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My Cell Phone Doctors
3934 Britton Plaza, Tampa, FL 33611, United States
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My Cell Phone Doctors
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Mi
Review β„–1

Great!!! Fixed my water iPhone 11Saved all my information! Can’t not be more grateful πŸ™ŒπŸΎπŸ™ŒπŸΎ

An
Review β„–2

Unfortunately I have to leave a bad review. I took my phone in to get the screen fixed a few months ago. I called and they said they could take me at a certain time. I walked in and the entire shop was in shambles, to which they explained they were undergoing repairs. I honestly felt uncomfortable leaving my phone there, but reluctantly I did so. I found it extremely strange that they made me pay IN FULL up front before the repairs were done. As if leaving your phone there is not already collateral enough. I would have even been okay with paying half at drop off and half at pick up, but that was not an option. I left and they told me one hour. This was in the middle of the work day, mind you. I went back on the hour mark and they told me 5 more minutes.... 30 minutes later it was finally done. I got my phone back and while the cracks in the screen were gone, the damage it now has is 10X worse. I would say my screen works about 25% of the time. It is impossible to to text, unlock... basically anything that requires the TOUCH SENSORS in the screen... doesnt work. I called them the very next day to ask them to re-do it. The lady that answers the phone obliged and told me they would be happy to repair it in one week when their shop was done with renovations. I was unhappy and confused, I didnt see why it mattered since they happily took my $150 the day prior while their shop was under reno, but I agreed (like an idiot.) A week later I heard nothing. I called, and called and called. Still have never gotten a response. Ive dealt with my broken phone for months now and it is ENTIRELY because of their work. If I could give it 0 stars, I really would. If you guys see this.... call me back and fix my phone. Thanks

Ch
Review β„–3

I had my phone screen fixed here last April and I have had SOO many issues since! Do not take your broken phone here!!! To begin with, the screen is not the same lighting/coloring. It has a blue tint and every picture/message/app looks awful. Second, my phone now lags ALL THE TIME when it definitely didnt before -it was actually only 6 weeks old when I had brought it in. Third, the phone now flashes light(s) or just turns completely white a couple times a week. Absolutely ridiculous.

Ka
Review β„–4

Unlocked my iphone quickly. Great experience and fast service !! Definitely recommend

Ke
Review β„–5

My experience with this company was great!! The staff was very helpful & professional they repaired my phone in a timely fashion. They kept me updated with my repaired status. I highly recommend this company!!

An
Review β„–6

Very professional and efficient staff resolved my issue in a timely manor and helped me get my life back on track with having a working phone again!!!

Bi
Review β„–7

The friendly and professional staff at My Cell Phone Doctors, located in Britton Plaza, knew what was wrong with my Samsung Tab 3 charging port as soon as I called them about it. When I arrived in the shop, the technician confirmed the model and informed me that he didnt have the part in stock. I wasnt in a hurry so I left the tablet while they ordered the part. When I picked the tablet up the tech fired up the device and showed me it had a full charge and was working properly. The staff was wearing masks both times I went in the store. If you need an expensive phone or tablet repaired I highly recommend My Cell Phone Doctors.Thanks for the great service folks.

Ca
Review β„–8

Fastest and best service ever IF YOU IN TAMPA GO HERE AND CHECK IT OUT 🀍

Au
Review β„–9

Charged more than average.Replaced my iphoneX screen with an LCD screen instead of OLED without even mentioning it.Lost some phone functionality.I went in to discuss the latter two issues and they refused to do anything. Moreover, the guy working raised his voice and spoke condescendingly to me.Wouldn’t recommended this place to anyone.

St
Review β„–10

Great customer service and price, would highly recommend this for all repairs, cell phone or tablets. It took less than an hour and looks like new.

Fr
Review β„–11

Great repair shop in Britton, my go to place!!Fast and friendly service always

El
Review β„–12

Been here 4 months ago for an iphone screen that cost me 260. Now im back again, how convenient that they dont have a warranty on their work. Now its 270 down the drain. If you can, save your money and go somewhere else. Somewhere where their work is guaranteed.

Ap
Review β„–13

Fixed the sound on my iPhone 7 plus!Fast turnaround time. Thanks guys

Ch
Review β„–14

Friendly service. Glad to have someone in south Tampa who’s able to fix phones as quickly as they can.

Da
Review β„–15

Great service, very helpful! I came with a cracked screen and got my phone back good as new! Definitely coming back if we have any phone issues!

