Perfect!Reece at Cellular Sales Centerville is Amazing! I had 2 iPads that have been giving me a headache, not anymore! I just wanted to Say Thank You Again for Reece’s Excellent Service! I’ll be Back!

I came in to switch carriers after being jostled around by the sub par customer service at T-Mobile and LIM, (thebomb.com) was amazing. He was able to help me out and get me switched over without any issue. Thanks for being awesome!

Had some troubles moving my phone over from previous provider. SIM card issues. Took a long time to get sorted but sales rep was diligent and persistent. Nice clean store and no wait to talk to someone.

Miguel was very friendly and made the transition to a new phone super simple and easy!

Chris Davidson gave outstanding customer! Chris was very patient with us. Chris explained everything in detail. I will look and search out Chris going forward for any of my cellular needs. Hands down Chris is truly the best at what he does. He really cares about his customers needs and wants and takes care of them. Chris is a very valuable asset to the company. I am sure his numbers are great, they have to be if he is scheduled correctly. I think Chris Davidson should be recognized for his outstanding customer service, which is none existing during day and time. I would like to be contacted to see what is Verizon is going to for outstanding asset that is bringing in the numbers for Verizon? I will be looking for a text, email or a call concerning this matter.Thank you,Frances Tate

Very pleased with the representative Lim at the store on Centerville Hwy. He was very knowledgeable with the products, most helpful with questions, & made the purchase we needed easy.

Was in this location on June 11th to upgrade my Samsung S9 to the new Samsung S21. Upon entering the store CJ asked how could he assist me and I explained to him that I wanted to do a upgrade on my phone. From the time I entered CJ was very professional and very knowledgeable. I had some problems getting all my information from the old phone to transfer to the new phone. It was well pass closing time when all the information finally transferred and CJ stayed until everything was done. I really appreciate CJ for going above and beyond.Thanks so muchAnnette Taylor

I needed a new phone, and my daughter recommended sales manager, Limuel Flowers. I met him at the Snellville location. He hooked me up! Professional, knowledgeable, and helpful. If you need a new phone, see Lim at the Athens or Snellville locations.

They were awesome my sales rep did a fantastic job. Was basically in and out .

I had an Amazing experience at the Verizon Store, in Centerville GA. The Service Technician that assisted me, Jonah Bell, was Very Knowledgeable, Professional, Friendly, Courteous, and Kind. He did an Awesome job of Promoting and Educating me on the Latest Technology, while helping me make an informed decision on what best suited my need and budget. Thank you Jonah Bell, for being Honest and Trustworthy, for Listening to my needs, and for Not trying to sell me a phone that I didn’t want or was out of my budget! 👍🏾Russell W. Dudley

My phone was busted I went by Verizon to get a new one. Glad I stopped at this store,all the people were very kind.

Kevin was friendly, knowledgeable, and more than helpful. I could not have asked for a better rep. Great Service and I love my phone!

The service was nice and the gentleman that assisted us was very friendly and helpfulMy only disappointment was the lack of inventory. I couldnt understand how a Verizon store didnt have any Verizon phones available except the most expensive phone. High tech phones are great for the younger generation, but as a senior citizen, it would have been nice to be able to find a basic phone to upgrade to.

Jared did an awesome job helping us get the best possible Verizon plans and phones for my family. Exceptional job well done!!!

Ryan was such a HUGE help to me today! I came in this afternoon with a water damaged phone and Ryan helped me walk out with an upgraded phone for almost the same monthly bill as before.He was thorough, down-to-earth, and explained everything so simply, answering all of my questions and walking me through the process so that I knew exactly what I was getting. I genuinely felt like he had my best interest in mind. He was personable and friendly and overall made my experience seamless and encouraging!

Both my wife and daughter worked with Lim Flowers this week to obtain new iPhones and we could not have had a better experience. Lim was the consummate professional and went out of his way to help both of them, and did so in an incredibly courteous manner. We will definitely use this store again, and will especially look to have Lim work with us once more.

