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Eyemart Express
3501 W 41st St, Sioux Falls, SD 57106, United States
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Eyemart Express
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Li
Review №1

I needed new glasses for my husband who was in the hospital and needed them quickly. Dustin and Sara were awesome in helping me to get the frames, and because my husband could not be there for measuring for the bifocal, they used previous ones and came up with a perfect fit for my husband in record time!! We are so grateful for their attention to detail and for going the extra mile to help us out! Thank you Dustin and Sara at Sioux Falls Eyemart Express!! Linda H.

Ja
Review №2

Joe was super helpful and real. Like not just trying to make sale he was genuine. Awesome selection of glasses.

Ch
Review №3

Very helpful and pleasant employees. Everything was easy, quick, great price, great value for the cost. Got new glasses the same day. Fast, to day the least. Keep on doing what you doing, it is great and was a great experience. Ill be back for sure. Thanks again.Chuck

Tr
Review №4

Tina was great! She jumped up to help me right after she finished with the previous customer and took care of me quickly and efficiently and knew her stuff really well. She answered all of my questions and was very friendly and professional the entire time. I would recommend her to anyone.

Ja
Review №5

Steve went above and beyond to find the perfect pair of glass, in addition to providing outstanding customer service.

ja
Review №6

Tina was fantastic helping my daughter and myself. The store was very busy but she still was amazing. During pick up she was working with a very rude customer but she remained very professional helping her and continued helping others. I couldn’t be more impressed with her! Give the girl a BIG raise because she deserves it.

Me
Review №7

Was in a rush and Eyemart came through! Broke my glasses and needed them replaced immediately as I was leaving on vacation… ready to wear in 43 minutes!Thanks Eyemart!

No
Review №8

Joseph was very helpful and swift. top notch service from a top notch guy!

da
Review №9

Great price, excellent service. Super fast turn around from selection to picking up my new glasses. I womt go anywhere else. Keep up the great work.

Al
Review №10

Steve was personable, friendly and knowledgeable. Bought some designer frames with transition lenses and took less than an hour to recieve my new glasses. Very pleasant experience, fair price and my new oakleys look amazing. Definitely recommend

Al
Review №11

I really like the store and the employees. Thank you so very much for being able to make my 2 pairs of progressive glasses before I headed back home.Thank you again.

St
Review №12

Kind professional staff, easy to work with and fast service.

De
Review №13

Didnt have to wait and salesperson was knowledgeable and was very nice.. Jessicas told me about promotion with getting one pair and getting second pair for 20.00..i did recommend my husband to go as well. I will definitely go back.

Ja
Review №14

I went in to update my glasses prescription. I had the exam done from a previous doctor. I went in to eyemart to compare prices on lenses and frames. It turned out they had a deal where i could get a second pair of glasses for $10 so i picked out frames and basic lenses. I left with two pairs of glasses for less than $100.The store was really busy but i was acknowledged right away and told I was 3rd in line for help. The manager Dustin was polite, and took the time to explain promotions and ask how my day was.When it was my turn the employee -Jessica- was friendly and explained all my options. She was up front about pricing and made sure all my questions were answered.The lab promised my glasses would be done in an hour. It was less than half an hour and i was told they were ready.Eyemart is by far my first choice for glasses due to the kindness of their employees, good prices, and protection plans for glasses. I recommend eyemart over anyone else every time.

M
Review №15

Steve was awesome to work with. He made my day. Will be going back when we need glasses again.

Ta
Review №16

My visit to Eyemart Express was very nice friendly and very pleasant and very nice people very nice place I will go back and I will tell my friends to go there and they where fast.

Sc
Review №17

Excellent service. Made sure we got everything we needed and our glasses are perfect. Amazing selection of frames.

Je
Review №18

My experience at eyemart Express was awesome the store was extremely busy but the coworkers were very very nice to all the customers and greeted every customer that entered the doorway it was a very friendly environment and it would definitely come back to get more glasses when needed it is a very professional and friendly environment I would suggest this to anyone who needs contacts or glasses to go here.

