user
Joe Holland Hyundai
150 Maccorkle Ave SW, South Charleston, WV 25303, United States
Appearance
Joe Holland Hyundai
Comments
lo
Review β„–1

Everyone was wonderful. Jeremy, Josh and David made it all so quick and easy for me due to traveling so far and in the evening after work. Josh Miller and David Scott working together to make sure I was ready to go, I know I have spent more time in the grocery store than it took me to finalize buying my new car. And all were so friendly. Clean environment be proud. You are doing well to spite all the chaos in the world. GREAT JOB JOE HOLLAND. I RECOMMEND this crew. THANKS πŸ‘

Sa
Review β„–2

Honestly this was the easiest and best time we’ve had purchasing a vehicle. Josh Miller was an absolute pleasure to work with getting the right price and packages. Actually, everyone who we talked to took their time answering our questions and explaining all the details. Great experience all around! Will definitely be back when we have to get a new one!

To
Review β„–3

Our salesman, James, at the Hyundai dealer was amazing. He was informed, kind, and honest. The financing process was also smooth. A great experience.

Ka
Review β„–4

I had a wonderful experience at this dealership! Everyone worked hard to get me exactly what I wanted. They were professional and honest. James was an amazing salesman and I would absolutely recommend him. He found me the exact palisade I wanted and was able to get it to me 2 weeks early. Phillip did a wonderful job at acquainting me with the new features of my car before we left the dealership. David was quick and efficient with the financial part. This dealership truly went above and beyond my expectations.

S
Review β„–5

I couldnt have asked for a better buying experience! I drove 2 hours to get there because they were the only car lot that had the vehicle I wanted. Doug was my salesperson. Very personable, very professional. I came in, expecting to pay a certain price a month, and he got me in UNDER that.After I completed my paperwork, Philip (I think his name was) demonstrated all the features of my new car to me. He was very personable, as well The whole process, including the test drive, took me about 2 hours.If youre looking for a Hyundai or Volkswagen, this is definitely the place to be! 100% satisfied customer!

Br
Review β„–6

Justin Hall is the reason we returned to buy another vehicle! He makes the car buying experience stress free! He was always there to answer any questions we had and make sure we were happy! He is absolutely incredible to work with! He will always have our business!!

S.
Review β„–7

Super easy car buying experience. Doug was able to answer all the questions I had. Once at the dealership the whole process took maybe an hour and a half. Definitely recommend for a stress free buying experience!

Fi
Review β„–8

Had an amazing experience. Went in just browsing and weighing my options. Being that I had already begin looking for a car I couldn’t pass on the deal Joe Holland Hyundai had to offer. In addition everyone is very personable, honest and knowledgeable. So far I know of 2 cars bought from this dealership (by a friend) and now I make number 3… no complaints could be made. I HIGHLY recommend! Thank you! -T.R

Br
Review β„–9

James Taylor is just the best! Appreciated the help and professionalism.

Ad
Review β„–10

If you ever need help with your Hyundai, don’t expect an answer. Very difficult to get someone on the phone at the Hyundai Service. The woman Shirley who directs you is very nice and helpful, but Josh is the only one you can talk to for Hyundai Service questions. Multiple message left, multiple phone calls, no response. I can understand being very busy, but you need multiple people on the phones.Why is the only person who takes phone calls at Hyundai Service also taking in-person customers? You guys need someone strictly on the phones.

Ka
Review β„–11

Get experience all around! Super friendly and helpful staff that made it happen for us! Would definitely recommend and will be going back for future car needs.

Ru
Review β„–12

The process of buying a new car could not have possibly been more welcoming or easy. They have a great team of helpful, personable and efficient people at this location. The ongoing support after purchase also can’t be beat.

Al
Review β„–13

Everybody at Joe Holland Hyundai delivered excellent and quality service throughout the entire process of purchasing my new 2022 Elantra! Extra shout out to James for being incredibly knowledgeable, super understanding, and supportive.

Da
Review β„–14

Ive been with Joe Holland the entire course of my driving experience. First with GM, now with Hyundai. Cant recommend the Hyundai team enough, Josh Miller was great during our visit to purchase the Palisade. We heard and saw multiple people come in offering to buy our car with straight cash while we were closing on it. Instead of a bidding war or just skipping us, they turned away the cash offers and continued our closing, as a trustworthy dealership should.