BIRTHDAY GIFT RUINEDVerizon needs to take their name off this location point blank. If VERIZON wants to stay in business and in good standing they need to screen everything and everyone that has the ability to impact their brand because if this is what they are turning to for service then its time for a new carrier trust me. My visit to this store was nothing short of horrendous. They do not place the needs of the customer first at all. I was shopping for either a I phone 12 or a Note 20 ultra. Instead I had to keep getting pressed about a Motorola that they were pushing so much so I went and looked at the phone and stated the obvious dislike for the phone hoping that would change the course. I was discouraged from the I phone several times. So it failed to be customer first. So during the transaction the fisr phone brought out was black I had to insist that they check inventory for a different color and guess what they had it surprised. So we get the phone and when I took the SD card out of my note it did not occur to the salesman hmmm let me double check and make sure that the note had a external memory since it was noticed that I had 195 apps on my phone and that was a lot and I explained I had a business and working from home make me have more things than usual. Furthermore I was told thats why it took 2 hours to download and transfer the data videos etc. Which was repeated several times. Along with stories of other customers who had the same amount of messages . Lolol find me a person who is in business not to have a lot on the phone. So I get the phone in the color I requested to only get home and see its the wrong phone. Which caused me to get out of bed and be in the parking lot at 8:30 am to make a switch which i was told oh can you come back i have inventory or its going to take a while. Then when I get in the store because you didnt want to do it you give me a whole lot of push back to the point I was in tears I explained several times than my other half was a truck driver that was on the road and Im on the account. When I asked for a supervisor phone contact guess what the switch could be done minus him. Then of course guess what the phone was not in the color I wanted crushing and guess what my phone was already processed out go figure. But that was not the worst of it that night 2 of the 4 associates did not have on a masks and when pressed about it they got attitudes which was shocking because there is not a 6 foot distance between consultant and customer especially with them laughing and stuff talk about covid waiting to happen and no one when they had down time sanitized a thing not one station that is frequently touched but they did sit in corners and play on the phone but like I yelled out im immuno suppressed and it set my anxiety off so what does one do when his collegue sees the distress and ask him to mask he made s slick comment before doing so.However they were all to ready to get off promptly at six so they could go get a round of drinks. Mediocrity is a sin and these mediocre folks with their lazy ignorant childish unprofessional behavior set the poster picture for ghetto. Their manager Jason was of no help either and did not help either he tried to make a phone case seem like that was a fix all well guess what a silicone case for a 1300 dollar phone is not acceptable neither was his concern for covid safety he made excuses about that. For you to tell me I didnt have to purchase the phone hmmmm. I guess my business was not good enough. Lesson learned I will never go to a authorized dealer again thank you for ruining my birthday and I hate this phone not because it wasnt the phone I was thinking about but because your pathetic lazy team made it horrible. I hope you dont have a covid outbreak you should be ashamed to even call yourselves professional you dont even know your products. I will be sending Verizon this post.

My college aged kids I phone was messed up and we determined that she needed to go ahead and get a new one. But the trouble was I was at work. So I called and spoke to Jonah, who was really helpful. My daughter drove to the store, and Jonah verified me via two party verification with texts to my phone. My daughter upgraded her iPhone, traded in her old phone, and was out the door in record time! We have purchased exclusively from Cellular Sales now for 15 years. This was probably our 15th device.

Customer service was poor and I walked out of there with my phone not being set up properly due To a lack of diligence from the customer rep who was supposed to help me with transferring my phone over to Verizon. Really disappointed.

Great folks, great service

I am completely lost for words the way Melenie has helped me in the Snellville location. She is so patient and kind. She took my situation as a new customer to Verizon with such heart. I was able to leave completely satisfied that I made the switch from Sprint to this company Because of her. I recommend anyone considering switching services to visit this store and wait to be seen by her. She exemplifies what managing a process should look like. I hope she is recognized for her standards and expectations for other employees. Management should be in her career, making a difference for customers and the options we have.

Great customer service. I was greeted at the door from my salesman Calvin. Calvin was very friendly he went ABOVE and BEYOND my expectations to get the phone I wanted from another store since this location didn’t have the phone in stock. He was very knowledgeable with everything I was asking him. I will definitely be recommending Calvin to everyone that I know that is looking to upgrade or start new service with Verizon. Calvin made this visit by far my best at this store.

When I initially bought the phone there was a gentleman theyre obviously he was regional and he seemed to know a little bit about the products.I had to go back a day or so later to ask him questions they didnt have a clue. I think its an independence for the corporate stores are much better.

Employee Andre Harris is dishonest. I went to activate an old phone and was told it was no longer supported because it was a 3G. I was talked into purchasing a new phone. When I returned home, I called Verizon and was told the old phone was supported and it was a 4G. I had it activated. I returned the purchased phone to Cellular Sales and had to pay a $50 restocking fee which I believe should have been waved because the employee was dishonest to make a sale. I requested a number to the corporate office and was denied by Brianna Little, she said when would email someone who would reach out to me. I asked to be copied on the email and again was denied. No one has reached out to me.

Helped me with my WiFi. Im a happy person.

Came in because my phone was acting crazy and Mr. Dupree took care of me right away. Got me into a new phone that I cant wait to explore! He was very personable and professional. Tells you how it is so you can make an informed decision about what product will work best for you. Very pleased!

The salesman I worked with was Calvin. I went in for an upgrade and he made it swift and easy. He didn’t sugarcoat any of the prices and didn’t try to just get a sale out of me. He gave excellent customer service and wasn’t looking to push unnecessary accessories towards me. I enjoyed my experience and appreciate him for be an upfront salesperson.

