user
Manheim Statesville
145 Auction Ln, Statesville, NC 28625, United States
Appearance
Manheim Statesville
Comments
Be
Review №1

Well structured lot with lots of space for turning for my 75ft enclosed car hauler. Quick service with very friendly and professional staff

Ca
Review №2

Doooooooo not go on the weekend, because there is noooo shuttle and that my friend is ALOT of walking

An
Review №3

Best food of any auction. I would also argue the food is better than most restaurants.

La
Review №4

This is a exceptionally well known auction with a good wide selection of vehicles

Jo
Review №5

Need to work on security, nothing smooth about this place, needs work

A.
Review №6

This is one of the best auction locations to deal with. The folk here -- at least on the motorcycle side -- are laid back, easy to deal with professionals. The extended hours and wide drop off window is especially appreciated.

St
Review №7

Got some good equipment...very professional advice and helpful employees plus security...keep it guys and gals...

Ho
Review №8

I walked over 3 miles based on a tracker that was incorrect.

Sa
Review №9

Trailers parked everywhere with no truck attached and cars parked all in the auction with no attention to parking spaces or good directions 🤨

Li
Review №10

It became a very effective covid vaccine place. The whole process was super smooth.

Br
Review №11

Great night crew! Very helpful and fun. Made it easy delivery

Bo
Review №12

I deliver vehicles here often and the process is always fast and easy

Ol
Review №13

My favorite Manheim

ca
Review №14

This site is top of the line in my book when it comes to Dealer only auto auctions. Super clean at all times, I feel secure buying here. Staff is professional. I would like to thank 2 employees specifically. Carl head of Security and Greg With Arbitration. Both of these Gentleman are top notch in my book for helping me through several situation I found myself in over the last several years. Most Dealers I know will agree that around here this is the site to visit if you need inventory and dont want to deal with any B/S you get at all these other auctions. Thanks again!

La
Review №15

Great place to do business. I cant wait to go back.

Jo
Review №16

Terrible service when it comes to title work, bought a vehicle back in April now its June still no title. they claim theres nothing else they can do, but when it comes to collecting their money they will harass you everyday.

Vi
Review №17

Huge place no shuttle bus😢but it’s ok...great ppl work here...my favorite place to pick up vehicles

W.
Review №18

Honestly I feel like to be a company the size of Manheim youd expect a more modern facility. A more technological environment, and unfortunately in all the times Ive been to the Manheim in Charlotte, NC & their Statesville, NC locations I have yet to see anything resembling modern technology - well, except perhaps a speed bump or two if you wanna consider a large bump in the middle of the road modern or technology! Most of their vehicles are worn down five + years old vehicles. Personally, Adesa in Charlotte, NC is the place any automotive dealer in the Carolinas, Georgia, and some southern Virginia should visit if he/she is buying/selling vehicle(s).

Ко
Review №19

Like this place. Good parking, nice people

Sa
Review №20

Great place to work

Mi
Review №21

They are fast . And well set up for vaccines.

Al
Review №22

Quick and easy

_H
Review №23

Very friendly staff and vehicle I purchased was graded very fairly!

Wa
Review №24

No shuttle bus!

Fr
Review №25

Very accommodating security guards.strict but thoughtful.Use alot of common sense unlike others I have met elsewhere

Jo
Review №26

A good place to buy a car

Le
Review №27

Very interesting place, as I continue to learn of my new venture!

ro
Review №28

This place is first class

Mi
Review №29

Great people to work with.

Ty
Review №30

As with all auto auctions,the carriers who they depend on to haul the cars and trucks out are treated as if they are doing us a favor by allowing us to do so, up about 50 steps and alot of walking just to find each car,no help from them or the dealers. Free labor

AB
Review №31

You find whatever kind of car you need

To
Review №32

Staff is great. Awesome after the sale too.

Ki
Review №33

Friendly faces, they have Great, hard workers that cleans these dirty cars, they do excellent jobs to make sure they look like new. Only problem, on Auction days the dealers come in such a hurry and they will run you over and not care. They know the auction takes time, why be so rude? ! ?

Da
Review №34

Sold me a car that was unannounced frame damaged and refused to take it back after I notified them

Jo
Review №35

Its a great place to buy&sale& pick/deliver cars

J
Review №36

If your a dealer it’s a pretty good auction if your not sorry... decent food Too! They will loose your car though. Lol

Di
Review №37

Very clean. Obeying the covid 19 rules to the fullest.

Ja
Review №38

In and out quick, no problems

Ja
Review №39

I always enjoy going here and just look at the vehicles they have while we look for the ones we have come after.

Ha
Review №40

Great place, friendly employees

Ka
Review №41

Im so so sorry for this location of manhiem, they are the worst manhiem in united state.

Br
Review №42

Heres one business that is not listening to their customers needs. Since its a wholesale operation, telling the public wont help the situation.

