Robbie was greatly helpful. Took my phone & repaired it on a busy Saturday in a timely manner. He took good care of my request. Looks & works like new
I was personally served by both Corey and Robbie and I have to tell you I was in shock and disbelief! Not only were they fast, courteous and honest… But they also give me a cheaper price, better deal and legitimately the best service I’ve ever had for cell phone repair! I highly recommend it! Big shout out to Corey and Robbie! Thank you very much
I had the opportunity to work with Matthew. It felt like his main goal was to fix the problem and make it as easy and stress free as possible. Matthew had great character and was super knowledgeable. After this experience I can’t see myself going anywhere else. You gotta go with UbreakIfix!
Went there today. twice. out of all the places i had to go to and calls i had to make and other places making me jump through hoops. the guys at this place were awesome and so helpful 10 out of 10 would recommend!
The manager Corry went above & beyond the call of duty he was more then helpful in many ways!!! 👍 He deserves a raise for the way he helps your customers better yet promote him!
Well never cracking your over 1 grand phone is never a great experience. They made the process less painful and let me know how much everything was going to be and had my phone fixed in a couple hours. Robbie was extremely professional and if I end up needed another repair I would go back to this location.
Brenden and Robert are both very easy to talk to, super down to earth people. Props to the hiring manager for picking out an excellent staff, I’m going to break all my stuff just so I can come back.
Greeted warmly by Robbie, who immediately solved my issue. I broke a charger inside of my iPhone and he fixed my issue on the spot! I am so relieved and impressed. He says it was “painless and easy” for him, but it made life so much easier for me. Great place.
Easy, quick, patient and although I don’t know a lot of my coverage - Robbie handled it quick and fast!
Everyone in ubreakifix was very helpful and very kind through the whole process. My phone was done in an hour and they even included a glass screen protector for my phone which was great! Highly recommend this shop for any device fixes you might need!
Robbie provided OUTSTANDING customer service today!!! Highly recommend this location! Even with a busy store, Robbie managed everyone with patience & calming energy with a lovely smile!!! So wonderful to receive excellent customer service!
Professional, Courteous, Accommodating, Helpful, Reassuring, Quick and Trustworthy... While I found the Toll-free Call Center to definitely be lacking in that the Rep booked my appointment when my screen was not in stock and he misquoted the Samsung controlled/mandated pricing, the store personnel (Corey and Jay) were absolutely fabulous... They both went above and beyond to mitigate the errors that the call center created for them... Corey went so far as to immediately overnight-order my replacement screen AND he drove to the St Pete store to pick up my new screen on his way to work the next morning just in case the overnight delivery was late - - all of which after he took the time to find 3 other stores in the general area that did have my screen just in case I really wanted to drive there for an immediate repair... I arrived the next morning at opening and was met by Jay who took my phone and fast-tracked my repair... They both explained the detailed security and integrity steps that are employed to safeguard any sensitive personal information on the phone while they are working on it....My repair was explained in detail and the phone actually seems better than new!!!...I am VERY glad that I returned for A1+ amazing service...Corey and Jays customer service were exemplary!!! True assets to that store and the franchise... So good, that I felt obligated to return the next day with 2 boxes of Crispy Creme donuts as a Thank You for their job-very-well-done!!! Kudos and Compliments!!!
Excellent work great attitudes.I know where I going on my next fix.
Best service in all the years I have owned an iPhone. Now that we have teenagers, things break more often and I am so happy we found this place to get a quick, same day repair done. Will definitely be back!
Wow! What great and speedy service at the store on 4023 West Kennedy Blvd. in Tampa on Tuesday. The SIM card in my phone was jammed and not working. Brendon greeted me at the front desk area, listened to my problem, took the phone to the repair area and returned just minutes later with the phone fixed. Im impressed.
They got my phone screen fixed in less than an hour, and the staff were really nice and helpful! I would highly recommend them and return to them if I ever have any other phone issues! Thanks so much!
Very professional got my phone fixed within an hour and its perfect!
Eddie (or Eddy?) Helped me at the Tampa store on Kennedy, and was great! Got me fixed up functional in less than 90 minutes. Definitely coming back of I my toddler breaks any more electronics of mine!
They helped me with a computer issue. Lighting fast service. Friendly. They work on cells and sell cases but I was focused on my PC.
This place is great! Very professional and Jay was so fast im so happy with my phone fix. And the place was so clean. Thank you guys so much.
I was sent here by bestbuy and I am very happy about the whole experience I dealt with today. Fast and very knowledgable productive business. Thank You for the experience.
Great service from Robbie. Quick in and out. Please give them a try!
Jay was very super helpful! Easy drop off, quick repair, and friendly service. Will definitely come back here again
Fast, friendly service. They even honored my manufacturer warranty for my phone! I didnt have to pay anything! Go see these guys for sure. Eddie is the man!
