I go to see Judi for all of my cell phone needs. All the repairs she has made for me were done in a timely manner and performed with the utmost precision. She is very friendly and knowledgeable and makes me feel like we’ve been friends forever. I’ve also bought a few new phones from her and have always been happy with the price tag. I would refer anyone to Judi.
I have had Wish orders sent here and for the last week and some days, no one has been there, the phone vm is full with no updates on whats going on. I know life happens, but effective communication goes a long way.
Placed an order online. I told it was ready for pick up. Store never open and no one answers the phone. Tired for a week to get my package nothing. Deadline to pick up is coming up. If I dont pick it up by then I lose my stuff and will be charged again. Place is ripping people off. Very unprofessional business.
Shattered my phone today and started searching for a repair store. I called the first store that was displayed and got a answer from a very nice lady. I explained my situation and she said no worries that she could take care of it in 15 minutes. I made it to the store and she did exactly what was stated over the phone. Fast, Friendly Quality Service with a very reasonable price!!!!!!! I even got to watch some of my favorite movie Home Alone while waiting😀😀. I’m glad I called the first search.Very professional service.. We need more great customer service businesses like this one. Go see her for your cell phone issues, she is the Dr. Highly recommended!!
Awesome and quick-service very friendly people. I appreciate hospitality! Will definitely be recommending to others!!!!
Great and fast service. I won’t trust anyone else for my cellphone repair needs.
So Nice will be going back
Looking for a good place to fix my phone cheap and quick cell phone doctors is the place to go excellent service and super nice she fix my phone fast!!! It was super cheap also
Good work great customer care timely fashion
Terrible experience they dont hold up their end of the warranty they swear to stand behind. Fried my entire motherboard on my samsung and then began to cuss and throw things and call secuirty. Spent 700$ to just meet them in court
What a joke go 20 minutes out of my way to come here arrived at 3:30 one sign says open one sign says closed business hours sign says open till 6 phone number on the door has message from back in April is 3rd August now dont waste your time driving this garbage
Took my son’s iPad screen to get replaced. She was kind and kept me updated on what was going on .. fixed problem very efficient . Very satisfied
Very Very REASONABLE, Friendly staff,I truly RECOMMEND
I am still waiting after over a week to get my screen fixed. I was supposed to get a call monday and its currently the next Sunday. Ive called and left a voicemail but havent heard back.
My screen was completely gone. I called and was told to bring my phone on down and it would be fixed within minutes. The owner fixed my phone she saved my life. Lol very professional. I recommend everyone to go to this shop for all your phone repair needs
Very good service
It always gives me a bit of hope when a company actually goes above and beyond the call of duty and provide excellent customer support... Its about treating the customers exceptionally well and building a real relationship with them.. I recommend Judy and her Support Team who went above and beyond to help me... Thank you!! Judy/Cell Phone DoctorsPS. Let them take care of you!!!!
As owner of Cell Phone Doctors, I love being able to help those in need of cellular service/repairs. I try to provide the best customer service, the best products, and build rapport to create repeat customers. Due to the holidays I ask that you be patient with us; and understand that we are here to offer repairs as quickly as possible, along with the sale of cellular products. Please call if you need a quote, or have any questions about any products. If we dont have it, we can get it!
Wonderful service. I arrived literally minutes before closing desperate because I was traveling the next day and could not leave my phone overnight . My screen was cracked and had disabled the keypad which disabled my iPhone. Apple wanted to charge me $149 to fix my screen and I wasn’t having it. I stopped just out of desperation of just needing someone to help me at at this point I probably would have paid anything to get in this phone by now. I have a 10 year old that I absolutely have to talk to so not communicating with him for the entire weekend was out of the question . The owner/technician was so understanding of my situation she offered to and fixed my phone for me the same night....and it didn’t cost me another phone.Her kindness and talent not only saved me money but mist importantly it embodied what great customer service is and should be. So if you need any of their services I erge you to stop by and patronize their business I guarantee you will be satisfied.