Ma
Review β„–15

JOE HOLLAND HYUNDAI IS SUPER NICE AND FRIENDLY. BEEN BUYING CARS THERE SINCE THE 90S. MR. GREEN SO HELPFUL AND ANSWERED ALL PUR QUESTIONS ABOUT NEW CAR. THANKYOU VERY MUCH

As
Review β„–16

They go above and beyond, for sure! Everyone is kind and courteous. I had a great experience with them. If youre in the market for a new vehicle, you definitely want Josh helping you out! πŸ˜‰

Me
Review β„–17

Fantastic service. Doug and David were both super nice and really helpful. I’d absolutely go there again!

Ti
Review β„–18

Great place to buy a car, friendly, helpful and no pressure. Third new car I have bought there. Highly recommend Joe Holland for sales and service.

Ja
Review β„–19

We had a great experience buying a car in a very difficult time with the new car shortages. Sales Staff (Doug Green), Finance (David Scott), and Hyundai Management (Warren Boley) were all very welcoming and knowledgeable. First time we have purchased a vehicle from Joe Holland and we will definitely return in the future.

Te
Review β„–20

ED waited for me to get there. He let us test drive the vehicle, and was professional and courteous. He seemed to care and went out of his way to give us all the details on the car. I would definitely highly recommend Ed because he is helping us after the sale, too. Very nice gentleman.

Ja
Review β„–21

I highly recommend this dealership. Erick Meadows was my salesman and the buying process was easy on a pre-owned 2009 Chevy Colorado. The truck looks and runs great.

De
Review β„–22

This dealership goes above and beyond to ensure the best experience when shopping and purchasing a new vehicle. Richard K. and Justin H. know their products and guarantee a positive experience for the shopper. David S. in finance and Phillip W. in technology get you off the lot in your new vehicle. Service department is also great. Can’t go wrong with this dealership.

Ti
Review β„–23

Such a positive experience! Everyone there was super nice and helpful. I would highly recommend you to try Joe Holland first.

Ch
Review β„–24

I initiated contact with Joe Holland Hyundai after hours and received a message back early the next day. Once I was handed off from the internet staff to my salesperson Doug, he worked with me via text until I could get to the dealership. Since I was coming from out of town, he worked with my availability to setup a time and test drive. The process to get my 2021 Hyundai Tucson Ultimate was easy and everyone was polite and professional. I am so glad I decided to give them try. I would not hesitate to buy here again.

Br
Review β„–25

My experience at Joe Holland was a great one. James Taylor and the rest of the staff done an excellent job. They were friendly and helpful. I would definitely recommend them to anyone.

mm
Review β„–26

I love having my car serviced at Joe Holland. They do a fantastic job, and are always professional and courteous.

Am
Review β„–27

Super friendly and amazingly helpful. Best car buying experience I’ve ever had!

Ha
Review β„–28

Bought entirely online and it was very easy. Love the car and looking forward to driving it.

Am
Review β„–29

Great experience! Justin was so helpful! I would highly recommend this dealership!

Fr
Review β„–30

Staff was amazing. They made the whole process simple. Best car buying experience I have had.

Ka
Review β„–31

Very nice and informative staff! Made my car buying experience very easy and painless. Will always recommend this dealership to anyone looking to purchase a vehicle.

Sa
Review β„–32

Great car-buying experience! Worked with Jeremy Sheppard (internet sales) and Josh Miller (sales associate). These guys were top-notch. We came from out-of-state and they had most of the paperwork completed and ready when we arrived! Fast, easy process and so far we are very happy with our new Hyundai Santa Fe! I would recommend this dealership to anyone.