Went in to get some questions answered about my bill and some issues with my phone. Jonathan Hayes did a wonderful job of answering them and with patience. He has to have some of the best customer service that Ive experienced in a while. I recommend him to anyone who wants to get the best service.

Man oh man!!! Coming in being completely frustrated about my previous service Brianna Little went over and beyond in helping me get Not only new service but a brand new phone!!! I had doubt that I would get approved however with her calming tone she assured me she will take care of me!!! Being that I was rushing trying to get to work Brianna went out of her way and personally delivered my new phone to me at work!!! I am now TEAM VERIZON N TEAM BRIANNA!!!! Thaaaaaankyyyyooouuuuuuu!!!!!

Great experience at this store! Very helpful, very welcoming. The managers are amazing. They made my switch from sprint to Verizon a very easy one and I don’t regret it. I would definitely recommend them to others

Jason was the salesperson that helped me get through this process that I would have had a hard time trying to figure out. Jason was very professional in his approach to his job he also took the time to help inform me what I could do to keep this phone in excellent working condition. Jason has the personality you want when you walk into a business with a lot of questions you want answerd. Overall hes a great addition to your staff, he makes you glad that I chooses this store!! In closing give this man a raise !! HE EARNED IT!!

I had a great experience with Cj. He has good costumer service which made everything easy.thanks

Jonathan Hayes was an excellent representative for Verizon today. He was patient and took the time to explain the specifics of my billing and the availability of the newer plans. I am very pleased with the service that I received and he made my day with his professionalism!

I stopped by the store to get help with my new phone and and the rep was very helpful, he went beyond and above to help me. Excellent customer service. I am very satisfied

Teah was an absolute joy. She helped me get the right accessories to get my phone back on. I love her energy and her laugh is infectious. I will be back.

Quandarius, please believe it! He was one of the best there at this location. I would suggest anyone who’s having an issue or need an upgrade to go to him. Very fast customer service and a great personality! I will be back to see him again if I have any questions.

I worked with both Saxton and Ross. These guys are great! They are very knowledgeable about the business. Gave me options regarding my purchase which helped me make a great decision regarding my cellular phone choice.

Super nice employees. I miss Jennifer though. She handled me personally and it is hard to find employees that take the extra step. Still Verizon is awesome!

Miguel was patient, helpful, detailed, and really good to work with. Thank you very much for staying past closing with me just so I would learnt to use my new tablet. This is my store from now on!

Good service but Verizons calls for phones are very high and also monthly charge very high

Wow. Mr. Sha Jackson went over and above today. I came into the store with problems on 2 phones. He took the time to not only solve my issues but to also explain what he was doing. He is very knowledgeable about the product. Mr. Jackson took his time to show me features on my phone and how to use them. Best customer service ever. I will certainly call on him for any of our future verizon business. Wish he were at the Centerville store!! Such a pleasant experience. Thanks Mr. JACKSON YOU ROCK!!

Ryan Kamkariyan and Saxton Schmidt gave excellent customer service at the Centerville location.I was very angry when I came in the store because I was given the run around for the last couple of days. Ryan and Saxton really help solve my problem. . They down loaded all my apps for my IPhone XR and my new IPad. They were awesome!!! Thank you guys for all your help and and support. I greatly appreciate you both.

Warm hospitality. Great store for all your phone supplies.

Great customer service helped me set 3 lines up and got me the best deals highly recommend this carrier

I came to Cellularsalsa in Snellville Ga and service rep was excellent her name is Cellexis. She solve my problem immediately I courtesy was phenomenal thank you so much for such a phenomenal rap

Yahron gave excellent service

No long waits in line vs other Verizon location. The sales reps are professional and and very knowledgeable about all their products!

Yesterday, we went to this location due to my cellphone not working. All of the sales representatives spoke to us when we entered the store. :) Now that is customer service! Corderio Vonner was an EXCELLENT sales representative! He explained the problem with my cellphone and our options to fix the problem. He was able to retrieve my data when I thought everything was lost due to my cellphone going dead. I didnt backup all my information. Mr. Vonner was very thorough when it came to explaining insurance, update fees for phones and tablets. He really made this experience very pleasant. We thank you for the awesome customer service that you gave us. Yes, we will recommend this location.Hey, VERIZON customers- go to Verizons Centerville location if you want great customer service!!!!

Q helped me with a new iPhone and was very friendly and helpful. Would definitely go back again.

I was very pleased on how things were done at this Verizon. Only thing is certain phones I wanted to see were not there to view, but my experience was good.

Rashad is the reason I traveled to this location. I first met him at Loganville store where I live but because he was working so incredibly hard to solve my issues and get me something I could afford, I choose to go to the Centerville store the following day to continue his outstanding customer service.I highly recommend Radhad!!

BERNARDO WAS EXTREMELY HELPFUL AND Friendly . He answered all my questions. He offered advice on new products.

