Professional and did an outstanding job. Even with us sourcing the engineered hardwood from out of state to match what we had downstairs, they still gave us a great bid for installation only. John was fair and courteous and was up front with all of the costs. We needed custom stair nose to match the type of wood and he sourced it and the guys did an amazing job staining it to match. There were 2 areas where the floor had curves and I cant tell you how amazing the job they did cutting to line up exactly. no caulk or cord around was used on the landing of the stairs or the 15-20 ft long inside curved area. They cut to perfection and wow it really came out nice. I would recommend this company every day of the week to anyone needing their floors installed. Great job guys!
I have done flooring in rooms of previous homes, but I have never taken on the chance to do a whole house job. With our open floor plan I was not comfortable with all that needed to be done, so my wife and I were shopping around at the big box stores, online, & LL, but could not find what we wanted. We then dropped out daughter at her friends home and saw their floor and asked about it, and they told us about Lone Star Floors.My wife and I went over one day to see the selection and options available. We were greeted by John, and he guided us to look around at different products, find what we liked, and then come to him to discuss the plan we had in mind for our home. We told him we wanted flooring that would meet our families needs (pool, children, pets). He informed us about our choices and how they met our goals as well as showed us some other options. We took several large samples home, on two occasions to find what color went best with our home.Once we decided, John came over and measured and got us a fair and reasonable quote within a day. We were fortunate and the flooring we choose was in Houston and his trusted crew was available so we didnt have to wait more than a week to start.The crew was professional, on time and extremely courteous. They took the time to ensure each cut was perfect and that the thresholds and quarter round matched perfectly.If we have flooring needs in this house or another, we will use Lone Star Floors, and we have already shared our experience with our neighbors.
Lone Star Floors installed a beautiful floor for me! The installers are neat and efficient, showed up on time and made sure that I was completely satisfied before they left.Thank you, Ammar!
We decided to go with Lone Star Floors because of my neighbor’s recommendation. LSF replaced the floors in our entire house to wood like tile and carpet in all bedrooms.Both the tile and carpet installers were very courteous, helpful and professional. John was easy to work with and accommodating from start to finish. Our new floor looks great and we are very pleased with our experience with Lone Star Floors.Highly recommend!!!
John was so helpful and knowledgeable in guiding us in what flooring would look the best in our home. Excellent, professional service. They did a wonderful job. We look forward to having some additional work done soon. I highly recommend Lone Star Floors.
Wonderful and very helpful staff. Amazing and beautiful products. We bought 3000+ sq ft of tile to re-do the floors of our home. Our house looked like new. 2 years later it still looks great. Definitely, highly recommend.
My husband and I went to look at tile flooring. We are looking at replacing the flooring throughout the house. The older gentleman that was in the store could not be bothered to get out of his chair to assist us, assist in writing anything down and urged us to look at vinyl flooring assuming we could not afford tile flooring. The whole experience was less than to be desired. I really did like one of the tiles but will not purchase from here due to how we were treated. We will find that tile through another avenue or find a similar tile from a different provider. Shame on you for how you treated us.
John was informative on what would work best in my home based on what I was wanting. He was patient with our moving time table. The install crew was fast, efficient, and helpful with any questions I had along the way. They completed the job faster than projected with no sacrifice of quality of install. When I decide to refloor the remaining rooms, Ill be giving them a call.
Not enough good things to say about Lone Star Floors. Truly a family business that provides the best service around. I did remodeling to my kitchen and bath rooms, they change the whole feel of the house.I highly recommend this company to everyone.
We purchased wood floors and carpet for our entire house from Lone Star Floors. The installation crew did an outstanding job. They took their time with the demo of our old wood and tile flooring to ensure the subflooring was properly prepared for the best possible finished look and feel of the final product. The office manager, John Tatom, provided the best service, before, during and after installation that I’ve ever received from any type of home remodeling/improvement store. I would recommend this store to anyone interested in a great floors at a great price!
John and the floor crew were amazing. The transformation of our house from Carpet to Vinyl is amazing. If you want quality floors definitely go w/ Lone Star Floors. They were in and out of here in no time as well. There was a piece of Molding that wasnt secured all the way and the main installer Juan came down and met me after work to fix the issue. Great customer service right there. John doesnt push sales. He tells you how it is and you leave there trusting him. I went to a few other places around here and it felt almost overwhelming w/ the owners trying to push sales down your throat. Bottom line is, dont even waste your time, go w/ Lone star Floors.
Best experience possible! John owns the store and knows his products well and his crews even better. The crew that installed our new hardwoods did an amazing job. They were professional, arrived in a timely manner, were very respectful of our belongings as they moved them and did an excellent job installing the new floors. They even spoke good English so I could ask them questions throughout the day. They were able to take up our old carpet and install the new floors in a day.We had one minor issue of a board squeaking and they came back out and fixed it with no problems at all. It was actually a manufacturer issue and not an installation problem and they still took care of it in a timely and complete manner. These guys are real professionals. The best part is they were $2,500 cheaper than the comparable floors with install from Floor and Decor which is suppose to be a wholesale provider. Boy am I glad I cancelled that order and went with Lone Star Floors in Spring, TX.
I dont normally write these but I have to give credit where credit is due. These guys installed carpet in our bedrooms and we are very satisfied with the finished product. They are very quick and keep a clean work area. I would recommend Lone Star Floors to anyone.
Lone Star Floors replaced the floors in our entire house - upstairs and down. John helped us pick out what we wanted and gave us a fair price for the job. He is very hands on and stayed in contact with me every day of the process - and when I called or emailed him he answered right away. His crew was professional and courteous and did a fantastic transformation and cleaned up after themselves. I would highly recommend Lone Star Floors - without a doubt the easiest contractor I have ever worked with!
