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GameStop
44 RHL Blvd, South Charleston, WV 25309, United States
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GameStop
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Ka
Review №1

My fiance and I went here yesterday afternoon to buy an Xbox headset. I had no idea what I was even looking for. The guy working there offered to help me, and he absolutely did. He helped me to choose the perfect one. It was exactly what I was looking for. This man really knew his stuff. I wish I could tell his bosses what an awesome and valued employee they have working there. This 5 star rating is for the employee who assisted me, for his broad product knowledge and amazing customer service skills.

Ca
Review №2

When I went in with my girlfriend to trade in her PS4, they wouldnt take it because of the damaged controller sticks. They said it would knock $40 off the trade value, but it costs like 10¢ for a new stick for the controller. I would have potentially been okay with buying a used controller to go with the trade so I wouldnt lose so much on the value, but they didnt even have any in stock. Perhaps if they would focus on actually selling games and controllers instead of filling every empty space of the store with useless collectibles and Funko Pops, they would have had a controller for me to buy. I guess they should change their name to CollectibleStop instead of GameStop.

Ju
Review №3

Favorite GameStop in the area (compared to the mall and Cross Lanes)! Every employee Ive interacted with has been friendly and helpful in terms of recommending games or items based on my interests or purchases. If they dont play the types of games I typically enjoy, theyll ask another employee that does.

Ro
Review №4

GameStop has became one of my most favorite businesses overnight! Great company, even better investment!!!

Wi
Review №5

Call ahead to see if a certain game was in stock, they said it was and they would put it in the hold drawer... drive 35 min to get there and was told they dont actually have it. Start ordering my games elsewhere.

Ja
Review №6

They have been closing an hour early, making up there own store hours when it’s posted as 8. Best to just go to the towns center mall and try your luck there instead of wasting your time with these people.

Ji
Review №7

Very limited stock of games right now in person. Great help in offering to look, though.

B1
Review №8

The employees were very nice and really wanted to interact and talk with you about the new games and everything, we went in today on thier sale on games and came out with three games. They gave us thier weekly ad and also a list of upcoming games.

Ze
Review №9

One star is one to many. For pre-order they had people put our names on a list for the PS5. On the first release they sold-out online and for the second release they didnt even call people on the list to let them know that they arent going to honor the list and give it to people who campout all night. Also for over a year whenever I call to ask a question maybe once ever 6 months but whenever I do they are short and rude. Enjoy your one star by default because you dont even deserve that.

Je
Review №10

The staff here are friendly and oh so helpful. They really cheered me up during the lockdown months as I was searching for a DS game system and a specific game I had lost in a recent move. As an essential worker I was really looking for oh way to relax and the effort they put in really made me feel better. One of the managers especially was fantastic as she went above and beyond to try to connect me to someone who had these items closer to where I lived. A big thanks to her and all involved. You guys are the best!

Te
Review №11

Dudes remind me that Im old everytime we discuss games. 🤣

Ni
Review №12

Okay, so I /USED/ to be a gamer (guess I rose up!) way back before all these new consoles (like the PS3 haha, okay Im old) and was looking for guidance on what modern console I should get. The staff I spoke with was quite obviously a gamer & provided me with loads of useful information. They greeted everyone that walked in. Ill probably be back here soon.

St
Review №13

Was able to help me find what I was looking dor.

Sh
Review №14

Helpful

Ch
Review №15

Best GameStop ever! Ive used them for around 4 years now and have always been extremely impressed with the friendliness of the staff and the knowledge of the current market for games and/or consoles. Ill typically go into the store and ask What games are hot on the market? or Whats your best selling game right now? and the staff always seem to have a good idea what they are talking about.

Tr
Review №16

Although their sign on the door states that they are interested in electronic device trade-ins, I was treated like a criminal and ultimately told that they would not accept my trade-in. The trade-in device was one that rlwas honored on the website, but at the local store, they declined. Poor service. I asked if they had a copy of a game, they said they had 1 copy left but couldnt find it. Overall a terrible experience!

S
Review №17

The staff were infinitely helpful and polite, and the store was clean and organised. My only complaint would be pricing, which obviously isnt something local staff have a say in. Overall a good experience, every time Ive been here. I find it is even simpler than attempting to peruse their website for used games, anyway!

Ni
Review №18

Listen! I love these guys! They work hard, always have a great selection and one time I went up, saw a book I wanted badly but didnt have the money for atm, and the sales rep put it up for me for when I was able to come back and purchase! Which I did! Always have the games and accessories we are looking for! Great prices and sales.

Br
Review №19

Great place to shop.

Pa
Review №20

All The New And Hottest Games In The Tristate!

Jo
Review №21

This is my all-time favorite GameStop location. I purposely go out of my way for this GameStop, they have the best selection and the friendliest staff. Love doing business with them.

Na
Review №22

Great, got a couple games and a new controller . In and out fast, Employees very helpful, Good parking .