Vi
Review β„–16

Wonderful customer Service

Ju
Review β„–17

I was skeptical before going here because I read the mixed reviews on Google. However I found them very personable and professional. They fixed my iPhone screen quickly for a fair price. There were repeat customers and others seemed happy. Overall I would recommend for screen repair.

ja
Review β„–18

PLEASE do not go here took them over a month to fix my phone screen, the people there are pathological liars, and they over charge, and they make you pay up front ppl dont do that. I had just moved here so i was just looking for a place nearby but OH NO please there are way more places to go do not take it here!! Youve been warned.

Ca
Review β„–19

Did a great job fixing my iPad 2200 digitizer.I bought it brand new and dropped and broke itIt looks amazing!! Thanks for the great service

An
Review β„–20

Some of the best customer service we’ve encountered in awhile. Super friendly with a great sense of humor! Would absolutely recommend.

ar
Review β„–21

Walked in with a damaged microphone, within an hour had my phone back functioning perfectly again. This is a friendly and fast place... cost-effective!

Me
Review β„–22

I cracked my Cricket phone about 3 months after I purchased it and I did not have insurance. The Cell Phone Doctor was able to repair my phone and get me working quickly. I was advised up front that it may not be repairable and that I may have to purchase a new or used phone. The suggestion was either to try and repair or make a decision on purchasing another phone. I decided to try and repair it and glad I gave it a chance. I am rough on my phones and appreciate this company for being honest and upfront about the repair. Thank you for helping me get back to business. I would highly recommend giving this company a try for repairs and they have a large selection of accessories.

Zy
Review β„–23

I had such a wonderful experience at My Cell Phone Doctors. Customer Service was exceptional along with the quality of work. There’s no doubt that whatever service you need done will absolutely be worth it! I would definitely recommend this place to others in need as I would come back myself.

Ma
Review β„–24

Fast, friendly service. Fair pricing! Centrally located in South Tampa for convenience. I recommend and will definitely use their services again. Thanks CPD WIRELESS!!

Je
Review β„–25

Suppose to fix phone. Instead they did a quick fix was broken again in 2 days. The first day very glitchy so I thought take it in tomorrow and then the next day off. Horrible customer service. No refund process or another quick fix. 200$ I was charged as wel for a new screen.

So
Review β„–26

Very good service here, broke my phone while on vacation. They got me up and back working quickly!!Great experience!

Ju
Review β„–27

These people are INCREDIBLE! My boyfriend and I are customers for life and will recommend them to all our Tampa friends! Early last week we called the shop to see if they happened to have a phone we wanted, they didnt have it (at the time) and Tony - the owner went above and beyond for 4 days to find us what we were looking for at a very reasonable price! I LOVE my NEW Galaxy s8! Thank you Tony and staff for finding me exactly what I was looking for! You guys are fantastic!

Sa
Review β„–28

This store is great! Friendly employees and great prices. They really take the time to work with you on what you need. I highly suggest checking them out.

Na
Review β„–29

Needed a phone replacement, had a great selection at fair prices! Will definitely return

Gi
Review β„–30

My go to spot for all my repair needs, did an awesome job with my phone. Highly recommend!!

Ja
Review β„–31

Arie provides outstanding customer service and is great at what she does . She gives a detailed breakdown on what’s going on with ur device and what may or may not happen and gives you options . I’ll definitely be back and highly recommending this business. Thank you for my screen replacement and fixing my split in half phone ! :)

Bi
Review β„–32

Fixed my iPhone 11 in under an hour- Awesome service! Will return

Jo
Review β„–33

Recommend by a co worker. Very customerfriendly and patient. Their work was speedy and efficient. Reasonable prices !

ti
Review β„–34

Fixed my Note 10 that was run over!!Will definitely return thanks so much guys πŸ™

Ed
Review β„–35

DO NOT GO to this place is the worst! They replace my screen and the LCD on my iPhone XR 3 weeks ago, and now my screen is completely black. I haven’t drop my phone or anything it happened out of know where. I took it back and they said that the LCD is broken, but the screen is completely fine. How the LCD will brake without being dropped? Now the lady want me to pay her $130 just to replace the LCD after 3 weeks she’s crazy. I’m 100% sure they place a used LCD in my IPhone and that’s why it broke they were trying to make me pay more. DO NOT COME HERE! Is the worst place I’ve ever been. Worst CUSTOMER SERVICE they talk to you like you ain’t nobody.El servicio es pΓ©simo y al parecer utilizan partes usadas para sus celulares para que tengan que regresar luego de varias semanas. NO VENGAN a este lugar les hubiera dado 0 estrellas, pero no se puede.

