Owner Roman is helpful & caring & VERY fair. He took time on the phone to ask questions and look up prices for parts for a rough estimate of what a repair would cost for my TT. I usually like to use the dealer for repair, but I wont go back after dealing with Roman. He looked at the problem with me and showed me what was wrong. Ill definitely be back.Update: repair done very quickly today. It cost me $600 less than what the dealer wanted to fix the issue.
My car broke down at work I had to get it towed. Ive seen this shop in South Plainfield for a while now and Ive been looking for a mechanic to work on my Volkswagen. This place really knows their cars. They had my car fixed within a half hour. The best part was I wasnt charged a million dollars for something like this an emergency repair thats great. Everybody there was very professional well maintained place.After dealing with a couple of bad car repair places this is the best by far! Thank you Roman and everyone that works there!
The owner Roman was VERY customer service oriented. The shop is very clean and shows their love of foreign cars. Im new to the area and I popped in with a quick request to assist with a trunk latch issue and Roman was happy to assist. He resolved my issue and less than 10 minutes. I look forward to making European Motor Service my official car repair shop! THANKS AGAIN ROMAN!
I brought my BMW to my dealership for a diagnosis after my engine light came on for the 2nd time in a week. I’ve patronized this dealership over the last 10 years with 2 different Beemers. Imagine my shock and HORROR when the total for parts and service quoted was over $6000! The 2nd shock and HORROR was that my extended warranty had run out last month! Agreeing that this $6000 service plan seemed excessive, a friend at the dealership referred me to Roman and his European Motor Service shop for a 2nd opinion. He said that Roman was an expert in diagnosing and servicing European cars and that he was fair and reasonably priced. In fact, this referring party brings his own car to Roman for service and he urged me to go! Imagine my 3rd shock and ensuing GRATITUDE when Roman popped the hood to show me that the wastegate had broken off and that all I likely needed was a small replacement part which was under $500! From the beginning when I spoke to Roman over the phone, until he handed me back my car which runs perfectly smoothly again-Roman was a straight shooter. Roman is “old school.” He wants to keep you in your car and to keep your car running. Both he and his assistant Andrea were friendly and helpful throughout these 2 days. Moving forward, Roman will have my business…it’s worth the drive! I have already referred 2 of my neighbors to him! People like Roman are few and far between...
I trust Roman with all my car needs. I just moved to the area and was so relieved to find a European motor repair shop in the area. Hes fair, kind, and treats your car with tlc. He shows me everything hes repairing and breaks it down so that I understand. He also buffed and cleaned the headlights on my bmw I couldnt even see out of them before he helped me out. You will not regret bringing your car to Roman and his staffA+
ROMAN is the man!!! He helped me out with my BMW 3 Series engine failure. He took all the headache of working with my warranty company and getting the claim approved. I am super happy with his service. He is very customer centric and what I liked about him is not just that he helped me with my car repair work but he patiently explained me what’s going on with the car repair process at every stage of it. This is something not everyone out there do IMO. I definitely recommend him and his company. He will make it happen for you!!!
I am new to this area, even the county. I needed service on my MB C300. Roman was phenomenal! Professional and nice attitude. He always took the time to explain to me about my car and show me things on the car. He even took a video to show me what was going on underneath. The icing on top was that he fixed my lightbulb for free. I had been avoiding night time driving. Finally he took my car to get washed! Check them out...the service is great.
My BMW was showing the triad of death (brake light, 4x4, and airbag light) and Roman resolved my issue promptly and cost effectively.
All good things about Roman and European motors.They diagnosed my car correctly replaced the fuel pump and put in original equipment job was perfect and fairly priced. And one last thing myself being a hardhead sometimes Roman told me to make sure I get gas right away because it was very low and with the new fuel pump it should be done well of course I waited a mile or two extra and I ran out of gas and when I called Roman he came with his own vehicle and put in 5 gallons of gas to get me going who would do that these days.
Before purchasing my Aston Martin, I bought it here for a thorough review of the cars quality. Roman did a full computer code scan of the under chassis, checked trans, brakes, suspension, oil lines, etc, etc. Examined the body for damage, electronics, dashboard function, etc., etc. I found Roman to be very professional and knowledgeable. He gave me a full report of the cars condition and a detailed overview of everything he examined. He was always available to answer questions and explained things clearly. And on top of all that, he was a rather nice guy. I highly recommend this service.
