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CPR Cell Phone Repair Sioux Falls South
1604 W 41st St, Sioux Falls, SD 57105, United States
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CPR Cell Phone Repair Sioux Falls South
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Review №1

Dillons attention to detail, professionalism and courteous customer service was inspiring! The more time I spent with him led me to make the best decision for my needs and I am one happy customer. Thank you again for the CPR I needed most!

Et
Review №2

Called around regarding my cell phone earpiece sounding muffled and crackling. Had tried cleaning it myself. They gave me a couple options what it could be over phone but suggested to stop down so they could take a look at it. They first tried to clean it using their tools and techniques and turned out that’s all that was needed. They didn’t charge me a dime. Atmosphere seemed friendly, professional and experienced. Best service in town from my experience!

St
Review №3

We went everywhere else in town to get my daughters tablet fixed. CPR Cell Phone Repair was able to help us in under a minute! Highly recommended!

Na
Review №4

Absolutely fantastic customer service. Above and beyond anything i was expecting. Fair price, great people. Being a small business owner myself i know what it means to give customer service. They went the extra mile for me. I will pay it forward. You have my word. Id recommend this business to anyone in need of a repair. More than willing to help those in need, a rarity these days. I thank you so much! Well done. You will succeed...

Br
Review №5

They told me it was an inconvenience to help me with my life time warranty screen protector and are the only store Ive ever seen that charges for the screen protector and charges for the install every single time you get a new one. They also had to flex on me their profits by saying they do 500+ of the warranty replacements a week just because I wouldnt buy it from him.

Jo
Review №6

CPR Cell Phone Repair is the only company I trust to fix my phone. Not only do they know what they’re doing but they are super quick and they make sure you are 100% satisfied. I definitely recommend them to anyone who needs their screen replaced.

Am
Review №7

Very kind and respectful. I shattered my phone and they got me right in and had it fixed in and hour. Will recommend to everyone!!!!

Ch
Review №8

Walked in on a Sunday with a tablet and they helped us right away. Very friendly and knowledgeable. Ill definitely come here again next time.

Je
Review №9

I had a minor fix. I had spilled a little paint on my phone, cleaned and it was fix. No charge. Great service will go back again!

br
Review №10

Great place, friendly staff. Was having trouble with getting my phone to charge and they helped out immediately and didn’t make it seem like an inconvenience or a waist of their time. Walked in and walked out within 5 minutes.

Ci
Review №11

Very helpful staff and they try to get repairs done or parts ordered as quickly as possible. We always have a good experience here for our phone repairs.

Jo
Review №12

Wonderful, friendly servic. The fix to my grandson tablet was so minimal that they didnt even charge me. I will certainly return in the future if need be.

An
Review №13

Definitely recommend going here!! I had a broken camera lens and they cleaned the dust out of the camera and replaced the lens in under an hour. Only cost $75 plus I tipped. Super friendly people as well.

Em
Review №14

The guys there were great. Fast work, very helpful!!

To
Review №15

Very fast service, my phone wouldnt charge properly, and Riley had it fixed in minutes. highly recommended.

Th
Review №16

I had a problem with my phone that made it so it wouldnt charge, and I came in with it and they cleaned the charger port FOR FREE! That was apparently my only problem and I was sent back home with a perfectly charging phone.

Te
Review №17

Good work, completed quickly. Had what I needed in stock and didnt have to wait for them to order it.

Vi
Review №18

Was the best cell repair 👩‍🔧 I’ve been too. There are many of these places here and over the years I’ve had to use a few. This place has the best reliability and customer service. Within hours my Apple device was fixed. If you have an Apple device ask for Rylie! He knows his Apple products very well.

Sc
Review №19

Came in to check to see how much to fix my speaker so I could hear people I was talking to! Just needed cleaning and now it is fixed- no cost ! Glad Verizon was to lazy to look at it !Thanks

Mr
Review №20

Huge selection of devices!! iPhones, Androids, computers, etc. They also can fix just about anything.