So I have a iPhone 6Plus and my screen busted when I dropped it. I called around and this guy had the best quote, so I go check it out thinking you get what you pay for.... Wrong!!! It was my man that Ive been to more than a few times in the past that always did a great job, hes just at a new location. Best price and my phone looks brand new! 100% satisfied! Highly recommended!
Great service! They are good priced, they will repair any phone and they know what they are doing. I will definitely refer to a friend
Great people, very patient and helpful. Stayed after hours to fix my screen. If you need any repairs go see them. Highly recommended.
I just purchased a new phone from this place and I am so excited. I just put my sims card in and voila it works perfectly. I will definitely send my friends and family to visit Cell Phone Doctors.
The man at the front desk was extremely helpful with my iPhone 6plus. My charging port was not working and he fixed it within an hour. The prices are reasonable and great service. If I ever have any future problems with my phone I will definitely be coming back.
I purchased a new phone from Cell Phone Doctors. The service was great, the price was great, and I would recommend Cell Phone Doctors to my family and friends. Keep up the great work!!!!!
The owner personally put off her lunch break so that she could replace the battery in my little sister’s iphone. My sister said that she was quick and very friendly. The price for the battery is the best in the area, and trust me, we looked.
I love this place. I dont go any place else. The prices are reasonable and the customer service is great.
Repairman was friendly and polite. He was able to repair my iPhone in under a minute at no charge. I will definitely return in the future with any cell phone repairs needed.
Very pleased with the service that I got. No one helped me with anything at AT&T!!Thank you so much Judi❤
My iphone screen had been cracked and would not show any picture. I took my phone here and Jakari fixed my phone within a couple of hours. The next day my phone did not show a picture so I took it back up there and showed Jakari and he replaced my screen no charge due to no physical damage that was caused on my own. If you need your phone fixed with quality work I would definitely recommend Cell Phone Doctors!!!
The customer service by one of the techs was horrible, but the other tech apologized profusely and made it right by me. He refunded the extra I paid for express shipping when FedEx didnt send it in time, and stayed three hours after they closed so he could get my phone to me as soon as possible. If you have any phone other than an iPhone or Galaxy, it may take a few days for them to get the parts needed to repair in, but they do quality repairs.
I drop my God daughters iPhone and crake the screen, i felt really bad but did not want to spend a lot to fix it. I called the Cellular Repair shop and was very pleased with the price and the service was great. The turn around time was within two hours great work. I will continue to go here and tell others about them.
My phone was repaired in less than an hour! Great Service
The person working there was very straight forward about weather my repair would be successful or not. He was also very accurate on the time it would take to accomplish the repair, which was very fast in my opinion.
Excellent Service, repaired screen in less than an hour and had the best price!! Highly recommend.
I took my sons ipad in for repair. Instead of it being ready the same day, I had to wait a week. When I got home with it, it would not work unless turned off and back on. This went on for two days so I called back and they told me to bring it in and they would fix it. Now two weeks later and no returned phone calls like promised, they tell me that because it is dented on one corner the screen will not stick down. I paid $96 to get this repaired and they will not refund anything back on something they should have told me they could not repair to begin with. I am being told by the lady in the shop that her manager will do all kinds of things, but I have never met him or talked to him. I wonder if he even exists. Poor customer service due to no call backs, time it took to tell me they would not do anything, wasted trips to their store, and lack in trying to make things right. DO NOT waste your time or money here. Now I have an ipad that cant be used.
Thank you so much to the tech people and staffs working at this office. You definitely have the right type of service for everyone who needs their phone repaired.
I have purchased phones and accessories from Cell Phone Doctors with ease. The service is always good, and the owner is nice.
My Iphone6s screen was cracked and the guy did a great job and very professional young Man. 80.00 not bad price and done within 35 mintues. So i would recommend this place..