I appreciate patronizing a business where the owner genuinely cares about his customers. Roman and his team are trustworthy and knowledgeable when it comes to the vehicles they service. Roman explains everything clearly in a way I can understand and is patient in doing so.As a recently widowed woman, I feel assured that I can continue taking my vehicle to a repair shop where my late husband trusted and I don’t ever have to feel misinformed or taken advantage of. That’s one less thing I have to worry about.Thank you Roman!Continued Blessings to you...👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾🙏🏾🙏🏾
My family has been bringing our BMW here for a while now and the service is impeccable. Friendly owner who’s obviously an expert at what he does. Would 100% recommend.
It was the best!!! They went above and beyond to fix my repairs....Id never go anywhere else.
Roman. And. Andre. Are. Very. Good. At. What they do and would recommend anybody. With any type of European car to bring there. Car there for service !!!!!!
As a young woman (that doesn’t know much about cars) it’s hard to find a mechanic you can trust that won’t try to rip you off. I trust European Motors they are always super nice and very informative. They explain in great detail exactly what’s going on with my car and what needs to be done to fix it. They know their stuff! I wouldn’t trust my car with anyone else. Thanks for the amazing service.
Locked my keys in my car.. owner helped me get to my car, and unlocked my car quick and efficiently ! Very professional & saved me a lot of time & money!! Highly recommend European auto service ♥️
Good service, Roman knows his business
Very Professional and Honest, I took my car to Ray Catena and was told that I need a new engine, when I took my car to European Auto Service I was informed that I did not have to replace the engine great service, highly recommended
Roman was very knowledgeable about European cars.All i can say is for the same level of maintenance at the dealership. The maintenance was way better here.i would recommend him anytime or day for all your European cars.
I have to give them 3 stars it would have been 5 but they dont answer or call you back lol. I literally have to go there all the time because of that but service is amazing and they get the job done.
Quality car repair work at a reasonable cost.Most important, he is honest and trustworthy. My family has been using him for years.
I am Blessed to have found this auto repair shop. I was going to another local Benz shop for years and never received the honest truth or compassion that Roman, Vincent and the others show. They’re genuine and very caring. Everyone has their own experience and if you had doubts or problems...give them a chance. They are easy to talk to and honestly care for the people in this community...unlike others I’ve encountered. It’s hard to find trust worthy mechanics that know their stuff without trying to get rich off of you. Every repair has a statement of services done to your car so there isn’t any hidden fees....they are OPEN ON SATURDAY UNLIKE OTHER European Shops!!!! They feel like family when I go and will always bring my car to them to get serviced even if I get a pinto! I’m from Brooklyn and they always make me feel like I’m home when I walk into the shop. Often I wait around so they can give me a quick overview of what’s needed and everyone who comes in is greeted with a smile and feels like family...All along I thought it was only me that received that treatment..ha ha. I’m glad to see it’s not only me. It’s just European Motor Service and what great service it is! 😃😀😃 I’m happy to be a part of this family!!!
I had many cars and visited many foreign mechanics over the years but none like European. The owner Roman and his staff have exceeded excellence and show true respect for thier customers which is why we continue to proudly patronize this business. From most obvious repairs to micro work your explanation of price and turnaround are provided without hesitation and with accuracy. I highly recommend anyone in need of repairs or diagnostic to use them. Also they’re very pleasant and make you feel at home. You will not be disappointed 💯✍🏿👍🏿👍🏿
Roman good service
Called the shop because I my 2013 vw gti was giving me transmission problems. I trusted that this place would be perfect considering all the great reviews. Spoke to Roman on the phone and he was really kind and sounded very knowledgeable so I brought it in like he asked on 18th. Long story short he only drove it to tell me what I already knew, the car sat there for a whole week and nothing got done. Also, he continuouslytold me he would call back and never did I was patient and waited but always had to either call him or just show up. I understand he’s busy but I honestly felt like he didn’t care to help me. In the end he tells me I will need a new transmission, didn’t offer to do it for me no quote nothing just go take your car and good luck. It’s not fair I waited this long for nothing.
Great place to bring your car in. Im a college student with a Volkswagen car and Roman with his people do a great job with a reasonable price. I come here whenever I have an issue and Roman gets it fixed immediately.He also lets me know in advance what I probably would need to fix to keep it running smoothly in the future. Great Job Roman and the team. 👏
Hands down the best customer service I have ever experience in a vehicle repair shop. I called Roman at 8 PM on a Thursday night, he picked up right away-his place was supposed to be closed. We spoke for a while, I drop off my car later that night, and he called me early in the morning to update on my issue, next thing I know, my car was done by 10 am. Wow! That’s amazing customer service !!! My Mercedes Benz has a new mechanic for life. Thank you Roman.