Da
Review №21

Was helping my mom to get her phone screen replaced and she decided to give CPR a try. At first it seemed good, they were pretty quick which was nice, however, about an hour after getting her phone back it cracked yet again and was clearly a stress fracture rather than a break from dropping it or something else like that; just from fingers tapping the screen.She called them back frantic that she would have to pay yet another substantial amount to replace the screen. A female claiming to be the manager, with terrible customer service told my mom that it had to be physical damage and that they would not do anything to make it right, but she could pay for a new screen.Now, you could tell pretty easily there was something left under the screen keeping it from being flat. We then went into the store to show them in person (the woman on the phone didnt even ask to see the danged screen). A gentleman near the doors helped us out and could tell it wasnt a break from an impact, took the screen off and what do you know, there was something left under the screen during the repair that was the cause and he admitted that HE made a mistake. He then went back to the manager who reluctantly let him replace it..Im giving them 2 stars ONLY because one of their good employees admitted his mistake, made it right and made us feel good. I cant give them 5 stars nor will I recommend them to anyone solely because of the manager who belittled my mom, put the fault on her and would not lift a finger to help her and provide good customer service.In the picture you can pretty obviously see the screen is not sealed flush and there is something under it right where the stress fracture occurred...I despise giving negative reviews, but, what I hate even more is poor customer service when your job is 99% customer service.

Ad
Review №22

They were very helpful!!! Provided a great screen protector as well as activated my new phone after transferring all my files from my old phone!! Great service awesome people there!!

Je
Review №23

Fast, friendly service. Very knowledgeable and helpful with the job I needed. I would highly recommend this business for cellphone needs!!!

ik
Review №24

Broke my phone and came in and got a new note 10. The gentleman that helped me was quick and awesome. Oddly enough I went there because of fat kid fillys

Ja
Review №25

Highly recommend! Just got my camera lens fixed and camera done and its working great. Got it done super quick and very professional. I will definitely be going back with any issues with my device and buy my next phone from them too!

An
Review №26

Been traveling for over a month and my iPhone battery started dying quickly. I was happy to see this CPR store close to my AIRBNB. Made an appointment Sunday night for a 10am appointment the next morning. When I arrived, I was promptly greeted by the store’s team and we began going over my phone’s battery issue. It took them less than an hour to replace my battery. Thank You CPR team!IN ADDITION: If you liked my review and thought it was helpful, please click the like button. Thank You!!!

Jo
Review №27

Quick efficient service. Our experience has been exceptional on each visit.

Ei
Review №28

Great help. Very pleasant to work with

Jo
Review №29

Had a great experience with them. At first it was looking like having to replace the charging port of my iPhone but the technician was able to clean it out and save me some money as I have an order phone and was not looking to sink a lot more $ into it.

Sa
Review №30

Helpful service, thorough work, although a small shop, has everything you need. :)

A.
Review №31

Repair was ok as well as pricing. $53 diagnostic fee straight away, even if you know the issue Parts was additional. Took quite a while for them to order parts. I would have thought a few days less bring this is what they do. Amazon would have got me the part quicker.

Je
Review №32

They are not very helpful. Could care less.

Pa
Review №33

The people were very nice and quick when fixing my phone. Would go there again.

Ca
Review №34

Great place to go for cracked screens.

Ka
Review №35

We found a flip phone that will work for my elderly mother in law. Very helpful and reasonable price.

Fr
Review №36

They water able to fix my Surface Pro overnight, have it back and its working nicely.

By
Review №37

Highly recommend calling this business!!! I thought my phone was done for and they fixed it in about 10 minutes. I am so glad I didnt listen to my phones servicer! I will always try them first from now on. Also they saved this same phones life one other time when my phone had some water damage and I thought it was done then. thank you! 5 stars for sure!!!

Pi
Review №38

Quick and easy service

Te
Review №39

Great friendly staff, super fast screen repair and quality replacement parts with a fair price. Thank you

Ry
Review №40

Appreciate CPR’s recommendation with getting me a new phone case for my iPhone 11. I have tried so many different phone cases in the past and the ZAGG cases they carry are outstanding for any smart phone you currently have. Not to mention, the price was very affordable too. CPR offers so many different services and accessories to accommodate anything with your electronic device. Highly recommend!

Le
Review №41

They did what I asked and repaired the glass cover for my rear camera. What the didnt do was inform me that the middle camera was basically trash and wouldnt focus due to dust exposure. They need to be more forthcoming with information. Kind of feel robbed.