Pe
Review β„–33

Great place to buy a new vehicle, reasonably priced and the staff is very friendly and professional. I was very pleased with how smooth and quick the process was. Will definitely be a return customer

Ke
Review β„–34

The dealership closes at 6:30pm we got there probably 5:30-6:00pm. Josh was our sales rep. and another gentleman, Phillip showed us all the gee-whiz stuff about the car. They both went the xtra mile to do what it took to meet our needs (my wife’s needs) to buy the car we were looking at. Both Josh & Phillip stayed til after closing, washed the car we bought, and made sure we were perfectly satisfied before we left with our new car. Been a lonnngggg time since I experienced service like that! Thank you Josh & Phillip for making a usually painful experience, pleasant and satisfying! Ultimately we got what we wanted, with professionalism and courtesy at no xtra charge.

jo
Review β„–35

Josh Miller, David Scott and Phillip (the tech person) were awesome. They made buying a new car fun and easy. Oh, and I’m living my Tucson!

Co
Review β„–36

Amazing experience overall. The team at Joe Holland was so easy to work with and made it a fun experience. We left the dealership thrilled about our new vehicle.

Ch
Review β„–37

Id had my eye on two models from other manufacturers when I chanced a stop by Joe Holland. The experience Id had at these other two dealerships was extremely disappointing. Communication & service level at one was horrific and at the other the sales rep didnt know the product or what incentives were being offered. The minute I stepped into Joe Holland and met Justin Hall, the experience was amazing. From his knowledge of the product to the stellar service experience he provided, I knew I needed to really consider a purchase from Joe Holland. I thought, If this is the culture they provide, I want that level of service for the life of my vehicle. Justin introduced me to the 2021 Sonata and that was all she wrote! Ive had a few manufacturing quirks to work out since then, and Justin has been attentive and friendly - making sure I know exactly who to contact to get it taken care of. Service has been amazing as well, but Ill leave a separate review for that. Thank you for being invested in the customer experience and hiring the best. It does not go unnoticed.

Br
Review β„–38

Doug was extremely helpful and him and the guys at joeholand really helped getting my girl into the new car she needed.Thanks for yalls help guys!

Ea
Review β„–39

This was my fourth new car purchase from Joe Holland and it was, as usual, a great experience. Even with the addition of Covid precautions - which can change the purchasing dynamic - it was still a completely stress-free experience. Justin Hall (sales), Phillip Warren, and David Scott (finance) could not have been nicer or more helpful / accommodating. I highly recommend this team and the Joe Holland dealership.

Jo
Review β„–40

Excellent customer service. The salesman went above and beyond.

Mi
Review β„–41

I’m not from Charleston, I was passing through for business and my engine light came on . I have a 1 year old Kona so I was very concerned because I needed to drive back to Columbus. The service team got me in the next day, discovered the issue and I was on my way ! Very nice and professional guys

Sc
Review β„–42

Great experience purchasing my new Sonata. Sales team was knowledgeable and to the point. Having someone sit in the car with me and explain where everything is and how it works was a nice touch. Would definitely recommend.

Ma
Review β„–43

My salesman Josh Miller was awesome to work with and very transparent throughout the entire car buying process. I would definitely recommend Joe Holland.

Me
Review β„–44

Justin sold me my 2021 Hyundai Venue SEL! From the moment I walked in the door, he treated me like we’d known each other forever! Never once blew smoke or tried to make a sale! 100% genuine customer service! I’ll forever be apart of the Joe Holland family, because of him and his hospitality!

Jo
Review β„–45

Everyone is very professional and nice. The best prices around. No pressure and no BS. The way it should be. πŸ‘

Ka
Review β„–46

My husband and I are very pleased with Joe Holland Hyundai. Our last three vehicles have been Toyota’s and we have always dealt with the same salesman at our local Toyota dealership so venturing outside of that comfort zone was a bit nerving to say the least. Salesman Doug Green with Joe Holland made our trade and purchase a positive buying experience and we’re very happy with the service we received! We are enjoying our new vehicle, Thanks Doug!

T
Review β„–47

Absolutely the best service in the valley. Everyone went above and beyond helpful to insure I got the best service available.would recommend David and Chris to anyone that needs a car.

