Knowledgeable staff, exceptionally helpful. This is my first stop if I am unable to fix something myself. Even their diagnostic fee ends up subtracted from your final price.Perfect for simple or advanced computer repairs.
Best computer experience I ever have. One stop shop for both my Mac and PC. As a small data science firm and gamer I can appreciate the breath of knowledge and speedy service. Jose & Derek are rockstar s and always keep in the loop with all my machines and capabilities. They handle break/fix and enhancements helping understand ROI and actual value. Wish they had a mobile site offering though. Also have great rates serving wide range from when I was just a student 10 years ago to now supporting the firm.
Cant say enough good things about these guys! Andrew and Jose are great and know their stuff!.. Theyve gotten our PC, Mac Tower, and MacBook Pro all back in great working condition. They go above and beyond! Highly recommend seeing them for your computer repair/tune up needs!
Great service!! Tim went above and beyond to help me get my rig together, was very knowledgeable and kind. Took the time to help me understand everything and recommended great parts. Would definitely return for any parts or services I need for my PC.
Todays visit was pleasant as usual. The tech Dan from the Brandon facility was there to assist me with my laptop. Great customer service and friendly. To include, if you ever need a device fixed, stop by and ask for tech Andrew or Jose 😀
Took my HP laptop here today and received excellent service. Jose did a quick diagnosis and replaced the hard drive within hours. I highly recommend!
I bought a mouse there and I was given it for free because the register wasnt working.Who does that?????I had four bucks and I gave it.Such a refreshing experience.
Have now taken my Mac to MIT twice, both times excellent service. Jose couldnt be more positive and accommodating, first class service... great to work with someone who genuinely cares about doing the job correctly. Thanks guys!
After a month of searching for answers as to why my laptop would not hold a charge I was so fortunate to come to MIT and receive the best service from Vahan.Both Dell and Best Buy kept giving me the runaround. The service at MIT was fast, outstanding, they are not going to over charge you and I couldn’t be happier with my experience. I highly recommend MIT and Vahan if you need assistance with fixing your computer. You won’t be disappointed.
It was my first time building a PC myself. Had some slight errors and some motherboard issues but I was able to have it recovered by the help of Jose. He was able to provide me with detailed responses on what was going on with my PC and had it fixed the next day. Would recommend for services.
This store has a great team of knowledgeable professionals. They explained everything in detail and the pricing was fair for the repair work done. We are also very happy with the new desktop. Great ppl make a great place :)
Very knowledgeable techs. Decent prices and have used them for years in their various locations. Much better than going to Best Buy to have pc repaired or looked at.
Horrible service. Dropped my computer off over 4 weeks ago and had to call repeatedly to receive any service. Was given multiple dates for a final repair, and was always told something else was wrong. I was not reached out to or called when I was told I’d be called. If I could give lower stars I would.Edited for more information: Jose did not call me after telling me he would return my call later that day. When I gave him as much time as possible, and called before MIT closed, he spoke to me like a child.Upon picking up my laptop, they handed me pieces of my computer in a static bag, as well as the laptop still split open on the back, and missing multiple screws.If I was any more upset, I would have asked to get the diagnostic fee refunded and be compensated for my time. In the kindest way possible, MIT deserves NO business, and their employees could do well with a lesson in manners.
They know what there doing and answered all my questions.
Jose is a gem! If anyone is to go here, I recommend speaking with him. Hes very honest and will provide you quality service. I had an issue where another employee caused problems with my operating system and tried to charge me an extra $150 for this new problem. Jose worked with my computer initially, and he knew my computer did not have this problem prior to me bringing it in. Hes now correcting the problem free of charge. Seriously. If anyone comes here talk to Jose. You will not be disappointed!
Andrew was awesome! He took the time to really help me, I was buying a computer from someone on letgo and he checked it over and made sure everything was in tip top shape and helped me from start to finish getting it all set up and ready to go! He kept friendly conversation the whole time and was very informative about different things having to do with computers. 10/10 would recommend visiting! I will definitely be a repeat customer.
Did not get my issues resolved but the guy behind the counter gave great advice and suggested couple of solution to the problem.
