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Black Automotive Group
831 Salisbury Rd, Statesville, NC 28677, United States
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Black Automotive Group
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Review №1

**This Review will be amended if this situation is clarified.**I saw a Ram 1500 on Cargurus and called about it. I was told that it wasnt in inventory yet, it was still in transit. He said it was coming in a few days later and I could get the first shot at it once its on the lot. There was confusion about the listing price and he said he would get back to me about the price. I was then told that the truck was already sold. The truck that hadnt arrived, that I would get first chance at (Meaning I cant buy it YET until its on the lot) had already sold??.*Clarified***They had ordered the vehicle on behalf of a customer with a Partial payment and then posted the already sold vehicle for sale. I Raise my review from 1 star to 2.

Ra
Review №2

Robby in the parts department and Gordon in the service department were super nice.

Bl
Review №3

Just went by to look at cars. On another note, these guys went out of their way to fix my moms Chevrolet when the Chevy dealer would not even try. If you have a General Motors vehicle take it here not the Chevy dealer. Ive always had better service at Black Automotive

Pa
Review №4

I have to honestly say, this was one of the best car buying experiences Ive ever had. And even now, one week later, Im very happy with the service that I got, and the car that I got. These guys are Top Notch and I would recommend to anyone interested in buying new or used car!!!

Ak
Review №5

Family owned, very nice people willing to work with people.

Bo
Review №6

See my previous rating, I wont buy a vehicle here, I wont be disrespected like that

Tr
Review №7

I have purchased 6 vehicles from Black. Service dept. is great with Sherri and Chris in parts can get what you need asap. I always dealt with George or Mike. Great salesmen!

Zo
Review №8

There some good things you can find but some of their price are as little steep, I can get a lot of the same things they sale at another retailer, dont want to say the retailer name, dont want to disgremenate Burks because I do find nice clothes for men there at a very good price.

Me
Review №9

Be very careful about where you purchase a vehicle

Ci
Review №10

They have some nice looking vehicles up here. A large selection of new and used automobiles and trucks.

JO
Review №11

They are good people that wants to keep their customers.

J
Review №12

Great staff. Great deals

Pe
Review №13

Sherri Johnson in the Service Department is very nice and easy to work with. The guy are nice as well, but I personally worked with Sherri.

Ro
Review №14

Great price and the cars were all really nice.

Pa
Review №15

Black Dodge Jeep ram has very good honest service in the morning would bring my Jeep back there.

Sa
Review №16

Great customer service very helpful and they know what they are doing.

Mr
Review №17

Have always received great service here at Black CDJR. Reasonable service fees and the staff is great to deal with.

Mi
Review №18

Very friendly very clean very helpful

Te
Review №19

These people care,Attentive to needs,accommodation was above expectations,Miracle to automotive industry

Ma
Review №20

Very nice people and respectful. Also the garage gets your vehicle right in and work is great.

Cr
Review №21

Was very unimpressed and disappointed in my experience here. Waited and waited to discuss trucks for 10 min. Then waited some more to be left alone in the showroom twiddling my thumbs as it closed and staff left. No one ever got back to me. Needless to say i bought no new truck.

De
Review №22

I appreciated the help I got with my terrain today, my wife feels relieved, thanks again

Ch
Review №23

Everyone was very nice and helpful. The dealership show room was very clean. So was the outside.

Mi
Review №24

Vehicle price was very reasonable compared to other dealers.

Ge
Review №25

Awesome Dealship !!! Fast & Quality Service Dept. Highly Recommend........

Te
Review №26

Great service department!!! But they do need a bench or gazebo outside for the smokers/vapers.

jo
Review №27

Mr Black, and his dealership are the best..

Ch
Review №28

One of the best I have been too

Ma
Review №29

Service was bad and they never did the work on my truck that they charged me for

er
Review №30

Very polite people to work with

Je
Review №31

Nice people, small inventory, decent deals

St
Review №32

Great group to work with

Ba
Review №33

Dont ever let them work on your car. Done over 2g in work but used old parts. The ended up taking vehicle to different person an Black Pontiac messed up heads an had to replace. Would have done no stars of i could have!!!!!

ji
Review №34

Excellent Service. Thanks Anthony

To
Review №35

GREAT SERVICE DEPARTMENT

Pa
Review №36

Was good very professional

Jo
Review №37

Great service

De
Review №38

I would not recommend these people !!!! They have had my friends car for 9 weeks now & still cant tell him what is wrong with his Chrysler 300 !!!! At last count the repair bill was at $2800 dollars !!!!!

Ed
Review №39

Have your car checked out before buying.

Al
Review №40

Had a factory recall airbag

Pa
Review №41

Need to make an appointment but in and out on time

Jo
Review №42

Did not get what I want

Kr
Review №43

I only go here for my inspections

Fr
Review №44

Experience was good

Ja
Review №45

Had a oil change and inspection

Br
Review №46

Always helpful

Sc
Review №47

Great staff

Ot
Review №48

Friendly and helpful

Je
Review №49

Fast and friendly

Al
Review №50

Expensive

Information
12 Photos
50 Comments
4.2 Rating
  • Address:831 Salisbury Rd, Statesville, NC 28677, United States
  • Site:https://blackautomotivegroup.com/
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:9AM–5PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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