I went in for an oil change and got my state inspection sticker. They promptly took my car into the garage. I sat i the waiting area for what seemed like very little time talking with other customers. The gentleman came to get me when they were done so i could pay. No problems. GREAT SERVICE!!!!!!!! I recommend going to JD Byrider in south Charleston wv

Salesman was great. They were polite and didnt preasuer you into a vehicle you dont want.

Jeff was amazing. He made the process simple and easy to understand. I would totally recommend this place and if you do go here, ask for Jeff, hes awesome

I couldnt get approved anywhere and JD Byrider was a God sent. Salesman John Legg and the Sales Manager Mike were so helpful and did everything possible and I got approved 😀 👍 now Im the proud owner of a 2013 Kia Optima. Thanks again byrider fam, forever appreciated 🙏

Jeff was patient and genuine with helping me get a vehicle and went above and beyond standard customer service in my opinion. I would highly recommend getting a new vehicle here.

Very low quality cars and predatory loans. Do not walk run away from JD Byrider.

Jeff was so helpful in helping me pick which SUV was a better fit for my family, taking time to review information with me, and making sure I understand every piece. He showed me everything about the car, details that were covered under the warranty and many more details within the company that I’ll need to use later.

I have had a amazing experience with everyone at this location given the circumstances sales manager mike was so amazing I appreciate everything he has done for my family he stuck with us through a few issues and helped us get out in a amazing vehicle we love mike in service was great he listened to our issues and truly cared !! Tim was the best as well making sure to fit our busy schedule!! I haven’t been this pleased with a car dealer ever !! And the fact they give you a chance when you have not so great credit is amazing !! Thank you so much everyone at jd byrider for making our experience one of a kind and caring so much to make us happy 😊

Great customer service and excellent to work with. We told them what vehicles we were interested in and they worked with us to find one! Great payment styles and warranties.

Thank you so very much to John Legg from JDByrider. It was an easy experience for me, as this is the very 1st vehicle I have ever bought on my own. I don’t know what I would have done without their help.

Jeff was great at Byrider! He didn’t push me toward any particular vehicle and was open to hear only what I wanted out of a vehicle, what my budget was, and was very clear about explaining the service agreement and insurance options.

So I got a car from them a week ago. Yesterday I had a bearing put in it. This morning my tire busted and I had to have my car towed because there was no spare once we got to the lot it took hours to get a new tire. My tire light is still on they said it was a sensor and they dont have the tools to reset the sensor.Now theres break dust all over my rims my cars running weird and its pulling me all over the roads. The tire that busted was the side they replaced the bearing in and they say it wasnt their fault they drove it on a completely flat tire and the rim is now shaking as Im driving and the steering wheel shakes as well. The service shop said this car was safe for my kids. There is a noise coming from the other bearing and my air-conditioning is leaking in my floor boards. I tried calling them after I left to tell them about the complications but they havent answered my calls. I would never recommend to get a vehicle from them. Im now stuck in this car with my children and I do not believe it is safe for them to be in. And they stated I cannot chose a different vehicle through them.

Jeff was very helpful, not in a pushy sales way but very informative. It took a while and there was a lot of papers to go over and sign but it was worth it at the end of the day when I drove my little Fiat away to its new parking space @my apartment 😁

My husband picked up my car this evening and didnt even get it home and all the oil leaked out of the car and the engine light and oil pressure lights came on. All 6 quarts of oil leaked out of it.. this is the 5th time we have had it back for the same problem and now Tomorrow morning it has to be towed back to them because it isnt even driveable. I am so sick of this.

I came in to JD Byrider because I couldnt get approved for a car anywhere else without having to put down an arm and a leg. After taking my info, I was approved and picked a car that I like. The salesman I worked with was easy to deal with and talk to. I nowhere near perfect, and they were able to help me get my own vehicle, so that I could establish more structured responsibility in my life.

This is by far the worst company I have ever dealt with my entire life. If you enjoy having money and sanity I suggest you go anywhere but here.If I could give this company negative stars I would.

Went there today and got a car. I fell IN LOVE and got the car I was looking at for weeks. I worked with Nick who was really helpful and determined to get us a car. He explained things well and made sure we understood the process. I would highly recommend low down payment with bad credit and reasonable payments!

Changing my 2 stars to 4. They have truly been of great service anytime I have a question or need maintenance. I will definitely consider purchasing another vehicle from this location. If you need a vehicle and have a source of income, even if youre still building your credit, check them out.

