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Discount Tire
438 Goodman Rd E, Southaven, MS 38671, United States
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Discount Tire
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Li
Review №1

I went in today to find out why my car was making noise while driving and I ended up getting new tires and obviously them rotated and balanced. I dont know Johns last name but he was really great. He helped me out a lot and got me out of there in about 2 and a 1/2 hours. Without an appointment and having to get new tires while they were pretty busy, I think thats pretty reasonable. Thank you!

An
Review №2

Awesome. My only complaint couldve been the 2 hr wait for a repair but service was awesome. Ill follow up if it doesnt work out. Lol

Ne
Review №3

I always love the service there and and they are very accommodating in light of the pandemic. However, the bathroom was very disappointing which was very disheartening, especially in light of the pandemic.

Ra
Review №4

I was a potential new customer. But, I was ignored for about 15/ 20 minutes. I stood near the help desks assuming there was a line to wait. But, the sales associates/desk people just picked up phone calls, walked away. Blatantly looked at a computer screen. One guy said he would help me in a second, but never followed through with that. I dont recommend them if you are a new person going here. No one will help you. Very unprofessional. Never going here again. Stay away from this place, if you are not trying to waste your time.

Do
Review №5

I got two flat tires, Tyler made sure I was taken care of and gave me the 5 star VIP treatment. He was welcoming, courteous and professional. If you’re in northern MS looking for tires you cannot go wrong with Tyler at Discount Tire.

De
Review №6

Wow. My two Daughters, in East Memphis & Horn Lake, use this location exclusively. I drove 94 miles to get my tires and still come out ahead. Inventory, service and just everything else awesome. Only sad part is I cant get same level of service in Savannah, TN. Its now my go to place for tires.

Da
Review №7

This has nothing to do with their business but the fact somebody who claimed to have a flat got me to drop them off there. And I had 3 hours of work time wasted that I get to make up for tonight. Guys name was Dennis. He left and didnt come tell me he was leaving. Never again

Sh
Review №8

Loved Discount Tires. Everyone was so nice and have great customer service. Got my tires done and very pleased. Will come back again and already told family members and friends

Ma
Review №9

Where I get my tires. Buy it during Holiday Season. Save more.

NE
Review №10

TOP notch service . Helpful and very professional. I woumd recommend Discount Tire Shop to anyone .

st
Review №11

I give them 1 star for scratching up my chrome wheel to patch my tire, even after asking them repeatedly to please be careful with my wheel.My main priority was dont scratch my wheel more than having the slow leak fixed.The tire technicians are careless here.

An
Review №12

They put my tire on backwards and left my lug nut lock stuck on the rim and didnt take it off!!!!! I guess they hire people who cant read or even try to do there job right.

Ke
Review №13

Trustworthy & you can count on them to get you taken care of! Everyone is very helpful and friendly. Great prices too!!

Mz
Review №14

They were quick as long as you have an appointment. I got 4 new tires. In and out in 30mins

Pa
Review №15

Great prices and service. Get in early because theyre busy everyday.

No
Review №16

Always helpful. So happy I purchased tires from this company. Fantastic customer service.

Pe
Review №17

Jarvis got me in and out great customer service

Ti
Review №18

Very helpful if they dont have it they can get it within a few days

Be
Review №19

Great customer service and the best inexpensive place to buy tires!!

Lu
Review №20

Called ahead, told me to come in, be out by 1:15, nope got there and waited 2 hr to be told it would be 3:30 or 4. 20 min driving to, 20 min driving from, 2hr wait...not the worst way Ive spent 3 hrs, but close.

Sh
Review №21

For the 2nd time they were supposed to fix the problem and did not. I wont come back ever.

je
Review №22

Ordered the wrong tires for me. Never called to tell me they had arrived, made an appointment, arrived at stated time, waited 1.5 hours before they got to me, messed up one of my wheels BAD. They say theyre going to get me a new one, if they do Ill increase rating to 3 stars. They did give me a nice little discount for not getting the tires I preferred. Customer service is decent but workmanship leaves some to be desired.

Ri
Review №23

Good quick service top quality tires for your vehicle

Le
Review №24

Phenomenal service. John and the shop workers were very courteous, respectful, and did not try to manipulate me as a lady. And they were quick with good pricing. I have recommended them to other family members, including the seniors in my family because too many people try to take advantage of good people.

