Clean property and kind customer svc. Prices are also good.
A genuinely great experience. Paul is very accommodating and helpful. I wish all my previous storage experiences were this good 👍🏻
This storage chain nickel and dime their loyal customers. Life Choice storage raised my monthly rate twice in less than 6 months! Plus, they tripled their late fees and to avoid having late fees you have to either allow them to do automatic withdrawals or pay in person. If you opt for paying online you can and will be denied random access to your account and receive messages stating Your information is being update. Next they will be charging their customers an access fee every time you enter your storage unit. Recommend not using this storage chain.
Ive been with this location for 8 years, since it was Uncle Bobs. I have rented multiple units. Though the ownership changed, the property has remained under the same manager the entire time. Very happy with this location.Best facility Ive ever used. Grounds are well kept and clean. Staff is very professional and responsive.
I rent one space for a year and was a very good, clean and save.
Enjoy customer services ! Greatest at compassionate situations that maybe causing e for overdue fees. Cleaned storage spaces . Overalls great service. Distinguished to other warehouse firms in the region I would like to say that this one is the decent. Highly rated and Approved for
Clean and very professional. The security of your belongings are safe here.
We sold our home to travel in our RV a couple of years & wanted to store our 2nd vehicle. Paul, manager, visited with us in person & several times over the phone. He actually held a garage unit several weeks until we were ready! Today we completed all the paperwork, set us up for monthly payments & stored the vehicle. Paul was most professional & knowledgeable! Recommended storing with Paul!!!
The best! The owner is very friendly. They make you feel welcome and your items are safe!❤
If you’re looking for a storage space in Sugar Land area, than this is the one (I’ve dealt with a few and there is simply no comparison). Paul at the front office is by far the best storage management one can ask for (polite, humble, helpful, & always proactively going the extra mile).Pros:- 5-star management- They offer various size storages both indoor (air conditioned) and outdoor- You can get 24 hours by signing a waiver- All storages units are on ground floor- Fair pricing compared to competitors- Overall clean layout of the facility & well keptCons:- The only issue faced was with garbage being filled early in the week but this has since been resolved ( with a lock being in-place now)
Clean facility. Friendly staff. Great service.
Staff is friendly and professional. Both buildings in which I have a space are always clean, easy to access, and well maintained.It is difficult for me to think of anything that I could be even slightly negative about. After almost a year of using this facility I am very happy!
Great prices but they have RATS
Great customer service and cheapest price in the area. I ended up renting a 10x20 space, and it was literally 100$ cheaper than other places in the area. It is nice that this complex is not huge, so it never feels busy or congested driving through
Wow! I was very highly impressed with the woman working there today! I believe her name was Keara. She was very friendly, very knowledgeable. She answered all my questions took me around and showed me a couple of units, didn’t seems put off with me taking to much of her time. She asked questions to make sure I had a big enough space and all the materials but wasn’t pushy trying to sell me stuff I don’t need. She was very refreshing!
Great service - both times. I had to rent a storage unit to accommodate many of my parents belongings while we moved them into Memory Care/Assisted Living. The only down side is that they prorate you coming into a unit, but if you empty the storage out in the middle of the month, they will not credit you the prorated amount. Other than that, I have no complaints.
My mom’s home was flooded during Hurricane Harvey, so we needed a place to store her belongings while she figures out her “what’s next” after selling her home. Paul was incredibly helpful, flexible, professional, and friendly. We feel comfortable and safe leaving our “home” at Life Storage, a clean, well-kept and guarded facility. 5 stars well-deserved!
Was highly satisfied with the facility Paul & Joeanne were very helpful. Answering all my questions with my move in, lock safety, & professionalism.
Great facility! We are searching for a storage facility and stopped by recently to take a look at Life Storage. They have great storage options and the staff was super helpful in answering all of our questions! Great service! We will be back soon.
Nice and clean. Good prices.
Friendly staff, clean. Highly recommended.
Mr. Paul Barnes, is very professional, very caring and pleasant person. The units are always clean, the grounds are always well manicure. I will always recommend someone to storage their goods here. It is always a pleasure to come here. Job well done Mr. Barnes!!!!
Good staff. Would recommend.
Paul was very very helpful and professional. I recommend anyone needing a storage unit make Life Storage the first place you try. Promise you wont be unsatisfied.