Horrible !!!!!!replaced the screen for my iPhone and quit working few days later and then he charge me another $20 to look at it and he told me I need another screen and want to charge me full price again. Lost and lost and lost money with them. I will never go back there.
I needed an IPAD mini repaired. The owner was very honest about my damages and committed to doing her best to make the ipad even better than it was when i dropped it off. I am very pleased with the services i received. I definitely tecommend Cell Phone Doctors!
In an email and phone call I was quoted 89.99 as a special. I ask my husband to drop the phone off for me the next day. He was at the store at 9:00 when they were supposed to open to find no one there. When he called them they told him that they would be there in 15 minutes. ( they were not). He had to drop the phone off later, (which wasted more of his time) then he was charged $119.99.This is a very disreputable place to do any business with.
They SUCK!!!!!!!!!!!!!!!!!!!I took my daughters phone to this place a few months ago. She charged us over $100 to fix the cracked screen on a J7Pro. When we got the phone back it started to bleed under the screen, and the entire screen came off. I told her this is not what we paid for, and that this needed to be taken care of. The screen was under warranty, and she admitted that it was the buyers fault. She told me I could buy another phone from them since I said I was going to buy my daughter a phone anyway. LOL (like hell). She kept this phone for about a month, and she still did not take care of the problem. Then she tells me they said they would warranty the screen at half price. She said she was not going to pay the entire amount to repair the screen. I told her we paid you already to fix this screen, and it is your job to stand by your work. She still refused to pay the remaining amount to fix it. This place is so unprofessional. I wouldnt recommend anyone take their dogs phone there. They do more damage than when you first went it. Now I have to pay a skilled professional to fix the issue she created. This is ridiculous. I would tell anyone DO NOT USE THESE PEOPLE to fix your phone. CellPhone Doctors Southaven is a complete rip off. When I told her that I would not make a recommendation for her services she tried to say thats not right. Why would I send someone to them, and then they have to pay someone else more money to do the job right. I said Ill speak to a lawyer, and she said my cousin is a lawyer and I spoke to them about this already. Girl PLEASE!!!! BE WARE of CELLPHONE DOCTORS. I am going to post this anywhere I can. I will also contact Better Business Bureau!!!!!!!!!!!!!!!!!
The quickest and best Ive ever been too!!! Ill be back!!!
Revised December 3, 2015: Waited an entire month for some so called part, which never came in. Kept our money gave us back our phone after causing more damage by opening it up when we only needed a glass. Now we are in Civil Court. SMDH. Other local repair places same day service and only charge 40 bucks for a cracked glass. They charged us $117.00+.Dec 3, 2015 Revision: After careful consideration they came through. They called repaired the glass. Although it wasnt the glass we wanted it was still repaired and the new glass looks good. The store owner even reimbursed half of our money for the inconvenience. We thanked him for being a real man of his word.
Saved the day for me!!! They replaced the charging port on m Samsung Galaxy 3. Their prices are more than competitive. If you need a phone repaired in the Mid-South this is the place to go.
Great, timely service for a very reasonable price!! Very nice individual!
Had them replace a charge port on a Galaxy S3. It took a while as they only have one person that works on these time phones only on Saturday, but they do quality work and the prices are fare.
DO NOT GO HERE. The guy is a scam artist. He will put a very bad screen on your phone only for it to mess up a week later and will offer no help with that. Also terrible customer service! Please spend your money elsewhere.
The open sign is on and hours say from 9-6. Have been sitting outside the store for 10-20 minutes. Guess I’ll take my business elsewhere..
