Everyone is SO nice!! They go above and beyond to help. Before I walked in they already knew what my insurance would cover, and how to make the most of what is available. Dr Eric Patton is so knowledgeable and kind. He’s very thorough and explains everything well. With him as well as his staff there is no rushing, no frustration. These days that is hard to find in doctors and staff.
Had my first visit to Vital Eyes recently and was very impressed. Dr. Eric was extremely thorough, took his time, and explained everything clearly. I didnt have to wait at all to be seen, and I never felt like I was being rushed through. Really nice office, clean & well organized, and everyone was very pleasant & knowledgeable. Though I purchased new glasses from their excellent selection, there was absolutely no pressure put on me to buy them. I couldnt be happier with my experience!
Great Service. Highly recommended.
Love, love, love this place! I received the most attentive care. My glasses and contact prescription was perfect. Dr. Julie Patten helped me pick out the most perfect glasses. They are the lightest glasses ever and the staff that fitted the frames did a great job too; no pinching my ears or headaches from improper placement. I highly recommend Dr. Julie Patten and Dr. Eric Patten.
Beautiful and clean office. Thorough exam and explanations. Patient and attentive when picking my glasses. Highly recommend!Follow-up: My Rx glasses and sunglasses were each ready in less than a week! Great customer service!
VITALEYES WAS SO PROFESSIONAL HELPFUL KIND AND CARING.trying so hard to make sure you are happy with their services.Vitaleyes go the extra mile to take care of their patients.
My daughter is very happy that we found Vitaleyes! She had a wonderful visit yesterday with Dr Julie. We’re looking forward to many more visits there and will recommend them to our friends and family. Excellent patient care and kind, friendly employees. Well done Vitaleyes!
From the moment I walked through the door at VitalEyes, I was treated with the highest level of care. The gorgeous gallery-like store front was clean and pristine, yet welcoming. Everyone was so very careful with Covid precautions, they thought of everything. State of the art technologies were used for my exams. I was most impressed though, by Dr. E. Patten taking the time to explain what each test was for, the time he took during each test and most importantly, the explanation of my results. Kelly helped me choose the perfect frame and explained in detail all of the options and really helped me maximum my insurance benefits and somehow managed to save me a few bucks. Wonderful experience all-around! I highly recommend VitalEyes!
My son and I have been going to Dr. Eric Patten for yrs. By far the best doctor ever. Patient and kind. This practice is beautiful and the staff is very kind. Thank you.
I went to Vital Eyes as they are near our new house and not a chain. I received excellent service and highly recommend to anyone needing their vision checked. They were very thorough from beginning to end. I will be going back!
The staff are friendly, professional, and thorough. Ive been to several different eye centers in the area but feel best about this location.
Dr. Eric is very in tune to his eye practice.He took his time with me, explained things to me and answered all my questions.I have been to Dr. Eric before and liked how he handles his business.I have had so many compliments on my glasses and they fit well and I find them very sharp and clear.Thank You Dr. Eric
Very conscientious, professional and super nice. I would highly recommend!!
Great experience. Knowledgeable Dr’s and a personalized experience that far exceeds the usual chain experience. Modern location with state of the art equipment that makes for a stress free appointment.
Dr. Patten was did a great job. She took time and explained everything, she made me feel comfortable. i really trust and value her advice.
Outstanding selection of frames.Professional, very friendly, state of the art eye exam.Glad we found them.
Dr. Eric and Julie Patten do an excellent job in a brand new facility
Thank you Dr. Julie for a fantastic experience! My girls felt extremely comfortable with you and we appreciate you taking the time to make sure Olivia found the perfect glasses!
Ive gone to Dr. Patten for several years and this was the first time at the VitalEyes store in Strongsville. The store is very inviting and the doctor is very thorough with his exam. I wish they would carry more eyeglasses, but can understand, considering space and cost to purchase samples.
I have been a patient of Dr. Patten for years. He is a great optometrist, very thorough and a terrific doctor. He explains what he is doing and answers any questions you may have. Wouldnt go to anyone else.
This practice is terrific. Dr. Julie Patten combines expertise and a willingness to listen and discuss. Also, the staff is very friendly and professional. I’ve never had to wait more than a few minutes when I arrive on time for an appointment.
I was given the very best in Eye care that exceeded the eye Dr I used to go to. Excellent choice in frames. They have a huge selection which most places do not. They made my first visit very pleasant and they have a patient for life.
We were very satisfied with Dr. Julie Patten during our recent routine visit at Vitaleyes. The examination was very thorough and she explained everything very well. We would highly recommend Dr. Patten to our family and friends.
Dr. Patton is always thoughtful and patient, leaving me plenty of time to discuss any concerns. I appreciate her professionalism and knowledge that she presents in a personable way. I am confident I am getting the best eye care possible.
Drs. Eric and Julie Patten are wonderful! They take their time with you and address any concerns you may have. Exceptionally clean and proper COVID protocols being followed.
They took care of my whole family, 3 kids, wife and I. The exams were done quickly, and all questions were answered. We all got glasses and contacts as well, and that was equally as easy. Great place, and would recommend to everyone.
Very friendly and knowledgeable staff! Great customer service! Will definitely keep coming back!
Very pleasant, efficient, and thorough~
Easy to make an appointment. Was able to come in the next day after I called. Very minimal wait time. Dr. Julie was really thorough and knowledgeable. The office is also very conveniently located. Highly recommend.
Very thorough, very professional, very conveniant. All good
Dr. Julie Patton is a great doctor. She is very knowledgeable. The eye exam was thorough.
I have been using Dr. Patten for eye care for over a decade. The care is extraordinarily good. The equipment is state of the art. I have found them to be thorough and some of the most compassionate in the industry.
Thorough eye exam, great selection of frames, very personable doctors and staff.
Dr. Patten has been my OD for 8 years beginning at the JCP location in Strongsville and now at his and his wifes private offices, VitalEyes, on W. 130th. Hes always been very thorough with my eye exams, plus hes friendly and willing to answer any questions/concerns I have. Theres a nice variety of frames to choose from and various ways to create the lenses. Im so pleased he has started his private business in a convenient location that has ample, close parking. Id recommend him to anyone looking for a new OD.
Excellent, from start to finish. The facility was clean I was greeted. Signed in and ready to see doctor Julie in minutes. I waited a short time. In one hour’s, time i had my eye prescription in hand. The staff was professional and friendly I highly recommend this location
I followed Dr. Patton from JCPennys and as always his professionalism and customer service is excellent. Now I also am experiencing his wife Dr. Patton with the same patient kindness and professionalism. Its a small business with a large service for their clients
Have always liked Dr. Patten. Very clean and friendly facility.Patient appointments are well spaced out so they can clean .
Very professional and friendly. Overall a great experience!
What a GREAT team at VitalEyes, Strongsville. I have never felt more comfortable and cared for! Thank You so much!
My daughter received an eye injury playing a sport. It was clear that both Dr. Eric and Dr. Julie were concerned about her wellbeing and did all they could to help her. They were very thorough with their care and explained everything to us throughout the whole process. Both doctors are very knowledgeable, and clearly love what they do. I highly recommend them!
Very friendly and professional. I had previously had Dr Patton as a doctor at JC Penneys. I followed him to his own business.
Very professional and takes the time to explain everything.
They are my favourate eye docters!
Very Pleasant and Professional Staff and services received from both Doctors. Very happy with the experience. Thank you.