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Public Storage
888 Eldridge Rd, Sugar Land, TX 77478, United States
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Public Storage

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Ro
Review №1

The young lady I think her name was Coleman was very nice and helpful. This was a great experience. Looking forward to using your storage again.

Ef
Review №2

Shioban has is a wonderful site manager. She is polite and one could not have asked for more. She keeps the property very clean. Always available when needed.

St
Review №3

Ms Shibon Coleman has all the professional tools for this position. I brought my friend there to get a storage space. She was very helpful in assisting him with the right space. If I should ever have a need for storage, hopefully Shibon is there that day.

Bo
Review №4

Shioban has been a tremendous help to me thorough this process. Thanks for all you do.

Ch
Review №5

Sioban is one of the most helpful people on this planet!! She is the reason why this place is thriving

Ju
Review №6

Miss. Shioban was amazing. She took care of me with my rental and even gave me a better rate. She ROCKS!!! Great customer service and knowledgeable Thank you.

Gl
Review №7

Went here to rent a space to park my rv.I had reserved a spot that should have accommodated my trailer but it did not. The description on the web site did not match what they showed me. Instead I paid more $ to get a spot for my trailer. The woman running the location was very nice and was very helpful. The facility is old but pretty well kept and reasonably priced.

Sh
Review №8

Ms. Shioban went out of her way to assist us in storing our RV even though it was a holiday for her. Very safe and good storage place. Appreciate it

Wy
Review №9

Shioban was there for us after we closed out with Public Storage. She saved some of our belongings we missed when we left and definitely needed. Thank you so much, Ms. Shioban.

To
Review №10

After storing my stuff for 3 years, rate increase after rate increase 203.00 per month is an outrage. They treat their faithful clients like piggy banks.I would highly reccomend staying away.This by the way was a 10×10 non climate controlled unit.Let that sink in.Find something else in a different neighborhood

Ro
Review №11

I love the experience I had at this storage place, I have to change units and Shavon made the transfer smooth and simple and worried free for me.

Ti
Review №12

Shiovan is a very nice manager who cares about her tenants, and cleaners of the property and dam sure the security of the property.

Be
Review №13

Shabon was awesome!! She was extremely helpful and friendly. Thank you!!

Yr
Review №14

We had a great and easy check in experience! Access seems very simple and rates are nice

De
Review №15

Fast friendly service! Property manager was very helpful with selecting unit size and location

Sa
Review №16

Shioban was absolutely wonderful and great with helping. She is a true professional. Great customer service!!

Mg
Review №17

Our experience was very friendly and your staff took time to explain all the unit options, Shioban, you are amazing.

Ke
Review №18

I was highly impressed with Shioban and security. I forgot my code for the building joint and she would not give it over the phone for obvious security reasons which made me and my unit feel safe. As soon as I went to the office she looked at my ID and set me up. Thank you so much Shioban for great security.

Vi
Review №19

Shioban thank you very much. Great customer service and reaching out to check on me even on a weekend.

Ma
Review №20

I must say...That the facility is very organized and the customer service recieved from Ms. Shioban was very thourough and was a joy to work with. Very helpful in navigating and made me feel comfortable knowing that I was being offered the best deal instead of standard sales attempts at upcharging. Very nice facility excellent customer service! Tell your friends and family!

va
Review №21

Amazing experience with Shioban. They need to provide her a go cart! It’s too hot in this Texas heat to walk around all day.

Je
Review №22

Shioban was extremely helpful with setting me up on everything.

Br
Review №23

Shioban is very knowledgeable and I formed me of all property information. It was great doing business with her.

KI
Review №24

Shioban was a great help when I thought things were all bad she definitely made the better.. came out of the comfort of her home to help me

Ti
Review №25

Shioban is a 5 star general with customer service. Awesome experience.

Ev
Review №26

Great experience of this place. Especially, Shioban helps me very well in order to return the unit. Recommend this place!!

S
Review №27

Shioban was extremely helpful and kind. She went out of her way to help me and was very informative.

Jo
Review №28

Shioban was a pleasure to work with. Thanks for all your patience.

Ra
Review №29

Ms Shioban was most helpful with getting my storage unit! Would def recommend this location

Ir
Review №30

Thanks for your patience and great customer service

Ab
Review №31

Shioban Excellent help setting up my account and app on my phone,I’m so happy to have a remote access to the gate ! Thank you so much !