Aj
Review №42

Its was a little more expensive than I wouldve liked but for the quality of work and how fast they did it...spectacular service, definitely worth it

J.
Review №43

Sold us a stolen phone, our service got disconnected because of it had to come back return the phone, and get a different phone, they said they would order a replacement phone and gave us a date, now they can’t guarantee a date of when I would see my new phone, employees have been nothing but disrespectful where they are placing blame on us as a customer when they sold us a stolen phone, not sure how a place where they are a business of repairing phones and selling phones can’t do a simple swappa search of the IMEI to know it was stolen I use to love this place since I got a phone before but now I wouldn’t recommend this place from the disrespect and treatment that we just received!I would have to update my review to note that the girl ( Brooke ) and guy ( Justin ) I regularly go to are the best at helping out a customer and for your needs but it’s the manager and other employees that felt the need to try and blames us for their mistake while the phone did come in late and they have helped to make sure the mistake doesn’t happen again I am not sure if I’ll be eager to come back knowing they have a manager and employees that choose to place blame instead of offering solutions or showing some sort of empathy since my phone is what I use to work from home. The owner tried to make it right and apologize and gave us a free screen protector for our trouble.

Di
Review №44

Superb service, was able to help me access my phone when the screen was busted. I definitely recommend this place if you need a smartphone repair. Thank you!

Jo
Review №45

The people in this store are crooks. They take advantage of those that are low on money with loan shark tactics. They are affiliated with Verizon.Do not trust them and go somewhere else. Take an item from Best Buy and add 20% on top, that is there retail price on a USED phone. Only new, friends.

Mo
Review №46

Went to check out iPhones yesterday since I have a Samsung Galaxy & was kind of being rushed by employee . I chose a phone I wanted to check out & was told they were gonna see if Metro would be compatible to the phone & next thing I know I was told all my information was transferred to the iPhone . I didn’t even get to see how the phone operated before I left the store & now I’m being told there’s a restocking fee when I was never told that in store . Highly upset .

Ke
Review №47

Great store and great service! One of the best repairs stores this side of the Mississippi!

Ta
Review №48

Zak is awesome. He fixed my switch lite!! Love!!!

Tr
Review №49

I’ve stopped on many occasions and gotten great service. Today I had to have a screen fixed and they did it quickly and even replace my screen protector on the new screen. Then I stop later in the day just passed closing to get another screen protector fixed and Zach was willing to re-open the door and take care of me right after closing. He did it with a smile and was only concerned about making sure I was taken care of. I will continue to bring my business here!

Ai
Review №50

I absolutely recommend CPR. When I had gone to AT&T they said my phone was completely shot and I should give CPR a try before getting a new phone. Super friendly employees! Although my phone struggled to restart, they kept trying -- and it works now. Thank you so much! :)

be
Review №51

Quick and great service

Ga
Review №52

Excellent service

Za
Review №53

Great, quick service, excellent repair quality.

Je
Review №54

Employees are super nice and helpful! They were able to fix my Apple Watch although they don’t normally work on them. They gave me tips on what to do, what covers to buy, etc, which definitely made me feel like they had their best interest in mind.

pa
Review №55

Very knowledgeable on fixing speakers

De
Review №56

Great service and friendly.

Ma
Review №57

Service and quality that can be described as excellent, work on time

Sc
Review №58

I couldnt be more happy with my experience. Everyone was extremely nice and provided excellent, fast service. Brooklyn went the extra mile and it is very much appreciated! Ill be back for any cellphone needs that I have.

Co
Review №59

This CPR business is the best!! The great people that work there are ready to help with any issues you may have. They are friendly and very knowledgeable and willing to go the extra mile Go there to get the best deal in town ! I highly recommend them!

Ju
Review №60

Riley at CPR gave outstanding service....he was patient and persistent until the problem with my phone was remedied. Very helpful, and I highly recommend.