Sa
Review №23

The employees are always so kind and helpful, the atmosphere always light and fun, and the prices arent anything to turn your nose up at either!

Mi
Review №24

The employee was a very nice young man, very helpful and polite

JW
Review №25

Great selection. Helpful, attentive staff gave good recommendations without being pushy. Location is tucked away a little bit.

Gl
Review №26

I do NOT like that this GameStop puts a CD from a drawer in an open display case when you purchase a new game. Unless you get it within a few days of release, you always magically wind up with the last copy that was of course being used as a display. The other GameStop near me does not do this.

An
Review №27

Tries calling then for over and hour with no response from this store, and corridor g pathetic

He
Review №28

Very polite staff, decent selection

ro
Review №29

Got some games ect. Still cant figure out how people dont like this place. They always respect and respond to what I want. And never try to oversell me on games I dont want.

Is
Review №30

I had a great time, the people were very nice and I got a great game with a large discount!

Re
Review №31

Either employees who are a**holes or not enough employees. The last time I went they wanted to not refund me the full price back which was only $6. Its always crowded.

mi
Review №32

Prices are decent but being after Christmas stock was low

T.
Review №33

Had all I wanted knowledgeable staff all the help and questions answered.

Je
Review №34

Great employees and they are very knowledgeable.

Je
Review №35

Quarter g GameStop is the best in the valley...and the only one I go to.

Jo
Review №36

Theyre not restocked yet.still recovering from Christmas

Ni
Review №37

I hate this place. Kids love it

Li
Review №38

The worker was very helpful.

Ro
Review №39

Lots to select from and very reasonable prices!

Ma
Review №40

Friendly knowledgeable staff. Bunch of gamers is about the best I can say.

An
Review №41

Great staff but I just dont like how they have remodeled the place recently, the non carpeted floor makes the place too echoed and less inviting feeling to me.

Ra
Review №42

Very helpful employees. Very knowledgable.

sh
Review №43

Love going too GameStop get all my and my kids game here

Ch
Review №44

Always a great selection with good service.

Ja
Review №45

Great Store and Great Prices

Dy
Review №46

Friendly service. Very small hidden store. But receives a lot of business none the less.

Dr
Review №47

These guys know their games and give a variety of choices for whatever youre looking for 👍

Da
Review №48

I go there to pre order my games. I always shop there

Sa
Review №49

Games are fairly easy to locate and staff is very helpful.

Bl
Review №50

Very nice when you come in and the prices are pretty good

Mi
Review №51

Staff is always friendly and helpful.

Fl
Review №52

Got a good deal on our games and the people who work there are very nice.

Mi
Review №53

GameStop is the only place to go to purchase new PS4 or Xbox games they may not be the lowest price out there for a new controller but at least they may have it most places might not have a new controller.

Ra
Review №54

Friendly and knowledge staff. Have bought many accessories here.

da
Review №55

Great people best gamestop I have ever went too they are a whole lot nicer than the other gamestops and will go out of their way too help you

Sh
Review №56

Nicest staff youll ever meet

Ap
Review №57

Great service, people are very helpful and friendly!

Br
Review №58

Awesome prices friendly staff

Ja
Review №59

Always kind and helpful

St
Review №60

If they dont have what you want they will get it from another store....you just have to ask! Grate customer service

Le
Review №61

Anthony has a cool beard.

Sh
Review №62

Great atmosphere, love going here

Ti
Review №63

Love their selection

Ro
Review №64

Its a GameStop. There are many like it. If this one is close to you, go there. If another one is closer, go to it instead. They are all the same.

Jo
Review №65

Very knowledgeable employees amd nice sales

St
Review №66

Any help or questions you have will be answered here. I go quite a lot and have had no negative experiences with the staff. Good little video game place.

sh
Review №67

Went and bought 3 ps3 games last night get home an hour later and only 1 of the games was in the case so I will be returning to get my games today..

Ro
Review №68

Its alright, Im not a gamer, but had to get a Xmas gift there. the staff are friendly and knowledgeable.

Pr
Review №69

Excellent customer service.

Am
Review №70

The prices are the same as buying brand new and they dont work with u on pricing

La
Review №71

Helped me with finding a game

Da
Review №72

Dont bother calling this place they never answer the phone

Pa
Review №73

They helped me with everything I needed

Mi
Review №74

Great place.

Mi
Review №75

Same as any other overpriced Gamestop

Dr
Review №76

Good as any

Ca
Review №77

Easy to find items

re
Review №78

Favorite game stop

XD
Review №79

Great service

Je
Review №80

Quick and friendly

Br
Review №81

It was cool

ca
Review №82

Da best

Jo
Review №83

Expensive

ne
Review №84

Great service

Sh
Review №85

More games

Je
Review №86

Friendly

Information
8 Photos
86 Comments
4.5 Rating
  • Address:44 RHL Blvd, South Charleston, WV 25309, United States
  • Site:https://gamestop.com/store/us/wv/south-charleston/2670/shoppes-at-trace-fork-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 304-744-1628
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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