Great customer service. They went above and beyond to fix my phone. I recommend this store to everyone.

Great experience with rep Quandarius. I was very upset that no one in my county could help resolve my phone issues & he was very helpful with all of my billing questions as well. His customer service is unmatched & I am definitely looking forward to driving an xtra 20 mins to take care of any phone issues I may encounter in the future! He is the best :)

Awful, the sales rep didnt acknowledge me when I walked in but he acknowledge the other customers after me. As I waited patiently for service he kept skipping over me like I been there before or we had a bad history or something but this was my first time in the store. So eventually I spoke up and finally got some service and his attitude was indifferent the entire time.. So to avoid being disrespected for whatever reason, Ill just drive across town to another store. Ive been a Verizon customer going on three years its a good company as a whole but some people i dont know about. I hope they find better store employees. Im referring to the older foreign guy who works there not the young one but the older guy with glasses. Wish him well though

I have a problem with paying. When I go to pay the bill they dont put the full amount that I owe. When i check my phone it still says I havent paid all of it and then I have to go back and tell them. All they do is tell me that it will be an additional 2$ because I play with cash

Great customer service. Had an issues and they fixed it. I will always come to this location.

I recently switched from T-mobile and decided to try out Verizon. I have never been more satisfied! Verizon said they would pay off my contract so I began the process to get this accomplished and it seemed a little too complicated for me to do on my own. I took the paperwork in the store to see if they could help me and met Saxton Schmidt. He was very helpful and patient while completing this process for me. Another representative had sold me the phone but Saxton took his time to help me out. I greatly appreciate his assistance and AWESOME customer service! I would recommend this store and Saxton to anyone in the area!!

Great service! The staff was super friendly and addressed all of my needs.

Good customer service, no long lines, and decent location. In and out in less than five minutes 😊😊. Only potential problem is limited parking in the event they have a lot of customers.

Customer service over the phone was not good. I was told they were multitasking and it would take them 5 minutes to tell me where the closest corporate store was located.

Answered all my questions accurately and professionally. Would recommend to others.

Sorry to say, HORRIBLE. HOSTILE salesperson who seemed bent on making sure I had a negative experience. Ended up walking out, and had to demand to get my equipment back. Will never set foot in there again. If I could give 0 stars I would.

Great customer service making the switch of phones and providers easy!

Hot and no sales reps.

Awesome customer service from Ryan. I was even given a free Samsung tablet with my purchase!

CJ was amazingly helpful and patient.

Horrible over the phone service. Rushed me off the phone and hung up as I was asking questions. HORRIBLE SERVICE.

Had a great experience with Jonathan Meeks and Saxton Schmidt. Jonathan worked with my husband and I as we learned all about our new LG 4 phone and a new internet provider. I have had to talk to him several times and he has always taken the time to assist us in every little thing we asked him to do. Also, we were desperate on a Friday night to get our Hot Spot set up on our computer through our pad and Saxton took time to help us with our e-mail and gave us information to set up our printer when we got home. I am so appreciative for the salemen that gave us assistance and information. We will be back and Im sure eventually upgrade our phones. Thanks again Verizon for the service your guy gave us.

3rd time dealing with this store, Verizon is great this store is NOT. Its close to my house but not worth the trip. My advice is go to a regular Verizon store. Adios

Great experience! Very helpful.

Sexton was extremely helpful and knowledable. What I dreaded as a chore was pleasant and fast experience

Miguel was wonderful, thank you sir.

Great customer service and no wait time. I will always come back to this store.

Great customer service and never a long wait.

Scammers, misleading on the truth just to sell something to you. Never going there againThink that its funny to lie to people .Avoid at all cost!

Bernardo is outstanding took great care of me

Came in spoke to young black guy very rude off the get go didn’t want to even take time to go over my billing and then I was about to buy the I phone x and he got another attitude I said look buddy I’m about to walk out of you keep getting an attitude he said iv lost plenty of sales before I said really now and just lost another one and Walked out and all Verizon customer service if you work for a company you don’t disrespect your customers and say things like that hopefully they will let him go and allow someone that actually cares or aleast can deal with customers very very disappointed in this store and the manager for allowing there employee to treat a customer they way he did!!!!!!

Great service by Josh. Efficient and friendly.

Quentin Lester was good and very helpful

Zack and Ross went above and beyond to help us with all of our questions looking forward to a long relationship with Verizon

Very nice customer service

Really helpful, friendly, no wait, knowledgeable!

Paid the bill then the guy tried to get me to switch my service. I did not want that. Very pushy, let me pay my bill and leave.

Great customer service.

Great customer service.

Great service!!!! Staff was very knowledgeable and helpful!

Helpful people.

Very good

Tooooooo damn expensive

Convenient for me, attentive employees

Met every expectation.

This location sucks

Friendly staff