Te
Review β„–36

Got my Lg phone unlocked quickly! Thanks guys

Mi
Review β„–37

I have been going to My Cellphone Doctors for several years for repairing my cellphones! Excellent

Ja
Review β„–38

This guy is terrible, bad customer service and a pathological lyer. I had paid 100 dollars to replace the screen up front and its not even secure. not to mention he disrespected my woman over the phone and he is very lucky I didnt show up to send him back to where he came from.

Je
Review β„–39

Very helpful, replaced a cracked iPad screen and the screen beneath it as well. Then they added a tempered glass on top. Way cheaper other places! Location is very convenient in Britton Plaza

Ho
Review β„–40

I was really impressed with the level of service I received from My Cellphone Doctors. Went the extra mile to make sure my cellphone was taken care of to my satisfaction. Even gave me a comparable loaner phone when they needed to orderadditional parts for Motorola Z cell phone repair atno charge. Highly recommend!

Aw
Review β„–41

So very happy My Cellphone Doctors fixed my S10 and saved all my info !! Highly recommend!

Ve
Review β„–42

Real fast service. Asked all the right questions to pinpoint the problems. Fast and efficient!!

Ni
Review β„–43

Awesome repair shop in Britton Plaza, fast and efficient. Highly recommend!

Lu
Review β„–44

Very nice people, fixed my phone as promised. Highly recommend.

An
Review β„–45

Needed my phone fixed quickly. Friendly and awesome service!! Definitely recommend

J
Review β„–46

UNETHICAL AND DISHONEST!!! They used my Google account without my permission while they had my phone for repair! I took my phone in because the screen blanked out, and they used that time to write themselves a positive review from my account. I dont know what other apps or accounts they used while they had my phone. This review used to have 5 stars before I edited THEIR writing under MY name. Who knows how many other positive reviews they wrote themselves? All of the reviews written under accounts with only one review are a red flag. Completely shady!They charge upfront so it feels like a gamble. I could have bought a new iPhone 8 for what they charged to fix my screen, but I wanted the data on my phone.

Ke
Review β„–47

Amazing company! Theyve always gone above and beyond with choosing the best phone for me! They always think of the customer first with providing advice and tips on new and old phones! Ive came here for years and have never been disappointed. Theyre the best

Mi
Review β„–48

I’m happy I found this place online! They give great service, fixed my iPhone 8 Plus in 30 minutes. Looks brand new

Am
Review β„–49

Had a great experience-very quick staff, especially on holiday weekend! Thanks guys

Yv
Review β„–50

Love this store. They fix screens, do unlocking. Have cool gadgets and accessories. Would recommend to anyonein need of a repair or needing a used quality used phone. πŸ‘

Mi
Review β„–51

Fix my iPhone, Arie was an incredible person to work with fixed everything I needed at a great price ❀️

Te
Review β„–52

OMG!!! I’m so glad they fixed my phone! They are awesome!

Br
Review β„–53

BEST PHONE SERVICE I HAVE GOTTEN IN A LONG TIME! I called and was able to get in and out in under 15 minutes!! The price was very affordable compared to other quotes I was given! Thank you so much!

Co
Review β„–54

Quick and easy! Cracked my phone real bad, literally the glass was chipping off and cutting my fingers. They were reasonable priced and my phone was back to perfection! Definitely will return.

Re
Review β„–55

My husband took his phone in to get the screen fixed and they fixed and did what seemed a good job then 2 days later it kept over heating then Less than a week the phone screen went and we cant get it back on. We took it back and was told it was a coincidence and they are not liable. They said if we wanted to have it looked at then we would have to pay. Wish we just paid the extra and gone to apple. I guess you get what you pay for!!!So an up date, just had the phone fixed by a great internet company who came round and fixed and told us it was a bad screen that was incorrectly fitted. There was no water damage at all the the tab in the phone was still white. He put a new screen on and now works great. So as we stated before it wasnt a coincidence the phone stopped working as soon as you fixed it. It in fact was your fault because you did a bad job and when we brought it back to you you had a bad attitude about it. Really I would like my money back but seeing how your shop operates I wont hold my breath

ri
Review β„–56

Always friendly, patient and knowledgeable.Nice experience and with reasonable prices!Highly recommend

ry
Review β„–57

Visiting from out of town and needed my LGG5 repaired quickly. They had the part in stockand got me back up and talking in no time.Much appreciated!