Great and friendly service. Got exactly what I wanted. I would recommend them anytime.

Great all the way around.. there very helpful and they stand by there word .. they have made my car purchase the best choice .. I can not think them enough..

I was taking care of and explained everything by Jeff very thoroughly

Jd byrider is awesome now the finance company they use….:CNAC is a total opposite story and i def will b getting in touch with some people as to wat i can do over wat theyve have done pure pathetic i wouldnt even give them a half of a star!!!!!

I loved my experience. It’s 100% worth it. Jeff Helped me not only get a car but make it easier for me to get one. No one else in the area would give me the time of day but he refused to give up and stayed after hours to make sure I could go home with a car and a smile. The amount of passion they have for their jobs is unbelievable and I’m excited to say I’ve been referring everyone I know to them. If you’re needing help getting a vehicle and fixing your credit, DO NOT PASS THEM UP!!

John legg was very patient with us and explained everything to us in detail he even stayed over past his time to help us get in a new car I would recommend John and JD byrider south Charleston to anyone wanting to get in a new vehicle

Nick walked me through the whole process, and I drove off the lot with the car I was looking at when I first walked in. The process is quite long, so when arriving, allow yourself about 4 hours. Between test driving 2 vehicles, paper work, watching their video, and final signatures, it took me from 9:15-1:00. But definitely worth it, and they do show car fax.

The salesman was awesome and was a great help getting me the vehicle i truly wanted to be in and got me great payments as well

Great Customer Service from start to finish.. They Really Are About The People And Not Just The Sale..Thanks Again Jeff For Making My First Car Purchase An Easy Process

I’m very happy and excited to be able to experience my time with being a new loyal customer with these guys. Thanks so much and I appreciate Jeff for working with me and working hard to make sure my family and I drove away happy and satisfied

I just bought a nice 2015 Dodge Journey Vehicle from byrider today. I love it 🥰 Thank you so much for your help and the people there are so nice and helped me a lot .. I would recommend Anyone to Byrider in south Charleston.. thank you 🙏

I had a great experience purchasing my new car from John at Byrider of South Charleston WV...

My experience there with my salesman Josh was absolutely amazing! He helped me get into a vehicle! Thank you!

Had an AMAZING experience. John and the guys were super helpful and friendly!! Also, they got me in my car super quick!! This is the best experience I have had at a dealership so far!! They made me feel very welcomed and definately bring a smile to your face!! I love my car!! Definately would recommend!!

Awesome service good car

Jeff Selas was amazing, very patient with my son. Would definitely recommend!Thank you guys for taking care of me!

Fast friendly service great people

This is my first time getting a car on my own and I have the worst credit. They made away for me. Let me be picking choosing my car. Thanks

This is the 3rd time that I have dealt with South Charleston JD Byrider, they have done an amazing job each time. They are all super nice and friendly.

Amazing experience. Very helpful and super nice people. Would most definitely recommend JD Byrider.

They were super nice and friendly very clean and they know their stuff I was very satisfied with the service and the friendly staff.

$5 oil change and fog light repair on our JD Vehicle less than $20 total. Great, quick service. At this time, only 2 customers inside waiting area due to covid restrictions so, take umbrella or go when no rain.

Great experience. Highly recommended. Paul went above and beyond

Big Mike Buonarota was absolutely wonderful. He listened to what kind of car/SUV I was interested in and the features I needed. And boy did he deliver, he showed me several choices. I am very pleased with my new car. Thanks so much!!!!

Great people and very helpful would recommend

Ive very happy for the experience.

Very pleasant experience. Prompt and curtious service from beginning to end.Mike Buonaro is the most pleasent PR associate, very personable and curtious.

The staff at South Charleston Byrider are the best!!!! They go all out to help you in any way possible to get a vehicle Thank you Paul and Mike!!! I really appreciate it!!!