Brendan was extremely helpful and Robbie managed to get my phone fixed quickly. I give this place two thumbs up and would recommend to all!
Robbie at the Tampa location was extremely helpful. He helped me promptly and addressed the issue with my phone. Very happy with this place.
These guys are life savers. They where able to get ALL my contacts back. I thought they where lost. 5 stars!!!
I came in super last minute to get my iPhone screen replaced and It on now stayed late to get it fixed today so I wouldn’t have to come back!
This is my second time here and the service is amazing Robbie went above and beyond. His knowledge and customer education is amazing.
Corey was the man. We stopped in due to the charger port being clogged and he had us up and running in 5 minutes. Super professional and highly recommend this spot to everyone that has any phone issues.
Just want to shout out Jay Koller for saving my life today! My phone was hacked and I had a super rough day and she was SO patient and kind to me!! She wiped my phone and gave me a bunch of great advice and I just cant thank her enough! Quick too.
I was helped by Mr. Corey at the Kennedy location and I have to say I was very impressed with the knowledge and professionalism that was given at the time of my appointment. I only needed a new hard drive for my ps4 and Corey was able to fix the issue within a couple days. I was given insight on how he fixed the problem and given tips to prevent further issues with my Console. I would recommend anyone to come here for proper tech services
My repair was done quickly and my phone looks brand new like nothing ever happened to it. Eddie and Brandon were awesome!
Brendan was super duper! Took care of my phone screen repair in a flash! Will definitely be back.
Great service! New more information than I did and was very quick/inexpensive to fix my phone screen! Definitely would recommend and will be back!
Treated me very professionally.Quick with fixing issues.Didn’t even charge me on one visit to reset my phone when it wasn’t even letting me open.Highly recommend this store for repairs.
Corey had my iPhone back up and running within an hour. Avoided me having to go get a whole new phone which saved me a lot of money. Great service at a great price!
My daughter broke a phone charger plug in her phone. UbreakIfix fixed the phone within minutes. The business was extremely professional, clean, and dedicated to customer service!
Corey was so helpful. He was able to help me immediately and had awesome customer service. I highly recommend this location!!!
Brendan was the best! Would highly recommend to anyone needing to get their phone fixed!
Corey was my savior!! I had exhausted 2 1/2 hours on Apple support and didn’t get very far trying that on my own. My phone was locked and my day was halted until I came to UBreakIFix on Kennedy. Corey took great care of my phone and got my day back on track. I will be back the next time I have a need!!
The man that help me was so nice. He knew what to do and immediately went to the problem. So grateful for all his help. 8/1/21 @2pm. Thank you so much.
I needed my wifes phone repaired quickly on a Sunday. UBreakiFix was able to turn it around in uber an hour and get me on my way. Definitely recommend!
Eddie is the best! Thanks for great service for both of us! On time appointment & professional service. Thank you YouBreakIFix!
I’ve had them fix my 2019 MacBook as well my iPhone 11. They’ve saved the day twice. Very honest and reliable staff!
Unbelievable staff. Incredibly knowledgeable, made the entire process of fixing a broken tablet very easy and they explained everything and my options. Wonderful and highly recommended.
People can live without a phone thats incredible they did a really fast and I really appreciate it and had the parts
Eddie saved me! After going to Tmobile and being told all my texts and pictures would be lost. The best thing I needed to do was buy a new phone. I have too many important things on my phone and needed it fixed today. So he mention UbreakIfix, said it would cost hundreds of dollars and take awhile. Nope, Eddie fixed my phone for free because it was still under factory warranty. (Which I told Tmobile I had this phone for less than a year)Im so appreciative of Eddies professionalism and fast service. Thanks a million.
Had a few questions walked in to ubreakifix on Kennedy Eddie assisted was knowledgeable and answered all my questions And provided me with a great customer service experience
Jay and Corey were so helpful and friendly. Both people are eager to answer all of my questions and solve my problem. As for the phone issue, Jay told me that it would take about 2 hours for the repair to be done and she had it done sooner.
Robbie is the Man highly recommend to come to this place 6 stars for sure....
Super fast repair, super friendly & professional staff. Definitely recommend!
Really great service and staff. Highly recommend.
Super easy. They used my phones warranty to fix the phone so i received the repaire for $0
Great service, good prices. Staff is always helpful and friendly.
Very helpful and knowledgeable staff, fixed phone at a fair price same day service...many battery types and amazing LED light bulb selection
Jay & Matt were so helpful and installed my screen protector so fast! Will definitely go back if I ever need to.
Service was done quick, traffic sucks getting there if you need to pull a u-turn anywhere on Kennedy but so long as you make time, its okay. I was able to get my phone back same day :)
I brought my computer in here because my fan was making a weird noise. Needless to say they opened it up and it cleaned it out. Sent me home happy and without having to spend any money plus my computer was working again! Best place ever
The woman who fixed the cover on my phone was very nice and helpful!! I recommend and will be back!