Jo
Review №19

Steve was super nice and helpful. The facility is clean and well organized.

Li
Review №20

Excellent service and recommendations. Happy with quality annd price.

Lo
Review №21

Friendly service, good prices and very willing to make it a great experience!

Er
Review №22

They are extremely friendly and helpful! It was my first time getting glasses and they made me feel more comfortable there. Would definitely recommend to anyone to get glasses there!

Ta
Review №23

I was very pleased with how the employees were so friendly and making sure I understood all of the different options when making my purchases.

Tr
Review №24

The staff is always chipper and helpful! They have a lovely comradery that is very refreshing from other glasses vendors. Plus, the employees strive to give me the best deal which is very important to me, given I lack eye insurance. I am Eyemart for life!!!

Je
Review №25

Absolutely amazing customer service! Wouldnt go anywhere else to get my glasses.

Ma
Review №26

I had an emergency situation And needed eyeglasses to return to work from an eye injury and had to have a friend drive me to eyemart Express by the time I got there it was an hour before closing and Dustin helped me along with a couple other employees I was able to get my glasses and return to work within 24 hours. Dustin was the rep that has helped me several times since with adjustments and has always been very delightful friendly helpful and I have hardly had to wait long at all each time. And since my eyesight is so poor Dustin has even offered to deliver my glasses to me so I would not have to have someone drive me to the store I highly recommend eyemart Express to anyone who expects a high level of professonalism skilled workmanship speedy transactions and competitive pricing.

Ri
Review №27

Excellent customer service, fast and friendly, very knowledgeable. Great work Tina!!

Pa
Review №28

Will definitely be back and recommend to other people. Wished they were a bit more aggressive about better options. Had to reorder to get upgrades but they were very nice and accommodating. They were very busy but I was helped and my order was written up in a reasonable time frame.

Je
Review №29

I needed glasses ASAP and Sarah made it happen. I didnt have to settle for just anything, I was able to pick name brand in the style I liked. Im beyond thrilled with eyemart, wont be going anywhere else for glasses as long as they keep the customer service and variety. Also I felt they are very affordable even not being able to use my insurance. As I had already used it the previous year.Thank you Sarah and the staff at eyemart for getting me back to work the next day.

Mi
Review №30

Extremely friendly staff! They made the experience fun for our 7-year old daughter. Nice quality and affordable glasses and ready in less than an hour!

Ph
Review №31

Really friendly people with a great environment! Just want to thank Justin for helping me out today with adjusting my frames. 10/10

Cr
Review №32

Was very much looking forward to purchasing one maybe two pairs of glasses, but I spent 30 minutes there, no one acknowledged my presence. Several workers were standing around. I saw them immediately help two people who came in after me. When I finally got someones attention I gave them the glasses I was interested in and they stood at their register to ring me up like I was at Walmart. I have no problem understanding if they were busy. But when they completely ignore that is bad customer service. When I expressed my disappointment, the woman couldnt have cared less. Teach your people some better customer service.

Ri
Review №33

The staff was friendly kind and courteous they knew their business well Ill certainly return again thank you

Pa
Review №34

Fast service and decent pricing.

Me
Review №35

They are superb!! Excellent customer services with reasonable prices! Thank you.

Ko
Review №36

Went in today with broken glasses. Thought i could get new glasses from warranty, unfortunately both warranty and eye prescription were expired. Thanks to Joseph, who helped me, i was able to just pay for new frames and they put my old lenses in. I cant drive without glasses. Wonderful atmosphere! Huge shoutout to Joseph for finding a solution!!!!!

CF
Review №37

During these uncertain times they had provided a healthy environment and provided exemplary service and in a timely manner. I needed glasses ASAP in ordinary to be able to drive and in a matter of a 2 hour period I had 2 pairs of glasses. I would definitely go back and recommend them to my family and friends!

An
Review №38

Dustin and Joseph were awesome.