Be
Review №32

Shioban has been so helpful showing me how to easily access my unit every time I visit, by using the app! Thank you so much!

Ja
Review №33

Shioban was very amazing to check in my car storage.Absolutely fantastic experience, I will be bringing another car for storage next week.

Mi
Review №34

Ms.shioban was very professional and a big help. I would recommend coming here specifically for the great costumer service.Thank you ms.shioban

Pr
Review №35

Shioban was very patient, kind and tolerant with us. It was such a pleasure having Shioban help us. We dont want her to move from this location.

JM
Review №36

Shioban was a very helpful and professional while assisting with setting up the PS app. Keep up the great work!

Ro
Review №37

Mrs ShidonWas very helpful had great customer serv8ceGreat

Re
Review №38

Shioban was very helpful getting my iPhone setup up for access to my storage unit.

Ja
Review №39

Shioban has been awesome, if I can just get the PS app to act right.

Ai
Review №40

Shioban was awesome helped me set up everything Thank you !!!

Cy
Review №41

Shioban was exceptional in assisting my needs! Thank you.

Di
Review №42

Very helpful and very easy process at this location. Highly recommended

G
Review №43

Shioban has great customer service skills and took care of all my needs.

To
Review №44

Shioban was a great help with useful information about Public Storage and making my move go smoothly.

Mi
Review №45

Very friendly staff. Would recommend!

St
Review №46

Shioban was vwry helpful with helping me to secure a storage unit fitting my needs. Thank you!

CB
Review №47

Shioban was excellent. She was a super star and fixed everything for me.

Ca
Review №48

Shioban was awesome and very helpful with all my questions and needs!!!! Thank you so much

Ja
Review №49

Shioban was awesome helping me this morning.Many thanks!

Pe
Review №50

Shioban was extremely helpful and took care of all my needs quickly and professionally.

K
Review №51

Shioban took care of us even though her facility didnt have the necessary thing we need she directed us to one who did. Great job.

An
Review №52

Shiiban was great she was very helpful thx

K
Review №53

Shioban was exceptionally helpful during my vusit. My property was acquired by Public Storage from another property.

Ja
Review №54

Shioban did a great job setting me up with a storage unit.

no
Review №55

ShiobanShe is a good lady every time I meet her

Fu
Review №56

Shipman take care off me and I didn’t even need the space but took car of me to the point I can do future business

D.
Review №57

Shioban was so very helpful.

Ys
Review №58

Shioban helped me set up my public storage app so I could open gate in my car! The weather has been bad so this was so helpful

He
Review №59

Best experience at a Public Storage. Ms. Bernadette called to follow-up, shortly after I made a reservation. And, she was ready to make certain my check-in was quick and seamless. From start to finish, Ms. Bernadette completed the process in leass than 15-minutes! A great value, too.

Da
Review №60

I was very pleased with the experience that I had at this location. Bernbadette was very helpful and personable through the whole process. She made every effort to help with the move in, stay and move out process. You can go to any storage place, but if you want someone who will take care of you as if she was family, see Bernadette she will take great care of you.;

He
Review №61

Great service by Shioban. Highly recommend.

De
Review №62

My experience with Shioban has been a pleasure. Wonderful customer service, thank you.

De
Review №63

Shioban great customer service and very nice

Re
Review №64

Many thanks Shioban.

Ch
Review №65

I am so thankful for Shioban she got me out of the parking space and into a 10 x 10.

Me
Review №66

Shioban was super nice and helpful!

Su
Review №67

I had a very smooth experience with this location. The gentlemen who works there is the most professional on site. He would give his best services to the clients such as finding the best deal/best price, give you clear explanation with all service charges, and he also did the refund so quickly if there is any. As a new customer, you need to call them first to understand how their business work and how to be sure to get what you reserve. If you just reserve but do not go to pay, then you can loose your storage unit reservation too if someone else go there and pay before you. Note that I do not think this site has air conditional storage.

Su
Review №68

Shioban was very pleasant to work with.

Ch
Review №69

Shioban was very helpful and told me everything correctly

De
Review №70

Shioban was very helpful in getting me started!