Definitely would not recommend to anyone in the future. The only reason I went here to begin with was because my sister and parents have gone in the passed with no problems. My credit isn’t the best so I figure why not we’ll give it a shot. Found a 2014 Jeep Patriot that I was in total love with. Went and looked at it it drove decent. Was newer the the jeep I was driving at the time and definitely had lower mileage. A week after I bought it was on my way to work and had to put gas in it for the first time. Gas cap is missing and the compartment is completely covered in rust. I’ll admit 100% my fault for not checking before buying the vehicle but I also would have never expected a gas cap to be missing from a car being sold on a car lot. Same night on my way to work the check engine like comes on and the remote start stops working(still doesn’t work even after having it “repaired”). Call in the next day get hung up on twice by the salesman who sold me the car on the lot after being told he wasn’t my listed salesman he just sold me the car. Ok fine he wants to play the technicality game because the salesman who took my financial information is currently working from home he wasn’t who filled out all the paperwork in office whatever. But any place willing to hiring a “salesman” that hangs up on customers after REFUSING to listen to things going on with a vehicle they sold needs a serious attitude adjustment.Now starts the issues with my title. Or lack of should I say. I bought this car back on 09-11-20. It’s now 01-01-21 and guess who still doesn’t have a title because of a screw up at JD Byrider? This girl. After once again getting hung up on, just shy of getting yelled at over the phone because the salesman was “having a bad day” and finally getting ahold of the sales manager after getting told they would not transfer me to the manager three times, the sales manager advised me it was a DMV issue and that the paperwork had been sent in. So I call the DMV once I finally get connected to a real person the DMV states they did in fact receive the paperwork for my title. TWO MONTHS AFTER I BOUGHT MY CAR. And immediately returned them because JD byrider didn’t fill out the forms correctly to have my title switched from PA to WV. They were notified of this back in November on the 6th. Now we’re going on two weeks of me trying to call and get ahold of the sales manager after him saying he’d call back the next day because the person who had the answers to my problems had already left for the day two hours before they even close. I’ve tried calling back three times just to either be hung up on, get a hold of my favorite rude employee (note my sarcasm) or told the manager is busy and they’ll have him call me back. The south Charleston office is a joke and is very loosely considered a decent car lot in my book.

Very good customer service. Big Mike was definitely on his game to get me the best deal for my price range. Highly recommend doing business with him because he will advocate for your best interest. Jd Byrider I give you a 5 star ⭐️ Thank you!

Very helpful and professional. Excellent people to do business with. My second car. Great cars and services. Thanks to everyone being so friendly. Big Mike thank you for making this happen for me. I love my jetta. Great personality and follow up. I will get another from you again.

Big Mike was amazing. He came in early so I could get the paperwork completed so I could get to work. He was very helpful and was able to get me into the vehicle I wanted even though they didnt have it at South Charleston. He was able to get it transferred there so I wouldnt have to go to the other lot and start over. I highly recommend going to see him if your looking to purchase a car.

Recently my car needed servicing so I bought it in. It took a couple days to be fixed, but I was kept informed of each step that was taken to fix my car. I didnt have to call in, John contacted me with the status and submitted a reimbursement for my car rental while my car was being repaired. Great customer service and excellent communication.

I was planning on purchasing a vehicle paid in full up front over a year ago. As usual, I look around at the vehicles that caught my eye while my wife searched for a salesman so we can save time by seeing what vehicles were within my price range and mpg expectations. The office was empty and the salesman must have been using the restroom because he just popped up out of nowhere after my wife had exited the building. He immediately wanted to run my credit prior to even discussing my price range despite me making it clear that I wont be doing financing. Refused any information about any of the vehicles without wanting to run my credit. My wife is inexperienced in car shopping and gave him our ids and her social security card while I stepped away to release at least some of the frustration I had with this guy. I was able to retrieve the documents while he was in the middle of putting it into the system. He then asked if I wanted to purchase insurance for vehicles to test drive. It was obvious I had no interest in purchasing a vehicle, but he still kept going on about needing my information. It was a shady experience and actually called in the next day to make sure he actually worked there. And the first time any salesman had blatantly refused to provide any information about vehicles on the lot without running my credit despite that I had already explained that I was paying in full and not applying for a financing plan.Ive had friends who have had positive experiences with this location, but I just wasnt even going to entertain this guy and was already frustrated and pressed for time.

Had a horrible morning finding out my car was considered totaled after an accident. Went back to JD Byrider and Jeff Selas helped me purchase my second vehicle from them. I wasn’t prepared at all at the time, but they really helped calm my nerves and not be left car-less. Thank you Jd Byrider and especially Jeff!

Absolutely love JD Byrider and Eric Blankenship was the best and nicest Ever!! Thank you Eric we absolutely love Our car!

This second time around there has been a wider selection of cars but my first time it was pretty slim. That’s the only reason why it’s 4 not 5. Everything else is amazing though. The people that work there actually work with you. It’s nice to have a process like they do where they take all of your finances into account. The warranty they have is a nice comfort as well. Over all I have no issues with JD and would recommend it to anyone looking to get a used car.

John Legg from byrider went above and beyond to help us get the car we love!

