If I could give 10 stars I would! I brought a dead phone to them today in hopes it could be fixed, and they did not disappoint. In fact, they went above and beyond. The repair was reasonably priced, they were very efficient, and they even gave me a complimentary case and screen protector for the phone as I was giving it to my dad. I was so impressed with their service and friendliness; such a rarity in today’s world. Thank you for everything! I’ll definitely be back!
Apple Store was terrible. Terrible turnaround time, terrible customer service. Thank heavens for Valentin. Awesome service and awesome staff. I had a cracked screen on my iPad, he had it done in 90 minutes. Could not believe it. Highly recommend this place if you any phone or tablet broken!Thanks Valentin:)
My Samsung Galaxy S8 phone battery needed to be replace. I met with the owner and wife and they checked it out and said they can get it done in 30mins. I was very impressed with the professionalism and great customer service they provided me. I highly recommend their services if you have any phone repair needed.
This is the most friendly and customer service oriented business I have frequented lately! The cost was much better than when I inquired at the Apple Store! I had two batteries replaced on old phones that Valentin had in stock. He did this quickly and efficiently. His wife cheerfully chatted while I waited and the time flew!! I love this establishment for friendly efficient repairs.
My iPhone 10 had a very swollen battery & my phone insurance wanted to replace it for a steep price. The phone was in good condition & did not need to be replaced so I took it to iCUSTOM. Mr.Valentin was fast, friendly & very knowledgable, & the price did not put a dent in my wallet. I will be a returning customer.
Great service and friendly owners. Highly recommend.
They put a new OS in my old mac desktop.The price was very reasonable, work was done in a day, and the owners are very nice people!
I came here because my iPhone battery was dying. It was going from 100 percent to 0 on a matter of an hour he was able to put a new battery on my phone and it works fine I’ve had it for over a month now and I get plenty of battery. Valentin is very professional, quick and the prices affordable. I am very happy with the service.
Excellent experience getting the correct case cover screen protector all in one place for 4 phones done in record time and that is everything when 2of those iphones are for your kids with butterfingers! I am a repeat customer and highly recommend!
Great service my guy look out on the price of iPhone 7. My old phone had salt water damage. He even fixed my chip on my debit card. Great service
Absolutely love these guys! He knew exactly what the issue was and explained everything to me. I will definitely be back if I need to and definitely recommend them!
Highly recommend iCUSTOM Repair!! Very friendly, down to earth husband and wife own and run the shop. They can fix it ALL and have the best prices in the area! Today they fixed my phone in under 10 minutes and gave me a good laugh while doing so. All the reviews say it all... You won’t regret coming here. Thank you Valentin and Greta!
Guy worked after closing time n Fixed my iPad same day Great customer service
ICustom Repairs & Retail is the best repair place in all of Kennedy Boulevard, go see Valentin hes the best and prices are affordable. I fixed my ipad 6 generation screen and works perfect now. Highly recommended !
We love this place!I brought my husbands Mac and cell phone in for repair and they provided such excellent, quick,friendly service.Great husband and wife family buisness. Outstanding expertise and customer service.Mac is working better than it ever has and cell phone screen protector looks fantastic. This is the absolute best place in Tampa for all your computer and cell phone needs.
I came in with a screen that always cracks. And within 20 minutes I was walking out with an brand new screen and a free screen protector for only $70 bucks. They were very quick and efficient with great conversation the whole time as well!!!
Took my iphone 11 with back glass broken. Work was done within hours. Very friendly staff, even replaced my broken screen protector as part of the repair. Very competitively priced. Would highly recommend.
I walked in today again to iCustom Repairs with another problem for them to solve. They took about an hour and I returned with a working phone again. Thank you very much for the quick and valuable service. See You next time, as Im sure I break my phone again, LOL
Treated me as family, fixed my phone in great timing and looks brand new ! Most definitely would recommend.
I recently shattered the screen on my S10+ and iCustom got it fixed right away for a great cost. They literally saved me around $80 compared to the local competition and my new screen came out flawless. They are super nice, extremely friendly and deserve your business. You will not be disappointed with the quality of their repairs! Thank you iCustom!!
Love these guys! Over time they have fixed 4 messed up phones for us. Comes out great each time and for a good price. They keep saving me tons of money by not having to buy a new phone. They are very trust worthy.
Unbelievable excellent experience at iCustom Repairs & Retail. I showed up at 4:05 on a Saturday and saw on the door that the store closed at 4 pm. I was desperate to have my 13 year old daughters phone fixed quickly because she was heading on an overnight trip and needed the ability to get in touch with me. I knocked on the door and Valentin welcomed me with open arms. In 30 minutes not only did Valentin repair the broken screen on my daughters iPhone, he also provided tempered glass for both her and my phones. On top of that we engaged in delightful conversation as he worked. If I have issues with any phone in the future I will definitely come back to iCustom.