Quarter million miles and Roman continues to breathe life back into my car long after the dealer said they could no longer fix the car. Here you will find true mechanics that know what they are doing and provide great service to this long time customer. This is not my first car that we have taken over 250,000 miles. I hold on to my cars knowing they are serviced well and taken care of. Roman is always fair with pricing and I can trust his word and service they provide. Im a long time customer and would highly recommend. (Support local business!)
We brought our 11 year old Audi in for a few repairs. Roman and Vincent were very knowledgeable about the issues. They changed the timing belt and repaired the air conditioning. Now the car is running better than ever. Very honest, no hidden fees and they will show you the old parts they’ve replaced. Will be servicing our car there from now on.
My Mercedes truck has had a few issues and each time I bought it in the problem was fixed in a timely manner. I was also informed of anything else that may need to be addressed. Very professional & courteous staff is friendly as well
Best place ever to take your beloved import vehicle! If I could I would give them ten stars. Roman and his team are the best at what they are doing. Very helpful and professional. I can go into all the details but it will take me an hour to describe how AWESOME this garage is. Plus I never saw a garage so clean like theirs. This place has earned a customer for life. If you drive an import, take it there-youll be glad you did!
Excellent service. Excellent work. This definitely the place to come to if you want your car worked on correctly and thoroughly. Every time they work on my cars I end up glad that they worked on it.Les Curry
The Price is Right🙌🏽🙌🏽!!! He treats Sabrina, my Mercedes and Misty, my BMW like they were his girls🏎😊.. I’ve been using Roman since 2006 and I’m still using Roman till this day#2019.. He is honest, upfront and does quality work. I always walk out with a smile and his price for repairs are super fabulous. Just because I have luxury vehicles doesn’t mean I wanna pay a million dollars 💵 in repairs. Roman makes that possible 👌.
Great place to bring your car in for service. Needed an engine replacement for my BMW through a third party warranty. Roman and his crew did a phenomenal job with the repair and dealing with the warranty company. Saved me thousands in comparison to the quote I got from the bmw stealer!
THIS IS THE PLACE TO GO WHEN YOUR MERCEDES BENZ, FERRARI, BMW, VOLVO, ETC NEEDS CARE AND REPAIR. Any European automobile! They can give you the best advice for any automobile and help you find a place to fix the problem if they cannot do it. THIS IS THE PLACE OF EXCEPTIONAL SERVICE, FAIR PRICING AND SOLUTIONS. PROFESSIONALS WHO ARE ALWAYS WILLING TO EXPLAIN THE PROBLEM AND THE SOLUTIONS.Roman is the owner and knows everything about making automobiles healthy again. Vincent is his coworker and along with a team of GENUINE MECHANICS, they will make your problem go away and bring your automobile back to excellent health. These men eat, sleep, drink and live European Automobiles and their skills and kindness reflect this. Drop in and talk with them about your cars and you will have a great learning experience.I brought my Mercedes ML320 with 212,000 miles to the shop. Roman and Vincent explained everything to me and helped me to really understand the problem. Roman said he was going to repair it and HE DID! The pricing was beyond fair and my automobile is running like new!I just took my SMART Car in for an emergency with the soft top refusing to close. Roman put his team on it and they fixed everything. I have my car for the long weekend with the top in the appropriate configuration. There is not another automobile repair shop who does this!EXCEPTIONAL, EXCELLENT, OUTSTANDING in all aspects. You will see how this review does not give them all of the compliments they deserve!
Excellent carshop for your European car, they know what they doing, highly recommended.
