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CARSTAR of Sterling Heights
6309 15 Mile Rd, Sterling Heights, MI 48312, United States
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CARSTAR of Sterling Heights
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Ra
Review №1

Wonderful service. I would highly recommend for any Auto needs. I gentleman I saw today did a wonderful job at fixing my bumper can’t thank them enough!! 16 Malibu Thanks you!!!

Ki
Review №2

Awesome service, reasonable price, and quick turnaround.

Ed
Review №3

The experience with CARSTAR was really good there’s service was excellent thank you

De
Review №4

Thanks for ALWAYS taking care of my car repair needs and providing great service! Saif goes above and beyond to ensure customer satisfaction! Top flight car care! Beyond great customer service. Whenever your car needs help call Saif or Laith but honestly anyone can provide you with great service. My car looks new again, Thanks D.

Ja
Review №5

They took good care of me. Considering they never saw the truck Visor and windows drops are near perfect color match.

He
Review №6

Great service timely and afordable going their for yesrs

Ma
Review №7

Best body work in Southeast Michigan. I would recommend all of my friends and family to Carstar. They fixed my Jeep and made it look better than it ever did. When my sister in law was rear ended, Carstar was there to fix her car. They went above and beyond for the best customer service. Thank you Saif and crew for amazing service. You have a life-long customer out of me.

Ja
Review №8

The service was outstanding, quick, and professional. They had my car in and out much faster than I anticipated and I couldn’t be happier. Thank you!

Ch
Review №9

Very happy with the quality of work and service. I’m OCD about taking care of my car, so it was nice to deal with a shop that cares about attention to detail as much as me. I would definitely recommend them to anyone!

Al
Review №10

Great experience.

Th
Review №11

Car star of Sterling Heights they do an excellent job, very professional, safe and Joseph at the customer service department were excellent and explained everything to me in detailing ... I will definitely recommend this collision shop to all my people and I will use them again ... I will give them 5/5 stars .

Gw
Review №12

Excellent Service.... 5 STAR 💥They even gave me a car to use while they repair my car!!!!

Ma
Review №13

Very friendly and reliable staff!! They are life savers!!!

Al
Review №14

Truck got fixed at reasonable price

ra
Review №15

Very professional informative and helpful throughout the whole process!

Te
Review №16

Just left this location and cannot express how amazing they are. They were so easy to book and I was late and they still got me right in fixed me right up and had me out the door in just a few minutes! Can’t recommend them enough! All of my future work will be done here at CARSTAR in Sterling Heights !

Mi
Review №17

I have received overall great service from this place. Steve is a great guy, very knowledgeable and genuinely cares about his customers. Lately Ive had an issue, though. They installed a starter in my 2008 Honda Accord last October because it seemed like the better option than paying $550 for a new Honda starter with no warranty. The starter has a 1 year warranty and quit after 8 months. Im almost 44 years old and have never in my life heard of a new starter only lasting 8 months. So when I took it back recently they replaced the starter with the same starter that failed after 8 months and charged me again the full price of labor - 2 hours at $95 an hour = $190. Unfortunately Steve was unavailable at the time I picked the car up and I was disappointed. Steve called me just a few hours after posting my original review today, asking why I only gave 3 stars and why I put blame on Car Star for the starter failing so soon. He explained to me that unfortunately so much of the auto parts we buy nowadays are made in China, where there is lack of quality control and there is no telling whether you get a good or bad part until it fails. I was already aware of this, but he made it clear that the starter I got the first time failing so soon was not the fault of Car Star. He also said that he would take care of me if this second starter fails early, which is good to know. Im thinking a decent starter should last more like 8 years, not 8 months. The original Honda starter lasted 10 years, but Steve told me that to replace the original Honda starter with another Honda starter no longer guarantees you are getting a quality part because due to the age of the vehicle, it would likely be a remanufactured one sold as new, perhaps made in China as well. The point is that Steve does his best to make his customers happy but unfortunately there are things that happen sometimes with these China made parts that are beyond his control.

T
Review №18

I cant stress how satisfied I am with Joseph auto body. From the moment I walked in I was greeted with such kind & friendly customer service. She immediately came out and looked at my car and gave me such a reasonable estimate that I was in shock. I got estimates from other places which were an average of $500 to $800 higher. The best part is when I picked up my car it was even less than the estimate they gave me! They not only finished my car when they said they would but they called me and updated me during the time it was being fixed. This is hands down the best auto shop Ive ever been to. I would recommend this place to all of my friends and family!

Za
Review №19

Hands down the best service and value in the auto body business. Their team made my “tough” situation cake. They gave me updates on everything day by day, and took my dollar further than I could imagined. Their body guys and mechanics were awesome, but I was blown away by the ladies up front. Very friendly and helpful, will definitely refer to friends and family. Top notch service at a very reasonable price!

Im
Review №20

Brought my dads 2018 Volkswagen Tiguan here due to getting a door damage. They were very professional, and gave me the best pricing compared to the other local body shop places. Highly recommend this place, staff are very nice and friendly too.