Jeta and her husband are AMAZING!!! They fixed my android screen to perfection. Thank you for your professionalism and quick return. Your Serbian friend! 😉Masa
Yesterday I was at the store with my daughter for iPhone battery replacement. Thank you Valentin for your wonderful service. Looking for the best service I recommend this repair shop to everyone the best friendly honest service come to iCustom repair fast service on iPhone services. The best and affordable prices than everywhere in Tampa. I’ll be back for more other repairs 😊God bless to all.
Competent, transparent, professional service and good prices.I brought in a complicated repair (gaming laptop needing custom parts) and it was done perfectly within a day or two.Family-owned, so thats a plus too. I highly recommend this shop.
Called in and got a quote for a S10 repair. Was told I could bring it in the same day and I even left with it looking brand new within 30 minutes. Awesome customer service and awesome service
Geta and Valentin are one of a kind. I highly recommend their services to anyone. I brought in my iPad that flew off the top of my car at 60 mph (this is not an exaggeration). They were able to fix it.
My wife repaired her iphone7 today and she loved the place, customer service is perfect, owners very knowledgeable,with reasonable prices and a great atmosphere. If something happens again I will be back to this place and I will recommend it to everyone. Thank you so much
Valentin was fantastic, fixed my screen in 10 minutes in and out
Spoke with Geta at iCUSTOM for the 1st time today and I can see why their ratings are so high!. Geta really listened me, provided constructive feedback/options, voiced empathy, and made me feel in good hands with her care. Her customer service was impressive immediately and they are know a part of our contact list ;)-Mrs Koelig
Great service, super fast great value
Only place I will go for repairs here in Tampa! Honest, friendly and the best prices around!! Replaced my iPhone battery and runs like new A++++
Excellent customer service. Very nice, friendly, and honest family own cellphone repair shop. I drove from Riverview to Tampa because of their 5 star reviews and they are very true. Very happy with the repair of my cellphone. Im a perfectionist and Im very happy with quality of work and service. Same day drop off and pick up. Thank you
I found this place through Google, because I needed my screen replaced on my Motorola G7 power. I dropped my phone off to Valentin on Thursday last week, he ordered the screen, and bright and early Tuesday morning he let me know my phone was ready! The estimate he gave is the actual price I was charged, and the repair is rock solid! He was $20 less than the next cheapest place, and a full $75 cheaper than another place! I recommend Valentin to anyone who needs their phone screen fixed! My husband is up next, since he has that particular screen in stock, he can fix it in 2 hours!
ICustom is a very helpful, customer-friendly, and honest business. My iPhone decided to jump out of my car, got ran over, and with the exception of a broken back panel, seemed fine. However, I could not unlock my phone. I figured the damage came down to damage to the digitizer or the motherboard. I called iCustom & explained my situation, and the gentleman I spoke with (owner?) suggested I stop by so he can take a look.I expected that when I stopped by there will be some sort of charge to diagnose the problem even if it was irreparable. I was pleasantly surprised when I stopped by! He was quick to assist, examined my phone, and even tried plugging in a new screen to rule out a damaged digitizer. Unfortunately, it wasn’t the digitizer so it’s likely a fault with the motherboard.Although he wouldn’t be able to fix the problem, he suggested I reach out to a local data recovery business if I wanted to recover the data on my phone, wished me luck, and didn’t charge me a dime for his time. There are very few helpful and honest businesses these days, so if you’re looking for one to repair your phone, I highly recommend you contact iCustom! ⭐️⭐️⭐️⭐️⭐️
Honest Service at Fair prices
Very fast, good quality!All together, very happy.
I always recommend this business to people. Its a family owned shop that is honest and affordable. Theyve fixed my electronics on more than one occasion and have always been high quality AND the cheapest quote around. Highly recommend.
Outstanding people and service. My iPad was professionally repaired for the right price. They’re very honest and knowledgeable about many kind of devices.Very recommended!
They are fast, efficient, and reasonably priced. Got my iPhone X screen replaced in ten minutes. I highly recommend them for all your apple product needs.
I came in 1 minute late and Valentin helped me with my iPhone cracked screen. He fixed it really quickly. Great customer service. Very welcoming. Great price. Its my second time coming but from now on I will for sure come here for my electronics. Good honest humble couple both him and his wife.
My daughter brought her phone here today although it wasnt able to be fixed due to water damage on our end. They gave her a Great deal on a new phone. We love this place and wont ever go anywhere else! Ttheyre seriously THE BEST!
COMPLETELY AMAZING! Quick, easy, and FRIENDLY affordable store. I called about and they gave me the best rate, actually HAD my black iPhone 7 Plus screen in stock and were available fast. Got here in 10 Mins and my phone was fixed like brand new in 20 Mins. With a free screen protector all for $109. Couldn’t be more satisifed!