Ji
Review №39

I enjoyed doing business with Eyemart. Despite the pandemic protocol, I was promptly waited on by courteous sales agents (Joseph) and my glasses were ready within four hours. Thats unheard of.When you need new glasses, there is nothing better than 4 hour service. Why wait days or weeks with so many other online stores, when Eyemart will take care of you for cheap.I used the twofer 40$ coupon and was quite pleased. I went cheap knowing the plastic lens would be thicker and maybe heavier and uncomfortable......but.......they were perfect. They werent so heavy that they were uncomfortable. If you want a thinner lens (poly) then it will always cost more wherever you shop. If you want more expensive frames with designer names, it will always cost more wherever you shop.Eyemart can handle all customers from cheapskates (like me) to those with more of a budget to shop for the latest expensive style.Im still impressed with Eyemart and never regretted taking my business elsewhere.If youve got to have glasses with new lens as soon as possible, go to Eyemart and get the job done. Takes four hours to have new lens with no scratches to see the world the way its supposed to be: clear and focused.This is the way the eyeglass business should be run: time is of the essence and nothing is more expedient then new glasses. A new wrinkle in the eyeglass business has been brought to the customer: this company is gonna swoop the market, and they should.

ak
Review №40

We walked in on a BUSY Saturday morning as first timers and were helped very quickly by Sara. She did such a fantastic job helping us, we were clueless and she was very patient and kind with my 5 year old. She was very thorough at explaining everything clearly. She got us, what I believe, to be the cheapest deal on 2 pairs which was really awesome.A couple hours later we were able to pick up, then another very kind lady, Liv, helped my son ensure proper fit. It was such a great experience and Im very very happy with the prices, customer service, and quality of product. We will continue to do business with Eyemart and I highly recommend it to anyone.

Li
Review №41

I was treated with such patience and awesome customer service! Lyndee was the employee who assisted me. She was prompt, so sweet and thoughtful. Couldn’t have asked for a better eyeglasses purchase experience.🤓

Sa
Review №42

Joesph was so helpful! All of the employees were nice and also helpful with all questions. I was very appreciative that the employees were consistently cleaning and sanitizing everything.

Lo
Review №43

100% impressed!!!!!!!!!! Optometrist was very thorough - got script right away, had tons of frames to choose from, great help from staff, had new glasses and could see again in under 2 hours. Great job Eyemart Express!!!!

ar
Review №44

My wife was going through a very challenging time after cataract eye surgery and her eyes were not stabilizing enough that they could do the necessary ultraviolet treatments needed to get her eyesight back to where it needed to be. She was extremely frustrated and we decided that we would get a prescription from the Optometrist and try and get her what she needed, wrap around glasses with total eye coverage and full UV protection. Something to get her through two weeks. Dustin the manager would not quit until he found frames that would work, they were ready in 72 minutes and he called the next day to see how they were working for her and when he discovered that the prescription didnt work well asked us to bring them back so that he could try the previous prescription because they could have moved back enough that it would work. We did, the old prescription worked much better and she can now function somewhat normally which she was unable to do before. Great customer service from a manager who wouldnt give up.

Ha
Review №45

Very helpful staff!

Ra
Review №46

44 minutes glasses were ready heck yeah!

Ni
Review №47

We had an excellent experience, Lyndee and if I remember right, Joe, were very patient with my three year old and made picking out his “Spider-Man” and “ninja Turtle” glasses fun for him! With their coupons, you really get a fantastic deal on glasses! We called everywhere in town to try finding a place to get a prompt replacement after my son misshaped his primary pair, eyemart was the only place we could find that could have them done within a day! I’ll definitely be returning for myself in the near future.

Am
Review №48

Great customer service and great selection of frames. The manager here is excellent!

Bi
Review №49

The staff at Eyemart Express are amazing! They made it a fun experience for my 5 year old boy who did not want to sit still. They were friendly and smiley. Knew how to work with a wild child. They had the glasses he liked and in good quality. Thank you Eyemart Express!