Excellent!!!!!!!!!!!!! I cant compliment them enough. From the polite receptionist to the expertise of Roman. I will never take my Mercedes elsewhere. My Car began having issues starting, thinking the dealership would know exactly what is wrong I took my 2014 Mercedes, to the Ray Catena dealership in Edison, NJ and what a TERRIBLE idea. They had no idea what was wrong with my car and had to contact Germany to find out what they should do. They had my vehicle for 2 weeks advising I may need a new valve or transmission in costs of $3,300 to $6,600 but first wanted to try out a new key ($330) to cancel out a possible key issue. $600 and 2 weeks later my vehicle was not fixed at the dealership and they made me pay for the key and diagnostic. My brother luckily found Roman, when I called Roman and explained my issue he stated the dealership is not making any sense since your vehicle is drivable, it sounds like you just need new batteries. I couldnt believe it!! And when I finally got my vehicle to Roman thats all it was, my 2 batteries in which he was able to diagnose over the phone! His expertise is amazing and he saved me thousands of dollars!!! I will only trust my vehicle with him going forward. The receptionist even helped me bring my vehicle home since I was driving a rental talk about service!!! I Highly recommend and would give 1 million stars if I could!!!!! Thank you so much Roman!!!!!!
This European car center worked well for me they gave me a great price on getting my front shocks done on my s500 Mercedes. Hands down will choose them for suspension work over any shop, they took there time and did a great job. If your debating on going to the dealer I recommend trying them first. Everybody has a great attitude and will give you the best advice for your budget. So dont be afraid this place will work with you and get your European in top shape.
Best service ever
If you are looking for an honest and hardworking group of people to fix your car, then look no further; Roman from European Motor Service is your guy. It is amazing how much he knows about cars, especially German cars. You can see his passion for cars when you step into his office. He practically saved my car after dealership gave me a repair estimate of over ten thousand dollars (not joking) to fix engine oil leak. I wanted a second opinion before I make a decision to get rid of this car since I was not going to spend that much on repairs. Roman confirmed that my car was leaking oil and it needs to be addressed in a timely manner before oil start spreading everywhere.He said his team we will start with replacing gasket housing that has worn off and a very common cause for an oil leak, and if needed we can replace the valve cover. In the end he had to replace the gasket as well as the valve cover to stop the leak. He suggested to change spark plugs as a preventive measure since the car was close to reaching 100k miles. I paid less than one fifth of what the dealership had quoted me for repairs and Im extremely grateful to Roman and his team for saving my car. In addition, he power washed the engine and cleaned the rims for no extra charge!
Roman has been a tremendous help in helping to solve any issue I present to him on my 2011 Mercedes. He is super responsive and very insightful.
Been using Roman for years. We keep our high milage cars running smoothly and that is thanks to European Motors. They do great work!
Roman Rocks! I went in with my VW rabbit feeling helpless. He checked my car out and told me exactly what was wrong with it and gave his honest and unbiased opinion on the repairs so i could make a good decision. I can tell he knows his stuff! Very honest and didnt charge me a penny. I will be returning for repairs on the car once i budget out the work thats needed. Fantastic service and i Highly recommend this shop. Its near home so thats a bonus!!
I’ve had great experiences. The staff is very friendly and professional. The owner explains the diagnostic to you in simply terms so you understand the problem. He then offers the solution..I’ve recommended a few of my friends.....
Simply the best, best diagnostic ever and fix my car engine. Only one to trust if you have a European car.
Crazy experience- I bring my Mercedes E350 in for a 60k service. They compete the service and i go to pick up the car. then they tell me they are checking a few things. Long story is that the Technician doesn’t want to release the car because he is not 100% happy. keep in mind this is a Friday night at 6pm. Long story short theyWant to keep the car overnight and tell me they will DELIVER the car to my house on Saturday. Who does this?Great car service!!!
Thank you Roman, and your whole team at European Motor Service. From the office staff to the master mechanics, European has the best in the business. They have worked on my car and done exceptional work! They were patient and understanding when I was impatient and careless ( I insisted on bringing my own transmission to replace, and 3 times purchased the wrong one and had them patiently tell me I had gotten the wrong one...) Honestly cant say anything bad about them, when honesty, knowledge and good customer care is the base of your operation, results speak for themselves. Thanks European for great service!
I have been taking my cars here for years.. The owner Roman and his employees always do the right thing for me. Their work is always good and I never have to bring my cars back to repeat the same job.Very fair prices and excellent work!!
My mechanic from now on! I highly recommend Roman and his staff! Everyone went above and beyond to make sure my Jaguar (my baby) was taken care of. I was totally satisfied!!! Excellent Customer Service!!!
My e350 had a manifold intake flap broken. The dealer wanted 2K and it would take 4 days to repair. Other local mechanics who were reputable wanted a little less and also 3 days to repair. I contacted Roman and he charged about a third of the what the dealer asking price and repair the car in 5 hours. I drove 230 miles to this shop because it was worth it. Roman and his staff know their stuff when it comes to German made vehicles.