Does JD stand for JUNK DEALER ??

Mike treated us so well, got us in a wonderful car!! He’s a great salesman, and I can tell you he takes very good care of his customer!! Thank you mike for all you done for us!! God bless

The Sales person was totally on my side. He was quick to help and wanted to know what I wanted and what my price range before he ever ran my credit. I will be returning to this business for any further needs.

I had the best experience ever. The salesman John Legg was very professional and honestly they all were. They answered all my questions and got me in the car I wanted with having bad credit and the payment is a lot I mean a lot lower then I thought it would be.

Excellent customer serviceAnd the service department provided top notch serviceThey offered very fast and professional serviceMy experience was actually better than I expected it would be

I had an amazing experience at this location and it was all done under a 1 1/2

Great Cars. Great customer service. Great maintenance team. Astronomically great pricing. Ha, who made you think you needed a new car when these guys are in town! Honestly they are not going to be able to get rid of me, or my friends, or family as customers. I dont have to say keep up the good work! because theyre good at work simply says it for itself! The returning customers are also proof of this! Only thing is you make sure you pay your bill on time! do not go behind! Put your car note with your light bill, your mortgage or rent, and your water bill when it come to priority! Once again, dont be late!

Staff was extremely friendly and helpful! Very satisfied with my purchase!

This dealership is absolutely amazing, very friendly, very helpful,very straight forward. And I just want to let you all know you wont be dissapointed. If you get a chance to speak with DJ I would highly recommend it. Also the manager is super friendly.

John the customer service manager is just amazing. Helpful and professional. Ahmed the gentleman that changed my oil was quick and I was in and out in less then 30 minutes. Love dealing with John.

They are good helped me get s car at time it was necessary they helped kinda high priced recently got email that ask if I wanted to upgrade I need automatic now due to health issues they were helpful called me back and said approved told me what to bring I called when I was ready they immediately informed me they didnt have one they could work with three weeks later Im still waiting. Everytime same story. Im paying for a standard that usually sits in driveway and I bum rides to Dr and store unless its something I can get here in town. Not the greatest business but they try to help beware of very high prices

So far so good. Mark you were really awesome Sir. Very professional and very good at explaining everything. Thank you so much Sir. (Mark at the South Charleston WV Byrider) so I forgot your last name. Lol 😁

LOVE these guys. Always a blessing to work with them. Service department is always fast and efficient. Thanks darlins!

These guys did warranty repairs on our car even though it was from another byrider location. They worked it in for us and did needed repairs. They did a good job and I really appreciate it.

Just had oil change on my 2012 VW Passat TDI Everytime I have been here they have been very helpful and nice

Erik went above and beyond to help me get into a vehicle on short notice. They catered to me and my budget to get me in a vehicle in my price range and with payments I can afford. Best of all, it will help my credit. I would definitely recommend them to anyone who may not have the best credit or a large chunk of change for a down payment! Great staff, very helpful and caring!

Great experience!! The guys Mike and Mike were super nice and helpful. I would definitely recommend!!!

Big Mike was great.. He worked so hard to get me in a car that I wanted... He kept in touch through the process bcuz it took several weeks to get everything I needed... I will be coming back as long as he is still there... Thank you Mike Buonarota for all ur help.. You deserve a raise for all your good work and working hard to get me in my car.

Listen. If I could give these guys 10 stars, I totally would.First of all, not only did they help me get into a car in the first place, when mine died last year, but the customer service has been excellent since then.Today I had to drop my car off at the service center, I thought for sure I had blown the engine up, thats what it felt like to me. Mark and those guys are Awesome! They not only worked me in so I wouldnt have to wait 2 weeks, but they had it ready in just a few hours (it was t the engine after all) and you know what it cost me? $25. Seriously! What other garage can you get anything done for $25?! Took my last car to get brakes, got charged $90 an HOUR for service. Picked my car up this afternoon, Mark was extremely friendly and very helpful. The next time I need a car, I know where Im going.Thanks guys! You rock!!!

I used to say that they were a good company but thats no longer true anymore. Anytime anything went wrong they was pretty good about repairing it. but thats no longer the case.they change some people and their policies. made it harder to get any repairs done I bought three vehicles from them and this third one is going to be the last. the only reason why I went ahead and went with them is because I thought their service department was good and it was worth the extra cost. now they charge you a $25 fee each for everything that they got to look at. and they still cant fix it I went in there three times to have them to fix my traction control. and they still cant fix it. also had them to look at my transmission because it has been acting funny and they keep telling me theres nothing wrong with it.also my headlight went out and they said they was going to charge me extra to change that because they would have to take the bumper off in order to get to the headlight I told him no and I will fix it myself which to change it was very easy only took me 5 mins to do and I didnt need to take the bumper off. also my mirrors never work ever since I bought it every time I put a fuse in there it would blow.the service department at JD Byrider in South Charleston is very incompetent BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!