They fixed the main issue that I came for. To fix the plastic cover from computer. But eventually I got my computer with “new” cover that was scratched all over, and the stuff that worked previously did not work after, for example camera on computer that is an essential part.Not to mentioned that I payed more than what it was originally told to me before I agreed to fix the computer. I would say you would have to be lucky with them. Not that they are bad but obviously they are not precise 100%.
Mit computers and Jose being there when you need them is a blessing in it self. I got done finishing my pc build but my gpu lever broke off and my gpu was now stuck. Long story short everything was fixed.They know what there doing . Im extremely grateful for being able to go there and experience there customer service. It is my go to place with any problems with hardware now.
I had my computer worked on by MIT about a year ago. They do fantastic work. My grandson needed some work done on his computer so he took his up to MIT. Vahan took care of all of the ordering of the parts and making sure everything was working good before we took it home. I recommend MIT to everyone.
Andrew is a great representative and tech. He helped me get my phone fixed when I came in because the screen wasnt sitting right. He was very fast and efficient with getting it repaired even when there were other customers that he had to take care of. I highly recommend this place just based off Andrew taking care of me.
They work fast and very efficient.Amazing employees and best of all they have great prices for everyone!Absolutely loved the service and would strongly recommend them to anyone who has issues with their devices.Honestly the best electronic repair shop in terms of price,speed and efficiency I have experienced thus far in Tampa.
They went above and beyond by updating my drivers along with other things for a simple diagnostic. They are also very friendly and know what they are doing.
Our laptop hard drive kicked the bucket, and - being new to Tampa - we were a bit apprehensive to shop around for repair shops. Luckily, MIT Computers was the closest to our location and our experience with them was amazing!Andrew was an immense help. He was honest, informative, and fun to talk to, and was able to get us back in working order in less than 24 hours - and at an affordable price that wasnt marked up to kingdom come.With how many repair places looking more for ways to read your aptitude level and find ways to price-gouge you accordingly, we were impressed that this place had a very honest approach about diagnosing the problem and giving multiple options to evaluate for resolution.Highly recommended!
This is the place to go if you need anything to do with a computer. I went in for just a $10 cable and was treated the same as someone getting a computer. The gentleman that served me took over half an hour to assist me as I was clueless and he wanted to make sure I got what I needed. Give them more than 5 stars for sure
Excellent store with quality stuff and help
Very helpful and friendly customer service. Gave me great advice and free tools for a dyi phone repair job. Didnt try to sell me anything and didnt take any money for the tools even after I insisted. Kinda felt bad I didnt spend a dime for the help.
Very helpful, I had an HP laptop and I couldn’t open up any files took it here and Tim called me and told me what was wrong with it the following day and he fixed it that day and I picked it up and it’s running fast and perfect!!!!Thank you! MIT COMPUTERS ARE A LIFE SAVER
Lenovo laptop for wife’s work. Diagnosed and simply explained what problems was. Explained how to fix and repair problem. Employee displayed awesome traits of helpfulness and honesty. Price was affordable. Enjoy local businesses.
Service here is amazing. My laptop was fixed much faster than I expected, even after having to order parts. I was on a deadline, so the timing couldnt have been any better. They really helped me out. They also helped me save on labor cost being that my laptop is new, big, and complicated. The staff here is amazing and very professional. Their work is honest and they have definitely gained my trust. My experience has always been great and I would recommend MIT Computers to anyone needing repairs.
Jon was super helpful! Fixed both of my macs in under 5 business days! Very responsive and nice. I would recommend anyone to come here. Theyre also reasonable price wise! :)
Mike is very professional and helpful. He fixed my computer and helped me reinstall everything I need for class before I left. My computer was done in a timely manner and I received a call when it was time to pick it up. They have a great $199 deal that works for three devices for a whole year. I will definitely recommend MIT computers to my friends and family.
Such great customer service! Always a pleasure visiting MIT :)
Quoted 170 usd for repairing a loose power input of the laptop then changed the price to 180 at the time of payment
This store offers beneficial and valuable service, they will always figure out what is wrong with the device, and they provide many different parts and peripherals in-store.I recommend Andrew for fixing whatever it is you need, as he will go out of his way if it is a simple fix to fix it right then and there. All of the staff are friendly, and I would definitely recommend this store.
Frank is the best. Took the time to help us diagnose our computer problem at NO CHARGE since wed been back several times.He will take good care of you. Highly recommend him and MIT computers.