Used John and his crew to order and replace tile in 2 bathrooms. John was incredibly informative, helpful and accessible. His crew was quick and very detail oriented. I also really appreciated how his crew was so accommodating by willing to come back later that evening to reinstall toilets. A great experience all around, with very competitive prices.
My wife and I shopped around for floors for a while. Finally we were recommended by a Friend to go to Lone Star Floors. I HIGHLY RECOMMEND!!!What set Lone Star Floors apart from the others was the show room. The variety was there, the staff had the knowledge but most importantly they listened to what we wanted.Other places would give us their opinions and force us to go with something that salesman preferred.Not at Lone Star Floors, my wife showed pictures, gave ideas and everytime our salesman provided us with what we wanted.My last comments is the crew that came over to remodel the house kept everything clean and did everything fairly quick. I didnt have any problems with them.This is a family business and they treat you like family. Highly recommend.Thank you Lone Star Floors
John and his wife were very helpful and did a fantastic job. They were courteous, professional, and very fair. Installation was scheduled and done very quickly. His team did a great job and were also very professional going about the installation in our home. I would absolutely call Lone Star Floors for my next tile job.
Great experience with John. Helped us find the perfect wood-like tile to replace carpet. His team couldnt be more professional. They showed up on time and installed the floors in no time. Everything looks better than we couldve imagined. Extremely competitive pricing as well.
John was extremely nice and helpful with my new floors. As soon as I walked in he immediately began asking about my project and what look I wanted to achieve. I came in on a Friday afternoon, he let me take home the samples I was interested to see if I liked them, went back on Saturday to set up an appointment for him to take measurements. He came to my house on Monday to get the measurements, and the guys were installing my floors that Wednesday! Everything was complete by Friday, and it looks awesome! I am so pleased with the great job they did and the quick installation. I would reccomend Lone Star Floors to anybody if you want good, quality work. They may not be the cheapest, but you get what you pay for. Overall, the price was exactly what I was looking for and the process was so smooth and easy. I didnt have to move any furniture and the guys stayed working while they were there. Thanks John for being so helpful and nice!
My wife and I have been to several flooring companies looking to have hardwoods put in. All of the other companies had very high pressure sales tactics that made us feel uncomfortable. Lone Star Floors was the exact opposite. We had our flooring picked out in less than 30 minutes and scheduled them to be installed the next week. The installers showed up on time and did a fantastic job. I highly recommend Lone Star Floors for all of your flooring needs.
John is awesome. He stayed an hour after closing on Friday evening to help me find materials and pricing. He knew almost all the prices right off the top of his head, and if he didn’t have a brand, he was on the phone with distributors finding it. Best customer service you will find from any flooring store!
We had been shopping around for hardwood flooring for about 3 months. Went into Lone star flooring and spoke with John. He was very knowledge and very friendly. We took a few samples home and found the perfect one. I wanted the floors to be done by the time my family came into town. He said that his men can start the job on Monday and it would take 3 days to complete the job. His installer Juan and his floor techs, Javier and Pedro were amazing. They worked very hard and cleaned up after themselves. I was very impressed with the job they did. I would recommend them to anyone. Thank you for a job well done.
Elegant Floor Renovating -The Woodlands location is GREAT! I have used them twice within the past two years. The laminate and carpet was replaced with porcelain floors. We also designed transition strips for the wet rooms to add a little flare. The floors are absolutely beautiful! The store staff and tile installers are courteous and professional.Thanks John for all you help!
My husband and I had our entire first floor of our home, including the stairs replaced with beautiful hardwood floors from Lone Star Floors-The Woodlands. I cant tell you how pleased we are! John was a pleasure to work with every step of the way. He was always available when I had a question. The installers were professional and did a fabulous job. I will use them again when its time to re-carpet the upstairs media room!
John the GM is great to deal with. We needed the our house re-carpeted but had a short time frame. He got the carpet from the factory in a couple of days and had a crew ready who did a fantastic job installing it. All in a very competitive price.
John over at Lone Star Floors is the best. He was very patient and helped me pick out the perfect carpet for me and my family. We will definitely go back when its time to upgrade our tile flooring! Seriously, go check them out.
Even though I absolutely HATE how dark my floors are and wish we could rip everything off and put tile, that being said, the service is outstanding!!! From the store to the installers. Everything done great and professionally! Highly recommend.
We looked around for quite awhile, looking for the best value and quality products. Lone star floors was great. Quality product as well as installation. Well be calling on them for all of our flooring needs.
John at the store did a nice job helping my wife and I pick out some flooring. The installation crew arrived on time, was very courteous and professional. Our floor looks great and we are very pleased with our experience.
John was very nice and knowledgeable about the products we were looking at. Juan and his crew of installers were very professional and had our floors in in no time. Definitely recommend Lone Star Flooring for your flooring needs.
Hands down the best flooring and remodeling business there is. You feel like your part of the family when you come to LSF. Mohamed was outstanding. Hes extremely patient and knowledgeable about this business. There is such a variety to choose from. I highly recommend LSF to every and anyone. The level of professionalism is amazing. The quality is even more impressive. Spread the word. LSF for all your home and business remodeling and upgrades. Definitely worth every penny!!! Extremely happy I picked LSF .
Lone Star Floors did an excellent job on the floors in my home. John and his staff and crew were a pleasure to deal with. Would highly recommend.
John was a pleasure to work with and very knowledgable on materials, quality, estimates, etc. had a great experience with his installers who did both carpet and hardwood around 1100 sq ft. Highly recommended and will return for future jobs.
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