DJ, Jimmy and, the rest of the staff have excellent customer service skills. They stayed in touch with me and worked with me to get me into a car that I would be satisfied with. They made sure that all my questions were answered before I signed anything. I know that if I have any questions or need anything they will be there. Thanks you all!!I took my car in for inspection. Fast, always courteous and service. I had called before about some lights being on. I had asked when I called if they were still on could the lights be turned off if there wasnt anything wrong and the person on the phone said yes. However, that did not happen when I took it in. I was disappointed but I still appreciate their fast and courteous services though. Just wish customers could come in without an appointment and get small issues fixed.

I had a very positive and helpful experience at JD Byrider when purchasing my 12 Chevy Malibu. Joe and company were very informative and did not hesitate to answer any question I had during my time in the store. An overall great experience.

Very friendly nice as well as helpful. Tried to set me up in a Ford Taurus. Not a Ford person it was a nice car, but I couldnt be happier with the one I have. Be prepared to go through a lengthy process. They do make sure its affordable. Im happy with my experience

Very professional, and very helpful. Would definitely recommend. (:

This company really cares for the customers as we have learned this today. Started at 9:00AM and they have been the most patient people to work with. From dealing with insurance and credit history that is not the best. They still found a way to get us back on the road at a reasonable price that is affordable. Thank you DJ!

Great overall experience, we came in with no down payment & Mike continue to work to help us find a vehicle. Went the extra mile & we left satisfied.

When we purchased our vehicle last October, we were weary of dealerships due to the prior dealership we had dealt with. Every time weve had to go for the regular maintenance and small repairs, the service department has been Amazing. Anyone who wants to go to a dealership filled with the Best staff and service, JD Byrider is better than the larger dealerships I have dealt with previously. I will recommend them to anyone who has a need for a new vehicle.

Do not go here even as last resort!!They use the fact that people go here when they have no other options.They quote you priced, spend an hour & a half filling out paperwork then try to charge you 50+ every 2 weeks on payments.They also wanted 1400+ a month for a car payment with their deferred payments.Calling corporate. Then going to lie about quoting prices? I really hope they record their phone calls so the manager can get fired for blatant lying.Sad business. Do not waste your time here this is absolutely ridiculous.Also, glad we didn’t buy the first car they tried to sell to us because in their words “the engine is shot.”

Great Service And Great People! 100% Satisfied with South Charleston Location

Thanks guys!! Would have been 5 stars if there was enough time to get my headlight fixed! Seriously though, my car is running much better! Thanks again

I love my Jeep Patriot I purchased. They are great in the garage! They worked on my vehicle for me, fixed all my issues and was more than fair on the price. Highly recommended! Thanks guys! Thanks Mark Witt!

Excellent people to work with when buy a vehicle.....

My experience was awesome!!!! People were so down to earth and friendly. I would highly recommend J.D. Byrider for sure! A special shout out to Eric Blankenship who was super cool💯👍🏻

My experience was a good one. This is the second car Ive purchased through them an this time it did take a little longer due to the amount of people that was there trying to get a car too. Some of the people there was quite rude an very impatient with the workers even though they was working as fast as possible an it showed. The workers were absolutely some of the nicest people that I have ever dealt with while buying a vehicle. These people werent out to just sell a car they were out to help a person in need of a vehicle an worked hard to get me in a car that not only I wanted but could afford as well. Over all if u need a little help getting a vehicle there the ones I recommend.

Angela is my sales person and she continues to take great care of me. She also sold my mom a car and we both think the world of her. Mark Witt and his service team also go out if their way to keep our cars in perfect condition. I am so happy with the service I receive there.

I must say this place has very good service and payments. My wife and I love the Scion we got, a lot of room. Thank you Eric Blankenship for your help and the excellence customer service you provided for us. Most definitely will recommend your services to other people.

I have had a good experience at J.D. Byrider. However, the best gem at the South Charleston location is Mark in the service department. He is patient and there to help with any problem I have had with my new car. I am so thankful for him and the team in the service department. Always making sure I am taking care of and happy. I could not ask for better customer service anywhere than I get from Mark. Thanks Mark! You are appreciated.

