Took my Pixel 4 in to these gentlemen to have it repaired. I had asked most other places for a quote on repair and RUNDAQ offered the lowest cost by $40. It took a week and a half for the screen to come in after order was said to be for overnight which seemed to be no fault of RUNDAQ but their supplier. Screen was repaired in about 2 hours and they stand behind their work once completed. I definitely recommend giving these guys a chance to help you out with a purchase or repair. Thanks again!
My phone wasn’t fixed properly and i did have issues contacting them and getting a response but when i did receive one they were very kind and understanding! they replaced the screen and cleaned the inside and all that for free! very happy
Great customer service. Very welcoming and helpful. I didn’t choose here because of the price, but how I was treated. Only took 30 mins for my new screen. Thanks again!
I would absolutely recommend anyone in need of a fair priced and reliable phone to check this place out. Stellar customer service and NO high pressure sales tactics. The environment was clean, quiet, and inviting. Theyre knowledgeable and genuinely interested in getting you in the best phone to suit your wants and needs, NOT the fanciest most expensive thing on the market. These guys EARNED a customer for life!
I took my phone in to have the battery replaced, I had to schedule ahead of time because its a unusual phone (Cat S60) and they had to order a battery. I took it in and picked it up a couple hours later, upon picking it up I was told that after installing the new battery that it was not testing up to specs. They told me they were going to order a new battery from a different supplier and replace it again at no charge. Today I dropped it off and they replaced the battery again. I have been using it all afternoon and the charge last 10 times as long as the original battery had gotten down to and 7-8 times as long as the first replacement.Very happy with the service and their commitment to make it right.They could have given me my phone and not said anything about the replacement battery and I would have thought the problem was with my phone and I would have had to get a new phone.I would imagine that between the cost of 2 batteries and the labor of replacing both they either broke even or lost money on the transaction. That is how customer service should be. I will return for future needs and I will recommend them highly.
The stellar retailer isnt just that they sell what you want at a great price. What makes a retailer stellar is what they do when things go wrong regardless of fault. Rundaq really shined here with a recent snafu was if anyones fault either ATT or Verizon because of their on going battle. Rundaq work tirelessly to get the issue resolved for me in an optimal way. They really went above and beyond to remedy the situation. Way more than any other place I have been where there was a problem. I, without any reservations, strongly recommend Rundaq for any phone purchases.
Had some problems with my Apple Watch, took it and my phone for about 25 minutes and managed to fix it and connect it to my phone. Works perfect now :) didn’t charge us anything amazing service!! Highly recommend!!
RunDaq has been extremely helpful and has taken great care of my electronic needs. Each time Ive had any kind of issue it has been resolved to the highest level of satisfaction. RunDaq operates on a high level of professionalism and expertise.
Very helpful, knowledgeable and friendly, reasonable prices, and good supply of phones, tablets and accessories.
I got a new phone that is in great shape and works FANTASTIC! Their service is great and their very nice to help you with anything. Definitely going to rundaq for when I upgrade next! Their prices are great and affordable.
Thank you ordering my cell phone screen and doing the replacement. It was a seamless process.
Prices and customer Service are the best!!
Terrible. .Took my phone in for a new battery. It worked the same as before after I picked it up. . They did nothing but charged me. . .I had to have the batteryReplaced todayAt a different place and they said the original battery was still in the phone. .
One of the coolest phone stores I’ve ever been in. Friendly customer service. Precise and affordable. Definitely will be returning for my next phone.
Best phone place in Sioux Falls! Great people and awesome service!
Really nice and looks like new brand one
I recently got a new screen put on my I phone. This was the WORST experience with cell phones. I spent over $200 and the top speaker did not work after they fixed this. They blamed it on the last person that fixed my phone before them and it’s NEVER been fixed before. I wish I never would have fixed the screen as it wasn’t a bother. I have sent several people there for there business and after this experience I would not recommend them to anyone. This is an unfortunate experience but if I did this again I would stop payment on my card and dispute this. Very very POOR customer service.Kent Burton
Holy crow! Absolutely amazing! I usually hate going to cell phone stores but Rundaq was so different from the rest.By far the most affordable place in town and a genuine care from their workers.Simply put it’s the place I’d send my grandma to get her phone fixed because I know they’d treat her right.
Austin and Patrick were both extremely knowledgeable and helpful when purchasing my new phone. Prices were lower than anywhere else I could find. Highly recommend!
Excellent service! Went in with a shattered screen on my out of date phone. Found a great deal on a current model device. The staff was incredibly friendly and helpful. I had some issues activating service after switching between carriers. Went back in and they fixed the issue and called the carrier for me to be sure it was done correctly. The staff are knowledgeable and willing to take the time to help customers get their device working. Best service Ive ever had in all my years with a cell phone. I highly recommend this company!
These guys are the best. They answer all my questions without treating me like I am stupid. Honest and knowledgeable!
