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SMART PHONES
324 Goodman Rd E, Southaven, MS 38671, United States
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SMART PHONES
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ju
Review №1

Ive had an amazing experience with them! Jameel is very knowledgeable and professional! He did everything in his power to make sure i felt comfortable walking out the store ready to go! I would highly recommend and and Ill definitely be coming back in the future!! 5 stars isnt enough for the service i was provided!

Th
Review №2

They were so fast on fixing my phone. Only took about 15 minutes. Very professional and educated and very good customer service. Would totally come back 10/10.

Pa
Review №3

You couldnt ask for better customer service. The owner is such a nice guy! Ive been to him twice and was very pleased with his work each time. If time is your issue, he will have you in and out AND at a great price.

I
Review №4

My phone was fixed very fast, only 30 minutes!! I was also given a free screen protector which was very kind of the man plus he did an amazing job with my phone. 10/10 experience

ma
Review №5

Jermell was awesome!!! I rate the business 5 stars from customer service down to the phone repair. He spoke when I came in and I told him my problem (water damage). I didn’t really care about the phone. I only wanted the sentimental value that was connected to it (pics of my deceased father and newborn baby). Jay worked diligently to solve this problem for me. I could tell he was a sincere, very nice guy and really cared for me as a customer. I also watched him engage with other customers and he treated them the same. His professionalism, speed of fixing the phone and sincerity was OUTSTANDING!!! My phone is back working like nothing happened. I would recommend my family, friends and anyone else to him. This is a business that cares about its customers!! Visit them and see for yourself! Thanks again!!!! I am so appreciative of this business and for running into Jay! Thank you! Thank you!!!

An
Review №6

Man this guy was the best I have ever seen all other places take forever and charge a lot more but this guys Quality, service, and price is unmatched. Definitely will be my go to guy forever

Fr
Review №7

Great Customer service, honestly, my phone looks brand new and it was done in less then 15 minutes! Will most definitely go there again!

BE
Review №8

Jermell is the kindest person. I went to exchange my android phone to an iPhone & he was super helpful. He gave me really good price on phone & case. He has an excellent customer service personality & very patient. If anyone is looking for a new phone or get your phone fix go to Smart Phones & see Jermell you won’t be disappointed.

Ke
Review №9

Fast and affordable! Took him about 30 min to fix my iphone 11. No hidden price and the tech there was so nice ! Phone looks brand new ! Highly recommended!

Be
Review №10

This was a great experience. They took time to assess the problem with my phone, and described the possible repairs necessary. The repair was done in less than an hour, and for a very reasonable price. Really helpful, I’m glad I decided to give them a try.

Mi
Review №11

I walk into the store everything was so clean and well maintained the owner his self is awesome iPhone 11 fix for my husband we got two phone cases and purchased a watch with a case AirPods with Case if I ever need anything I will come to this store first

Si
Review №12

Went in earlier this afternoon, fast and efficient service. HIGHLY RECOMMEND. He also installed my protective glass screen and case. I’m so happy with the service I received!

Ta
Review №13

Great store I found everything I needed everything was laid out nice and beautiful, they even fix gaming devices my son needed one of his PS4 is fixed great store you must visit

Ta
Review №14

Fast and veryy sufficient my phone is better than ever and it didnt even take long, owner (im guessing just gave me owner vibes) was really nice very respectful and seemed to care more about my phone than me lol😭but reasonable price for a iphone xr repair i definitely 10/10 recommend wayyyy better service than ifix it

Je
Review №15

Excellent service. Great deal on an iPhone 11. Will return, probably won’t need to since the phone came with a 7 year warranty but I highly recommend.

