I have been a Customer for going on 2 years. This is the best storage facility I have ever used. From day 1 Ms. Barbara & her team have gone above and beyond the call of duty to make sure that my business is appreciated. From courtesy calls whenever my payment method fails to help me avoid late charges (which I love her for because the place I left seemed like the couldn’t wait for a reason to add additional fees), to letting me use the company box truck to move my things in. The facility is always clean and secure too. It’s never crowded and these are some of the best prices I have ever heard of. I pay less for a year now than I paid for 4 months at the other place, for the same amount of space. It’s crazy how much I’m saving. I definitely recommend. And Ms. Barbara is the best. Always down to earth and down to help. She’s the bomb dot com 👍🏽

This storage facility is very clean and safe.I was very impressed with the security and updated locks.The manager Barbara went above and beyond in taking care of getting us for the checked in.She is very professional and caring. She even gave us her cell phone number in case we had problems later.This facility is one I would recommend to anyone.

Barb is fantastic! I am a return customer. I miss Yvonne!Of all the storage companies near me I come back to Storage West Sugar Land because of outstanding customer care,Thank you Barb!

I want to give a shout out to Storage West Sugarland. I have been a customer for four years and I am very pleased with the facility. I have five units there the property is always neat and clean and the staff is very professional. I want to personally give Ms. Barbara a big thanks for always having a smile and willing to go the extra mile to make customers feel important. I will recommend anyone to rent from this location. I have had storages at several local businesses and thumbs down this is the best place I had every rented from where the manger makes you feel valued. Thank you!Mary Owens

Miss Doris helped me with securing a new storage unit. She is very friendly and provided excellent customer services. Facility is very clean and nice. Will recommend to friends and family members.

Amazing storage unit. You get exactly what you pay for. Never had any issues or hassles with them and you definitely feel that your belongings are secure.

Barbara was incredible. Super easy to deal with and made the whole experience enjoyable. Thanks Barbara

This has been the best experience Ive had with a storage facility. Customer service was 5 star. Location was very clean. It is very easy to get in and out as far as driving. I would highly recommend.

I would like to express my gratitude to Yvonne & Barbara. Yvonne was very sweet & compassionate when I told her my whole house was flooded due to the COVID Freeze of 2021. She showed me the units & gave me extremely fair prices. I have units at a nearby competitor & this facility has better prices, newer, & isnt as dirty. I made my choice the following day & Barbara was in the office. She was so nice & polite as well. She wrote my contract, showed me to my unit & explained how the lock works. You have to buy a special lock here but it is a COOL lock. I have not seen these used anywhere else. I like the cleanliness of this place so much, I came back for a second unit. --- Thank you Yvonne & Barbara for being so kind!

Doris was awesome. She educated me with all the details and helpful information for renting storage space. Excellent customer service!!!

Top notch security and awesome customer service shouts out to Ms. Barbra at the hwy 6 location

Barbara is amazing! She helped me out from finding the perfect size unit to giving me very helpful hints about moving in. I highly recommend Storage West and Barbara, the facility manager!!!

This storage facility is very clean and the manager Barbara Barrington has be very accommodating during my 3 years of use. I would use them again in the future.

Front desk, petite lady goes above and beyond. She is the definition of customer service 1st.❤❤

The two ladies who work the front desk provided excellent and professional service. They were patient and resolved all issues I had regarding the storage of my household goods. The facility was way above average. The entire storage are was extremely cool. They also constantly cleaned the facility. The area was always impeccably clean free of any debris. Storage West also provided large carts to help move items to different floors along with broom, dust pans, and garbage cans. I would recommend this place to my friends.

Yvonne has fantastic customer service abilities, a very pleasing personally. Please visit Storage West and you will be delighted.

I really appreciate Ms. Barbara & Yvonne customer service. I’ve been a customer for 28 months & look forward to 28 more, if possible.. Thanks Again for All You Do..!!!

Ms. Barbara was super helpful in helping me pick out a unit, she explained things thoroughly and helped me out so much! Location is super secure and 100% recommend!

There is no move in truck available at this facility, i was told its getting fixed more than a month ago, really? At the other storage facility i was offered brand spanking new truck to move in.

I’ve been at this location 4 months. Registration was easy and fast.Barbara, the Manager was professional, friendly and has a great customer service attitude. She’s knowledgeable & answered my questions during registration. If she’s not available she will returnyour call. A pleasure to do business with.

I love the ladies Barbara and Yvonne here at this facility. They make you feel like family here. I have another storage at a different location, the experience I have here is so much better. I stop by at least 3 times a week just to say Hi because they make me and my wife feel very comfortable. I highly recommend this facility. Yvonne and Barbara are Amazing at what they do!!!!

We have 3 units. Friendly, clean, covered roof. Love it

Barbara is great! My mom was renting a storage for my stuff and she was so helpful. She took her time explaining everything about the facility and SW’s policies. Highly recommend Storage West and definitely recommend that you stop in and see Barbara if you need a unit. Thanks!

The elevator was big issue always . Almost 50 percent chance no function or out of order when I got there. Unfortunately my storage space locate at third floor. It’s so so frustrating to use the stair and move the heavy items to the ground all the time. Look like storage west don’t care the customer need. Strongly recommend when you need move in or out, call them first or will be a nightmare to you.

Very nice employees that are also very helpful. Very clean facility and not as pricey as some places. They do require you buy a special type of lock if you dont have one. Sometimes what the call center says and what is actually available differ slightly, but the employees are very helpful in dealing with any issues and answering questions.

The Best Storage Place..Great Customer Service..Feel like Family that. ..Actually Like You...

Clean, big, reasonably priced, secure, etc. Very friendly management, too. Great location! I would recommend it.

Great place to store the stuff you don’t need anymore! Reasonable prices!

Great place for storage

Making del for a customer

Horrible. Our climate-controlled facility was NOT climate-controlled well. A third of our items got MOLD. We had to trash it and they did not reimburse us adequately. They told us it would be fixed, but it did not and additional items got molded. We lost a lot of money.

Yvonne and Barbara helped me a lot in Storage West in Sugarland, they are very kind, they explained everything to me in great detail, thank you very much.

Great friendly atmosphere. Very clean and comfortable

Beautiful facilities