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Shelton was a great help today . Very helpful. Explained everything well to me today. I will love for him to help me every time I come here to life storage.
With out a doubt the best experience I have had in a long time! Amy was very professional, courteous and knowledgeable, she made it a breeze to get my storage unit. I HIGHLY recommend this place to anyone!
Excellent!! Paul & David worked with me when I needed to vacate my storage space. I had been a customer for 4.5 years. I Highly recommend this place!
Clean property. Good pricing.
Excellent customer service! Great at understanding circumnstancial situations that may cause for late payments. Clean storage space. Overall great service. Compared to other storage companies in the area I would say that this one is the best. Highly Recommended!
My father and I are moving and Mr. Paul Barnes was such a big help to us with the storage. The information he provided was helpful. He is a good man, and a great Manager.
Paul was very helpful and he geinuinely cared if our items would fit. He was super understanding and I really felt like he wasn’t all about the sale. 10/10 would reccomend and I would go back if needed.
Very friendly staff and the unit is standard. Moving in was easy and havent had a problem with anything. The manager is helpful and does work with you. All my questions and requests were taken care of quickly!
Great people to work with. They were aware, quick and catered to my storage needs. They were also extremely helpful in answering the questions I had.
Great experience! Very professional. I arrived at the last minute and they treated me kindly.
Have used this storage facility on many occasions and always been pleased. The staff is friendly and accommodating, especially Paul. Professional all the way. Wouldnt go anywhere else and neither should you.
Great service!!
Great place!! Storage Garage is always secure. I accidentally left my storage open, and they gave me a courtesy call to remind that I left my garage unsecure. Great place, because they really take care of their customers!!!
Keara was awesome. She should get a raise. Thanks you for the great service.
My unit was broken into and nothing was done about it and come to find out most of the cameras don’t even work!!!
What a well run operation. Paul and his team are friendly and make the rental process so easy. Like all the Life Storage locations, this property is clean, fresh, and safe.
Awesome experience today! David provided excellent customer service and I highly recommend this location.
Paul was extremely nice and professional. The grounds are kept attractive and clean. I would recommend this storage facility.
The staff was really nice but I looked at it internet cell I wasnt happy because it had three doors they wanted me to pay for three different locks and there was a big old pole in the middle of the unit was not what I needed at ask for a refund and staff was nice and helped me but wasnt interested in the internet sales
My experience with Mr. Shelton was amazing, he was very personal with me and my sister. Instead of just telling us about the storages he walked us through the building and physically showed us the storages rooms and made sure we were able to pick and choose the right one. Thanks Mr. Shelton
The staff is super professional and helpful in addressing the needs of all that do business here. I highly recommend this location, especially for the staff!
Have been a customer for a year - always courteous, helpful, and the buildings are clean very well cared for! Best storage facility in the area for sure.
Nice and clean. I will be back.
Awesome place! Always clean and the customer service staff is great and very helpful! :)
Clean property. Nice staff. Very helpful.
Clean and tidy. Good facility.
Great service. I will be back.
Wonderful place. Very clean. Great customer service!
Its fine for a storage place. People are nice.
Whitney was awesome! The customer service is superb.
I used life storage for a couple of months and the management team have been easy to deal with. They were very helpful when I had problems with the locks on my storage space.
Absolutely great service and extremely friendly staff! Couldn’t recommend highly enough!
This is the best storage facility in the area. Clean, secure, and great customer service.
Clean and safe environment, customer support team are really helpful.
The service is great and space is clean and safe.
Just checking prices. I will be back.
Fantastic service and clean spaces, highly recommended
Clean property. Nice staff.
Great customer service & extremely helpful.
Staff was perfessional as i was looking for a space while moving from katy.
Clean property. Great service.
Great clean great mang.
Satisfied.
We like the managers distinctive service
Clean facility & great customer service
Good service.
Great service and a very clean storage unit
Good service.
Good service.
Good place.
Great customer service!
Amiee and Paul, are excellent!
Very helpful.
Clean facility.
Very good.
Nice place.
Great service.
Great!!
Would use again.
Would recommend
Great!!
Good.
Professional people and quality facility
Very clean.
Clean and professional.
Everything is great !!!!!!