Ch
Review β„–48

From just stopping by to look at a few cars to signing paperwork, the staff is awesome. I never felt harassed or pressured to look or buy. The salesman was helpful and offered a contact number if we wanted more information. The β€œdealing” process was even pleasant and fair. The entire staff we worked with were friendly and helpful. I will definitely look here first the next time I have to buy a vehicle.

te
Review β„–49

Joe Holland is the place to be!!! Believe me, We tried the car lots trip. For weeks we were exhausted with the, I don’t know I will check! Or maybe you might like to look at this model. I hit on Holland’s web site, I asked if they had what I wanted, the price, financing, and bam! In seconds I was speaking with Justin, he knew what I wanted, what he had and the next day we went, our beautiful Santa fa was sitting there as we pulled onto the lot! Within an hour the paper work was done, we were even givin a heads up lesson onto what we needed to know about our new car! Thanks Justin, David, and Phillip, you know how to run a business and know people as well! Try joe Holland’s, you will not regret it!!! David and Teresa Woodall

He
Review β„–50

I had a wonderful experience! Josh was the best!!!

Sh
Review β„–51

I really enjoyed my experience. They got me the car I wanted. They were amazing to deal with. All my future purchases will be with Joe Holland.

Ma
Review β„–52

I just bought car recently and received message needed service. I made appointment and was told I didn’t need service till 7500 miles. Service tech advised he would reset notification to 7500 miles. He was very helpful and answered questions I had come up with since purchasing car. Five stars to service tech. Sorry I didn’t catch his name.

Te
Review β„–53

Terance bought a new car and Doug Greene was the best. The process was simple and smooth

Me
Review β„–54

They were very nice professional people would recommend anyone to get their vehicles there

Je
Review β„–55

Great service! Very happy with my new car!

ch
Review β„–56

The call center sent us there to look at a particular car. Since they were closed because of the virus, we were surprised when a salesman came out to offer help. He, the manager and financial manager were very accommodating. Friendly and understanding. They were cautious and social distance. They ask us to wear out masks. I have always liked Joe Hollands. Thank you for being gracious and helpful.

Ki
Review β„–57

Hyundai Sales Consultant Justin Hall made the process of buying a car very easy. And I received great customer service from Phillip & David as well! Great team!

Ka
Review β„–58

I cosigned for my granddaughter, on Monday, October26, 2020. I was amazed of how awesome her car salesman were. James Taylor was her salesman. the finance manager, David Scott was awesome too! they both took their time with her and I even said, Yall are making me want a new car! . If youre searching for a Hyundai Id recommend James Taylor to anyone!!!! He wont steer you wrong!!!!!Thank you,Kathy McGhee

SA
Review β„–59

Joe Holland did a great job with my car today. Everyone was professional: wearing masks, answering questions kindly, and providing recommendations. The car was fixed in a timely manner, and I was provided a courtesy ride home while my car was finished. Thank you so much!

Vi
Review β„–60

Very good experience of car buying. They keep their words and make the car buying a pleasant experience!

Ka
Review β„–61

Doug Green was super friendly and knowledgeable. I had a budgeted payment in mind and explained my situation. We are in the process of building our credit back after we ran into hard times. Doug was able to give me a selection of vehicles to chose from and we purchased a brand new car with plenty of bells and whistles ! We love our new car, Thank you Doug!

Br
Review β„–62

I love working with Joe Holland, especially with Benny Morton. This is the 4th car I’ve bought off him/them and they’ve never let me down. This last time was the best experience yet. I did most of the deal remotely so it took less time at the dealership! Highly recommend.

Ju
Review β„–63

My Service Advisor for my Hyundai Sonata is wonderful!! He has gone above & beyond to help me. He is knowledgeable about everything that I ask & if not, he will get me an answer. He has a kind, friendly personality that I totally appreciate, so that makes him a very valuable employee in my book.

Ca
Review β„–64

Great experience. I really appreciate how they worked with my budget.

Je
Review β„–65

Very good group of people!!!. Understanding and easy to work with!!!

Br
Review β„–66

Justin at Joe Holland was very helpful and made sure my purchase ran smoothly.Unlike other processes to buy a new car, this was a pleasant and stress free experience.

Da
Review β„–67

I just had my 2019 Tucson serviced here. I had the oil changed and the air conditioner serviced. The service personnel were very nice and helpful. Everything went great. Since the parts department is next door to service, I went over and had them oder me a touch up paint pen. Nice place to have auto work done.

