India and Alexis were amazing. The unit that we need it was extremely clean and they made it very easy to move in and out. The technology using the app to manage my account and open the security gate was also a very nice touch. I will be back here again when the need arises.

So far. So good! Everything seems ok and safe.

I needed to go up and see the storage size since Im a visual person. The service rep was kind and showed me the unti. I returned the following day to sign my paperwork and she had a few other customers coming and going. She did an excellent job of multi-tasking by having me sign my registration form and checking in another customers Uhaul. She remained calm and professional. Ill definitely think of Compass when needed Storage.

Liza has been so helpful and professional in assisting me with my storage needs. I could of gone to another competitor but Liza’s kind and warm personality sold me to do business with compass storage (Snellville). She is truly a rock star and represents the company well!

Very pleasant experience. The place is perfect and a good value.

If I could give this place and the manager “India” zero stars I would. She is rude, abrasive and highly unprofessional.

Omg very knowledgeable about the business as a whole, beautiful personality listen to her customers needs and assist you according.I would recommend this place with her being the person behind the desk.She is a great face of the company

I would give 10 ⭐️⭐️⭐️ If I could. Not only were the responsive, kind and professional they were polite and understanding of the situation we were facing. I will never go to another storage unit in the area. Liza and Alexis were amazing to work with ❤️

Alexis was so nice and so helpful. Simple easy process.

This is an outstanding place to rent a U-Haul truck. Without a doubt the best customer service ever with a U-Haul rental. Leiza went above and beyond to help me get additional days and miles even when the system was giving her issues. She stuck with it until she could get me the additional days and miles. Would have been easy and sadly the norm for someone to just say nope cant do it, but Leiza didnt give up. She treated me like the customer really matters and at a storage facility of all places. I have stayed in 5 star hotels that gave much less customer service and showed much less concern for the customer.Bottom line,. I will rent a U-Haul here again and will use them for storage should need arise. Thanks Leiza for your outstanding effort.

Move in was simple. Very courteous staff

Ive been here several times with a friend who has 3 units. Ive only been into office once the and the girl who worked there was fantastic with great customer services skills.

Rep was very polite and professional. Excellent customer service.

The two ladies there were very helpful and friendly.

Great staff, safe place to store your stuff.

Easy to sign up ..

I really enjoyed my experience it was fast and very friendly. Ms. ORTIZ was amazing I think she needs a raise!!!

One of my best storage experiences. Ms. Leiza Was very professional, friendly and helpful during my time setting up my storage.

My first time setting up storage and ordering a truck so I had a million questions and all were answered. Thank you!

Alexis was amazing!!! She went over unit sizes, how to use my code, and offered moving supplies.

The lady that helped me was awesome and very professional.

The lady at Compass Storage was beyond helpful. She helped us not only with getting the right storage unit but also helped us rent a van to move our things. She was so nice and made everything pleasant. I highly recommend this storage facility.!!!

I recently visited your property I was met by a friendly agentGuyanna. She went above and beyond to make sure we had all the information required to make the right decision concerning our storage needs. She comes highly recommended and a great person to work with. Guyanna will fulfill all your storage needs.

After completing three different online storage requests, Compass Self Storage was the only company that reached out to me directly to determine my specific needs. That being said, I chose them to rent through them. The customer service I received during that call and up until the day I viewed my unit was impeccable. They truly care about their customers and their business.

Great service and clean facilityThe staff was professional and friendly.

As a vendor for CSS, it has been no problems or worries. Clear communication of wants and needs, always returns emails/calls in a timely manner, and pays invoices on time without hassle!!! A great place to be a contractor for.

Guyana was very patient and extremely helpful. She made sure to find me the very best reservation possible. Thank you!!

The Snellville location is very nice! They took care of my storage needs and the prices are the best that I found. The property is well maintained and the access is great. They are very professional yet provide personal service. Who knew that a storage facility could make you feel so cared for? They even called to check on me during the pandemic and it wasnt a call about fees; it was a genuine Were checking on our customers call with no hidden agenda.They are also an authorized Uhaul dealer, which makes them your one-stop shop! They even make that process a breeze! I recently had the pleasure of being taken care of by Diana and she was AMAZING (they all are actually)...the care and concern is extraordinary for a storage facility! Diana made me feel like she was a friend. Great service! Great location! Great prices! Safe, secure and well maintained property! Oh! And they are efficient - they also have everything you need at very reasonable prices! Theyre promos arent just to bait you either.

Fantastic experience. Easy to locate. Actually received the deal I was expecting. Easy move-in and paperwork completion.Highly recommend.

I was referred by a friend, and all he said about being professional was what I met. I met with Guyana and she took care of me professionally and by all means was convinced and rented a space.Great customer service!

Guyana stayed open late for us so that we could get our stuff in after a day of hectic moving. She already had the unit open and ready for us to see and all the paperwork ready to be filled out. She made it such an easy process for her and I genuinely feel like my stuff is safe there. Highly recommend!

