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Spring Carpets
23220 Interstate 45 N, Spring, TX 77373, United States
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Spring Carpets
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Do
Review №1

We recently purchased wood-look vinyl flooring and had it installed. It looks great and the installation went smoothly with minimal mess. Spring Carpets met and exceeded our expectations. We’re very pleased and will use them again. Annette was our sales person and Corey did the install.

Ch
Review №2

My experience with Spring Carpets and their team was excellent from start to finish. Lenny provided excellent service from in home measurements, sales, installation and making sure we knew everything that was going on with our flooring project. I would definitely recommend Spring for all your flooring needs.

Ca
Review №3

We are so happy with how our vinyl floors turned out! This is the smoothest renovation process I have experienced. Tresha was incredible to work with with from a quick turn around with the quote to making sure we were happy with the end result. I will definitely be recommending Spring Carpets to friends and family!

El
Review №4

The single most unprofessional business I have dealt with in my life. I have lived in The Woodlands for 21 years and in general have had good experiences with local businesses. Not this company. Run as fast as you can. Their sales staff is both incompetent and liars. They make promises that they can not deliver. I would give them less than one star if I could

Gl
Review №5

They are awesome. They work with you to understand what youre looking for at an affordable price. Lenny worked w/us & really is great.

J.
Review №6

They are kind and knowledgeable about their products. They dont make empty promises. I really like that about them.

Da
Review №7

This company is great. Professional, on time, never have any problems.

Ke
Review №8

Customer sevice at this business needs a huge makeover. Communcation by installation rep and sales person with us was non existant. No masks were worn today and no one bothered to ask if we were ok with it. Had to call the office to see if or, when they are coming. No follow up by rep to see if everything was correctly installed. Disappointed with the handling of this job by the agents, yet the men who actually did the work were efficient and professional. Sorry, but customer service is a deal breaker and will not recommend.

An
Review №9

Really nice customer service. They introduced me to a lot of their products throughly and are very nice!

Tr
Review №10

Nice sales lady named Trisha

Ni
Review №11

We worked with their sales associate Jack Carter. He was amazing! We will be coming back to redo our upstairs in a few months.

V
Review №12

Great customer service and extremely professional. Excellent price for the quality. Annette is very knowledge and worked with our renovation schedule. We plan to come back for tile in the future!

Ni
Review №13

When it comes to servicing their installs, I have had poor luck. Ive been trying to get them to come out and stretch the carpet they installed since March 2020. It is now August 2020 and they still havent come out to service the install they did. Ive called them four or five times and its always the same thing. We will put you on the service schedule and a tech will call you within a week. And I never get a call back. I guess you have to leave a poor review to get the service done.

Ta
Review №14

Very friendly best prices great quality.

St
Review №15

We purchased our carpet through Costco who partners with Spring Carpets in the Houston area. From being able to see/touch samples on display at our local Costco to coming to our home with a greater assortment to ordering and installation, Spring Carpets was amazing. Kim helped facilitate our installation and accommodate our travel schedule. She kept us informed every step of the way. She was awesome! Highest recommendation for SC!

Ja
Review №16

Chris Lovett, the general manager at Spring Carpets, is the type of guy you want to work with if you care about your home (especially hardwood products). He took care of us when a difficult situation arose and has gone the extra mile to ensure we are satisfied customers. We are grateful for Chris’s help and would highly recommend him to those seeking flooring help in the future.

Ka
Review №17

Everything from start to finish was excellent! Lenny was amazing in helping us choose the right flooring for our needs and budget. Scheduling the measurements and install was a breeze. The actual installation was much easier than expected, thanks to the thorough prep work done by the crew!! We will certainly use Spring Carpets for any and all flooring needs!!

Vi
Review №18

I purchased carpet on Dec 23, 2016 from Spring Carpets and it was installed within 24 hours. I had carpet on Christmas eve as promised. The product quality & price exceeded my expectations. Jose and his carpet installation crew called me 30 minutes prior and were prompt. I will recommend Spring Carpets to all family & friends. Thanks again.

K
Review №19

We have been good customers to Spring Carpets over the years — purchasing both wood floors and carpet for our house from them. Unfortunately when we have encountered issues with their product they are nearly impossible to get in touch with to fix the problems. This didn’t seem to be the case when we bought our wood floors about eight years ago, but when we purchased carpet this year (and also tried to have them come out to fix some issues with the wood floors) they have been either unresponsive or have promised help with no action.I give them 2 stars only because they have good products at a good price. Based on their responsiveness to customer issues they would be even lower.

Sa
Review №20

The salesman came out to my house with carpet samples; he was professional and polite and didnt try to sell me something he was trying to push. The installers were prompt and efficient, and the carpet looked great! I have recommended them many times.