Ca
Review β„–68

Service was easily arranged by your friendly staff and covid precautions were well done. Efficient work done with a short wait time. Thank you for a good experience

Ph
Review β„–69

Doug and the staff were very accommodating and friendly. Not pushy. Available for questions. High marks for interactions.

As
Review β„–70

Highly recommend! They are great!

Ki
Review β„–71

Justin Hall was my salesmen. He is an asset to the dealership and customers. He listened to my opinion offered suggestions. this was the easiest car buy ever. I would return to Joe Holland for a vehicle purchase and will recommend Justin to family, friends and my customers at my job.We signed our paperwork with David Scott. Another asset to the dealership. Justin called early to let me know he had an appointment and David would take care of us. Once again, a superb individual, explained what we were signing and had a great personality. Overall I was not disappointed with any aspect of buying my car.

Ke
Review β„–72

They were all very helpful and friendly making my car buying experience a positive experience.

Mi
Review β„–73

Great value and wonderful people! Ill keep Joe Holland on my radar for future purchases.

Co
Review β„–74

Eddy and Alicia were very helpful and personable. The service department did overlook a couple issues with the car. Dead light and a couple bad cigarette chargers in the car. Overall, my experience was good

Sc
Review β„–75

Our experience with our new car purchase was flawless. It was during the pandemic and they went out of their way to get us into our car. Doug Green was an exceptional salesman and the way they are doing things now made it quick and easy. Best car buying experience I’ve ever had. Thanks Joe Holland

Da
Review β„–76

Go see Josh Miller for a great deal and fast in and out thanks guys!!!!

Je
Review β„–77

We set up an appointment and Chris Lee was ready for us as soon as we pulled in. He was so helpful and patient with us and our kids (The little one is wild!) He had the cars I was wanting to look at ready and got us set up for a test drive right away. I loved the car, but wanted different features that they did not have on the lot. He went above and beyond to locate the car I wanted with all the features I wanted in the color I wanted and had it at the dealership waiting for us when we were able to come in to sign the papers. Also, got an amazing deal for the car! Chris Lee made this the best car buying experience I have ever had!

Ji
Review β„–78

Wonderful buying experience!

Ro
Review β„–79

Chris and the other guys in the Body Shop did an outstanding job repairing my Hyundai. They went the extra mile to make my vehicle look better. I am forever a loyal customer.

na
Review β„–80

I had a wonderful experience with Joe Holland people, Justin and David both were just great. They never hurried me, explained everything very thoroughly. I was very pleased with their service and would gladly recommend them, if you are looking for a new vehicle, to please stop by and check out the line at Joe Holland and personally ask for Justin Hall and David Scott to handle your vehicle dealings. Their both very polite, personable and know that they can and will do the best by you.

Ma
Review β„–81

Very friendly and very professional. Im a return customer and if service remains the same I will continue to give them my business

Kr
Review β„–82

Great service! BUSY place. Josh R. is amazing!! He is always SO BUSY, he never stops moving, yet always friendly and very knowledgeable. Great Job

HE
Review β„–83

HI, BUY A BLACK HYUNDAI 2017 ACCENT AND I WANT TO KNOW IF THE BOY ERICK STILL WORKS? WHAT IS THE COMPLETE NAME? I WANT TO CONGRATULATE IT .. IT IS THE BEST SELLER OF YOU

Cr
Review β„–84

This was the Best experience ever buying a vehicle. Everything was mostly done online. Justin and David Scott were wonderful! I love my new Hyundai Palisade.

Sa
Review β„–85

Had to reschedule an appointment due to an unexpected event and Joe Holland Chevrolet and its wonderful staff made the adjustment very smooth. My new time slot went smoothly from checking in to completion. Very good and Excellent service provided by the dealership with the needed service.

Be
Review β„–86

Great customer service and great work. I received my receipt electronically and paid online which made it quick and simple!

ji
Review β„–87

Best guys I ever dealt with at any car lot.

Al
Review β„–88

Chris Lee was my salesman. This was my very first car purchase. I researched, and visited several dealerships. Chris was extremely personable, patient, and took the time to understand my wants and needs. I visited the dealership two days in a row, staying over two hours the last day prior to making a decision. Chris answered the thousands of questions I had, and ensured I felt comfortable with my decision. He had me in the payment range I wanted, and made the buying experience nothing less of excellent. He was very knowledgeable and showed top notch professionalism. I highly recommend him to anyone looking to lease or purchase a vehicle. Thank you Chris Lee!!

