The Estero store is nice and they are always so helpful. This sore the lady did not seem happy to be there. I asked about a Tom Ford she starts telling me the price and saying its really expensive. SMH... folks learn the art of slaes...

I was in this store today with my wife. I have to say I’ve never seen my wife so happy in a store. She couldn’t believe the price’s. I have to say as busy as the store was those employees were so friendly and helpful to everyone. Amazing service and prices at this store.

Such as bad experience buying in this particular store location. Ive been in this location twice buying Tom Ford beauty cosmetics. Both times manager Cheryl (or Sharyl) treated me like she was doing me a favor. She was rude, nasty and unprofessional. No respect and appreciation at all. Seems like she never put customers first. This is not how a manager should treat their customers, especially during these difficult economic times when every customer is very important. Second time I had to leave without any purchase as I dont want being treated that way. When customers spend their money they want to be treated with respect. They want to feel valued. Unfortunately, with this poor type of customer service this store probably will not gonna last at this location. Business cannot exist without customers.

Always so helpfull and it’s my favorite store in the mall. Love it and will stop by every time I come here

Great experience, the price is very good, and excellent customer service, the Chinese lady is very friendly and helpful. Would definitely come back.

Great experience, the staff and manager were extremely helpful finding what we needed. Very nice store with great prices and sales.

Friendly staff. Helpful and knowledgeable.

Sheryl and Bianca were very helpfu to me, i was explaining the coametics i needed, i would have,Never known what to get on my own, i would definatley go back to the store again, Sheryl and BiancaWere great help.Joseph

I grew up in sunrise. I came from Texas for a trip to see my family. Sandra was so helpful in finding my foundation colors in the back for me. She priced checked over 20 products for me. Thank you so much for everything Sandra!!!

Amazing customer service! And great price, girls are soooo sweeet!

This store price is very good! Excellent customer service!

WORST COSTUMER SERVICE. The manager is the rudest person. I couldnt change the color of a product and I was in front of her DOING the check out. If it wasnt for the good prices i wouldnt never come here. FEEL SORRY FOR THIS BRAND. Change the manager!!!!!!

Tom for Joe Malone 50% off oh Em Gee it’s like heaven

Perfect and I love the place, also the girls, so nice.

Wow! What amazing service everything i needed they had and was brought with a smile. Will definitely be coming back if i need anything. The energy in the store is amazing everyone wanted to make sure i left happy.

The customer service was incredible. I was assisted and given thorough explanations of the products as well as recommendations based on my needs. Employees were friendly, great experience.

Best place to shop skin care and make up! Incredibles prices with good services! Love it!

OK

Terrible customer service. All inside sales girls not helping . Rules are only 5 people allow to stay inside the store. 4 sales girls, that mean only 1 customer allow to go inside. So, 4 sales girls with 1 customer? What a joke!!

They have the best prices for makeup, the girls that work there are super helpful! Best customer service!!!

Omg I cant stress enough how horrible this place is. I finnally thought I found a place that had TOM FORD, BOBBI BROWN, MAC, ESTEE LAUDER amongst other luxury brands (I thought I hit the jackpot like better than sephora) but NOPE. For example the had Bobbi Brown and only 3 or 4 products. Too faced only 2 or 4 products. Clinique only 2 or 4 products. It was so small and I think these items arnt real I BELIEVE with all my heart there duplicates of the real deal. My 95$ tom ford primer came in a cheap weightless bottle that fell apart with a pump that didnt work. My 40$ bobbi brown eye liner felt lemsy cheap and light - once I opened the eye liner was cracked and the product fell off. I dont think this is the real make up and theres really nothing in that store to begin with. I wish I could post pictures of this expensive disaster

Wonderful customer service always great with a smile and are always ready to help

I was there 03-01-19 around 6pm. Customer service was lacking and much better when they were in the Off Saks Location. The two young ladies acted as if I waa an inconvenience and only stood at the register on their cell phones. I did not have my readers and needed assistance reading the packaging. I had to ask many times. Towards the end it got a little better.

I was just there during my recent trip to Sawgrass Mills, selection of items is pretty good. They have various high end cosmetics like Bobbi Brown, Estee Lauder, Mac, Smashbox, Becca, but I feel like the prices are too high, especially if you only need 1 or 2 items and stay below $ 100.00 (above you get 40 % off). I noticed the Bobbi Brown corrector cream is now at $ 22.50, thats the price I get in Germany if the stuff is on sale. The Becca C-Pop Highlighter liquid is $ 30.90 I believe, I just bought it at T.J. Maxx for $ 4.99. I think for a outlet cosmetics store the prices should be more affordable and I noticed the store was empty. Maybe thats one reason? The staff pointed out the sale for purchases above $ 100.00 right away, but as said before, if you dont need a bunch of stuff, it is too pricey.

Very rude service.I went inside, no one helpes me.When I was about to pay, register clerk was annoyed when I asked if they had blush in similar color to the one I was going to purchase and responded : how would I know?They sell expired make up FYIHope thet close down and a better store comes in.

I like the products here, they are all brand discounts

I love this place. Name brand cosmetics and reasonable prices.

The worst customer service ever. Very rude and not welcome environment at all

Good prices.

Great costumer Service

Its an great place

Not a welcoming environment

It’s ok

Nice

In Sawgrass Mills Mall.

Good variety, good prices

I just stopped by this case, its more for women. My wife used the opportunity to take a look.

Wide variety of brands and product qualities. Being inside an outlet, prices are usually very convenient and they have opportunities to take advantage of. The attention is very dedicated and with good knowledge of the products and their different uses.

You have to ask before buying if they make changes I wanted to change a cosmetic right there minutes after buying and they didnt want to change it.

People attend super well and let you try everything

A very good place

Very beautiful store, good brands and reasonable price.

Exc3l3nte local cosmeticis and makeup

Very good products

According to my daughters comments, The store is very good and first class service.

Very good to buy.

Excellent prices

The place is perfect for shopping those of us who are fans of makeup, far from the best but the service is horrible, poor disposition, bad answers to questions and very bad treatment of customers, I could experience it personally and I saw it with others clients too

Good and complete place

Very cheap

Very good

Very complete

Bad attention

Very complete

Good prices

The best cosmetics at the best price

They have everything a woman is looking for

Incredible variety of products

Only cosmetics

Little variety few discounts

Of everything

Well