Outstanding service! I was helped in finding a vehicle to move my household from the facility when there appeared to be none! I would recommend them anytime!

Im 65 years of age and have rented storage units several times over the years. They have all been about the same. No big deal. Decent, nice employees and facilities kept clean and well lit. I rented my 10×20 unit about 4 years ago from the previous owners. There were nicer places on Hwy 78 but, the place was good enough and their price was about $20.0] less than competition. In that 2 years Compass has steadily increased my monthly cost to the point its ridiculousThey have close to doubled the rent. I am out of there ASAP.

Liza and the other staff member (can’t remember her name) very pleasant and welcoming.Explained to me on how to park Uhaul truck if returning after hours. I appreciate you ladies.stay safe and blesssed!

Miss Darcy and Lisa are the absolute best!! I can honestly say I’ve never received better customer service from a storage facility! When I came to view the units Miss Darcey single handily took care of 4 different customers simultaneously, effortlessly and I work in office mgmt and know first hand that it takes a pro To be able to do so! Miss Lisa called me to inform me she found my office keys outside my unit smdh I had inadvertently left them while making an early morning drop off. That one call saved me hundreds of dollars in rekey fees BLESS YOU MISS LISA!!!! and a million thanks!

Very friendly staff, clean facility, and fair pricing! A great experience after my first couple of months with them! Im using them for outside RV storage

Nice friendly storage Leiza is very helpful and affordable, yes I would recommend my friends to Compass Self Storage.

Great location- friendly staff that will go out of the way to help.

The best place for RV and trailer storage! Clean and secure storage spaces. Leiza was extremely helpful!

I needed an inexpensive 5 x10 unit that was close to home. Compass was the cheapest and closest. Guyana did a wonderful job of showing various options, as well as explaining the details and terms. This storage facility is clean, safe, inexpensive, and the staff is helpful and friendly! I would definitely recommend.

Very nice Facility. Customer Service was excellent. I will definitely recommend this Facility to anyone that needs a nice, affordable storage unit

Highly recommend if in need of a storage unit, staff is very polite and professional.

Guyana was so nice and helpful. She took her time and always went above and beyond.

So where do I begin, my day had already been so hectic. I could not find a moving truck the size I needed finally I got in contact with Erika Heard at Compass Self Storage who assisted me on finding a truck. Little did I know later on that day she would also be the one that provide me with a storage unit. Erica was so helpful, the process was so fast and easy, her professionalism and personality put me in a better mood by far the best customer service I have experienced in a long time. I highly recommend Compass Self Storage, the overall experience was amazing thank you Erica for all your help.

Our first unit was opened 15 plus years ago. We were very pleased when the new company took over. Leeza was wonderful to work with. Thanks for a great experience

Well managed and great customer service. All of our belongings were kept safe and dry. I would definitely recommend you guys before all other self storage units.

Guyana was phenomenal, she went ABOVE and beyond to make sure I got the rental I needed! She was VERY patient and very professional! Guyana I appreciate you so much! Valuable asset to compass indeed!!!! Thank you so much again!!

Excellent customer service from the on site manager, very helpful, friendly, highly recommended for storage needs.

Fast & very efficient service. Excellent service and friendly and informative.Thank you for the great service.

It was an okay experience. Kind of hard to find but I was told about the why signage is small and all that . One of the ladies was pleasant showed me around very upfront and straightforward. I selected my storage unit and proceeded to the paperwork. The lady in charge of that was kind of seemed annoyed I was even there . She rushed me through the paperwork and was her vibe was a tad off . I just assumed she was having a bad day and have her the same energy back lol . Not everyone will think like that so she should take that into consideration. Overall an okay experience.

Mrs. Erica Heard, she the best I seen in years she knows her job well. I feel comfortable with my furniture in that storage space. She saved me money Im set up for another unit. Wows shes great at the beginning the talk was how she would save me money. Awesome ***** Respect ***** trustworthy ***** all the things you dont see in other company, she a Awesome employee of Compass self storage. Thank you!

Great manager! Clean facility! ⭐

Great customer service! Cheapest prices in town!!

I walked into the storage unit and I had a situation that I needed to have fixed I had the manager Eliza was kind enough to help me to help me get my situation completed into a decent manner she was very respectful very kind and she tried her best to do in all efforts to make it easier for me and my experience I said she gave good customer service and I would definitely recommend this place this storage unit place to another friend with a manager like Eliza.

This storage facility is very welcoming, affordable, clean, quiet, friendly, professional and they get you the right size for your needs with no long waits. My experience was best storage I ever had. I’m so glad I found this place!!!! Choose Compass Storage on Stone Mountain Hwy they are the best!!!!

My experience at Compass Storage has been very satisfying which is why I remain. Each time I have been in contact with Ms Duffy, she has been very kind and professional. She represents a great face for the company!!

I absolutely loved the cleanliness The security and the great customer service. They got me the best deal. The manager Erica was amazing!!!