Ro
Review №61

These guys are amazing!! Ethical and intelligent!! They immediately opened up my phone (without charging anything) and recognized problems left by another local cell phone repair business company. They are honest and won’t scam you like the other guy. And guess what, there’s no hidden fees, gimmicky recommendations, or fear tactics. They were fast and pleasant. These are my people from here on out!!

vi
Review №62

Best service anyone could ask for. Incredibly fast. Touchscreen not responding. Dropped it off, gave me a courtesy call to let me know what they found out before proceeding to fix, within a half from courtesy call the phone was fixed and ready for pick up. Within two hours my phone was back in hand ready to go. Absolutely amazing staff and service. Highly recommend. -Craig

Jo
Review №63

Thanks for helping me so quickly! Happy with the reasonable price on repair too!

Mo
Review №64

I purchased a used iPhone here one year ago, and it still works and looks like new. The service was extremely friendly, and the price was fantastic. I would recommend this place to anyone looking to save some money while still receiving a quality product!

Ji
Review №65

The folks here are always friendly and helpful diffently recommend

La
Review №66

Well I havent got my phone fixed yet but should be ok. Gotta wait maybe five days.Got my phone and it looks great!

Ni
Review №67

Fast service, cheaper than buying a new iPad and no worries about screwing it up trying to do it yourself. I was disappointed that when I got it back there was little scratches and dings around the outside metal body Im assuming from taking the old screen off.

Ca
Review №68

Nice fast service

St
Review №69

Up front pricing. Fast service!

De
Review №70

It was 10 after 6PM, they would not put a battery in my phone, I drove over 40 miles to Souix Falls .

Ri
Review №71

Brought my IPhone 8 in for a new battery. My Otterbox case was damaged in 2 places and the technician did not inform me this was done. I will see if Otterbox will replace it otherwise I am out of $ 30.00 for a new case I previously purchased at Best Buy.An update as of 7/13- Store ordered a new Otterbox to replace the damaged one and i now have it but I had to call them to see if it had come in. I have changed my rating from 2 stars to 4 stars.

Te
Review №72

Friendly, quick, and fixed our iPad! Great service! Highly recommend!

Pa
Review №73

Very friendly, fast and reasonably priced. Had parts in stock.

WO
Review №74

This is a great place to go if youre looking for a quality used phone. No junk in this place... This is a high-end quality store with phones that look basically brand-new. They are also very technical and can repair just about anything so I would start here if you are having phone trouble or just need to replace a phone without having to buy a brand new one.

Pe
Review №75

Kevin was great, very helpful customer service. Helped us diagnose problem with iPhone. Highly recommended!

Da
Review №76

That girl had my ear speaker working so good in about a minute and a half i had forgotten how a clean ear piece is supposed to sound,,,Its so loud now im on my way to get my ear drum repaired!!

Pa
Review №77

I dropped in here today to see what they had for used phones after a horrible experience at another place in town. They were extremely kind and knowledgeable and helped me to pick out a great phone for my budget. Thank you so much for your great service Riley! Im definitely telling everyone I know to come here to get a great phone at a great price!

Ha
Review №78

VERY helpful and quick. I have used them many times and I have always been more than pleased with their service. They can fix almost anything. All iPhone users, go in and talk to them about their insurance plan. It covers much more and is more affordable and convenient then apple care. I highly encourage everyone to use these guys!

Da
Review №79

Very nice & professional. They sold me the phone I need they did not try to up sell . Transferred my information, All while I waited! I would definitely recommend and going to use again.

Ro
Review №80

After being told by AT&T there was nothing they could do to fix my phone, I went to CPR Cell Phone Repair and after 10 minutes walked out with a perfectly good phone again after a few changes. I would highly recommend giving them a shot.

Am
Review №81

Just want to thank Phone n Fix in Sioux Falls, SD on 41st Street!! Your customer service is so appreciated! Thank you for always saving the day and being able to help when Ive thought my only option was to buy a brand new phone. Again, Thank You for your amazing work!! I will recommend you to anyone!

Am
Review №82

I stopped in this morning to get my cracked screen fixed and it was fixed well within the hour. I also bought a durable tempered glass along with a very nice hot pink case! I absolutely loved the customer service and the owner Steve was amazing! If I have any other repair needs Ill be stopping in to have them take care of me!

Ma
Review №83

Absolutely outstanding service and price

To
Review №84

Got the part right away. Then I dropped my phone off to have it replaced and it hardly took anytime and they had it done in the time they said.

ky
Review №85

Riley was so helpful with counsel problem!