Ca
Review №16

I went in to get a battery changed on an older phone that started to fail, but feared it could have been a problem with charging as well.He was able to change the battery out quickly and troubleshoot the charging problem. It was determined that it was not just the USB port but something more involved. It was very important to me that I got copies of photos and data from my old phone and he prioritized this and gave me options on how it could be done best.I was able to get a good price on a newer model replacement phone competitive with online prices but without having to wait for shipping, as well as all my data transferred. He even stayed with me until everything was migrated.I feel like the customer service was definitely above what I usually expect and would not hesitate to send any family or friends this way. There is a good selection of phones available and again, some of the most knowledgeable and best customer service Ive received. Should I run into any smartphone issues again this will be the first place I turn to.

Ja
Review №17

Cheapest around to have an iPhone 11 Max screen replaced. And the turn around was in under an hour.

Br
Review №18

I took my daughters iPhone 6 plus to Jermell and I was amazed by such great customer service he provided me with I will definitely go back .

Ra
Review №19

My mother didnt like the place ...wed rather go down the street

La
Review №20

1st timer users of smart phones we will be returning back for any screen repair. Great customer services, I highly recommend this place if you need to get anything fixed!! went in and jamel had my sisters phone fixed within 30 min!!

Ma
Review №21

I rarely give 5 stars. That being said, I received great help in finding an unlocked phone without having to deal with Verizon or Sprint store up sells. The guy (Jamel) was very knowledgeable and made sure the phone swap went correctly before selling it to me. Im happy with the service here and will return. Even offered to order me a case for my new phone in the event that I didnt feel like messing with it myself.

Ca
Review №22

Amazing service! Great prices and out of his way to help me in everyway. Best phone repair I’ve had!

De
Review №23

I came in yesterday to get my phone fixed, Jameel helped me, he was very sweet and knowledgeable about my phone he talked to me until my phone was finished . i highly recommend coming here to get your phone fixed !!! great customer service and it didn’t take long only about 25 mins !!!

Ro
Review №24

I have been going to Jamel (sp?) for 2 years or so, both for repairs (2 or 3 times) and buying a new phone at a good price. Jamel is a conscientious professional who has always given me great customer service and gone the extra mile whereby to meet and exceed expectations. He is my go-to phone guy.

Pa
Review №25

I broke my screen and came to the store to get it replaced. It was amazingly priced (anything under $100 for a new screen makes me SOOO happy)!!! Also, I refuse to wear a mask during this “pandemic” because let’s face it - the flu is deadlier 🙄🤷🏻‍♀️ The gentleman came outside to help me and had my screen replaced in UNDER 15 minutes ❤️❤️ If you’re wanting great customer service and good pricing for phone repairs, check them out 😉

De
Review №26

When today and got my iPhone fix and he did a superb Job and gave me a great deal #bestdealintown highly recommended and didn’t take him long

ja
Review №27

Had my phone repaired here have been here a few times got diagnostic issues, Jamil is the kindest and most honest person ! Always fair prices and truthful answers to questions!

Ri
Review №28

Look no further for your phone or tablet repair needs!I took my older model iPad in to have the screen repaired. Jameel got it repaired within 2 hours, but informed me there may be a slight issue with the home button. Instead of charging me full price, he graciously gave me a big discount, ordered a new screen and gave me the option of keeping the current screen or coming back to get the new one. I told him I was happy with the repair, but would keep that in mind. A few days later I went back to get the 2nd new screen installed and he still insisted on giving me a discount. The 2nd screen works flawlessly.I would not hesitate to take any smartphone or tablet to him for repairs. He cares about his customers, is eager to fix the issue, helps resolve any problems that might arise and treats the customers very well.He not only repairs phones & tables, but also carries cases, earbuds, cables, phones and tablets.

Ch
Review №29

Went in today with a bit of an emergency. I was very well taken care of. My phone was repaired quick and all my pictures and videos were safe. This is where I will go if I ever have any more needs related to my phone. Oh, and got a good deal on a phone case, too!

As
Review №30

I Shattered my 2 year ipad she was very heartbroken. I brought it to smartphones once again he had to keep it he waited on me a little after closing i was busy across town so i couldn’t make it. The fact that he called twice and waited on me was extremely nice. He washed her case and had her iPad looking brand new and still works great. These are my go to people 😁

Ar
Review №31

Did an awesome job on my phone and it didn’t take that long.Fixed my screen and speaker for a good price.He also a sweet kind man and loving .