Jo
Review №71

I parked outside the gate while clean out the storage. As I was walking toward to the gate with two giants boxes, there was another car approaching. the office person suddenly micromanage who can go out the gate first. She decidedly I couldn’t walk to my car with two giant boxes. she then insist the car must goes first. I didn’t know gate policing is part of her duty. Her attitude could use a bar of soap.

SP
Review №72

Shioban was very patient, kind, helpful and it was a pleasure.

Sh
Review №73

Property manager very rude. She has issues with locks. Lied in my face. Had to dispute 2 times with bank over charges. Very convenient location but be very careful with bank charges.

Ro
Review №74

Bernadettes help was much appreciated. She worked with us to secure a unit that was suitable for our situation. The facility appears to be very clean and secure. Highly recommend.

ro
Review №75

Shioban was great, excellent employee needs a raise

Ju
Review №76

Quick and easy process

Di
Review №77

Mrs Shioban was so amazing and professional and fast!!!

Ib
Review №78

Great service from shioban loved the customer service

Vi
Review №79

Shioban it was good.

Th
Review №80

Great service and great staff

Ti
Review №81

Excellent customer service!!

Bi
Review №82

Shioban was extremely helpful and professional

Bl
Review №83

Great service!

Ja
Review №84

I want to thank the staff Eric ware for good service and support when i needed a ASAP at this public storage. I will recommend this storage to all my friends and family. Its always clean. Thanks again

Me
Review №85

Shioban is amazing!!!

Ta
Review №86

Shioban was a great help

Co
Review №87

Shioban was very helpful.

I-
Review №88

I have all types of praises for this Public Storage location. Robert helped me set up my unit and was very helpful. I had a long list of questions and he answered every one. Loved it. The area was clean and well lighted. I know that my belongings will be safe and secure.

Sa
Review №89

Nancy was so amazing helping me out choose the right unit. Thank you so much! Made my life easier to find the right place for storage. So respectful and kind with a good heart. I recommend this public storage!

TH
Review №90

Eric was wonderful at answering all my questions even though I called the wrong store. Super polite and made sure I could call him back if I had any additional questions regarding my bill. Thanks so much!! Great customer service!!!

De
Review №91

Ms. Shiovan was great

Pa
Review №92

I really appreciate the gentleman working there he is very supportive and informative to customers storage needs.

To
Review №93

Eric was friendly and knowledgeable. He thoroughly reviewed all my options but was not pushy in trying to sell optional coverage. Unit was cleaned and price was reasonable.

Sh
Review №94

Nancy is the very best manager you have ever had. I have been with you for many, many years and have known lots of managers some have been good but she has brought management to a higher level. You see how clean the property is, she patrols the property more often and she knows her customers. You cant improve on excellence.

Di
Review №95

Who knew renting a storage unit could actually be a pleasurable experience? Well, Nancy went above and beyond with her expertise in walking us through this process. I am so thankful for her and her kind nature. Shes honest, smart and understands your needs. I highly recommend this Public Storage!

Je
Review №96

We had such an amazing experience with this facility! I used this storage for a lot longer than I intended but it was worth it. The facility is clean, safe, and in a great location. Nancy is without a doubt the BEST property manager you could ever find. She always went above and beyond for us. She defines excellent customer service!

El
Review №97

Joyce is the Best. Extremely helpful, knowledgeable and very pleasant to work with. She made our move out breeze!

Na
Review №98

I am very pleased with this property. Rates are reasonable. The property is always clean. The manager Nancy is extremely helpful, friendly, professional and knows everything about this property and Public Storage in general. Nancy is wonderful.

St
Review №99

I was so pleased with the customer service and prompt attention I received from Samantha. She was very sweet and carefully explained everything to me from the size- to ensure it was what I needed to ensuring that I had everything set up for auto pay. I have rented from a couple of different storage locations but I must say, I was most impressed with Samantha and her customer service skills. Thank you!

Ti
Review №100

Excellent management! Always available! Supportive! Helped with the best options and had an open ear! This was truly the best experience with a storage facility and cost effective! Thank you so much Nancy!

Information
21 Photos
100 Comments
4.8 Rating
  • Address:888 Eldridge Rd, Sugar Land, TX 77478, United States
  • Site:https://publicstorage.com/self-storage-tx-sugar-land/1049?pid=pslocalsearch
  • Phone:+1 832-391-8789
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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