Ca
Review №43

Great place

Cu
Review №44

Great place to work and that great care of our Customers Services is Awsome people

Sc
Review №45

Manheim as a whole is becoming impossible to deal with as a transporter. But this one is by far the worst of the worst. For now on if a broker has a load coming out of here, my answer will be no thanks, Ill deadhead out of here.

Ma
Review №46

Security good

Cl
Review №47

Good place to sell your car if its not very new.

Ah
Review №48

One of the BEST auctions in North Carolina

Ma
Review №49

One of the most friendly Manheims Ive been to! Thanks for your help guys!

Da
Review №50

This is a very busy place during the auction.There is a huge selection of vehicles to choose from.They have good customer service.They are well organized and the autos are easy to find after the auction.

Ro
Review №51

Very nice folks working there and very helpful.

Fr
Review №52

Great people helpful

CA
Review №53

Buy 60-70 % of our inventory from this site... Ive done business with many Manheim sites but Manheim Statesville is alway our go to place for inventory ! Arbitration is very fair even thought we are a smaller dealer we still get treated with respect !!

Mr
Review №54

One of the best manheim auto actions very organized easy to locate cars etc. Courteous and helpful staff

Ja
Review №55

Good place to get a car

Mi
Review №56

1st time I ever went I got throw out because the gentlem i was with didnt regestry me

Al
Review №57

Selling cars like candy bars.

ma
Review №58

I am currently employed here and I couldnt ask for a better place to be. I can actually say I love my job. 😊

Da
Review №59

Do not buy from this place. Very bad customer service. Will not answer the phone during business hours or return calls. Bought a 2013 Chrysler Town and Country in September and ordered an inspection after the purchase and assured that the powertrain was ok. Took delivery of the vehicle and drove it and discovered a little hesitation with the transmission. Took to repair shop and found that the transmission were leaking and had holes in them. Cost me over $600 to repair. I wish they would have inspected the powertrain as promised and afforded me the opportunity to walk away from the vehicle. I will not buy from them again.

Je
Review №60

No shuttle had walk up 40 steps and long ways to get to guard shack people not overly helpful when did find someone get to vehicle they left hard time finding way out not marked good not going back

Rh
Review №61

This a Dealers Only auto auction. Staff there is fantastic! Facility is very clean. Merry Christmas to you all from Bar Double S Farms!!!

Be
Review №62

Great

Bi
Review №63

Fast paced environment and very interesting

Ma
Review №64

A great place to work.

Jo
Review №65

Worst Auction Place In The USA!!!!! If You Are a Small Business Trying To Get Started This Company Will Screw You From start To Finish. The Customer Service and Management Team Dont Care About You Unless You sell More Than 20 Cars A Month And Your In Their Click That They Have At This Auction Of Running Car Prices Up And Not Giving You Anything For Your Cars . If You Are Trying To Loose Money And Be disrespect By A Group Of Idiots This Is The Place To Go I Wouldnt Even Give Them One Star But I Had ToThis Company Also Has A F Rating With The Better Business Bureau

dw
Review №66

Great selection. Not the best deals

Da
Review №67

Great place to help you out

Sh
Review №68

Great selection of cars, overall a great auction!

Ja
Review №69

So far so good! Im brand new but in my opinion their employees in Statesville are very helpful...

RJ
Review №70

Staff here are pretty helpful, need to train weekend security to be more understanding of transporters and our schedules

Ra
Review №71

FRIENDLY AUCTION, GM AND ASSISTANCE ARE VERY NICE.WINDY IN ARB IS THE BEST PERSON IN ARB DEPT,NOT LIKE MANHEIM ORLANDO ARB DEPT,

Le
Review №72

Gone here 2x... And the rcvr (Nathan), has been nothing but polite & expeditious in unloading me.

Му
Review №73

Vehisle delivery service work till 10pm, not 24/7

Mi
Review №74

Good spot. Well organized for deliveries.

Xi
Review №75

Customer focused. Unlike the smaller auctions near by.

Hi
Review №76

Very busy place

Fi
Review №77

I would not buy a car from there because they get too many cars from northern states and sell them as Southern cars. They dont pay very well and they dont treat their employees very nicely.

Gi
Review №78

I just pick up auto,s at the sale and bring back to smart auto in Madison NC

He
Review №79

Great variety, friendly staff very helpful

An
Review №80

Great place to go to find cars but you got to b a car dealer and seller or know someone that is to come and check out and can buy on line too.And a great place to work and help out in different areas too .Come and b a part of ....Havr a great summer .