Br
Review №32

Jamel!! He is an angel. He has fixed two devices for me within 30 minutes & he has also gifted me just for being a customer!! This day & time, that is hard to find. Let me not forget he is very professional & attentive to things. Go there for all your phone needs!! You won’t regret it.

Sw
Review №33

OH MAN WHERE CAN I START! PSA PSA TO MY FELLOW PEOPLE, YOU GUYS HAVE TO SHOP HERE AND WHEN YOU DO LOOK FOR JAMIL. THIS GUY HERE WAS NOT ONLY FRIENDLY, HE IS POSITIVE. FROM THE MINUTE HE OPENED THE DOOR HE ASSISTED ME AND LET ME KNOW I HAD A BUG ON MY SHIRT🤭(It was lint 😂) IF THAT DONT SCREAM GREAT CUSTOMER SERVICE FROM THE JUMP IDK WHAT IS. I CAME IN ON MY LUNCH TRYING TO GET A NEW PHONE AND A IPHONE 8 PLUS CAUGHT MY ATTENTION. THE PRICE ON IT WAS 375 BUT THAT WAS TO STEEP FOR ME SO HE DROPPED IT DWN TO 350 NOT ONLY DID HE LOWER THE PRICE HE ALSO GAVE ME A FREE CASE AND SCREEN PROTECTOR 💪. WAIT!!!! IM NOT DONE YET 🗣 JAMIL HAD TO UNLOCK THE PHONE FOR ME TO USE IT WITH MY SIM CARD. IN THE MIDST OF DOING SO I WAS SLICK RUNNING LATE OVER MY BREAK AND THIS MAN THREW IN A CHARGER CORD, WALL BLOCK, AND A CAR CHARGER🙌 .. AFTER HE UNLOCKED IT HE FOUND OUT THE PHONE IS A 256 GB THINKING IT WAS 64, AND DIDNT EVEN CHARGE ME EXTRA. MAN IS AWESOME 👏

Ja
Review №34

Love them

Ni
Review №35

Great Customer service! I went and got my screen fix and he was very professional and helpful. I will definitely be going back.

El
Review №36

I went today to get my old iPhone 7 fixed and I had an amazing experience. It was done unbelievably fast, and the man who helped me out was so nice.

Ma
Review №37

BEST phone repair place I’ve ever been to!!!! The manager was more than helpful and went above and beyond!!!! Great service and so glad he fixed it!!!!

As
Review №38

Omg he fixed my phone literally In 15 mins and it’s looks brand new. They are quick and extremely nice and has a great prices. Thank you so much!

De
Review №39

The customer service here was amazing!!! Ricky was very helpful and made sure that I left the store with everything that I needed.

Mi
Review №40

Very good customer service. The owner helped me with the purchase of 3 I phones. My kids love them. Best phone store I have ever been to.

Gm
Review №41

Love the service I got here came at 6:45pm was rushing to get here because they closed at 7pm so I left my mask at home so beside Jamel turning me around he came to my car and help me with my phone absolutely love the service and he willing to go over and beyond to help me will HIGHLY RECOMMEND this place!!!!!!!!!

Se
Review №42

This was an amazing experience...he charged me half the of what the competitors where charging ...very kind and only took him literally 10minss...to fix my screen ...very professional...I would recommend everyone here to get anything ... so if I ever have another problem I’m definitely coming back everting

ol
Review №43

Great customer service and very fast and efficient! Best prices we found around town, definitely do plan to go back and recommend!

al
Review №44

Amazing and kind service.

qu
Review №45

I love it!! Very professional and great customer service! Excellent work and it was very quick!!

Sh
Review №46

They descrimnate against people with handicaps. Was trying to park in the parking lot and he ran out and forced me to move. I am handicapped and the person with me was handicapped we needed the parking spot to be close to door. He doesnt have signs they say parking for his customers only..which I would have gladly respected.