Da
Review β„–58

Excellent repair job.. fast turnaround

Ro
Review β„–59

Company is awful horrible customer service as well! I cant tell you how many times the owners wife lied to me constantly and told me she would call me back and never Ever did. I would always have to call back ....what kinda customer service is that? Also they broke my phone and tried to pin it on me shady people to do business with.... The owner of this company is so unprofessional the day I went up to his store to pick up my phone (thats still not fixed) I was at the counter and when I picked up my phone and turned to leave out the door, the owner insinuated that he thought I called him a b**** when I clearly said Thanks. I wasnt pleased at all with the service they provided while they were even fixing my phone but I still came into his store with respect and said thanks. He just wanted to start a confrontation because of the review I wrote about his horrible business and didnt hide my name. I didnt hide my name because I dont fear anything but God. As the confrontation escalated outside because he followed me and my girlfriend outside clearly instigating the confrontation. He tried to threaten me by telling me he was this and that back in the days but didnt do anything because he knew what would of happened and he has no clue also who I know as well so he really didnt want to go there. He just continued to say things and clearly didnt want any type of problem as we were face to face and I told him to his face he broke my phone and how his wife constantly lied about my phone. This company had my phone for 5 MONTHS!!! So Im pretty sure you can see why Im frustrated and would write a review. Anyways this company sucks I would recommend Mobile Tech as they are a lot cheaper and they will fix your phone a lot faster and are very professional and dont lie to their customers

La
Review β„–60

Fixed my charging port on my S8 quicklyAwesome service!!

Lu
Review β„–61

They worked on on my Samsung S8 when it seemed it was not repairable- was able to save my phone and my information !! Absolutely outstanding !

He
Review β„–62

I checked prices at multiple cellphone repair shops to fix to port on my Galaxy S5, This place had the best price and a quick turn around time. Gave me a loaner phone free of charge while they fixed my cell phone. Highly recommend!

fr
Review β„–63

Great customer service and got my phone fixed quickly!!

Ka
Review β„–64

Excellent Service! Very professional, very fast and cheaper than other places. Totally recommend this place and their friendly staff :))

To
Review β„–65

They fixed my phone as promised, right on time for the price they quoted, much cheaper than buying a new phone and my phone information was saved!!

fr
Review β„–66

Straight forward cell phone repair. Friendly and immediate service at affordable prices.Walk-Ins are welcome! Had my phone fixed in under a hour. If you BREAK it they FIX it!

As
Review β„–67

Amazing work so happy to have had my phone fixed they were very quick and very good customer service will come back for more services thank you so much guys

HE
Review β„–68

Beware!!! β€œDO NOT PAY UP FRONT” Will never see a refund for work they couldn’t repair...cheated for a $170 store must be in a financial bind...Karma will take care of β€œCROOKS”

An
Review β„–69

Great shop, coming here for years...always helpful!

Ma
Review β„–70

Called on a Sunday morning and they were able to get me right in to fix my phone! They did a great job and even gave me a free phone case! I highly recommend coming here for any cellphone repair needs.

Je
Review β„–71

Very good communication from them regarding cost and wait time. I have bought them numerous devices to repair. I walk in with no appointment and always get taken care of right away. Great service!

Me
Review β„–72

Rude and disrespectful, couldn’t unlock my phone and said I could get a refund, lady said she’d mail it to me and it’s been already almost 2 weeks and no money I tried calling and she’s out till Saturday asked the guy nicley to call and see if maybe he can just see if she sent it or and he started being disrespectful. I’ve brought many people to them and spent a lot of money here.

Jo
Review β„–73

Quick and affordable, wouldnt go anywhereelse !

Da
Review β„–74

Everyone knows how cracking a screen can ruin your day. Luckily I found My CellPhone Doctors and they assisted in fixing my phonevery quickly. Super informative and helpful!

Vi
Review β„–75

A little hidden gem, located in Britton PlazaFriendly and fast service. Definitely recommend, grabbed lunch in the Plaza while they fixed my phone. Awesome experience!

In
Review β„–76

Very professional, exceptional service. Very informative with product. I would definitely recommend this establishment.

Bo
Review β„–77

Fixed my LG K30 quickly, thanks for the greatservice!