We looked at several places before we happened on Rundaq. Right away Austin, the owner and Patrick helped us out and took the time to explain why they recommend certain phones over others. Gave us a comparison between a few phones and told us what features were better etc. They are by far the most reasonably priced. Had a tech issue that Austin researched and was able to direct me over text how to remedy it because I wouldnt be able to get back in to town. Extremely happy with the service and quality. Thanks guys, youre going to be very successful!
Not sure if this slogan is already taken but if not, Rundaq’s slogan should be “Like a good neighbor, Rundaq is there”. Good and honest people. Good and honest work.
They helped me create a Google account for my new phone and transferred all my information and service for no cost! Highly recommend these guys!
They were amazing. Fixed the phone within 30 mins. Patrick went out of his way to explain everything
Extremely pleasant! Knowledgeable, courteous and reasonable rates! Would recommend this company to anyone! We spent endless non-productive and frustrating hours on the phone with Total Wireless tech support. We took a phone to RUNDAQ and they fixed the issue in a few minutes.
Very knowledgeable and excellent service. I highly recommend Rundaq.
They are always willing to go above and beyond to help you. Whether you are figuring out what option is best for you or just need something answered they are knowledgeable and willing to help!
Purchased multiple iPhones and an Apple Watch from Rundaq in the past. Devices always work well, and the employees are very trustworthy. They recommend products that actually fit within what I need, and have not tried to sell me more expensive products, or products that include features that I do not need. I have sent multiple friends and family members to purchase, and have their items repaired from this store because of the experience and care I have received from employees.
Rundaq is thelord of the batteriesBest place to go to get your battery replacedSmall town best small business in Sioux Falls
Great store, great products! The staff was very knowledgeable and helpful!
Friendly staff, great experience. Highly recommend!
We have had such great experiences with Rundaq! Austin helped my husband and I get amazing phones and all the accessories we needed to keep them safe, protected and charged. We will be back- hands down the best place to purchase all the fun tech goodies!
WOW.... best deal EVER on cell phone screen protectors! (& phone repair)They have a cool program, where you buy a screen protector, then they will swap it out for FREE if you scratch that one! VERY COOL! Ask them for details... I dont know how it works... I just know its an awesome idea!
I arrived just prior to the store opening and the gentleman working allowed me in and was happy to help me purchase a new phone. The guys working are very knowledgeable and helped install the screen protector and set up the phone. Highly recommend Rundaq.
Great place to buy your next phone! They went above and beyond to help me find a refurbished phone in my price range. I also appreciated their no pressure sales approach. Highly recommend for anyone looking for a phone on a budget!
This place is great! The first place I go to for a new device or just phone advice!
Very helpful nice job done.
Best service and cheapest in town.
Great customer service! They are willing to answer any questions you have. Highly recommend this store if you are looking for a new phone, laptop or even a portable charger.
Great place to buy a phone from. They were so polite and patient. They answered all my questions. Will definitely be going back for any phone problems.
Top notch! From customer service, prices and trust, this place gets it done. Austin and Patrick helped me out when my phone became a victim of the washing machine.They listened to what I was looking for and gave me options with unbeatable prices without trying to oversell me on other needless extras. They also got my new phone up and working to eliminate that headache!Again, great quality service and quality people adding to the Sioux Falls reputation.
Every time I come into the place, I feel welcome and they helped me, my GF and her mother with our iPhones or Androids. Thank you and god bless
Awesome place if youre looking to get a new phone or get one fixed! They gave me a great deal and trade in when I upgraded my new phone after my old phone started having some software issues. Would highly recommend, their pre-owned phones are in great condition and quality assured at the lowest price I could find. They also have plenty of brand new phone if youre looking for that as well. Was very satisfied with the customer service I received from the employees there, definitely will use again!
Excellent customer service repairing our brand new Ipad that we cracked the screen on. I would highly recommend them. Honest, fair and great prices on repairs.
Their products and pricing are competitive and the staff is very knowledgeable and helpful. They went above and beyond helping me acquire a used phone and get it set up. I highly recommend.
We visited this place a few days ago and Austin has always been super helpful and this store is great. Prices are affordable, and they are straight forward. Cant be said about all cellphone stores.
I would highly recommend Rundaq for anything phone related! Knowledgeable employees and amazing customer service.
These guys are the real deal. Good people, they have good quality parts, they do solid work and they stand behind what they do, so you know theyll either do things right or make it right.
These guys are AWESOME! I had two completely different phone issues in the last two days (both on my year-old Verizon phone), and the guys at Rundaq went above and beyond to help me with both problems!I will be buying my future phones and accessories from Rundaq. They have the BEST customer service, unbelievably low prices, and the phones they sell are all unlocked (so they can be used on any of the major networks).They have made me a life-long customer in just one day! 😎
Ive bought multiple Apple products and accessories from these guys. Their service and pricing is easily the best in town
Fast and friendly service.
I wouldn’t go anywhere else! Trustworthy and fair.
Staff is wonderful!
Outstanding help and service! Look nowhere else!
Service was good
This place is amazing! If your tired of paying exorbitant prices, want a good deal and good service this is it!
Great service