Jon is an exceptional person. I was looking for a computer for my wife and he was very helpful and understanding. Without being over helpy or pushy he showed me a few. His technical knowledge is quite impressive and his people skills are outstanding. I felt a simpatico and trusted his insight. The computer I got was a very good deal and works great.My wife loves it. I will recommend MIT for any tech related needs. Thank you Jon
They are really friendly and fixed my tower fast and cheaper than alot of places
Considering how much my electronics mean to me especially my laptop which I use for school, work and gaming. It was absolutely mandatory to get the best service for my items when they werent working properly. I came in and by the next day had my diagnostic done and repairs started. Within two days I had a brand new upgraded memory unit (RAM) a brand new upgraded hard drive, and I was even more surprised with the additions they added on for me. I am now a proud member of MIT Computers Tech Club, which gave me discounts on my total and many other benefits. Thanks Jon for this fantastic experience hopefully none of my electronics mess up but if they do I know where Im going.
Amazingly helpful! Very knowledgeable also and had a very fair price for a full diagnostic. I recommend them for sure!
Was helped by Andrew. Super helpful and knowledgeable. Got my gaming PC back up and running. Thanks!
Bad customer service. I went there once and Ill never go there again
John helped me setup and configure my laptop. He was extremely courteous, capable and patient. Thanks to John, Im able to start using a computer that hasnt worked in years! Very happy and will definitely return!! Great store and staff:)
Jose was very honest in his assessment of my son’s computer. We will be sure to use his expertise again with our other computers. I would highly recommend MIT Computers.
This is not the first time that MIT has helped me with a issue. Today I went in because my old laptop(Toshiba) was not turn on! The guy(never got his name) was more than eager to help me the issue.Turns out all I needed was a charger! Thankful it was very affordable. Not only that, he was able to reset my password because I couldn’t remember it at all. He gave me good advice as well. I’ll be sure to go there again for anymore troubles.
Awesome people, helped me out with case fan issues.
Amazing service. They even took extra time to help me find a solution to my problem when it turned out I didnt need a part. Techs know their stuff!
I recently bought a computer from this company and was told I could return it within 60 days. However when I went to return it they told me I couldnt that I could only exchange or have them fix my computer for me. That is not at all what they said when I purchase a computer I put a good review shortly after buying the computer because while I was in there they had me do it however now Im putting the actual review because my computer runs slow its not a good computer I paid almost $300 for a computer that runs horribly and just the customer service anytime I go to take it up there has always been really not helpful. This is my first bad review that Ive ever posted so I feel horrible and doing so but I just had to do it because now Im stuck with a computer that doesnt work and Im a single mother of two children so I dont have $300 to just flush down the toilet like this. So I just want to thank the company for having me waste 300 of my hard-earned money
I’ve been here twice for phone screen replacements. Each time, the staff was friendly, fast, and affordable. One time it only took the team one hour to replace my phone screen, even without me giving them a heads-up! Friendly and trustworthy!
Jon and Frank delivered great customer service from the initial call with questions through the final fix of my laptop. They are knowledgeable, friendly and prompt. I ended up getting another laptop fixed after finding out about the Tech Club special. Great people and great place! !!
This place is amazing! I had taken my laptop to another place and the price they quoted me was super cheap. You get what you pay for: they didnt fix anything and I tried to take it back to them, but they were no longer in business! Found MIT in a Google search and the reviews looked good. Went in and Mike was incredibly helpful. Took care of all the issues with my laptop, and I swear its running better than the day I bought it. The price was more than fair considering that things are really fixed now. This is the only place Ill take my electronics from now on. And they build custom desktop computers. Seriously thinking about buying one...
I love this place. From the first time I came in, I was treated with the ought most respect and courtesy. The guys that work here at expert at what they do and when you drop your device whether it be your ipad, phone, or computer, you leave with the feeling of being in good hands. Great Job guys and keep up the work!!! :-)
This place is awesome. Great Customer service. Amazing Job.Thank you MIT Computers
I just bought a computer from this amazing store. I had to bring it back and found out I accidentally got an HP cord so wasnt a big deal but Tim and Vahan were lovely to do business with!!! Thank you so very much guys!!!! !!
I went to MIT computers and had a broken computer screen fixed within 24 hours. Customer was great, they were extremely polite and answered all of my questions. The computer looks great. I would recommend this place to anyone.