Had a broken screen replaced on my phone. The next day the screen stopped working. When I told her about it i was told by the owner, your phone was working when you left yesterday so Im not responsible for it. So now Im out of $250.00 the cost of the screen............DO NOT DO BUSINESS WITH THE CELLPHONE DOCTOR IN SOUTHAVEN MS, ON STATELINE RD............TO THE OWNER YOU MUST HAVE ME CONFUSED WITH SOMEONE ELSE YOURE HAVING A PROBLEM WITH THAT HAD A PROBLEM WITH YOUR SERVICES, SORRY WRONG PERSON.....THIS REVIEW WAS A BUSINESS REVIEW WITH YOUR COMPANY AND HOW BUSINESS WAS CONDUCTED BUT YOU WANT TO MAKE IT PERSONAL. YOU DONT WANT TO BE HELD ACCOUNTABLE FOR YOUR INCOMPETENCE WORK WITH ME SO YOU ARE TRYING TO THROW INACCURATE SLANDER TO TRY TO COVER YOUR DECEITFUL BEHAVIOR AND DOING. READING OTHER REVIEWS THIS IS NOT A ONE TIME FLOP JOB!!!!!YOURE EVEN ASK PEOPLE TO REMOVE BAD REVIEWS IF YOU DONT AGREE WITH THEM. IF ANYONE HAS A BAD REVIEW PLEASE LET IT BE KNOWN WE SHOULD NOT SUPPORT COMPANIES LIKE THIS.
Great service and prices
Thanks Janet Coleman for your feedback. Im sorry that your experience was not as pleasant as you expected, however when you bought this iPad in I did explain to you that due to the fact that it had been dropped and severely dented the screen would not lay flat. I put forth a lot of effort to do the best that I could to get his iPad working, but you also explained that it had been dropped several times. The turn around time was also not my fault, you delayed this process as well because of you not feeling well and expecting a child. Once again I apologize that your expereince was not as expected, but I replaced his screen and went above and beyond to fix what you had already damaged. I offered to try again, but I had to set the proper expectation that due to previous damage, the screen would not lay flat. My apologies, and best wishes.
My daughter dropped her iphone 5c the day before our spring break trip and I didnt put insurance on it like a dummy! We goggled this place went by and they fixed her phone just like new in about 25 minutes.
Very professional! Price in store was same as quoted over phone. IPad screen replaced and works like a charm! Thanks!
The best prices and best quality! I will definitly recommed Cell Phone Doctors to family and friends.
Super fast, best price for screen repair in town, and very good service.
Great Guy did everything he said he would .. highly recommend this shop .. and did work for better price than anyone I called
WELL I MUST BE GOIN IN THR AT THE WRONG TIMES BECAUSE THE GUY THT I HAVE TRIED TO DEAL WITH ON SEVERAL DIFFIRENT OCCASIONS IS A DOWN RITE JERK AND DOESNT HAVE A PROFESSIONAL BONE IN HIS BODY WHEN ITCOMES TOO DEALING WITH CUSTOMERS..I WILL NEVER GO OR RECCOMMEND ANYONE TO STEP FOOT IN THE DOOR IF HE IS WORKING!!!JS...JERK
Need to have No Refund Policy posted in store or online. Did not have a good experience!!!!
Quick, Professional and Low Cost!!! What more could you possibly want?
Awesome! Only paid 90$ the guy was super sweet!
I paid money to order a lcd digitizer for my galaxy s5 they never called me saying it was delivered so I went by and the place was closed down signs gone and everything
Great prices and great owner.
This place is wack iv3 been waiting 3 months to get my money back and still havent got it never go to this place fake and liars
Could yall fix a charging port on a Samsung galaxy grand prime somehow I guess with my charger it broke my port and it will not charge because a piece of the port looks like its broken off
Do they unlock iphones from another carrier?
Great service!!
DO NOT GO HERE!! THIS PLACE IS SHADY!! DO NOT TRUST ANYONE THAT WORKS HERE!! THEY WILL LIE TO YOU!!
Fast and cheap
This place is never open. Waited 30 minutes after he said he would be back from lunch and was late for work. Go to battery plus bulbs. A
The service was cheaper than the others I inquired with. In addition, the. Wait time was approximately 20-30mins. I would defiantly return for a screen repair on my iPhone anytime.