Great staff very clean and extremely helpful. i felt very comfortable renting from them leiza she made me feel like family great vibes at this place

Erica and Cameron went ABOVE AND BEYOND to make sure everything was easy. Im goin through a divorce and moving, so Im going through a lot and that really took a lot of pressure off me. I forgot a lock and I needed boxes. They had them there so I didnt have to go anywhere else. Its new management and I can see improvements already.Im also looking forward to the Grand Opening! Cant wait to see what the new office will look like.Thanks again, ladies. Youre the best.

Great staff and customer service! I had to move last minute and Erica was amazing. Also, they have the best prices I town. 😊

I was very impressed with the customer service I was given. We had something that needed to be stored right at closing time on a Saturday. After calling to get info, the lady said she’d stay and wait on us to get there. She was so nice and helpful. We ended up talking on the phone again and she was nice enough to do everything over the phone so it would be an easy transition once we arrived. Even gave us her personal cell number Incase we had any issues. Everything went so smooth and was wonderful. This has been our third time using this place. Highly recommend it!! Customer service is truly everything.

Guyana was very professional. Great job.

LEIZA ORTIZ was fabulous! She took the time to make sure we could rent a truck with our German International Drivers license! She went out of her way to help us choose the right truck at the right price. Very professional, patient and friendly. We shall rent from her again!!! she truly is an ASSET and a GEM for her employer to which she seems very dedicated. I am 100% satisfied and she is FANTASTIC!!!!!!

Just got a storage unit today happy with the size and price for my unit the staff was very helpful and honest about policies and prices also made me feel comfortable with choosing them not only cause the customer service but the storage property privacy and security thank you for you service and special thank to Ms Ortiz for her help

Omg, I love this place. Its always clean and the process to rent a storage is always quick and very organized. Leiza is the best! Shes very knowledgeable and professional. Highly recommended!!!!

Leiza was a god send she helped me get exactly what I needed without trying to over sell me on things I don’t need. I love this location and the staff!

GREAT PLACE, MANAGER LEIZA IS/WAS VERY HELPFUL/POSITIVE. NOT TO MENTION VERY CLEAN. HIGHLY RECOMMEND..

The staff has been awesome with making sure I have everything I need. Easy check in.

Ms. Leiza and Ms. Guyana were very courteous. They showed great customer service and explained the different unit sizes.

Shout out to Erica, she was quick and got me exactly the rate I was seeking plus a uhaul at a very short notice. I’m satisfy!! thank you Erica

Erica & Lisa are pleasant to work with. They didnt treat me as a number. They do care. We need more people like them.

Friendly staff. Offered us waters. Had great smelling bathrooms and common area. Thank you again.

Were very happy with compass. Ms. Monie is extremely helpful. Storing a sailboat that needs minor work, no other storage places would allow ANY work. Plus, compass is less expensive than any other local spot.

Loved it when it was American Storage Center. Since the buyout Ive noticed improvements beginning. Hope the 24 he access stays and rates stay the same. Thats why I gave the 5 stars..... But we will see.

Good customer service is so hard to come by and Erica delivered! She was super accommodating and very pleasant to speak to. I will definitely be coming back again and recommending to someone else

Affordable

I love using the two spatial units. Thank you for the security too.

Ladies at this location are super great! Great customer service!

Leiza was amazing! Very knowledgeable, patient and helpful. The facility is clean, very well maintained, conveniently located, open on Sunday and prices are the lowest in the area!

Great location with exceptional service!

Amazing space. Friendly staff. And the store was super clean 😉

Awesome customer service. Great location and very affordable and accommodating. Will gladly recommend!!😊😊

Very clean great prices great management team if you need storage i recommend this location.

The building is really nice I like how it looks on the inside and the staff that works there are very nice.

Guyana- Very friendly and knowledgeable Made the process easy.

I came into the store and spoke to Mrs Duffie who was very friendly and professional. I was unsure of what I needed to pack up a three bedroom home, and she was able to assist me.

It has 3 walls and it locks, so Im happy so far 😊 its really just your basic storage place the staff ladies are very nice and accommodating. I like the move in Special of free all you have to do is donate to there cause and I believe buy a lock, and your first month is free. So try them out tell them I sent you maybe Ill get a free month.

Been storing with them for a few months leiza is so sweet love her keep up the great work

Great customer service. Leisa is the best, and very knowlegable. Thanks for the prompt and courteous service

These women were so helpful and friendly. Thank you Leiza and Guyana!!

We picked the best storage facility! They made moving a little easier!

Compass was clean and the staff especially Leiza was amazing, very helpful and courteous.

Even though I decided not to rent with compass self storage only because there was no climate control unit big enough for my needs, Erika made sure and pointed me in the right direction. I will recommend due to great customer service.

Good rates

Both leiza ortiz and Guyana Duffie were extremely help ful.

Great manager and very good prices!

Lovin the new gate& especially the manager Leiza! So pleasant

Nice place great customer service.

The representative that handled my check in went the extra mile to clear up a discrepancy over the fuel levels when I returned my Uhaul.

Manger was very kind