Ma
Review №21

Great place to get your car fixed!You are in great hands with Laith!! Highly recommend!!!!

Ma
Review №22

The mechanics are honest and trustworthy. Very reliable. Great service overall!

Ka
Review №23

I took my 2006 Monte Carlo in after I had slid on ice and damaged the front end. They quoted me a VERY reasonable price and were more than willing to fix it after my insurance company would not. They did an AMAZING job fixing it, kept me updated on the status, helped me out with a loaner car, and when I picked it up, not only had they washed it, it was also detailed inside!!! Saif, the owner, was very friendly and helpful, the girls at the front desk were wonderful as were the guys working on the car. I would definitely recommend Josephs to anyone.

sa
Review №24

This is by far the best auto shop in town! The staff are all super friendly and know what they are doing. They go an extra mile to explain everything in details to help you understand what your car needs. The Owner, Saif, is very honest and hard working man and will figure out the best option for you to save money. The manager was awesome in updating me throughout the repair process. My family and I used only fix our cars at the dealership to ensure good service. Now, we take our cars by them because they honestly do a better job than the dealers for fraction of the cost.

Di
Review №25

The only place I will take my vehicle for service! They did a fantastic job, fought for us with the insurance company, we were in the know on all things regarding our repair, and I trust them! Everyone needs a trustworthy team working on your vehicle - you have that here! Thank you!!

st
Review №26

I hit a snow bank and denting the side of my leased vehicle. I really didnt want to go through my insurance to make the repair. I stopped by Joesephs Auto Body and showed them the damage. They looked at the damage and gave me a very fair price. The front desk was very friendly and everyone was professional. They even gave me a rental while my vehicle was being repaired. They finished on time and did everything they said and more. When I got into my car, the inside was detailed. I was not even expecting that. My car is now ready for the lease-end inspection. These guys way passed my expectations and have earned a customer for years to come. Do not hesitate, hire these guys!

El
Review №27

Great service, prompt and honest service. Depending on your situation, they will discuss what the best option you have to save you money.

Da
Review №28

I was refered to Joseph Auto from a friend and so happy I decided to bring my car to them. Excellent and very friendly customer service staff, turn around time getting my car repaired and back to me was remarkable... impressed by their affordable prices I was given...ABSOLUTELY amazed when I seen my car... paint was just flawless. Totally recommend Josephs Auto!!!!

Er
Review №29

Had a really positive experience. The staff was always incredibly professional and courteous to its clientele. After they worked on my car, it looked as good as new. Highly recommended.

Go
Review №30

I recently took my automobile to Joseph’s auto body and Katie which is at the front desk she was an amazing help. The staff was extremely professional and well experienced in my type of vehicle. I would recommend just of autobody anybody that hasn’t used them in the past and I would encourage anybody to use them moving forward.

Mi
Review №31

Im from Lansing Michigan, I really like these people here. They are great and do great work. Very friendly and kind, from the Girls up front to the working people in the back. Owner SAIF is such a Gentleman. They been great to me and Im very thankful to you all...

Se
Review №32

Wonderful service! My mirror and tail light needed repairing and on the day i went to pick it up it looked brand new. Also, i opened the door and it was detailed from top to bottom! A great surprise!!!! Would highly reccomend this place to anybody that needs it!

IR
Review №33

Honest, reliable, quality, promptness, professionalism, and overall customer service. Saif and his team of professionals are amazing.ارقى محل سمكرة وصبغ بمشيغانصاحب المحل سيف وردة مال الله

Na
Review №34

They did excellent work for me twice. The price is reasonable and they know how to repair parts which could save you money. They also fixed some small issues for free (paint scratches and a falling off rubber seal). I would recommend this place to everyone.

Pa
Review №35

More than satisfied with the work thats been done to my car! Friendly staff and great service. Highly recommend for anyone in need of repairs.

La
Review №36

Actually just got an estimate for some damage in my truck. Seems like a good place of business.

To
Review №37

I got wonderful service at Joseph auto and body. The work was great and I would recommend anyone to his shop. Great job guys!!

Be
Review №38

Fast and friendly service, constantly upgrade on progress, very reasonable price. Car was return clean in and out :spotless . I will recommend them to my friends.Job well done.

Al
Review №39

Nice family business. Will use them myself if needed and recommending to anyone. Thank you!

Do
Review №40

You would be a fool to take your vehicle anywhere else. Honest, reliable, quality, promptness, professionalism, and overall customer service. Saif and his team of professionals are amazing.

Si
Review №41

They fixed my car door and replaced my entire side mirror very quickly. Theyre very friendly and helpful. I would definitely recommend them to my family and friends!

Lu
Review №42

Quality service I wouldnt take my cars anywhere else

Sh
Review №43

Very good costumer service,fast and reasonable prices. A good friend referred me to these guys told me theyll take good care of me.Eactly what they did!! I would recommend all my family and friends to Josephs auto shop and ask for Saif hes one of the good guys thats works there.