Ro
Review β„–78

My Droid stopped charging and I went into this repair shop. They were able to fixed it in one hour. I grabbed some lunch in Britton Plaza and it was complete when I returned.Works perfectly!

Ca
Review β„–79

Great place, been coming here for years!Awesome repair shop :)

Ga
Review β„–80

I wasn’t satisfied with the work they did, the lady took my money, promised me that I was going to get a refund and later refused too. Do not come here.

Am
Review β„–81

Highly recommend, they are a locally owned and operated repair shop. Qualitysmart phone and tablet repairs. Been coming here for years. They do an excellent job

Ja
Review β„–82

Fast, and very reasonably priced. I wouldnt bother going anywhere else! Had my very badly cracked iPad 3 fixed last week! The attention to detail and personalized care is great!

Tr
Review β„–83

These guys are AWESOME! They ordered the parts needed to fix my battered phone, contacted me when parts came in to start the repair, and repaired my phone like new!!! Highly reccomend My Cell Phone Doctors!

Fa
Review β„–84

They will do all the necessary repairs as quickly as possible. My phone was ready in under one hour. ExperiencedTechnicians

Ja
Review β„–85

Great repair shop. They fixed my LG cellphoneHad to special order my LCD, and they gave me a loaner smart phone free of charge. Greatexperience

Ju
Review β„–86

My husband and I bought two cellphones from My CellPhone Doctors, we were not up for our renewal .Very pleasant experience, They took time to explain the phones and what choices were available. The lady went above and beyond helping us. Courteous and attentive. Thanks

Is
Review β„–87

They are fantastic! They fixed my S8 fast and it works like it was brand new! Will definitely recommend and use again!!

Ya
Review β„–88

I was searching for a place to unlock my phone and they were the only ones in my area that were able to offer the service right away without having to wait a few days to complete. Arie was very helpful and friendly!

br
Review β„–89

I would totally recommend this place to anyone who needs to fix there phone! Very nice from the time I called, until getting my phone back!they even gave me a loaner phone that was very nice until they finished mine!I have checked around alot for prices,and they were by far the best in all of Tampa bay!I live 30 mins away,and didnt mind the drive!thanks so much!

Je
Review β„–90

Fast and convenient repair shop. Had my S7edge LCD repair. Works great !

Al
Review β„–91

Got my S10 plus unlocked!! Friendly and courteous staff

Da
Review β„–92

Went for a screen repair. The camera and flashlight would not work after the replacement screen. Went back they would not fix said it was not their fault, they do not touch the back of the phone. Went to apple under warranty. Per apple store Camera was disconnected, and they said the lines to the flashlight had been broken. Even though a 3rd party fix does not void apple warranty, damage caused by a 3rd party repair is not covered. Not worth the money, costing me hundreds more in the end to fix the damage they did to the phone with a simple screen repair.

Jo
Review β„–93

Do not trust these people with your phoneThat charged me $70.00 for a charging port xx then told me my battery was bad and tried to charge me for that. I dont think they even touched the charging port. I put in a new battery and still have the same problem. She was rude and said I had to sign a disclaimer to get my phone back. I refusd and took my phone. ImI still out $ 70.00 plus frustrated.

Ca
Review β„–94

Had my LG G4 repaired, it looks great!My screen had completely blacked outwhen I dropped it. Thanks it works perfectly

Be
Review β„–95

Fixed my cellphone in under one hour,Great service and friendly staff!

Ma
Review β„–96

Reliable cellphone repair shop. Thought my cellphone was dead and they revived it! Awesome service !

Ny
Review β„–97

I bought a replacement iphone 6s Plus at a fantastic price! Happy with the purchase and the warranty that was included. πŸ˜„

ki
Review β„–98

Excellent location and great prices on iPhone repairs!! Super fast repairs!

Du
Review β„–99

I have been to this repair shop severaltimes, from my screen breaking to my charging port going out on my phone, they have been able to fix every issue I brought to them. They even loan out cellphones while they are fixing yoursso you wont miss any important phone calls at no charge! Great experience

Da
Review β„–100

Fast and very helpful. I will definitely be back in case of another emergency!

Information
15 Photos
100 Comments
4.2 Rating
  • Address:3934 Britton Plaza, Tampa, FL 33611, United States
  • Site:http://mycellphonedoctors.com/
  • Phone:+1 813-805-7873
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:11AM–4PM
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:9:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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