Re
Review №86

Great service, very friendly.

Sa
Review №87

My teenage son has purchased 3 phone from them over the years. The staff members are knowledgeable, polite, and fast. They were able to field any question I threw at them and helped my son come to the decision on the phone that was right for him. They helped him get it set up so that it was working when we walked out the door. I would highly recommend them to anyone looking for a different phone or needing repair on a current phone.

Mi
Review №88

Phone n fix took good care of me and my phone. I brought in a phone with broken screen and they fixed it in about 30 minutes. The service was nice, personal, and fast. I can not recommend these guys enough. They are great. if you need a phone repair head to phone n fix. I promise you will not regret it.

Sc
Review №89

Great experience working with the owner Steve and his staff. Very friendly, fast and excellent customer service! The service techs did a great job changing out my iphone batteries for both my personal and work phone. Also, my speaker wasn’t working correctly, so they cleaned it and works great. Would highly recommend them!

Je
Review №90

Great service - fast and courteous.

Ja
Review №91

This is the place to go if you want excellent service and quality devices. My daughter and I went here to get her a phone. They had exactly what we needed and at a great price. I will be going back here for my next phone.

Sh
Review №92

These guys are awesome. Very friendly, know what they are doing, and quick workers. Would definitely go back here if I needed anything. Kind, genuine people who are knowledgeable about their work.

Ma
Review №93

My phone suddenly wouldn’t charge this morning,(tried three different chargers) which was alarming since I need my phone for work. I went to Verizon to see what the deal was. They tried to plug it in then said my charging port went out and I could upgrade my phone or I could go somewhere to get it fixed (they told me to prepare for at least 150.00) I was frustrated because I just paid off my phone and my insurance/warrenty expired when that happened. I went to Phone and Fix and the first thing they did was clean out my charging port. She dug out a ton of gunk, but it still wouldn’t charge. They told me it needed to be fixed, and they could do it there. Prepared for the 150.00 quote, I asked how much it would cost. It ended up being less than half of what the Verizon guy told me. She also mentioned my cracked screen protector wasn’t as effective in its state, (which I was planning on fixing anyway in the future) so I had them install a new one. Over all, my bill was still less than what Verizon quoted me, and it was done in an hour. I appreciate the time put into looking at my phone before just saying it needed to be fixed.

He
Review №94

Very friendly and helpful. Found exactly what we wanted at a good price. Very knowledgeable staff gave valuable advice. We will go back here!

Me
Review №95

These guys are the best. The have proven competent and back their work 100%. We had taken our phone to another phone repair company who messed up and these guys fixed their mess up and the phone has been great since. Will not go to another store ever again. Been with them for 3 years and the more I go back, the happier I am. If you are on the ledge- stop thinking and go to phone n fix! :)

Da
Review №96

I dont know anything about how to fix phones. These guys could have made me pay $75 - $100 to fix my phone that wouldnt charge and I would have been thankful. Instead they took care of me for free (it was an easy fix - but I didnt know that). Super cool. Customer friendly.Thankful they are around.

Di
Review №97

I had a virus and they fixed it in 5 minutes!! Thank you!

Sa
Review №98

Walked in a few days ago looking for a new iPhone for a decent price and met Austin who helped me find a phone that fit all my needs and more! He and the staff went above and beyond my expectations. They were extremely knowledgeable and patient with me throughout the process without making me feel rushed in purchasing a phone. He answered every question of mine and took the time to explain the differences between each of the phones. I had also mentioned some of my difficult experiences with my previous phone carrier and he helped me explore other service options that would best fit my budget and needs. Thank you Austin as well as the other staff for being so honest and creating a wonderful experience for me!

De
Review №99

I took my 92 yr old mother in to get her smart phone cleaned up. These people are awesome. You will not be disappointed. Nice people you can work with.

Mi
Review №100

This place is the best! Fast, knowledgeable and friendly! Will definitely recommend them to family and friends!

Information
39 Photos
100 Comments
4.5 Rating
  • Address:1604 W 41st St, Sioux Falls, SD 57105, United States
  • Site:https://cellphonerepair.com/sioux-falls-south-sd/
  • Phone:+1 605-274-6700
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
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