Ch
Review β„–89

Every single person I dealt with at this location went above and beyond to accommodate me and get me into a new vehicle. Doug Green especially was patient and took a lot of time to personally address any issues and questions I had. David Scott handled everything on the paperwork end flawlessly. Honestly, the entire staff from management to sales to processing were extremely pleasant, courteous, and fantastic to work with. Nobody was ever pushy, rude or curt. I drove over 3 hours from PA to pick up a vehicle they had in stock and would (probably WILL, in the future when we need another car) drive that same 3 hours again. The entire experience and team get an A+ in my book. I rarely leave reviews but I felt this dealership deserved a shout out from a very pleased customer. Great work, guys!

Sh
Review β„–90

We purchased from Joe Holland Hyundai and what a GREAT team of friendly caring staff! We felt welcomed and comfortable, the atmosphere was pleasant and we were treated like friends not just customers! I would recommend Joe Holland to EVERYONE looking for a new vehicle.Thank you Jeremy and David for taking such good care of us.😁

To
Review β„–91

Ive purchased more than 10 cars in my life and this sale was by far the best experience Ive had. The whole process from beginning to end was easy, relaxed and informative. On top of all that, we got an excellent financing rate. We definitely recommend Joe Holland.

Se
Review β„–92

Always appreciate Doug Green. Hes the best! He helped on multiple occasions. I wouldnt go anywhere else or to anyone else!

Ti
Review β„–93

Made an appointment for service. Arrived ahead of schedule and was immediately greeted. The service advisor said my appointment wasn’t in the system; however, the service was still completed in a timely manner. Waiting area was marked for social distance and most patrons were following the mandatory mask order.

Ka
Review β„–94

Joe Holland was the best place for me to purchase my vehicle. They were helpful, professional, and organized. I couldnt ask for a better dealership.

Wa
Review β„–95

Great dealership to do business with.

Bo
Review β„–96

Great service, trustworthy staff, satisfaction in value and treatment. Justin Hall is a wonderful salesman to do business with; David Scott took great care in explaining things. Highly recommended.

Em
Review β„–97

Amazing experience. It was a quick and easy proccess. They made sure I was taken care of, and continued to check in even after I purchased my car. I recommend them to everyone who needs a new car.

He
Review β„–98

Absolutely wonderful experience!!! Courteous, customer-service centered sales staff! Smooth and painless sales transaction! I couldn’t be happier with my new purchase! Thanks to Eddy for his patience and kindness!!!

Ro
Review β„–99

One of the Tire Pressure Monitor Sensors on our 2019 Hyundai Sonata was flashing and there is a slight rattle in the moon roof. We purchased the vehicle in September from another dealership out of state. My wife scheduled an appointment for Thursday at 8:00am. We dropped it off early Thursday morning before 8:00am. My wife called later in the day to check the status and no one could tell her anything. She never received a call from the dealership. We went to pick it up at 3:00pm. We were told they adjusted the tire pressure monitor system, but the service tech had just received a call about a family emergency and had to leave and they were not able to address the rattle in the moon roof. It just seemed odd that they addressed one issue, but not the other and no one ever called to inform us of the situation or could tell us about the status when my wife called. They didn’t give us any paperwork when we picked up the vehicle either. They did offer to make it a priority to address the rattle issue if we rescheduled an appointment.

Je
Review β„–100

We purchased a car from Doug, over at the Hyundai part of the dealership. Doug, made this buying experience for us so enjoyable. He helped us with what we could afford and was honest with us every step of the way. You’re not going to find a better car salesman around. They were able to get us in the car we loved $50 under our budget per month. After shopping around at many other dealerships, we didn’t find anyone that even compared close to these guys and gals! Highly suggest Joe Holland and Doug Green!

Information
28 Photos
100 Comments
4.7 Rating
  • Address:150 Maccorkle Ave SW, South Charleston, WV 25303, United States
  • Site:http://joehollandhyundai.com/
  • Phone:+1 304-744-1561
Categories
  • Hyundai dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6:30PM
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations