Have lived out of state for quite awhile, moved home a couple of years ago. Need some tires changed and some other work done. They went above and beyond for me. Very grateful for all that they did. Wonderful people!
Was from six hours out of town, brought in a 2015 jeep Patriot I just purchased. Was having some slight simple problems that wouldn’t let me drive car. They fixed problem and car has been running great since.
Whether its an inspection or an emergency repair, they have never disappointed me. Highly recommended!
Took good care of me. Mechanic found the problem and got it fixed. Very affordable. Would go back if Im in the area
Went for an inspection sticker. I had a minor issue (inner tie rod), and they quoted me a fair price to have it fixed. Friendly staff, and good experience. Will be back.
The first job they did for my son was fine...it involved simple brake work. The second time he took vehicle to them, the mechanic was very confused about a pretty simple electronic job. He had to give him instructions on how to do a couple simple things to the vehicle and he is a novice mechanic at best. They charged him for over a hours worth of being confused....He left the shop with a light wallet and not a single repair. $110 left with nothing done....but im sorry, i dont know what im doing but i can keep trying for $80 a hour.....Go to Napa garage in charleston....cost more but the mechanics are by far better trained. This place wasted his time and money.
I was referred to Chestnut by a friend about 2 years ago; since that time my truck has gone into this shop a dozen times at least for everything from routine maintenance (oil change, brakes, etc) to muffler/4WD/chassis/etc … just about everything that can and does happen to a work truck; speed and quality of service has always been first rate on every occasion and I have grown to trust the judgement and integrity of the owner and his wife implicitly. No fancy waiting rooms etc here, just a rock solid auto repair business that will get you in and out in a timely manner at a fair price. Five star shop.
Love these guys.......they are very prompt and HONEST.....they dont try to pad the bill!
A true repair garage. If your like me and would rather own your car and pay for extended repairs as opposed to taking on 7 years of car payments, youll be very pleased to bring your car here. Fair and honest people. They dont mind taking the time to fix your old favorite. Recommended.
Always great service and reasonable pricing.
They did awesome work! Very reasonable pricing and quality!
Dont come here unless you want to be treated like a fraudulent criminal! We have always taken our vehicles to Chestnut Street Auto Service in Spring Hill for inspection stickers and always recommend them to family/friends, but after todays experience we definitely wont be back there! The lady was extremely rude to my husband questioning his registration because it didnt say transfer or renewal at the top. He went and parked to wait like they told him to then when he went back in to check they said they thought he left because he got scared trying to pass a fake registration We definitely did not have a fake registration we waited nearly 2 months to get it and our new tags after we bought the truck! in Kentucky. Very embarrassing to treat someome that way and in front of other customers she was even comparing his registration to someone elses! She finally said after all this the only reason it didnt say that at the top because the truck had never been registrated in WV! She didnt apologize or anything! Just completely unacceptable to treat a returning customer like that whos been there multiple times in the past! Treating someone like a criminal before even knowing the facts is super unprofessional!
Absolutely professional grade service here. At a very reasonable price. And they get-er done. I am in my 60’s and have been to a lot of shops. And this is the real deal. Would recommend highly.
The staff here are professional, respectful, and quick. Their prices are reasonable and competitive. If you need a place to go for repairs or an inspection sticker, I highly recommend this one.
Have to say best service Ive ever had a garage the people are knowledgeable and take the time to tell you whats going on with your vehicle and they dint try to over charge you and that in my book is why I keep going back.
Great service, great quality, great people
Great service, reasonable prices and friendly staff. The best thing: there is no high-pressure upselling repairs I may not need and cant afford. If I get there early, Im in and out, car is fixed without getting ripped off...Hello!
Super quick service (15 mins for slow leaking tire.)
Great garage, very professional staff! My husband is a side mechanic and if he goes to a shop this is the only one he will use. Plus only one he will send someone if hes tied up with other projects.
Charged my daughter $80 to replace a belt that took 5 minutes to replace. I thought these guys were fair. I told her to take her car there. Now I’m sorry I did.
They are the most HONEST caring auto Service I have ever experienced. Very affordable
This place is very reliable and trustworthy.
Could have found big problem before fixing the little ones charging a arm and leg
Fast and friendly service . Very helpful answered all my questions.
They completely lied and said they put a part on but they didnt
Good, friendly people work here that do their job right. I would recommend them.
Good quality work, I was working out town and I needed some work done on my trail blazer. They got me in right away and fixed my issues. I would highly recommend.
Always fast affordable service. Never unhappy here
Good, quick service and fair prices.The owner is honest and straight forward. nice guy.
Came here with a friend who needed assistance. Very fast and friendly. Seem to be on top of things and did not mind helping someone out on the spot.
Quick vehicle inspection and repairs at a fair price
I always get my tires balanced here and cant imagine going anywhere else. Quick, friendly, efficient. What more could you ask for?
Friendly staff in and out service
Ok so I go to get an alignment they told me $69 for an alignment witch I had it inspected at NTB for free and it even told me it was out of alignment but they couldnt do it so took my car to chestnut street auto do to the good reviews the guy that looked at my car told me it wasnt out of alignment and that it was fine well heres the problem the owner whom I talked to on the phone gave me the price for an alignment told me $69 to do the alignment did not specify if they just look at ur car and DO NOTHING they will charge you anyways I came in expecting an alignment done nothing was done all they did was check it and I know my self it is out of alignment it pulls right when on a straight stretch. So the owner went ahead and charged me witch I think is Dirty of doing so, with taxes it came out to be $75 so now I am down $75 for nothing done to my car. I will suggest anyone who wants there alignment checked go else were and make sure they dont charge NTB doesnt charge. Also filled a complaint with BBB.
Absolutely amazing experience beginning to end with these gentleman. I had several things wrong with my vehicle, I needed a break line fixed, oil changed, and all my tires balanced. After all that and some minor things my truck drives amazing. I drove to and from North Carolina a few days after the repairs and Im beyond satisfied with the experience. Forever customer made.
No clue how this place has any bad reviews. Absurdly honest, trustworthy, and they do faultless work. The absolute best. Been dealing with them for years and will absolutely continue to.
This place was here when I was little. I know the people that own the place and they are wonderful people. They do excellent work. Its the one shop Im not afraid to leave my vehicle at!!!
Went in for state inspection, pulled my Jeep in right away, very quick and easy. In and out in less than 20 minutes. Highly recommend.
Lol thanks for remembering me
Went above and beyond for me and my mom.
LADIES! LOOKING FOR A TRUSTWORTHY MECHANIC? When the tow truck dropped off my vehicle for repair at Chestnut Street Auto Service, the owner and his right-hand assistant reassured me that they would do their best to get me back on the road that same day. I raised a dubious brow, Today? But the other mechanics said it would take a FEW days. (The serpentine belt and tension pulleys broke). Well, true to their word, Chestnut Street Auto service not only fulfilled their word on the time frame, but also on the price range! Through the entire process, I was treated with the utmost kindness and respect. As a woman, that means a GREAT deal to me. So ladies, if you are seeking a trustworthy auto service, I highly recommend Chestnut Street Auto Service (623 Chestnut St, South Charleston WV 25309).
Honest mechanic. Quick service done the right way the 1st time!
Awesome place, these guys will do you good. They have my business.
I needed an inspection sticker, so I thought I would try this place. The lady at the front desk actually drove my car into the bay, so Im sure she noticed that my ABS light was on, which is something that almost automatically fails you at most places. She told me I couldnt pass once she came back, I said well Ill just take it then. She asked if I wanted it looked over I said sure. Then when time to check out, she puts a rejected sticker on. I mean seriously! That was extremely unnecessary. If I were dishonest I couldve pulled the fuse. So now I have 5 days to fix things that are not pressing issues. Thanks for nothing. I will never return to pay for a rejection sticker.
Really good service
Great service Everytime I go
My best friend went to this establishment to have a ball joint fixed and not even one week after it had been “fixed” the tire fell off. Not only was it obviously not fixed but they refuse to take any responsibility for the problem. Absolutely horrible service if you ask me.
Quick service...good honest work.
I took my truck to Lahoda Brothers in North Charleston to be inspected. They gave me a LONG list of repairs totaling $2000. I then took it here for a 2nd opinion. It was also running rough. One coil had failed and that cylinder was not firing. The only thing they found on the inspection was a blown brake light. They even stayed late to replace the coil and gave me the option of getting my truck that dayI will ALWAYS take my vehicle herefor repairs. They are honest and and very reasonably priced.
Always fair priced, and never an upsell.
This place had been suggested to me a few times in the past but because it was a bit far from me, I never went. Finally, I gave them a try. I cant believe how stupid I was for not going sooner! I will never go any where else. If you think you one thing wrong with your car and it is not or it is something else, they will tell you rather than doing what you thought was wrong and then fixing what was wrong. Their prices and excellent, the people working there are just the BEST and they do everything to make YOUR life easier by getting you car in and out, even with no appointment. Never go anywhere else!
I can trust them to fix my car right and charge reasonable rates.
First time going. Very quick. This is a great place to get an inspection sticker. Definitely going back.
AWESOME PLACE TO GET YOUR CAR FIXED FAST AND REASONABLE!!!!
Really helpful and nice. Amazing service. Great place. Definitely going back when I need help.
Always great to work with. They do a good job.
Absolutely lovely people. Very quick service, reasonable prices.
Most trustworthy, reasonably priced, nice auto people Ive ever come across! They even show you whats wrong before they fix it!
They wouldnt pass my inspection unless I agreed to use their old tire. They kept telling me the tire would at least last 10 k miles. Well it blew out before it reached 200 miles. They refused to help or refund me. What a bunch of shady ppl. This place has gone downhill since the change of ownership.
This is a great place to have your car services. Very friendly, and helpful.
Great place. Fair prices.
Professional friendly people .
Disappointed with this place. I dropped my car off as soon as they opened, and had called the day before. I wanted my car looked at to see what all it would need to pass an inspection (its from out of state). I was told Id get a call at some point during the day to let me know when I could pick it up. After waiting all day with no call, I finally called them myself and was told they had not gotten a chance to look at it at all. I needed my car for the next day so I had to get a ride to go pick it up.I understand them being too busy to take a look at it, but to leave me waiting all day and not even call me to let me know was very disappointing and felt very disrespectful. I was hoping to find a good place in Charleston that I could trust with my car, but it looks like I chose wrong. Needless to say I will not be coming back to this place and would not recommend it to family or friends.
Wonderful!! Good service, efficient entire visit. Will use again!!
Really nice and accomodating, no needless charges
Two words for Chesnut St. Auto service, Trustworthy, and dependable. !!!
Fast service, good price. Beats many other similar shops nearby.
Do not come here. They will mess things up on your car just to fix it. They cost you double on everything. Things that are still good on my car they told me needed replacing. They are thieves.
There are new people that run the shop you should give it another chance...They also do details now and larger trucks.... Quinton still owns it but doesnt run it anymore..
By passing
Got me in quickly for an inspection sticker.
Jimmy and team host fair guys
Really poor choice in employees.
Quick and reliable service
Quick friendly honest