Ri
Review №21

I highly recommend spring carpets. The whole process was wonderful. Great communication..professional installation and the best prices on carpets. Annette helped me greatly and the installation crew did a wonderful job. Will shop here again.

Co
Review №22

I dont trust anyone else with flooring anymore! Spring Carpets has done multiple homes for myself and family members. Carpet, wood, tile, laminate...they do it all. They helped find the right flooring for me at the price I felt good about and no pushy salespeople! Floors look great! They have my business for life!

Ca
Review №23

Professional and knowledgeable. Very happy with both experiences with purchasing hardwood and carpet flooring.

Do
Review №24

We received the best service from Lenny Genco at Spring Carpets in Spring, Texas.Lenny was very patient and helpful with us, as we were having difficulty picking the carpet we wanted.Lenny was very efficient and professional. The whole process was excellent from beginning to final install.We like the carpet better than out last, which was also purchased from Spring Carpet. The warranty is very good and they followed up when we had an issue with the last carpet.

Pa
Review №25

In February, we had our living and recreation room floors changed out from carpeting (which Spring Carpets had also installed years ago) to wood and we are loving the new look and feel of wood. Lenny, our sales contact at the store, was helpful and professional. He was honest and up front about time and cost and they came through on both; the guys finished a little early actually. We will be back as repeat customers in the future and I recommend Spring Carpets to everyone who asks about the new wood floor. You can compare cost and anticipate service somewhere else, but you wont get the best of both unless you visit Spring Carpet!

An
Review №26

I cant explain how much I love our new carpet. I ended up going back and forth to the store so many times, because I just couldnt decide on which carpet I wanted. Jonathon was our salesman, and he couldnt have been nicer or more patient with my two monkey children who were always with me and doing their best to destroy the store. We love, love, love our carpet and are so happy with the service and installation from Spring Carpets.

Ni
Review №27

They were great to work with. Very helpful and there installers were very knowledgeable and experienced. They have helped us at 2 houses and we will always contact them in the future. Great Job Lenny

Ju
Review №28

Weve been wanting to put in hardwood in our home for a long time, but I kept putting it off because I thought it would be so disruptive. This was definitely NOT my experience. Cole came out to my house to spend a solid 2 hours to help me determine the best hardwood solution for a home with a toddler and an 80 pound dog. He answered all my questions, and at the end I felt like I understood exactly what was going to happen. Kim got me scheduled in no time flat, and the installation which I was convinced would take a week was completed in 1 1/2 days. Sergio and the other gentlemen on his crew were funny, kind and supremely talented. Sergio made sure all my furniture had the felt covers to prevent scratching and put all the furniture back in place. He spent time explaining to me how to best care for the hardwood floors. Bottom line, I would 100% recommend Spring Carpets - this is a great group of people who are all professionals. Thank you!

To
Review №29

I am a contractor and the team at Spring Carpet always make me look good to my customers. Great pricing and the best selection in town.

Pa
Review №30

We have been long standing customers of Spring Carpets for nearly 20 years running. Our entire home is now comprised of flooring purchased and installed from Spring CarpetsWe were impacted by Hurricane Harvey here in Dickinson and even though we are not geographically desirable for them they made helping us put our home back in order a priority in terms of installation of new tile and related flooring repairs.We recently had them install some LVT product to replace hardwood impacted from the flood and could not be more pleased.Everyone from Harry, Vena, Chris and Freddy & co. (who did the install) were just A++Would not consider going anywhere else for our flooring needs.

Ma
Review №31

Great selection of carpet, woid flooring, tile ... Great customer service . just tbe price it is a little be higher than others places. But the quality it is there .

Ro
Review №32

Just tried to do a deal here tonight. Then I find out my sales rep, was so busy with other customers she miscalculated my flooring and left out my kitchen, breakfast room, and utility room after we discussed disconnecting water lines and removing doors on my refrigerator. This was after I signed paperwork and they processed charge draft and we were reviewing the project. SUPER DISAPPOINTED!!!!!

J.
Review №33

Very professional installation and great customer service!

Da
Review №34

Wonderful experience!

Do
Review №35

Nice selection and good service.

Pe
Review №36

Spring Carpets did a terrific job installing carpet in our house. I give them the highest recommendation for value, service and integrity !!

Jo
Review №37

Very affordable and beautiful hard wood floors and installed them in a timely manner

M
Review №38

Seems to be the best store in the area.

fr
Review №39

Excelent customer service

Wi
Review №40

Very helpful

ri
Review №41

Great selections

Information
14 Photos
41 Comments
4.3 Rating
  • Address:23220 Interstate 45 N, Spring, TX 77373, United States
  • Site:https://springcarpets.com/
  • Phone:+1 281-350-3116
Categories
  • Carpet store
  • Flooring store
  • Flooring contractor
  • Rug store
  • Tile store
  • Wood and laminate flooring supplier
Working hours
  • Monday:8AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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