Had my 2010 c300 towed here after a Mercedes dealership told me it needed a engine 10,000.00 plus. Roman gave me a diagnostic over the phone with no promises until he saw the vehicle in person. Left with same engine after Roman repaired it for less than 2,000.00. I would suggest anyone with a German vehicle go here before a dealership!
Roman and his team are great! The shop is near immaculate and everyone there is very patient, they take their time and break the information down so that you can really understand where your time and money are being spent. Coming here is never a hassle and the job is done right the first time. A+
European Motors has been Great for me and my wife as weve owned our very first BMW this past year. Roman the owner and his team are honest guys who work hard and seem to have a vast technical background working on foreign vehicles. So far so good regarding my experiences at European Motors, they will continue to have my business.
This guy is very sincere and considerate with prices, went to him in search of how to change my Mercedes-Benz E 350 transmission as diagnosed by 2 other Mechanics, which would have cost me about $3000.00 but this guys in European Motor Services was able to diagnosed the problem to be a piece that only cost $900.00. Plus he never charged for the diagnostic process. Thanks Roman Zjawin for your sincerity.
Roman has been servicing my car for years! Thank you so much. Highly recommend for all European Cars!
I was getting check engine light for cam shaft sensor for in 2009 e350 and it became a huge job related to engine. I came to European motor, Romon explained me the problem and convinced me. I gave the service job to him.He was transparent in the whole process. He called me couple of times and showed the problem and what parts he is using. Because of complexity of the job I requested him to take care of personally which he honored.The price I think was reasonable and fair as it was hard to shop around before opening the engine.Based on experience we can trust him.
Super service and very fair charges . Roman knowledge in cars is outstanding .
Roman and his staff are very professional, knowledgeable and courtesy. I truly appreciate their effortsThis is my 2nd Review 11/8/19. Roman worked his magic again on my vehicle. I had major issues, and Roman and his team truly saved my SUV. Roman is in a class by himself. I appreciate his level of expertise. Dont pay over inflated prices at the dealership. Take it to Roman, and you will be satisfied with the work and the prices. Thx Roman. You are appreciated.
Quite frankly, I am not a fanatic of Mechanic shops, for most of them are Cons... Better yet, at European, Vince, Andrew, and the rest make feel like a School. Not only they show you what your problem is, but they also explain how it can be further avoided. As for the owner, Roman, with his knowledge and integrity, he always reassures that everything is going to be alright. And indeed, you always gain something from them. I found about them through the dealer that I bought my Benz, and since them, I rather travel all the way up there, from NY to get my car services. Above all, their services are impeccable. If European is not my favorite /Mechanic shop throughout the Tri-State, they are the closest ones.A Must Have...
Roman and his staff are great and he shows you what your car needs. He will even show you the old part so you know your not getting taken advantage of. Excellent advice and great service!!!
Im never bringing my car to anyone other than Roman and his guys at European Motor Service again. They are fantastic and I trust him implicitly to do the right thing by me and for my car. Wish I had found this place sooner.Side note: I have a 2009 A4 with 173k miles.
Im happy that I found this place. The Guys there are very knowledgeable and helpful. They fixed what two other mechanics couldnt figure out.I definitely recommend this repair shop for any car problems you may have.
Roman and I go way back to 1995. He run a professional garage that provides excellent and dependable service. You can count on him and his crew to give good technical and mechanical advice.Take it from a guy that is on his 3rd German automobile and has gotten them all serviced by the same garage. Try Romans European Motor Service, I bet you will no go anywhere else.
I’ve had two BMWs and once the factory service coverage expired I found out how expensive the dealers were. In my quest to find an alternative I went to several shops and EMS is hands down the friendlier and most accommodating of all the shops I tried. They’re cheaper than the dealer with friendly mechanics that are honest. They will give you options if they exist, I never leave feeling screwed.
The service I received at Europrean was absolutely amazing. My fears were put at ease as I was assured that my vehicle would operate the way its supposed to. You are in safe and secure hands with European.
Very very thorough. Market prices.
Honestly called around 5 different mechanics to work on my 1994 bmw 325ic and everyone was going to charge me up to 500$ for an easy fixed. I took it to Roman and his crew and he made the fix quick and easy while explaining the steps it took to fix the issue, most importantly he didn’t charge me anywhere near what other mechanics were quoting me. I am grateful for their help and if I run into any more issue with my car I’m sure to come to them again. Thanks for everything guys!