I just want to say thanks to Tim && John for fixing my boos phone for me (which i broke) They replaced the LCD screen and were the most reasonable repair shop around me. AWESOME JOB!! DEFINITELY RECOMMEND 👍👍
My screen, hard drive and charger connection were all damaged...they fixed the charger jack...i paid 200 for a 1 year service contract....they advised me it would be more cost efficient to get another computer..they offered me a replacement computer for 200.00...i declined their offer only because my mom decided to get a new laptop so i would get her old one.. they took that extra step and credited my credit card back the 200 service charge..and only charged me the 20.00 for the cost of the part they fixed..excellent customer service...and total fairness...thanks- MIT...
The staff was very helpful and kind! They fixed my laptop quickly and for a good price. Thank you so much!
Honestly one of the best and most affordable computer shops in Tampa. Employees were very knowledgeable, and toke the time to explain the issue, and repaired my computer with speed. Great shop.
Great place for all your electronic needs. Frank was very helpful and caring. We had a problem with our computer files being corrupted and he was able to fix the problem very quickly and efficiently. We came in frustrated and he listened and gave us honost advice with out trying to charge us as much as possible like some other places. Definitely recommend this place
I called in the morning and talked with Frank, he was very professional and invited me to bring the computer due to an issue I was having with the computer cycling on and off with no BIOS screen coming up. He gave me a very fair quote and the issue was solved that day. Excellent Service! Thank you, Frank.
Great service! These guys are lifesavers. Backed up all my data and got my machine working like new. Even cleaned it up for me. Fast! And even on a holiday (Labor Day)
Best computer shop in town. Ive been using them since 2004 and they always have taken care of me. Great people and service highly recommend to anybody!
I was provided a quote to replace my Asus screen, and after the insurance money came through, I called to have the work done. I was told I would be called back multiple times, which never happened. After finally reaching the employee, Jose, I was told that they could not find the part for my computer and was advised to contact manufacturer.
Jon what an awesome innovative assistant he gave me helpful tips that would increase the probability of my business as well as help me to understand the working to my computer! Hes an excellent employee and truly deserves a raise and an unexpected pleasure
While on business in Tampa...my legacy Sony Vaio laptop crapped out and I needed to have it refurbished and office 2016 installed as well as a host of other hardware upgrades in order to meet a tight court deadline....these guys are awesome...THANK YOU so much Andrew, Vince and Jose! Price and service were spot on!
Jon was able to diagnose and fix my laptop in 2 hours.I had a white screen and could have been any number of issues (screen, cable, VGA board) He correctly identified the screen was faulty and replaced it.I needed the laptop for work ASAP so I paid for expedited service. Not cheap, but a 2 hour turn around time is amazing! Great customer service and a pleasure to work with!
Wow. I do not usually write reviews unless I have an extremely positive, or extremely negative experience. In todays world where interactions are mostly via phone and dealing with issues takes emails, online tickets, etc., I was very happy to walk in and see a friendly face ready to help. A year ago I built my own PC and do not know a whole lot of details about computers. I brought mine in for a diagnostics and really just to have a general check. Over the course of a week (it did not take a week to do the diagnostics, rather I came in, came back with computer a few days later, and then decided to wait another two days) I was helped by both Vahan and Andrew. Both of these individuals should be very proud of their people, and customer service skills. Finally, after I eventually left the computer with them, I came back in to discuss the results and they did an absolutely incredible job talking me through what they determined, and then, they walked me through step by step what they would recommend I do with my PC. NEVER ONCE did they push products or push services. In fact, they told me that the PC was in good health, but the fan was reaching the end of life, I had a very low storage HD, and then things that they would recommend I do IF I wanted to upgrade. As I go through this next year, I will ABSOLUTELY continue to have MIT Computers perform the upgrades. I am now a long time customer. Thank you Andrew and Vahan.
These guys were very professional, helpful, and honest. I went in there after spilling soda all over my laptop. I paid the $40 diagnostic fee expecting the worst to get a phone call 3 days early saying it just needed to be cleaned for an additional $20. My computer went from being completely inoperable to fully functioning within a day or two for $60. The staff is very knowledgeable and have great customer service. When I received the computer, it had another small problem, so I took it back. The gentlemen took it apart, adjusted something, and I was out in less than 5 minutes at no charge. I would highly recommend this location. No wonder there reviews are so high.
