The staff was wonderful. Albert, is very knowledgeable of his work. He helped me out very well in what I needed to purchase. Great job Albert!!
On pointOrdered a set of Dirsngo 07 windshield wippers only took 2 days . I t took me 7 days to get back up there. Wippers still there. Even clarified how to reattach
They usually have parts needed, store is clean but Ive been 3 times in the last six months and wont go again because the environment is so unwelcoming every time.
I received very good customer service. I purchased windshield wipers, headlight cleaner and spray paint. The windshield wipers were on sale. And Im visiting Georgia. I will return.
They knew exactly what i needed. The competitors told me i was going to have to go to my dealership to figure out the part. Not even necessary. Thanks to the guys at Advanced Auto in Snellville.
Sale/Service guy was nice and fast...very helpful...
Helpful. Nice. Put my battery in while it was pouring rain. Thanks Advance!
Went today and the guy helped us very nice
Store does not do Check Engine diagnostics. Using Covid-19 as an Excuse. They are not allowed to do Check Engine test on vehicles. Company policy.
Staff was extremely helpful and assisted me by installing not just the rather tricky single wiper blade I purchased from them that day, but also one I already had for the other side of my windshield. Thats certainly more help or even courtesy than I received from the competitor I made the original wiper blade purchase. Thank you Gentlemen.
I just went to purchase break lights for my car. I have visited a different location before and they have helped me install them. This time I was told they don’t install them and I was just wondering if it is true.
Didnt have the parts I needed in stock, but spend some time hunting them down and give me an address where I could go pick them up.
Extremely helpful and willing to address all of my problems b4 I left.5 stars plus......Ty Advanced Auto
Reese was friendly and knowledgeable. He tested my battery and replaced it quickly. He didnt push any extra parts or services on me like some other car part/service providers. I had a fantastic experience.10/08/19 Edit: Went back again today to get my other cars battery tested and replaced. 5-star service again! Albert did a great job.
Great location. The staff is helpful and attentive. They usually have all of the parts in stock. The parking lot is nice and big, rarely ever full, and the store inside is very clean. Nothing bad to say about my recent experience here. Its one of the best stores you can visit in the area, and there are plenty around. Their service tops the Autozones in the area.
My visit was good and I was so happy to go there t
The guy that was wearing the gold religious necklace provided exceptional customer service!!
I never leave bad reviews, but this time I can not remain silent. Im moving in my car across all states and have been in many advance auto stores and not in one have not seen such service as here. This is my worst experience with advance auto. Albert has created an appreciation of a non-professional employee, thanks to which the business loses customers. I was in the store half an hour before closing to exchange the item, he just did not want to... Having said that the warranty does not cover and just began to ignore me. I thought that he did not know his work at all, but as soon as I got out they started closing the store, even though they had to work for another 10 minutes, then I thought they just wanted to get rid of me faster to close. I went to another store, and there I was served very well, courteously and professionally, changed the part without problems. Draw your own conclusions, but I would not want to see a person like Albert working in my business ...
They can never help is either we dont have it or should be there
Excellent service and price AT THIS STORE.
Get help from big man Chris he helped with my truck and my daughter so kind and helpful ask for big Chris if its help you need !! thanks
If you have questions why your engine light is on, they have a machine that will test it, for free and find out. There is a older short man that works there and he is real nice.
This is your standard Advance Auto. The staff are friendly and helpful. The store is not usually crowded and as long as you are not looking for motorcycle parts, they have most common parts or accessories in stock. I would visit the Snellville Advance Auto again.
Just good people and awesome service.
Excellent
I bought an Optima battery from another location and it died, under warrantee. Went to this location and they didnt think it was still under warrantee, UNTIL the next shift came in and handled my issue properly. I understand, the previous shift prolly just wanted to go home, but so did I.
Do not go to this location, they are rude. Store closes at 8:Pm my Husband was there at 7:30Pm they said there were close. Really!!! 😡
I received very good service and knowledgeable sales personnel. Additionally, I saved almost 50%. They are not willing to act without specific requests but will inquire as soon as you walk in.
Always helpful customer service. My one stop shop for auto care items.
Employees were friendly, but didn’t pay attention to details - I asked if the wiper blades I grabbed would work on my car; they were the right length, so they said yes; unfortunately they were for the wrong hook. The employee was hesitant to come around the counter to help me, and I was very frustrated. Eventually, she took a look at my car and directed me to some of the most expensive blades there. It was raining, so I purchased them, but I was quite frustrated by the service.
Staff was helpful. did not have my part, but didnt stop til we found it elsewhere
Great service and reasonable price
Its never. Crowded people super nice employees always willing to help 5 minutes top in and out
Staff is very helpful. Store needs more staff.
Good selection, ok prices!
I asked the employee for help and he was very bad mannered and an unpleasant deal ... I am a client of you and more I will never buy where you and never again recommend
Good service
Helpful staff...albert is the best
Really bad costumer services worst advance i ever been to.
The manager was extremely rude, waited till get got the car half way apart then told us we had to move the car, mind you we have sold idk how many auto parts for advance auto got a gold commercial account with them and been dealing with them for the last 5 years ever since we started our business and until today we have not once been told we couldnt change a simple part out in their parking lot then we go in to buy the part and dude doesnt even give us our commercial discount worst customer service ever
Best friendly parts people
Very friendly people. Thanks
Great experience and reading prices
Knowledgeable, and very friendly.
Worst customer service they will reap you off and be rude to you dont go there useless people
Great, very helpful.
Amazing personal service...
Get some of my car parts
Very helpful staff.
Employees are not helpful nor custom service oriented.
They gave me the wrong parts go figure
Good service
Amazing customer service
Fast in and out service
Always helpful
A little pricey
Very helpful
Great
Rep Installed battery very friendly
Horrible customer service. Albert was very rude, inconsiderate, and VERY unprofessional. Do not go to this location!!! Avoid at all cost!!!
Always great
Overpriced
Auto parts