Roman is very nice and he takes time explaining the problems and repairs in detail, even knowing that I will do the repair work myself. I drove up from Delaware to purchase the new aluminum intake manifold flap control bellcrank because I know that this installation will prevent further problems. Everyone is very friendly and honest, so I highly recommend taking your vehicle to him for repair.
Excellent service! They worked on both my Audis for a while now and I am always pleased with the work they do! Roman always really took care of my cars. Thanks Guys!
Tony DiCillos phone is not working properly to give his rating; so he asked me to do the rating for him. Tony says, your work is excellent and I am very glad that I decided to use your service!
Roman is highly knowledgeable and efficient. You can expect a fair price for what you need and ONLY what you need. Outside of Mercedes Benz, Ill only trust the care of my GL450 to European Motors!!!
Our BMW was cared for like it was owned by European Motor Service. They did a complete job, and are trustworthy, knowledgeable, and professional with low cost.The stealership held our X-drive for several weeks, and finally they and the factory HQ. told us they could not complete the required repairs, causing huge heartache and aggravation for me and my wife!European Motor Service did the required work and more in only a few days. The vehicle is now like new, we could not be more happy. Thank you Roman and your expert team!
I live in the Washington DC area and have been looking for an E39 M5 in the 500 mile radius and found a great deal on one close to this shop. I googled a few places as was looking to do a Pre Inspection and talked to Roman for about 15 minutes and knew this is the guy I wanted to use. The owner claimed the car was in great shape needed nothing as the pictures and condition of the car looked great. I had him take it to European Motors and Roman found out that it had been hit the rear and was fixed very poor with gaps, filler and the area starting to rust. He found about 5 things wrong with the car as well and I passed on the purchase. This was the best money spent as I could of sunk thousands of dollars into this. I give this place glowing reviews as Roman knows his cars very well
Yes, by the way I forgot to say very important thing.The owner of the shop Roman Zjavin had a very intensive training. No job, big or small-he never refuses to do it.And never fails. And as soon as the job is big, difficult and challenging-thats where he is at the best. The part does not exist- hell make it, or finds the way to use something to replace it. For all 14 years Im his customer with 4 BMWs and Mercedes Benzs I always was pleased with results of his work.By the way Im in a middle of buying another car and Im sure his expertise, knowledge and attention will help me to buy the right car and to be happy with it as always.
They are helpful but very pricey and at times, may mis-diagnose your vehicle..... I like the people there but the ladder, I cant afford!
Great service and informative on work that is provided and why....Roman is also very professional and personable! Genesis at the front was also all smiles.
I had issues with my Mercedes GL450, I searched the internet and found European motor service, they had great reviews. I contacted them and spoke to ROMAN, a great guy, a gentleman and a professional. We made an appointment, he kept me up to date with every detail of the repair and handled everything with my warranty company, (even though the warranty company disappointed me) we proceeded with the repairs. This is the best group of professionals I’ve worked with since my time in the US MARINE CORPS. I HIGHLY recommend them for all your automotive needs. I’m having them work on my son’s BMW 330ci.
We brought our Land Rover in for repair. Roman knows his stuff .He went thru alot to fix the car and did a great job. We would definately recommend him!
A Huge Huge Thanks to owner and employees of European Motor Serv. for a little but necessary extra attention needed to repair my car after the mess others made of it.I took my Porsche to another shop where it sat for 18 weeks after multiple attempts to repair it by their unqualified auto mechanics. My car was towed to Euro. Motor Serv. where it was repaired better expected and returned to me in 2 weeks. Some times we have to pay a little bit more for quality as in this case, but the out come was more than satisfactory. Good job guys!Ill be on your calendar again for sure.
Ive taken my cars - both my BMWs - to EMS for about ten years. EMS is not cheap (hey, BMWs, especially older ones, are expensive to maintain) but I always felt I got great service, solid workmanship and a fair price. Roman (the owner) is very responsive and he seems to have many, many long time customers who rely on him, as I did. I recently sold my cars but will return to EMS when its time to service my Fiat.Youre in good hands with EMS.
Absolutely ruined my car. New head gasket broke down....months after it was fixed for thousands of dollars. The dealer fixed it again for thousands more...it cost me an extra $1700..because the head was shaved..Do not take a mini cooper to this establishment!!!