Fr
Review №50

Everyone was helpful. Great selection of frames and they made you feel safe as they provided hand sanitizer..wore masks and sanitized frames customers tried on. 👍

Jo
Review №51

I had issues with my new glasses and they were happy to change my frames and get me a complete pair of glasses with no problems

To
Review №52

I lost my glasses and your one day service was great. Very happy with your selection and Sara’s service was top notch.

Ge
Review №53

Eye appointment was quick and amazing. Everyone was polite and caring. My glasses are glasses I never thought I’d wear but the person helping me said I look great! Thank you so much!!!!

Jo
Review №54

My experience at Eyemart Express was rewarding today due to the person helping me, Liv. She went above and beyond to get my glasses to work for me. She continued to make many adjustments to my new glasses and even consulted with the eye doctor next door. I appreciate her efforts so much and can’t thank Liv enough.

Pa
Review №55

Victoria was the clerk that helped me with purchasing my glasses. She was very helpful with the insurance that I have. She was not familiar with that insurance and they were not available to help her process my insurance as they were closed that day. She kept the frames I chose and after she was able to contact the insurance company on Monday, she then called me at home to inform me of it. I then went back to the store and she was able to help me with my purchase. Very knowledgeable and friendly. Greeted every customer that came through the door, even when she was working with another customer! Great service!

Ka
Review №56

Sara at Eyemart in Sioux Falls on 41st is AMAZING. She is patient, gives her opinion without making us feel pressured into anything. My son loves her. We get all of our glasses there and they are always ready within 1 hour. Love that they text us when our order is ready. Sometimes their store can get a bit busy but we try to be there as soon as they open to minimize the wait time, especially with kids along. We wont go anywhere else. They always look up our insurance, get that part handled for us and get us on our way! Love Sara @ Eyemart SF!!

Ka
Review №57

Everyone was so amazing. My salesman did an excellent job getting me 2 pairs of glasses I love under my budget. To top it off I got them in less than an hour. I highly recommend going here for all your eye care needs!

De
Review №58

The employees were fun and very helpful. Great selection of frames. Fast service and great prices!

Al
Review №59

After an initial less than perfect experience my glasses came within budget, I received an unexpected additional pair also 100% covered by my insurance and both pairs were ready before the time promised. I picked up my new glasses and they are great. Thanks to Liv and Lyndee both excellent in customer service and to Store Manager Dustin for his prompt and effective attention to my concerns. I will be returning when I need replacement glasses.

Br
Review №60

Great place to get glasses I will always go back to them.

Ka
Review №61

Opening for the first time since COVID-19, this EYEMART EXPRESS was amazing! Taking a first come, first served approach to welcoming customers worked well. I could tell that safety was their foremost concern and being able to serve their customers was in that safe and timely manner was so apparent!!The manager had a very long day because when I got there early in the morning, he was still there in the evening! Joseph, the young man who helped me was amazing in how he served me. So helpful and kind and fun!This morning I brought the staff Donuts because they deserved a treat after I’m sure was a crazy busy week. It was such a pleasure to get what I needed AND in such a wonderful and kind way! I have been telling everyone I know to go there for all their eyewear needs! Thank you SO MUCH !!!

Sh
Review №62

We brought our mother-in-law in to get a new pair of glasses she was in dire need. The optometrist was great. Selection of glasses there was quite a few at an affordable price. Also the gal Sandy who helped us also suggested another affordable option for sunglasses eyewear for very reasonable price we ended up getting sunglasses prescription. And regular glasses the price the customer service the time to get your glasses the same day is amazing would definitely recommend this place. Thank you again

Be
Review №63

The workers were super nice and super busy. They need another store In Sioux Falls. They were slammed with customers but all very, very nice.

Ka
Review №64

They can were no help, not cheap!! We asked questions about the commercial. 2/$69.00 she refused to show us where to look for those frames. The frames we had said 2 for $69.00 right on them and she said confusing I know but that is not what they are and that was the end of that. She refused to answer any more questions. She tried to sell us lens that cost more we told her no, and yet she tried to ring up the cost with the more expensive lens. It cost more than $202.00 for 1 pair of glasses. NOT CHEAP, NOT HELPFUL!!

