ty Dennis!!! Ive been with Verizon for 20+ years & would like to keep it that way.

Had difficulty with my new SE iPhone. Screen went blank. Jeremy took a peek at it discussed with their repair man, stated they could most likely repair it rather than a new phone. I got a call in about an hour and it was done. Thanks much. Don

Myles was very personable & answered all of our questions!!! Great customer service from Myles! He helped us purchase 2 phones! We were in and out of the store in less than 45 minutes!!! Just want to say I hope you realize how huge of an asset Myles is to your team!!!

Ryan was super helpful and got me in and out quickly

Myles was very friendly, knowledgeable, quick to transfer service from another provider. He was a great representative of customer service for Verizon. Will be going back in the future and highly recommend this location and representative to everyone!

I went into the store & was welcomed and helped immediately. Myles gave me an explanation and replaced my screen in a few minutes. He was very kind.

Brooklyn was willing to sit with me and explain each step. Great customer service relations!

Myles was such a great help. I had difficulty getting my new phone due to some online issues but he was very patient and helped me the whole way. Definitely recommend this place and Myles!

Thank you for the time spent helping us figure out the appropriate plan for our account and taking the time set everything up. Very patient and helpful.

Dylan went above and beyond giving us a very efficient and enjoyable experience. In the process of switching carriers, joining a current account, and purchasing a number of other accessories, he was more than patient, intelligent, funny and helpful.Being new to the area, I will not be in contact with anyone but Dylan in the future. If it’s his day off, I’ll come back tomorrow.

Was willing to sit down and explain the difference in each device, and didnt push me into any decision for every purchase made there this year (4 total).

Myles was very helpful with our request. He got us what we needed and had us out in time with our tight schedule we were running

We had a fantastic experience! Cal was able to help us with everything we needed! He took the time to explain everything too!

Every time I go in that store theyre better than 100% and theyre very very knowledgeable and very nice to me every time

Andrew was great! Very patient and calm. Not A pushy salesman like other places. I appreciated his demeanor and expertise. Def recommend

I was helped by Miles. He was super friendly and it was overall a great experience. I would definitely recommend this store, they always answer the phone whenever you have a question and they are professional and friendly even though dealing with cell phones can sometimes be frustrating for all involved.

Very knowledgeable and helpful.

I had no problems getting in and getting what I was looking for. Brooklyn took very good care of me.