I called European Motor Service on a Saturday afternoon after my BMW 328 iXDrive coupe stalled on the freeway and wont start again. Ramon turned out to be the most customer-friendly owner and patiently heard me out. He gave me multiple options and explained the possibilities that could be wrong with my car. He asked me to have the car towed to him Monday morning which I did and he charged the car up since the battery had died as well. My car thankfully started after that and I was lucky to get away from what could have been an engine failure. After that, he did a full diagnosis of my car and gave me a list of all things that need to be fixed but he didnt charge me a dime for his time. He earned my business for future and I would recommend others with the complexity of dealing with a german car to go to him without hesistation. 5 stars to Roman and his shop for his knowledge, professionalism and customer friendliness. I know where Im going next time I have to do any repairs on my car. Thanks Roman.
Roman is very helpful to me very professional.everything i expect from a mechanic he will provide. a wealth of knowledge Watch his videos saved me thousand of dollars.
I have been bringing my cars here for 20 years... I trust them completely. Work is guaranteed.
Looked at other shops but none of them were as straight forward. Had my Audi A5 serviced for replacement of timing chain/tensioner, and failed turbo @135k. Basically, I had to replace the old chain and tensioner as these are known to break on these cars and damage the engine before fixing the turbo. 7 days since receiving my vehicle, Ive been very pleased w the workmanship from Roman and his team. Got a chance to double check the work last night and it seems to be holding up through the stress of rigorous throttling all week. No more ECU/MIL light for low boost that was originally intermittent. Gave me a fist bump and a big hug at the end, only thing missing was a cake. I highly recommend.
I came across EMS via a google search and read all their reviews before deciding to have them service my Land Rover. There were some operational issues, not workmanship but they were resolved on my followup visit, I wasnt able to pick up my car as expected and I was just a little dissapointed but I got over it. When I did pick up, apart from my car driving absolutely well, my car was cleaned to compensate for not being able to get my car the day before and the auto tech that fixed my brakes also sincerely apologized. This might not seem like a big deal, but for a mother of three little kids, it was priceless. The team at EMS are 100% about customer satisfaction. I appreciate the entire team at EMS not just Roman. Will see you again for my next service. Thank you
Great shop to go to. Roman is a great guy, broke everything down for me on my audi a4 and gave me all my options. Thanks again.
Very disappointed with the service. They changed parts on my Mercedes when i gave for oil change. My front head light was different, it was changed and they put a light from a different car with the same model and it had a fog in it.Also after oil change the engine would shut off when the car is stopped. I went there couple of times, he never fixed and told me that the mechanic is on vacation, come after 15 days. Than i took my car to Ray Catena, they fixed it at no charge as the only problem was that while oil change European motors forgot to put some cap.I will never go there, just by passing European motors on park ave makes me angry.
I have been a Mercedes Benz fan for over 15 years, and I must say European Motor Service is one of the best Mercedes Benz guys on the East Coast for sure. Totally knows what hes talking about. Extremely helpful and you can feel comfortable letting European Motor Service work on your car. Its very hard to find an honest and friendly mechanic/ company like Mercedes Benz specially for European cars at a fair price. I ran into European Motor Service on youtube looking to fix my R350 intake manifold and they are the only ones that can actually repair the part that brakes on the manifold. Mercedes benz requires you to buy a whole manifold that coast and arm and a leg. European Motor Service CNCs a stronger then factory part that brakes on the intake manifold. That tells you a lot about the companys dedication and skill on improving parts that fail from the factory. If your looking to repair your Mercedes Benz, BMW or any European car then you really need to try European Motor Service.
Great customer service. and extremely knowledgeable.. they are experts at their craft..
Me and my son went there for an issue with our car 2008 C300 sport and i was very happy to see how roman invited us and helped us for the price and service he offers . we had manifold intake problem in our car he put a new part that he made for Benz cars very reliable and 100% job done .we are very happy with him .hes the best guy and his staff is very friendly too.go there if you want the best price in the market and you dont want to compromise on the service...Roman you are the Best my friend !
Amazing place went over there telling him that my thermostat was broken and with one look he told me the problem and fixed it in less than 10 minutes and showed me that these mechanics aren’t even worth going too and now whenever I need something I’m going to European motor service
Very good shop i would definitely return when i need to service my car
Excellent work. 😃
They are friendly and helpful. Thank you.
Always does a great job especially when the dealer tech are scratching their heads.
They show you what you car neet to Fix it..
Excellence
Nice clean shop