Br
Review №65

Amazing service! Even though they were very busy while I was there they remained very helpful and friendly, I didnt feel rushed, and had my order in under 2 hours.

Ch
Review №66

I went in over my lunch and picked up my new glasses after work. Easy and pain free. The staff was very helpful

An
Review №67

I was very impressed with the service and quality of the product - the 2 pair of glasses were done in an hour. You may have to wait a few minutes to be taken care of but it is a very busy place. I will go there again

Ji
Review №68

I was walked through everything and I was left without any questions and Liv made sure that if I needed anything she could provide me what I wanted. Liv was very enjoyable during the whole time. I hope that on my return visit to pick up the rest of my order she is the tech that helps me.

De
Review №69

I have been sitting here 20 minutes after picking out frames. I ask on employee if I needed to wait in line at . She said they went in order so I sit back down. I have now watched 4cpeople go ahead and I have not been helped. Prior to this I have had wonderful service but am about to walk out.counter3

Ri
Review №70

Glasses at a great price, excellent service and glasses ready as promised.

Ch
Review №71

Im not a jerk! I have honestly gotten the worst service on more then one occasion. Heres some free advice, dont call 45 minutes before closing. If you must call and Virginia answers the phone, you should just wait until the next day and call back. Also, if you go in and you just need to pick up your glasses, you should call back later, or have them mail your glasses to you...youll get them faster. If you have to go in and they are a little busy...dont let Sara help you. She doesnt like people with disabilities. Im disabled. She was mean. Anyway, you can take my advice or not. I just want to make sure no one else gets treated the way my wife and I were.

we
Review №72

Wow..not only were the prices reasonable the service and total experience was top notch.Definitely we will be returning for all our eyeglass needs

Sh
Review №73

Sara was incredible! We picked out a couple frames, and she went the extra mile to show us even more similar options! She was kind, happy and made this experience for my son, exciting! He loves his glasses and because of the quick turnaround, he was off to school in them today! ❤️

ja
Review №74

Best experience EVER!! Liv was AMAZING! Very knowledgeable and put forth the best effort to give me the best deal possible. So grateful!!

Th
Review №75

Excellent service, but they were very busy, and could have easily used another person, to help customers. My wait was over an hr. I picked my glasses out prior to my eye appt.

Mi
Review №76

The staff is very friendly and knowledgeable. They strive to get you the best eye wear for the most reasonable cost. They had my 2 pairs of glasses (with progressive bifocals) and my boyfriends 2 pair of glasses completed in less than an hour.

Sh
Review №77

My glasses had broke. I have a prosthesis and my other eye has to be corrected quite a bit. I cannot see without glasses at all. I went into Eyemart to see if I could get glasses in an hour for work. They were done in 10 minutes! The customer service was absolutely outstanding. They knew my budget and directed me to exactly what I needed. I am highly recommending that anyone who needs glasses that Eyemart is the place to go.

Ca
Review №78

The staff is so friendly and accommodating, I hate getting glasses, your staff made the experience much more bearable. Amazing service!!

ye
Review №79

Service in the store was amazing. I live out of town and they were supposed to ship the glasses to me. That process was a bit troubled.

Te
Review №80

The staff were great. They even patiently put up with my indecisiveness as I struggled to decide between two pairs for while over half an hour. I definitely made the right choice in the end.

Du
Review №81

I thought the price was great staff was great the one minus thought nathan talked at the other employees rather than talk 2 them came off very arrogant to me but... Allie.... I believe that was her name and other gentlemen thank you for great service!!

Li
Review №82

Appreciate the extra precautions for COVID19 that was taken. Staff was very friendly.

Da
Review №83

I loved everything about my experience here! Liv was so honest and kind and helped me find glasses that i was excited about wearing. They told me a two hour wait time on my glasses and they were ready in 43 minutes!