Wi
Review №25

Need to offer alignment services before selling new tires so they can check to see if the tires will not wear prematurely and offer to align before selling a tire

Vi
Review №26

The guys there were great, I called in advance for 2 tires, when I got there they looked and I really didnt need tires, I was worried over nothing, but they have a customer for life now I trust them, so when I need tires for any of our vehicles or rv, Ill be back

au
Review №27

Thank you to the staff at Discount Tire they were professional and accurate and i was pleased with the job they provided with my vehicle. Thank you

Ms
Review №28

Javis Smith very nice guy. Got me all set up to get my new tires and rotation. Good timing. Love Discount Tire.👍

Ch
Review №29

Not only do they have great prices but also professional and consistent.But the real reason Im writing a review is because my 7 year old son asked one of the young men for application because he wanted to work at Discount Tires . The young man gave him one and allowed him to fill it out and when our service was done they left him a Tshirt in the car which really encouraged him that one day in the far future he could be an employee there . Its just amazing to see young men stepping up and investing in the next generation

St
Review №30

The employees are nice but the wait just to give them your car can be over an hour. That wait really blew me away...

De
Review №31

Excellent customer service, clean facility! They patched my tire with a nail for free. If you need new tires or a repair this is THE place to go! Its the Chickfila of tire stores!

Vi
Review №32

Very pleased with my service, didnt have to wait long.

Gl
Review №33

Im so heart broken 💔😢because I just learned today that one of the BEST employees Name Nick at the discount tire store in Southaven Ms has been TRANSFERRED to Collierville, TN 😠 Im going to miss Nick so much he was sooo professional, helpful, and kind his customer service was just Awesome ‼️

Al
Review №34

We LOVE Discount Tire. We have, and do still recommend them to anyone who needs tires. No need to shop around, you cant beat the price and the service. We always have been very pleased with Discount Tire no matter what location weve been to.

Je
Review №35

So far, pretty good, waiting for my vehicle to be serviced. They are a little backed up.

Ra
Review №36

Busy place. Need more than one discount tire in Mississippi.

Za
Review №37

Great customer support and convenient.

AL
Review №38

A very long wait ... but considering the number of patrons ... it was understandable. I wish I had known that I could make an appointment. But there is also a Wendys across the street that one could have grabbed a meal while they waited.

St
Review №39

Very good service. They didnt have the tires I needed but they got them sent over and out them on my car quickly. I didnt need to wait while they got the tires sent over, they called me to come back and went ahead and put me in the queue so that I wouldnt be waiting long.

La
Review №40

Had an appointment for balance and rotation, needed mew tires, took 30 minutes for my car to be done! Expected to have to be there for atleast an hour. Awesome service!

ar
Review №41

Customers service is excellent!! Tired prices are really reasonable. I travel 2 hour too shop there. Love it!!

De
Review №42

My tire sensor was lighting up. They checked my sensor reading and added air to my tires a free service. I was back out within 25 minutes.

Gr
Review №43

There good ☺️

Al
Review №44

Tyler put me at ease about my purchase. He was very knowledgeable about their products and gave me some valuable information.

ar
Review №45

Awesome service! Fastest vehicle service i ever had. 35 mins and i was out of there.

Br
Review №46

They are very very Attentive and helpful. I really like how quick they were with my tire repair and were so nice

Da
Review №47

A great big thanks to Blaine, John and crew at Southaven Discount Tire for going above and beyond.Great attitude and workmanship by everyone. 3/31/2021.

Ho
Review №48

Can’t get a better price anywhere else. Service is quick, unless you got a big truck which is typical at any tire shop. Will come back when I need a new set of shoes for my ride.

Re
Review №49

Waiting time is way too long every time you go there

Is
Review №50

IT was great, quiet, clean, professional and some of the best workers

Wa
Review №51

The price was good and the staff is friendly.

J
Review №52

Extremely busy store..but they got me back up and going

Ms
Review №53

Most of the staff here are nice I’ve only had one rude service person here... but my issue isn’t that. The problem is I’ve purchased several tires here for several of my vehicles and they all have some sort of leaking issue. Here I am paying hundreds for new tires just to come back 3 days (consecutively) after they’re put on my car because of flat tires and air seepage. The staff is very fast and efficient but I’ve missed numerous of days for work or had late days due to my tires having air issues.... NEW TIRES AT THAT. I’ve ultimately stopped going to them for my tires even though all that I’ve purchased have warranties on them. That’s why I only gave 3 stars.

Am
Review №54

Everyone was super friendly and they had my car done quickly. I will definitely be back.