Half of the charger was stuck in my computer and in a flash he got it out 👍
Very honest and even tho they could have handled my problem they sent me in the direction I could do it cheaper and faster. I will use these gentlemen for all of my other computer and phone needs. Highly recommend.
The customer service was very good. Mike and Tim were very kind and personable. I came in with a power jack issue and it was fixed the same day, which is important for a college student!
My computer was old and (i thought) done for. I was semi freaking out until i decided to come here to get it fixed. BEST. DECISION. EVER. Jon talked me through the problems and possible solutions. He even gave me advice on upkeep. The prices are definitely reasonable and i would say competitive, especially for a student like me. I was never pushed and was offered different options. I brought it in for a diagnosis and had it fixed and at home the very next day. I had an amazingggg experience here. Jon was super nice and friendly. Im definitely saving this place for future and inevitable computer problems.
Jon was super helpful replacing my screen on my samsung galaxy s3. The turn around time was so quick. I recommend MIT Computers for all tablet, phone & computer repairs!
Best computer store ever. Tim is amazing, recommend them for getting your phone fixed. Walter wanted a shout to!
Great experience! This was my first time at this location and Walter was very professional. He replaced the screws in my laptop while I watched, and didnt even want to charge me. I paid him anyway, and will be coming back should I need any other repairs.
Very happy with these guys. A critical machine in our office wouldnt startup after a shutdown - I used their stat diagnostic service: bad power supply and bad RAM. They had it up and running in less than 2 hours.
What a great experience. I thought my laptop was fried and Frank managed to bring it back to life and make it like newIts MIT for me from now on!
Great service. Fixed my iPhone 6s Plus screen really quick. Definitely recommend.
So I went with my SO to this shop 3 days ago to look for a PC case to replace his (broke while moving back to FL thanks to an unfortunate drop). This was the 2nd place we went to in the area and the guy there went above and beyond. He gave us a card so I could call the other MITs and see if they had the type of PC case I was looking for to replace my SOs and went online looking through inventory listings of local shops that might carry it. Unfortunately local stores werent carrying a mid or full tower with 165mm or more cpu cooler height clearence with a mesh front, but this guy let us sit inside call, and helped us look. He saved us about 2 or 3 hours of time going on a wold goose chase. Excellent. Customer service.
The place was closing && he stayed after to fix my phone..in it only took 15 mins.. I would definitely recommend ANYBODY to there if your phone needs to fix or even your computer... It was well worth the price thanks guys🙏😃
WOW!!!!!!!!!! IF I COULD GIVE -5 STARS, I WOULD! MY COMPUTER HP PAVILION P7 1074 AND HE CORRUPTED MY COMPUTER IT WILL NOT UPDATE WINDOWS IT HAS AN ERROR EVEN AFTER I FACTORY RESET THE THING! THIS IS MY CAREER THAT YOU RUINED THANKS NOW I HAVE NO WAY TO MAKE MONEY PEOPLE LIKE YOU SHOULD BE FIRED HONESTLY. TELL MY HUSBAND YOU ARENT HERE TO TEACH US TO USE COMPUTERS, BUT YOU MADE IT SO THAT IT LITERALLY CANNOT GIVE WINDOWS UPDATES. THANKS A LOT!!!!!!!!
Frank provided the best customer service and really helped me out of an issue. He was overloaded with work but took the time to assist after he considered my travels to the store to fix an issue. There is not really great customer service these days and Frank really proved me wrong..Thanks a lot Frank and best of wishes.
I needed screws loosened from a laptop and I took it in and they unscrewed them quickly at no cost to me. A friendly neighborhood computer repair shop!
Just came in to buy some screws for my laptop..not only did they not charge me for them they also installed them for me for free. Highly recommend them for all your it needs. They buy sell and service most consumer electronics including PCs laptops phone and tablets!
I was ready to give up on my laptop until I thought about MIT computers. My laptop wouldnt charge it was cracked on the right side corner and the DVD was not working. Everything is like new thank you MIT computers.
As a first-time customer needing some upgrades to an older computer not only was service fast but was offered a deal far better than expected. It was a welcome experience for somebody who is trying to be frugal but also updating their technology.
