Amazing store the girls there are great it is always clean and stocked the best they can be with everything going on. Even though it was hard to get things in they still made sure to take my information down to get a call back when the items I needed came in.
A few of the associates are super helpful.
Had everything I needed and then some,love when my hairsprays on sale ❤️
The customer services used to be a lot happier.
Awsome so helpful when new products come oit.
Clean, organized and well stocked all things considered with shipping disruptions due to covid-19. Very impressed!
Great place to get some of my beauty products.
This location is ALWAYS poorly stocked! If your desperate for something don’t waste time going here because they will most likely be out of it. Choose another Cosmoprof location.
Poor customer servicePurchased an item prior to Covid (late march), decided it wasnt needed, went to return but the company implemented a no return policy okay fine, i understood (despite being within the 60 day window). Was assured there will be some adjustments once they determine with corporate what the steps going forward were going to be.Called every 2-3 weeks to see if returns were accepted, wasnt until I called on july 1 that I got a yes.spoke to the associate AND the manager about the return being out of 60 days, never been opened-paid in cash and dont want store credit. Was told by the Manager Teresa that she would either return it by debit card or would do cash, great!drove 30 minutes, was told well its beyond the 60 days and wont give me an option to do the return by the manager so theres nothing they can do....ARE YOU KIDDING ME??? I specifically called so my gas wouldnt be wasted nor my time.Called customer service and after another 30 minutes (on hold), was given another number to call. The rep was concerned that I had called prior and yet the manager still acted as if she didnt acknolwedge the phone conversation. What type of management says they will do something then NOT do it? But whats better is the rep informed me that there was a 3 to 4 week period where returns beyond 60 days were being taken...however the 2 times I called i was told by the associates that we arent taking returns at this time, actually we dont really know when we will be able to. Save yourself time just go to a different cosmoprof...they tell you one thing and do the opposite
My hair stylist went there.
Great prices. Friendly.
I can still feel the chemicals working its magic thinks this place is great
Always a personal favorite to buy products for myself and clients. Never a bad experience
Whoever that dark haired woman who works st this store is so rude snd unprofessional!! I highly suggest driving the extra 10 minutes to the Peoria location . Much better customer service !
Make sure you get here AT LEAST 5-10 minutes before they say they close. Apparently Cecilia has places to go and locks the door before the actual closing time. I will be contacting corporate as well, this isnt how a good buisness should be ran!
The Manager today with dark hair, was very rude and unprofessional, I will report her to corporate, and also take my business to Salon centric.
Best location in Phoenix hands down. Super helpful staff and the store is extremely well organized.
I love coming here for all my beauty needs. Staff is friendly
My favorite location to purchase my salon supplies 😁
Very helpful staff!
Very helpful people who know the products they are selling!
The staff are not helpful especially that young blonde with all the tattoos
The ladies here are always so helpful!
Super friendly! Very helpful!!
Best place for professionals to buy.
Friendly staff, this is the only beauty supply in surprise that you can get professional products like redkin, wella, and more but you must have a license to shop here its for professionals only😁
Love this girls there
Great customer service today!!
Good selection