Highly recommend. Local family owned shop with great service. Brought my laptop in and they fixed it within a few hours and charged me a fair price. If you need phones, tablets, laptops, or computers fixed definitely go see them.
In and out in 5 minutes with exactly what I needed. Staff was professional, fair, and very willing to help. Highly recommend
Weve used iCustom on several occasions, and they have always provided outstanding service. From repairing our laptop to our cell phones, these guys cannot be beat. I highly recommend them!
Flawlessly repaired my broken iPhone 7 with a super-nice OLED display. Highly recommended!
The owner, Valentin, was very engaging, educated/intelligent, and was able to discuss various topics while he was repairing my phone.My phone at this time appears to be functioning great and I appreciate the fact that one is given a warranty should a problem with one’s phone related to the repair.
Great place ....great husband and wife team.They worked on my Mac Pro and I am very pleased.
Fast service. Very friendly. Highly recommended!
That shop is wonderful he can fix anything. He will explain everything to you.The prices are responsible.
They were very nice, gave me a free case and they fixed my phone in 20 minutes. Very affordable prices compare to other places. I’ve come to them for years, and will always tell my friends to go there with their phones.
Awesome service both on and off post. Family operated, honest, and fair pricing. Completed work the insurance company wanted to charge more for and/or would not replace. Overwhelmed with their timely service and capabilities that out performs Asurion.
I walked in and met the owners who were extremely nice. They replaced the broken screen on my iPhone 6s plus while I waited. He even put in a new tempered screen protector for me as well for free:)I am extremely pleased and satisfied with everything.I highly recommend this place for any and all repairs you need! This is my go to place for all my apple devices.
The owner is a true cell phone wizard. He is the best and I dont think theres anything that he cant fix when it comes to a cell phone. His wife owns it with him and she is very nice to.
Quick repair, fair price and great customer service.
I got my 1st iPhone from here and the service was wonderful and they helped me get all my personal information. I would recommend ICUSTOMES to everyone!!!that if your not sure about and I phone this is the place to come to!!! Thank you !!
Quality work and excellent service. Valentin replaced our broken screen phone in minutes. Another time is needed a phone looked at. I called iCUSTOM and Valentin answered and waited for us even after the shop had closed. He repaired the phone and explained exactly was wrong how he fixed it. Highly recommend this shop if you need service on your phone or tablet.
Immediate service on a walk-in, high quality work, and with no hassles. Valentin is honest and knowledgeable. He saved me from having to buy a new phone when my battery combusted in his store upon disassemble! Perfect timing. After 30 minutes, new screen and battery, my iPhone 6S feels/runs like new again, and for less than $100!
I could not believe that the screen on my phone got cracked. If my business phone and really important to have on me at all times. They were able to make the fix in 30 minutes while I had a sandwich next-door. Great service-great location-great value!
These guys are awesome! Extremely professional and personable. Was out of there quickly and the price was super competitive for changing my iPhone battery. Would highly recommend.
I am in shock at the excellent customer service and unbeatable price! Phone was finished in less than half an hour, with screen protector put on for me. I was offered a water while I waited and chatted with the incredibly pleasant owner. Case, screen protector, AND new screen for 7+ for less that $120. 5 stars arent enough
Had the best experience here. Valentine fixed my husbands phone within 45 minutes and they are so reasonable! The service was honest and fast. I’ve used them a few times and I am never disappointed!
We highly recommend!!! We had a great experience today! The owner was friendly, quick, and very knowledgeable! He helped us unlock a phone from a deceased family member. We were able to get photos that we will treasure. Very positive experience !
I highly recommend them! I went to them for a cracked iPhone screen. Fabulous customer service and they have the best price. The owner shared with me that the technician has fifteen years experience which shows in his work, my repaired screen looks beautiful. If you need your phone repaired dont think twice, go to them!
Excellent service! Owners are very pleasant and works fast. Fixed my laptop (software problem) the same day I brought it in. Great prices!
This place is great! The couple that owns and runs it is so friendly- even remembered me from a year before. They were able to repair my phone that had been run over and rained on. They even threw in a case, screen protector, and pop socket because I am a teacher and they wanted to show their appreciation! Highly recommend!!!
My Homeboy did a great job of putting screen protector on my phone. Great service for every technology need!
This place is fantastic. They fixed my cracked screen in 30 minutes, and even gave me a free screen protector and little case for it! Their prices are super competitive--cheaper than the groupons you can buy! The owners are also very pleasant to chat with. Cant recommend this place enough!
As a habitual phone breaker who carries two phones, Ive been here many times. They are always great to work with and have never let me down! 👍
Great customer service! Was able to fix my phone and go back to work in 20 minutes!Will definitely come again if I need a phone repair.
Friendly staff and great service! The prices are reasonable. We will definitely be back!