I loved the service. Frank was really helpful and fixed my computer quickly. Definitely recommend!
Been here a few times. Great service every time I come. Will be back if I need to! Go see Mike, he is the best!
My cell had a stuck power button recently. I took it apart to unstick the button and, once fixed, I stopped getting cell reception. I took it to MIT where Braden spotted immediately that the antenna wire wasnt present. Though I was extra cautious, it apparently fell out during the unsticking process. As my phone is a bit older, they didnt have the exact antenna but Braden was able to find one that he could work into place with a little bit of Repair Tech creativity. Since it isnt the right part, there is the chance it will dislodge but I saw reception right off the bat. He also told me he saw the correct part online for $6 so, if I need to replace it, I know where to look. I figured a newer antenna wire and the assistance would probably be $20+ but when I asked what I owed he just told me not to worry about it. When I asked if he was sure he just said if I wanted to, maybe I could post a review. Ill definitely be going back should I have future tech issues. Oh, and when I got there, he was on the phone with a customer who was complaining about a system recovery/reinstall fee. It would have been easy to let that previous interaction bleed into assisting me but he didnt. And one last thing, I saw a review saying they are hard to get on the phone. Its a one person shop and they dont answer the phone when they are assisting customers. It may be hard to reach them by phone but I wouldnt let that dissuade you. Thanks for the help, Braden!
Absolutely awful experience. I went in to get a quote on a repair for my laptop and the owner was incredibly rude. Not only was he dismissive, but he didn’t bother to listen or understand the problem I was having with my computer before throwing prices at me. The best part was when he quoted me the same thing TWICE, but with DIFFERENT PRICES. The first one was significantly lower than the second, though I had literally just asked him about it. He took my laptop with his dirty hands into the backroom without asking me, and then got annoyed when I asked him questions. This encounter lasted less than five minutes, and the whole time he acted like he couldn’t care less and that I was a bother to him. Would not recommend coming here.
I took my laptop there because my laptop screen was going bad and asked them to diagnose the problem. They told me I need a new graphics card and then tried to sell me one of their bs laptops. I took it somewhere else and they said I just needed a new screen. They charged me to look at it and I dont think they even opened my laptop to really take a look, theyre lazy and just looking for a quick buck. Real professionals at MIT.
Awesome place!! Convenient and fast service!! I would recommend this place. Kyle did a great job and was very friendly!
Jon provides excellent customer service and it was a pleasure doing business with him. However, the company charged me $600 to change 2 DC jacks and repair one screen on my iPhone. They offered me a membership to cover the labor charges for any work they did on 5 electronics but Id still have to pay for parts which would be disclosed after each item was diagnosed. 2 out of 5 items were unable to be fixed without charging me at least another $200 (so the 1 year warranty on those items was a total waste of money). I paid a separate $100 just to diagnose a hardrive that ended up costing $1100 to fix (which I declined). I dont feel like I got my $$s worth and Ill use my local Computer Repair guy next time.
The employees were very hospitable, informative, and knowledgeable. The pricing is very affordable. This is a one stop shop for a variety of electronics. Come in and bring a friend.
Very friendly people who know exactly what they are doing. I go to these guys whenever I have an issue with my computer because I know I can trust them and they have the experience needed to solve my issue
Jon was amazing, he backed up my photos from my Samsung galaxy s3 to my drive and was prompt. I recommend MIT Computers for data backup or recovery from phones, tablets, or computers. Thanks Jon
Absolutely terrific, efficient service and competitive pricing!John repaired a laptop for us over the busy holidays. Despite their business rush at this time of year, he communicated regularly relative to progress, pricing and expectations. We also managed to crush an iphone screen in the interim and they fixed it while we waited - and in time for our laptop pick up so we only had to make one trip! Awesome, professional service. The pricing was competitive. They have a $40 diagnostic fee that is applied toward the repair. They accept major credit cards except Discover.We have worked with quite a few computer and phone repair services, but MIT on Fowler stands out - we will return! (We also hope they expand to Gainesville so we can get great service for college students as well!!)
Great customer service, great prices and got the job done. Highly recommended. Johns customer is always awesome.
Got my screen replaced in less then 30 minutes- Rex was extremely fast and courteous. Will definitely recommend