Lu
Review №55

Excellent service and communication. Shout out to Rob for really going above and beyond to take care of me quickly so we could get back in the road. This experience confirmed why I always prefer discount tire when I need tires. Thank you so much!!

ch
Review №56

I love these guys! They give honest, quality service and with a smile & great attitude! 😃 Very Professional!This is coming from a female. I say that because often men/mechanics try to take advantage, but I don’t feel this way when I come here.

Dy
Review №57

I would definitely recommend this place to anyone. They have great customer service, good prices, and the wait times aren’t bad either. Overall just a great place to get tires.

Ja
Review №58

Friendly and helpful I got tires here a couple months ago and they helped me get a great deal and came back today and they patched a tire and balanced and rotated them all for me and I did not have to wait a long time.

Ro
Review №59

Been a customer of Discoutn tire for about 6 years even before they opened the store in Southaven. Purchased 4 tires today git in and out in great time.The tech who put my tires on obviously didnt want or shouldnt have came to work I had my spare on and the other tire in trunk locked down,got home he tossed the spare in the trunk on top of my work shoes and golf shoes I keep in their broke some stuff. Needless to say I will not be returning

Cr
Review №60

I called around looking for the best deal on new tires for my van. When I called discount they gave me a price that was in the middle of the others. The salesman asked if I wanted to purchase these tires, I told him that another place had a better deal. He asked me what it was. He then said OK we don’t match deals we beat them. I was give a total $5 cheaper then the cheapest deal I found by discount, plus their location is more convenient. I went in there told them about the conversation I had and they honored it. I also let them know I had an appointment, so they got me took care of in time for me to go to my appointment.Over all it was a good experience.

De
Review №61

Great place to buy tires! Fast and friendly service!

Mi
Review №62

I ordered 4 tires off of their website and got a tire about every 10 days before had all four. Fast forward 3 months, after having tires installed, I picked up a nail. I made an appointment (still sat there for an hour before they looked at my tire) and was told I hadnt purchased road hazard and needed a new tire because of the location of nail.I had to go back in my emails to find receipt to prove I paid for it then I was told tire wasnt in stock and it would be in the next day.Its been 8 days and still no tire! I will never purchase tires from these people again!(Update)It has taken 3 weeks to get my new tire in and they ordered the wrong one, but somehow they were able to get the right tire there in an hour and a half after realizing their mistake! (why did I have to wait 3 weeks before?!) Take your business elsewhere!

An
Review №63

Excellent customer service and stick to their appointment times. Purchased a full set of tires and was in and out within 40 minutes. Best price in town. I would definitely recommend them over everyone when it comes to purchasing tires.

Ni
Review №64

Discount Tire-Southaven is the chic fillet of tire shops. It really blows my mind the level of customer service they provide. They make going to the mechanic not suck and for that I will be a customer for life.

J
Review №65

Discount Tire in Southaven is incredible!! Went in this morning to get a tire looked at that had a slow leak on an used car recently purchased. I also wanted to get the tires rotated and balanced. This was the first time trying this place out. I had made an appointment, great option if you have sat multiple hours at their competition that does not do appointments. When I got there, I was greeted by Kamuela Perez, who was super nice! I explained my problem and we walked out to the car so he could inspect my tires. He told me that the tires were from them, which I didnt know, and that the flat repair and rotation would be covered. The tire balancing was very affordable, especially for getting the hidden weights. The whole process from walking in to walking out took 45 minutes. Im so pleased about my experience and they now have my business for a lifetime!!! Would highly recommend for anyones tire needs!!

Ji
Review №66

I ordered a tire and it came in later that day. Took my wifes car the next morning when they opened, they got it changed and put the spare away for me. I was out and on my way home within 45 minutes. I would recommend them.

Gl
Review №67

Love theyre service was fast and very convenient reasonable price just great 😃

La
Review №68

I love the customer service.

Mo
Review №69

Great customer service

Ja
Review №70

We had an emergency situation on vacation and they were able to get us in immediately. Thank you for your help and service!!!

Sc
Review №71

I had to special order the exact tires I wanted. These people are so friendly and accommodating. No matter what, you will leave happy!

Co
Review №72

You get in quick but there is a wait...But the customer service is great and tires are good quality at a good price...

Mi
Review №73

Too much waiting around to get tires rotated you have to take a whole day off never again

Co
Review №74

Literally the fastest and best customer service! My goal to for the past 4 years since I moved here.