They installed my screen protector quickly and easily. Great customer service. I will be back. If there is anything I need for my iPhone 12 Pro Max they will be the ones I go to
Cory helped me with my phone immediately and so thankful for him! I’d come here before and was happy so returned and was great again!
Came in to see if they could replace phone screen protectors. They did it in minutes. The other week my phone wouldn’t turn on they hard reset and fixed it. You need laptops or computers fixed too? They GOT THAT ALSO. Great service always fast and easy 👍👍
Matthew was great! Jay was equally as great! They relieved the stress of traveling and having phone problems Ill use them again! And because theyre the authorized user for T-Mobile I had no charge!
Was sent here by my phone manufacturer since the phone was still under warranty. They were awesome. Super helpful and they went above and beyond to resolve my issue on the same day
Corey, the store manager, was great, he honored the price that was was quoted to me over the phone, which was $20 less than what he wanted to charge for the replacement of the screen panel on my Samsung Galaxy Note 8. I wasnt sure if my charger port was bad or the cable that I used was causing a bad connection. Corey tested it with 3 different chargers and it appeared that I didnt need to replace the charging port. He could of told me whatever, but he was fair & honest. The repair was done quickly, in about 2.5 hours, using genuine Samsung parts. I couldnt be happier! I can highly recommend Corey, Alex and uBreakiFix. Way to go guys! Thank you for your honesty, integrity and for your hard work.
They always do an excellent job! Quick, and reasonably priced. And of course, very professional but friendly!
Was in and out very quickly. Cracked screen looks brand new! Quoted two hours for the screen was in and out in under an hour. Super nice staff as well!
Robbie was great. Replaced a part at no cost.
Such a great experience… I’ve been here several times and they’ve been super helpful and very knowledgeable… Also timely on repairs!
They fixed my Samsung same day at last second. Also were able to take care of special POS systems.
Best cell repair in the Tampa area. Jillian truly went the extra mile and has created a customer for life.
Amazing customer service. Very quick! As promised I had my phone back in 1 hour. 😁
Matthew Pourroy went out of his way to not only fix my iPad and sync it with my car which wasn’t working for me, but he took all the Time in the world to explain to me how it worked. He exceeded my every expectation. As the CEO of a company, if I had an employee who went out of his way like this, I would promote him and give him a raise. Well done Mathew!
Amazing staff. Quick and friendly
Came in and they got right on the job very pleased with the hospitality and professionalism they provided
Corey was extremely helpful and transferred my data onto my new phone quickly!
Corey looked at my PS4 and performed a free diagnostic to determine my only problem was the micro USB cable. Very honest! Highly recommend!
Sales. Just wanted to say thank you J for fixing my note 20 ultra. The customer service was great.
Jay was amazing and so personable. Helped me with my laptop issues in the same day
Very professional, did great work. Definitely recommend!
Third time using these guys. Incredible knowledge, personable, and timely. All of the above. Any Mac or iPhone issues — would highly recommend coming here. Free diagnostic and a true life saver. Will be a lifetime customer because there is no reason to go anywhere else. Thanks guys!!!!!
Jay from Tampa did a phenomenal job, went out of her way to fix my phone and all in under an hour. Outstanding customer service
Fast, responsive, and affordable. If I ever need another fix Im coming back for sure.
Corey the manager gave exceptional service just a cool relatable guy
Amazing team working here in this location and they are real fast!
Jay was very helpful. Quick service on a warranty repair. Highly recommend this place.
Very helpful, excellent service by Corey. Definitely coming back and recommending this place.
Dude told my phone will be fixed in about 2-3 hours. Called me 40 mins later and said it was done. Amazing super fast service and great customer service. Thanks
Jay was very helpful here at u break I fix!!
Awesome service. Friendly and knowledgeable. They also work on all electronics not just phones.
They did a great job, my phone wasnt charging and when I called Noah was super nice on the phone and when I brought my phone in they took it back cleaned it and let me go in under 10 minutes, they also didnt charge me for it which was super nice. Would definitely go again!
Robbie Gave me excellent customer service
Literally walked in and 15 minutes later I’m walking out with a new screen!! What amazing customer service!
Best experience getting my phone screen fixed, super fast and very kind cool people working( Korey & Alex). Will definitely be back if i so sadly break my screen again!!!
I was supposed to have to wait a day and a half for my repair but they fixed my MacBook in an hour! Both guys there were super nice, responsive, and knew exactly what was going on right away. I would highly recommend for a cheaper and faster repair option than others!
Quick turnaround (2 days for mine) and cheaper than buying a new phone like the phone carrier would like! Great customer service! Highly recommend!
10/10! Fixed my phone in under 1 hour! the best! thank you thank you !!!