An
Review №81

So, in only approx the last 3 months, I have experienced the following LARGE problems/lack of attention to detail:A. I paid for a vehicle in cash, 16k. Received a paid in full receipt, and gate pass to remove the vehicle. Title was mailed to me a short time later, maybe about a week. Of course the gate pass would not have been issued, and the title would not have been mailed HAD THE VEHICLE NOT BEEN PAID IN FULL. Theres no way around that with Manheim. So approx 2.5-3 weeks after paying for the car, I received a call from that location, get this: asking when I was going to pay for that car!!!! Flabbergasted, I said I already had, had picked it up, and received title already - two things which would have NEVER happened if the car hadnt been paid for!! I was told theyd do some research and get back to me shortly. Irritating but I wasnt worried. A few hours later theyre calling back. I am told Sorry, we have NO record of your payment, and DO NOT BELIEVE this car has been paid for. Pay the original balance plus late fees immediately, or bring the car back to us! Its clearly an error that a gate pass was issued and title was mailed. WOW ARE YOU KIDDING ME?? So pay twice for the same car, or give it back and let them keep 16k? Get the F out of here!!! I found my paid cash receipt for that VIN, marched it into a location, and got that cleared right up - though I never received an apology or even an excuse as to what may have happened on their end with regard to the error/oversight. What a great (lousy!!!!) computer system they have.....B. One car I purchased, while I made sure to review the vehicle summary page - where it shows sale date, VIN, miles, the seller, CR score, link to Autocheck and Carfax reports, etc, then the SALVAGE-YES OR NO line, being clearly notated as *NO*, then after purchase receiving a Salvage Title instead of a Clear Title!!! Titles are non-negotiable in all 50 states, meaning if its sold as Clear it has to actually and truly be clear. So after THAT phone call & subsequent research, found out the vehicle had a notation as salvage/prior theft recovery in the Separate-window-opening Seller Comments button/section at the very bottom of vehicle summary page (which nobody clicks on).... Yet I was flatly told I should have clicked on & read those comments too -- doesnt matter one bit that the MAIN summary page showed SALVAGE-NO, so its *MY* problem now. BTW: the car brought clean title money. Thats a nice little trick to offload a salvage vehicle for clean title money, right?!C. Bid on a vehicle online, on Simulcast. My bid was accepted, I was the high bidder, and couldnt bid anymore (against myself!). At least 5 full seconds passed. Right before the auction ended, the bid actually ROLLED BACK, to the company I was bidding against, and THEY won the auction -- for a lesser amount than my accepted/recorded bid!! No explanation could be offered when I raised hell to managers, GMs, and corporate. Needless to say I didnt get the car. Wow!D. Attempted to sell a vehicle. Got the lane and run number. Watching the auction as I was out of town, my car miraculously DOESNT EVEN RUN!! Wow!Im furious. And Im not going to run it 40 cars afterward, as most buyers waiting for it would have already moved on, thinking it wasnt running. Missed that opportunity! Dealers bring cars to Manheim to RUN AND SELL -- correct??? How does that occur if those cars dont EVEN RUN?? Completely ridiculous!! The explanation? We had a big problem with that this week. Lots of cars were in different lanes for some reason, and never ran. Your car that should have been in Lane 2? Yeah it was in Lane 8 - not sure why and sorry! Lets try again next week... Lol.Its laughable, truly!!!

St
Review №82

The ladies at the front desk come for a paycheck, not to work. Sorry to bother you. Just wanted my gate pass for the cars I bought

i
Review №83

Worse auction experience ever. Terrible customer service & extremely unprofessional staff. No call backs or follow up on an issue caused by them. Their accounts department wasted my 3 days & costed me a lot of money for their negligence & poor service. Never dealing with them again. Absolutely awful experience.

ji
Review №84

Great place to buy used cars

Ja
Review №85

Very courteous and friendly staff

Br
Review №86

Great people to work with.

Mu
Review №87

Run from this place, they sold us a car under green light with multiple issues, we called in attempted to arbritrate but nothing.. we were never assisted properly, got GM involved still nothing they didnt even call us back.. I wouldnt do any more business with them and will never buy a car from them again.. horrible cars & service.. all these other 4-5 star reviews are fake.. pay pay people and their employees to leave good reviews, dont be fooled like us.

Fr
Review №88

Good place to get vehicles for a great price dealers only

An
Review №89

Very busy and very nice workers there

Ph
Review №90

Prices are a bit high but good selection

br
Review №91

It’s a pretty good car auction

Ch
Review №92

They have a lot of great vehicles here

So
Review №93

They are efficient

Mr
Review №94

Smaller auction than most Manheim. But cars are easy to find.

I-
Review №95

This is the best Manheim location as far as title issues and arbitration problems go. Quick resolutions take place, where other Manheims (DARLINGTON) dont care about helping you out much at all.

Li
Review №96

They were efficient, friendly, and seemed to enjoy their job.

El
Review №97

Great place to buy a car! Or two

Ja
Review №98

Great place to work for..

Jo
Review №99

Didnt stop there but I did shop at rack room shoes

Ji
Review №100

Very nice people to work with.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:145 Auction Ln, Statesville, NC 28625, United States
  • Site:http://manheim.com/locations/SVAA/events
  • Phone:+1 704-876-1111
Categories
  • Auto auction
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–1PM
  • Sunday:Closed
Payments
  • Debit cards:Yes
Similar organizations