Da
Review №44

Excellent service! I recommend to place to everyone, professional service and very friendly! Rev. Wright.

Pe
Review №45

Wont have my vehicles repaired anywhere else A+++ Service

La
Review №46

Outstanding service. They dealt with my insurance company to get my vehicle fixed and paid my deductible. The car came out perfect.

ma
Review №47

Unmatched service! Highly recommend CARSTAR for all your vehicle needs

DN
Review №48

Hello, I truly am thankful for Joseph Auto Shop, the staff is very friendly and professional. They will provide you with a loaner and work with your insurance adjuster. I wasnt taken advanage of being a woman either.Ladies they do more than just collison repair, they do engine work too. Thank you! Rev. Wright

Ch
Review №49

Joseph auto body shop is wonderful. My aunt referred me to them and I have used their service a number of times. They are a wonderful family ownerd business and I have and will continue to recommend them to everyone I know. Ask for Saif he is a good and honest man.

Ma
Review №50

Very satisfied with there work highly recommend them.

Sh
Review №51

I would definitely refer them to more customers . I need a rear quarter panel and they gave me a reasonable estimate and got the work done within three days . There so polite and professional and Im amazed with there work !!!!

Wa
Review №52

I highly recommend this shop I buy and sell cars and i never have an issue they warranty there job and they are on top of every single car it amazes me!!!

Ra
Review №53

Great service. Nice people. Car came out looking fresh

Ca
Review №54

Excellent quality work... very polite staff(Saif explained everything) .....I already recommended Joseph Auto Body to my sister ..

Ma
Review №55

Great place and very friendly, the owner always go out of his way to take care of his customers.

Da
Review №56

A-Z joeseph Auto Body satisfied all my NEEDS..Great owner a PIONEER IN MICHIGAN IN REPAIRING AND FIXING ACCIDENTS..My feeling when i left WAS one of being treated like family...What a safe place in STERLING HEIGHTS ..thankyou for fixin my repairs and explaining future areas of my vehicle to be aware of...GREAT FAMILY OWNED BUISNESS HARD WORKING ...💯🌟🌟🌟🌟🌟

ra
Review №57

Great service. Great staff. That’s all I gotta say.

Sa
Review №58

The best

Ji
Review №59

I am totally satisfied with carstar’s work. They were only one who suggested me the cheapest way to repair my car. I had to replace one of door of my car, every other centers gave me the solution that I had to replace the door with new one and needed to pait and also it costs a lot of money including about 20 hours od labor. But carstar gave me the way to find used door with same color with an hour of laboring. It was much much cheaper and they found the used door. even the color of door is greatly natural. If I get a new door and pait, it could be unnatural. Anyway, thank you for fixing my car perfectly.

Bi
Review №60

Thank you so much for the amazing work to saif i always bring my cars to him he does awsome work great job!

Da
Review №61

Had a rusty door on my Volkswagen. Discussed it with Kanara (sorry if I spelt your name wrong) and we sourced out a door from another vehicle. They gave me a fair quote for the install and the job was completed the same day. Saif is a great guy and Kanara, as well as the entire staff who are very welcoming. I would highly recommend these guys and will be back in the future if I need to. They’re very knowledgeable and fair with their prices, and do their jobs well. They even gave me a ride home. Thanks a lot guys and keep up the good service !U. Saeed

Je
Review №62

He helps to save money. Boss is very nice. Recommend strongly.

Ra
Review №63

They do great job

na
Review №64

They fixed my car perfectly and good price! Trusted and quick service.

Ka
Review №65

Excellent service every time I come here. highly recommended

ev
Review №66

I love go there very good pepole Professional shop 😘😘😘😘

Am
Review №67

Great service keep in contact with you about service very quick and responsive.

Bo
Review №68

Nice place cheap and good work

Sh
Review №69

Nice customer service, great quality of work. Took a little extra time than they promised initially, but not a big deal.

Ch
Review №70

Had a pretty positive experience with my car being repaired here.

Am
Review №71

Thank you guys for your best service 👌

To
Review №72

Did a great job on my car, would recommend them to anyone.

Ch
Review №73

The best work I highly recommend this place

Fa
Review №74

Great experience while bringing in my Chrysler did not feel pressured and did not feel like I was being fed a bunch of mumbo jumbo honest staff and great owner thanks for the help guys.

sa
Review №75

Great service! They go above and beyond!

Jo
Review №76

Very helpful and nice!

ah
Review №77

Always good work would recommend

S
Review №78

The best there is

Da
Review №79

Quality

Be
Review №80

Great body work

Information
23 Photos
80 Comments
5 Rating
  • Address:6309 15 Mile Rd, Sterling Heights, MI 48312, United States
  • Site:https://carstar.com/locations/mi/sterling-heights-15392/
  • Phone:+1 586-883-7590
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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