Ma
Review №84

A great big thank you to Sarah and her manager. With all their help they open my world up a whole lot. When the manager heard that I had macular degeneration he was right over there telling me about the digital lens. Sarah help me with the frames and I got a beautiful burgundy pair.My husband and my daughter are both going to be needing glasses and have decided after the great success I had at Eyemart they will be going there too. Thanks again to Sara and her manager for all their help. Mary Harrell

ni
Review №85

Very helpful staff and they got both of my sons glasses done in 10 minutes so we could take them home with us! I had one HAPPY 10 year old!!

Ar
Review №86

They made my glasses in 41 minutes. They look great and they are very affordable. I received a free pair of sunglasses also. I’ll be back for sure

va
Review №87

Very nice staff! Nathan was super awesome, both my glasses were done in an hour. They made sure I new how to get used to my new prescription and I feel like I paid a a good price.

Ch
Review №88

I’ve been a client at my store in Sioux Falls, South Dakota for less than a year, and can honestly say Dustin, and Liv have really taken the best, most courteous care of my eyewear needs. I’m over the moon happy with their service, glasses, and most importantly their accommodating scale of products for progressive lenses . They offer a warranty., email sign up for special sales, and the store atmosphere is very comforting. Plenty of chairs for physically limited individuals too. They are a dog friendly store ., very chic for responsible dog guardians.Lastly, a kind person paid forward a coupon to me for a pair of progressives, with tint for 30.00 from Sioux Falls Pay It Forward Face Book page.Dustin and Liv talked me though the process they offered for me, and because it was late in the day, and I wasn’t able to do one more thing, I was able to pick them up the next day at my convenance . We arrived, Dustin happened to be off work today, so Liv let me know they were ready., as we finished the fitting, she asked if their was anything else she could do for me, and my response with a smile was, “no just take my money please .” AsI handed my card toward Liv, she says” the thing is Dustin and I talked, and we both agreed we just aren’t going to charge you for these today. Consider them our gift, and Have A Merry Christmas from us! Frozen, in Awe, you name it, that’s how I felt., close to tears through my sharing gratitude, for the Random Act of Kindness, truly our Heavenly Father sent moment for me .,

La
Review №89

Great place. Weve gotten all my sons glasses here for years and they do an awesome job. Reasonable prices and excellent protections on glasses for boys who are prone to breaking their glasses😉.

pa
Review №90

Got my exam and glasses in 2hrs. Bought 3 pair. Very nice and good service. I got my last pair from them 4 yrs ago. They held up good. Im very hard on glasses. highly recommend them, but go early morning, they are really busy

An
Review №91

This is an awesome eye Care center. They were nice, patience and caring, Nathan was awesome and he helped me find what I need it and I really loved the great prices! Go Nathan! And thank you!!

Je
Review №92

Best experience buying glasses by far! Associate Nathan was very attentive to my needs. Top notch service and glasses were ready in less than an hour!

Kr
Review №93

Very fast and very affordable. My son broke his last pair and they replaced them in less then the hour! They were so caring and patient with him.

Li
Review №94

The staff were very prompt and friendly. My lenses had to be special ordered, I drove an hour to get them and there was a problem with them that the staff noticed. They went out of their way to make it right thank you Liv and Dustin! Highly recommend this store!!

Co
Review №95

Was amazing friendly customer service and both pairs where completely don in 20 minutes will be going back

Je
Review №96

Great service. Quick turnaround time for eyewear. Glasses are great quality. Very happy with the Sioux Falls office. Fantastic!

Ch
Review №97

Always have a good time there, people are nice and friendly and they make it easy for me to pick out my glasses and improve them

do
Review №98

Reasonable prices. I got 2 pairs of progressive glasses for $70.00. And got them the same day. Service was excellent. I recommend that everyone should go there.

Vi
Review №99

They were polite made you comfortable did please me same day service very affordable all types and colors of frames

Dw
Review №100

Friendly service. Glasses done in decent amount of time. Staff friendly and helpful through whole process

Information
6 Photos
100 Comments
4.7 Rating
  • Address:3501 W 41st St, Sioux Falls, SD 57106, United States
  • Site:http://eyemartexpress.com/get-glasses/Sioux-Falls/57106
  • Phone:+1 605-362-6288
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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