Great service great people easy to deal with 2nd car I have bought from them. Always helpful

Best service around! Every experience every time has been easy and staff are so friendly and efficient! Mark is great and always works with my work schedule! Great place!

I went to Jd by rider in Charleston WV on 2/15/20 looking for a vehicle granite my credit isn’t the best but before I went I done some research and figured I’d try them out. So after go and spending couple hrs there test drove a car I really liked a 2011Ford Fusion with 119 thousand miles on it. But I wasn’t giving $13,000 for a 9 year old car with 119 thousand miles on it with payment of $422 month. I understand there like any other company there in business to make money but come on now that’s ridiculous price for that car an also had a 2014 Dodge Avenger with little over 100 thousand miles for $15 thousand. They wouldn’t work with me on price and payment so I went to enterprise car sales and got a 2018 Nissan Sentra SV with 40 thousand miles on for $12,999 and payment cheaper. So I wouldn’t recommend jdbyrider to anyone!!!!!

After they lie to you & sell u a car needing repairs, they won’t talk to you. Called multiple times and got hung up on. Finally, a staff member from Barboursville called me. Prior to that, the So Charleston staff ignored my calls, hung up on me, and listened to my voicemail without taking any action. They told bville staff what my msg entailed and still hadn’t contacted me. When one person honestly told me the SC mgr wasn’t busy and could speak with me, the transferred call resulted in someone picking up & hanging up. Corporate was supposed to send us our down payment back in a refund about 3 wks ago within 2 days..nothing.

Listen to the other negative reviews. This place is awful. Ride the bus or whatever until you can go somewhere else to buy a vehicle. You’ll just get extremely in debt for a high mileage car and end up owing 3 x its worth. It should be illegal for this place to take advantage of low income ppl w/ no credit..They sell cars for triple the book value & lie to your face to mislead you. You can’t trade in the car u buy until your loan with interest is almost all paid off. By then, youll be lucky if it runs. Save up a down payment, even if it’s not much and go to other lots that will work with u..or buy cheap from a private seller.They drag out the sale process 2 full days while you pace around in the office waiting. There was only one other customer in the 2 days we were there buying a car and we sat nearly 16 hrs total. Salesman would disappear or get on the phone or computer and say he was busy. They make sure you are exhausted and then ask you to electronically sign some papers with lots of fine print.Thats where the numbers changed from our price given to us by salesman Jimmie multiple times. Our kid got stuck in their office for nearly 16 hrs as well.The cars aren’t well maintained.. parts underneath that control power steering were rusted & shouldn’t have been sold to a family. We didn’t drive it one day and it messed up causing an accident.We asked questions about the engine size, etc and the salesman said he didn’t know. Only said that’s the only vehicle we qualified for..on the whole lot. No info on it offered. Use google or ask a friend. They know u are desperate for a car or you wouldn’t be there. Horrible customer service. Called the regionalMgr nearly a month ago after I got his nameoff other complaints responses here on google reviews. To date, never got a callback.They didn’t have a key for the car to test drive it after we’d waited 2 days. He finally found a key and we got home and the key fob battery went dead. They told us to go buy one. We walked to NAPA and bought one out of our own money bc salesman Jimmie didn’t show up at our house to assist with repair.They don’t offer gap insurance to you to cover the sale price and the rest of the loan if the car is a total loss. Why? Because they never told you the full price with interest! Offering the full insurance u need would require them to discuss the full loan amount you’d need insured. No, we got told for 2 days we got a price drop when in actuality our total was over $6, 000 more that we now have to file a complaint bc we weren’t offered gap insurance for the total loan amt..that we were given false totals for: RUN!

So during the car buying process I had rated this place a 5 star- as pushed by the salesman. Less than 6 months after owning the vehicle the engine began overheating. The back drivers side door handle was completely broken off and just laid back on the door and I only noticed this after getting home. The general condition of these vehicles is poor. They also failed to mention that my car had been in more than one accident. I’m telling you to stay far away from this place! Go to another dealership, your payment will be the same and you’ll have a new car. Most dealerships will work with bad credit and history of repossessions. Just stay far away.

This place has been a nightmare! I had to miss a surgery due to not having tags on the vehicle we purchased that may cost me my life. The paper work was suppose to have been lost the full amount in which you will pay does not show up on your credit I strongly advise if you have other options please take them even if you have to save for a few months we bought an 8 ur old Escape for 13.000.00 and our pay off is over 20.000.00 that is 417.00 a month