**This Review will be amended if this situation is clarified.**I saw a Ram 1500 on Cargurus and called about it. I was told that it wasnt in inventory yet, it was still in transit. He said it was coming in a few days later and I could get the first shot at it once its on the lot. There was confusion about the listing price and he said he would get back to me about the price. I was then told that the truck was already sold. The truck that hadnt arrived, that I would get first chance at (Meaning I cant buy it YET until its on the lot) had already sold??.*Clarified***They had ordered the vehicle on behalf of a customer with a Partial payment and then posted the already sold vehicle for sale. I Raise my review from 1 star to 2.
Robby in the parts department and Gordon in the service department were super nice.
Just went by to look at cars. On another note, these guys went out of their way to fix my moms Chevrolet when the Chevy dealer would not even try. If you have a General Motors vehicle take it here not the Chevy dealer. Ive always had better service at Black Automotive
Family owned, very nice people willing to work with people.
See my previous rating, I wont buy a vehicle here, I wont be disrespected like that
I have purchased 6 vehicles from Black. Service dept. is great with Sherri and Chris in parts can get what you need asap. I always dealt with George or Mike. Great salesmen!
There some good things you can find but some of their price are as little steep, I can get a lot of the same things they sale at another retailer, dont want to say the retailer name, dont want to disgremenate Burks because I do find nice clothes for men there at a very good price.
Be very careful about where you purchase a vehicle
They have some nice looking vehicles up here. A large selection of new and used automobiles and trucks.
They are good people that wants to keep their customers.
Great staff. Great deals
Sherri Johnson in the Service Department is very nice and easy to work with. The guy are nice as well, but I personally worked with Sherri.
Great price and the cars were all really nice.
Black Dodge Jeep ram has very good honest service in the morning would bring my Jeep back there.
Great customer service very helpful and they know what they are doing.
Have always received great service here at Black CDJR. Reasonable service fees and the staff is great to deal with.
Very friendly very clean very helpful
These people care,Attentive to needs,accommodation was above expectations,Miracle to automotive industry
Very nice people and respectful. Also the garage gets your vehicle right in and work is great.
Was very unimpressed and disappointed in my experience here. Waited and waited to discuss trucks for 10 min. Then waited some more to be left alone in the showroom twiddling my thumbs as it closed and staff left. No one ever got back to me. Needless to say i bought no new truck.
I appreciated the help I got with my terrain today, my wife feels relieved, thanks again
Everyone was very nice and helpful. The dealership show room was very clean. So was the outside.
Vehicle price was very reasonable compared to other dealers.
Awesome Dealship !!! Fast & Quality Service Dept. Highly Recommend........
Great service department!!! But they do need a bench or gazebo outside for the smokers/vapers.
Mr Black, and his dealership are the best..
One of the best I have been too
Service was bad and they never did the work on my truck that they charged me for
Very polite people to work with
Nice people, small inventory, decent deals
Great group to work with
Dont ever let them work on your car. Done over 2g in work but used old parts. The ended up taking vehicle to different person an Black Pontiac messed up heads an had to replace. Would have done no stars of i could have!!!!!
Excellent Service. Thanks Anthony
GREAT SERVICE DEPARTMENT
Was good very professional
Great service
I would not recommend these people !!!! They have had my friends car for 9 weeks now & still cant tell him what is wrong with his Chrysler 300 !!!! At last count the repair bill was at $2800 dollars !!!!!
Have your car checked out before buying.
Had a factory recall airbag
Need to make an appointment but in and out on time
Did not get what I want
I only go here for my inspections
Experience was good
Had a oil change and inspection
Always helpful
Great staff
Friendly and helpful
Fast and friendly
Expensive