Er
Review №75

They did what was supposed to be done in a timely matter an price were cheeper than the competitor

Ja
Review №76

Amazing staff. We were on a trip and got a flat. They got us right in and fixed in an hour.

Ch
Review №77

Best in the business. They will replace valve stems and patch tires for free and have the best prices on new tires.

Gi
Review №78

These guys are awesome. They did a price match which slashed the tire price by almost 30%. They managed the set of tire within a day for me. There was a little bit wait time of 15-20 minutes even though i had an appointment. Most likely for covid and Friday afternoon when i got there. Stuffs were helpful.Do your online research before you go to the store to get a good deal through price match. The tire maintenance warranty gives you the peace of mind.

Da
Review №79

Discount tire is the only place Ill buy tires. Tyler the manager is super helpful as well.

Jo
Review №80

Needed air in my tires and they found l had a nail in the left rear tire they repaired it for free when its their own

Xx
Review №81

This place delivers great customer service. The staff is always nice and friendly. Thanks Rob and Nick .

Ta
Review №82

Crowded but I got taking care of.

Is
Review №83

Highly recommend this guys they are always busy but still provide great service and customer service 2nd time using them and satisfied with their service only negative I have to say is the wait time but it’s understandable and they messed up on my order by not replacing my tire with a new rim that I paid for but mistakes happen it didn’t really bother me becuz this guys are always working hard

Ma
Review №84

Everyone at this location is extremely professional and customer Service is 100%. They have been trained extremely well. I’m so glad that I came here!

Mi
Review №85

I would give it 5 stars but an incident occurred that kind of bothers me. I bought 4 tires and had them mounted. No problem. Great tires, awesome price. Great service even in these times. But the tech said that they could not find the reason why the tire I wanted as a spare wouldnt hold air. I asked if they thought it was the nail stuck in it. He laughed and said could be. Hed take care of it. Little under 10 minutes later he said everythings good to go. The next day when I opened the trunk to put my groceries in, there was my spare. Taken off the rim. Rim put in a plastic bag. And the nail still in the tire. Really guys? REALLY ? Really?? I didnt think to check behind them because they do A+ work. But I do fail to see the humor here.

Ga
Review №86

To high 2 tires $415.70

Ch
Review №87

Great service with nice inventory of in stock tires. Schedule an appointment. We were in and out with 4 new tires in about 50-55 minutes.

Pa
Review №88

Great service. Approximate time of completion given when purchasing process began. Completion time was right on point if not a little before scheduled time

Wa
Review №89

Great service will return for any future work

De
Review №90

Removed a nail out of my tire and didnt try to give me a false narrative. I knew that the tire wasnt leaking and the tech confirmed it. This is the best tire place around. I have bought all of my tires from Discount Tires for the last 5 years and will continue to do so.

Ra
Review №91

Great place and Good customer service, definitely recommend. 👌

Be
Review №92

Great deal on tires. Fast service.

MP
Review №93

I cant say enough good things about this Goodman Rd store...from their online shopping process, to price matching, excellent customer service at the store and lightning quick installation. Everything went flawlessly so they have my highest praises!

Th
Review №94

The manager, Blaine, went above and beyond what most people would even consider doing to help me. The service and knowledge he and his staff has is incomparable to any I’ve encountered elsewhere. They have a customer for life with me!

Jo
Review №95

Busy but awesome service. Fixed my tire and I was on my way. Thanks Discount Tire.

To
Review №96

Professional, friendly and informative.

Ra
Review №97

Very friendly and Fast service! Everything went well and I would have given them a 5 star rating but I had let them know when I bought my tires that I wanted to keep my old tires and I let them know that when I arrived and I had to remind them once they got finish to go get my old tires that I was keeping them and one of my tires they damaged as they was taking them off the rim and then I noticed on my invoice that they still charged me a disposal fee even though I kept my old tires

Da
Review №98

Had two tires with 8 rims off my Gator that needed tubes installed they did it for a very fair price and it was quick.

Li
Review №99

My daughter had been taken advantage of at a different tire place in Southaven. She came to your store and was treated well. Ty, ty, ty.

Jo
Review №100

We had Greg helping us. He was very polite and professional. I will be coming back because of his great service.

Information
53 Photos
100 Comments
4.6 Rating
  • Address:438 Goodman Rd E, Southaven, MS 38671, United States
  • Site:https://discounttire.com/store/ms/southaven/s/2003?y_source=1_MTU0MTY1MDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 662-253-6153
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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