Great pricing and super friendly. In and out with my Note 9 screen protector in under 10 minutes. No smudges and dirt!
ICustom will have your devices looking and working like new. The technician is very precise and detail oriented. He takes pride in his work and not leave you disappointed. They also sell accessories for your devices so you can get everything you want and need in one spot.
Had a screen repaired on my iphone and battery replaced. Outstanding service. I called and they stayed open after hours to fix my iphone. They are my go to place for any Apple issues in Tampa.
Great service! Accidentally shattered my phone screen and iCustom fixed it for me the next day. Great prices and I only waited less than 20 minutes. Also did price checking with Apple on upgrading my phone and found out you get a lot more back if you fix the screen / casing before you trade in, so will definitely be back!
I just got my iPhone 6 screened fixed and it looks amazing! The service is great! They gave me a free tempered glass screen protector with fixing the phone! And a 50% discount on the phone case! Seriously recommend they place! They finish in under an hour so you can go roam around the mall until they finish!
Amazing customer service and super fast. So glad I was recommended to this store. Will definitely recommend to others!
Dean, thank you for taking the time to share your experience with us! We appreciate your business and your review.Please let us know, if you need help with any tablets and computers repairs.
I LOVE THIS PLACE!! The family that work here is amazing, best customer service I have ever experienced, they are so respectful and professional also funny and they treat you like an old friend. They solved all my problems very fast (same day). I took 3 iPhones (5s, 6, 6s) for screen repair, charging port and home button, they gave me a complimentary glass protector for each of the screens, they also sell used phones over there and computers at a very good price, I’m glad I found this place, they’ve helped me with many things on my phone that I thought couldn’t be fixed and was already thinking about buying another phone but Valentin gave me many options, I think there’s nothing he can’t fix.
Excellent service. I have been here several times and they never disappoint!! Highly recommended!! Thanks again for brining my phone back to life! :0)
Prices are great! Customer service was great!Treated my boss and my wife on (separate ocassions) with great attitudes and everything in a timely manner.Any job that anyone else would do in 2 days they will do it in 2 hours and almost 50% less of what any other place will charge you.Recommend it 100%.I will DEFF be back.
Cant thank Valentine and his wife enough. I was traveling for work and my Samsung G9 port was bad and I desperately need my phone. Even though he was jam packed yesterday with repairs of (what I can only imagine as other satisfied) customer phones and electronics he was able to squeeze me in. I walked in at 530 and was on my way with a working phone by 615. Thanks so much.On a side note I saw no less than 5 people come into the store for help in the 45 minutes I was there. Not one was turned away and most seemed to be happy repeat customers. I would give them 6 starts if I could!Thanks again!#pilotontheroadwithnophone
I called around and did my research and couldn’t have asked for a better experience. This place was quick and was better priced than any of the competitors. We actually went to i hospital which was right down the street on kennedy and they wanted $65 more than I custom. I would recommend this place to anyone. We fixed an I phone 7 screen and he placed a screen protector on my Apple Watch for free!
This place was great. I had completely destroyed my phone in water and desperately needed another ASAP for work. They didnt have the iphone I was looking for in stock so they drove to the warehouse to grab one and had me up and running again with a new (refurbished) phone by my lunch. During that whole process they made me feel like they were really going to do what they could to help me out and they followed through. Went out of their way to make sure I was satisfied.
Vali and Geta are ALWAYS so helpful and kind, these people know their stuff! Great repair work at very fair prices! I highly recommend this clean and friendly shop to many friends and clients. I am a regular! Thanks for always taking such good care of me! I love this family business!!!! Ill be back as this is my go to for repairs and used phones!
Excellent service. Valentin is very knowledgeable and through with his repairs. He repaired my phone back to like new condition. This is the place to go for all your repairs.
Excellent service for my Android G5! I was prepared for a more expensive repair, but was pleasantly surprised that only the surface was involved. Very courteous, helpful, saved me $45.00 in 10 minutes.
Great people and excellent service used the MacDill kiosk. Went above to make sure I got my phone fixed and back in a couple of hours. Recommend to anyone great price and no add ins THANK YOU
What a wonderful place!! I shattered my phone just before my sons wedding and they fixed it in 15 mins. I was impressed with the service. They were so polite and nice. I highly recommend them.
I love them they fixed my phone in a mater of minutes. They are very friendly people and they are welcoming. I highly recommend you to come here . (And they are reasonable )
Absolute best spot for phone/computer repairs. The staff is so friendly and helpful. They really go above and beyond to accommodate each customer!
I am very impressed with the service and affordable prices. Ive used icustom repairs & colors several times. They fix what others say it cant be fixed. 2 water damage phones, broken screens, computer repairs, and a huge selection of accessories to protect your electronics. I send all my friends here and will continue to do so. Hard working and honest.
Fast helpful repair. Took great care in working on phone.