Ke
Review №47

Did a great job fixing my phone had plenty of cracks on it. Wonderful job.

Go
Review №48

I’m so glad I found this place on Facebook marketplace! Ricky was very knowledgeable and helped me pick out a brand new iPhone XR at an amazing price! Very professional, highly recommend!!! Thank you!

Si
Review №49

I was passing through and needed my screen replaced on an iPhone 8 Plus. Prices were normal, but customer service was outstanding. He told me that it would take an hour because he was working on another phone. I waited because I did not want to fight the traffic. 5 or 6 people came in and took their time asking questions, there was a problem with the first screen he installed, and he still finished in under an hour. He even gave me a tempered glass screen protector for waiting. I would definately return.

An
Review №50

Very helpful fix my iPhone Xs Max in the same day with no problems.

Br
Review №51

Thanks great an fast service!

Pa
Review №52

Great place got my phone fixed there fast and its been great

E
Review №53

Did very good work repairing my phone. The staff was very friendly and they repaired my phone in a timely manner. I would highly recommend them for all phone repairs

Jo
Review №54

Great place thanks for the helpWill always be going there

Jo
Review №55

Great phone shop great tech also they are very helpful. I recommend them for sure.

Lo
Review №56

It was awsome. We brought in a tcl and they fixed it right up. Only complaint is that they aren’t really phones.

Lo
Review №57

Ricky Is A Rockstar. He got me switched to another phone company and saved me $100/month on my bill. Thanks again!!!

Ka
Review №58

You guys would love them ....repaired my phone in 30 mins thanks a lot

Er
Review №59

I happened to find this gem on accident. It was right next door to my lunch decision for the day. I had a phone that needed to be fixed and decided to run in for a quote.The guy that greeted me was INCREDIBLY kind. Assured me that my phone would be repaired within an hour and gave me an ad and promised that if I brought it in with my phone, he would knock 10.00 off.I came back a week later with my phone. He was still as sweet as before. He assured me that my phone would be done in an hour. I did let him know that I would pick it up the next day. I noticed iPads for sale. I asked about the prices. He gave me some awesome information that would save me some money. I told him it would have to wait for pay day. He assured me that they had several and that there would definitely be one available if I chose to come back.The next day I came back for my phone and decided I wanted to get the iPad because I needed to knock my Christmas purchases out sooner rather than later. He allowed to me to separate payments and had me open the ipad container myself and proved to me that it was indeed brand new. I left with a 1 year warranty as soon as my daughter started it and an absolute smile on my face.Definitely go here for all your needs.

An
Review №60

Whether you need a new phone, service or a repair, look no further! Staff is extremely knowledgeable & helpful. Stop here first every time.

Ro
Review №61

Got a new phone glad i went there great service

jj
Review №62

Great people there great service fix my phone in no time fast

PE
Review №63

Friendly and knowledgeable staff thanks a lot for the tremendous service

Sc
Review №64

Great place and very good prices

Do
Review №65

Quality service with knowledgeable staff thanks

Za
Review №66

Fixed my phone in less than an hour 😍😍😍😍 loved them

Em
Review №67

Great store👍🏻

Br
Review №68

Great and friendly staff highly recommended

Cu
Review №69

GREAT PRICES AND BETTER SERVICES!!!!A+++++++

Jo
Review №70

Go to this store before anywhere else messes it up ... quality and express service thanks much

Al
Review №71

They fixed my phone in no time love them

Ja
Review №72

Best service ever!!!!

De
Review №73

Helped me out

Mo
Review №74

Poor service

Ma
Review №75

Excellent in an hour I got the help I needed with an iPhone and a good price if I recommend it 👌

Information
33 Photos
75 Comments
4.6 Rating
  • Address:324 Goodman Rd E, Southaven, MS 38671, United States
  • Phone:+1 662-470-6641
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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