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Bath & Body Works
1201 Lake Woodlands Dr, The Woodlands, TX 77380, United States
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Bath & Body Works
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An
Review №1

Shop BBW regularly. Didnt find the sleep (Vanilla&Lavender) body butter, Its been a while since its been stocked anywhere.

Te
Review №2

Had all but my wallflower nightlight in stock. Very helpful staff! Took time with me and my desires!

T.
Review №3

Who doesnt love a great deal and an opportunity to smell fresh as well! When you go in ask for Julie, shell take excellent care of you 💖

Sh
Review №4

Was looking for a Lemon scent mini hand lotion and the Luxe Lavender Vanilla bubble bath but they were out :(But otherwise I love this place

Li
Review №5

Did not have the 75% off like they have on website. Still great sale.

Sh
Review №6

I always find myself roaming in here for a candle or 6 and usually end up leaving with everything but.🤗 They usually have good coupons for the body care and you can try the soaps if you like in the sinks. I stock up every other month because the kids love the gentle foaming soaps.. AND I DO TOO! The associates are sometimes knowledgeable about the sales and sale dates to keep you posted and are always willing to help if you have questions. I just started bringing my own bag to keep everything together😎 they have a wide selection of smell goods and even a nice selection of mens products as well.

Li
Review №7

Nice clean store! Service is great!

L
Review №8

Very nice clean staff attentive and very helpful.

Tr
Review №9

I got some plug ins from here. They make my house smell great. I love the scents here.

Mi
Review №10

Everytime there is just new perfume and fragrance stuff...you will never get bore on this place

J
Review №11

Great products, great deals, friendly staff.

Fe
Review №12

Some of the Best scented candles are here.

Ma
Review №13

One of the “BEST” managers I have ever experienced at Bath & Body Works!! Alexa took out the time to make sure I had all the things I needed to wrap my items from Bath & Body Works. She has “EXCELLENT” customer service. She is an asset to the company.

Sh
Review №14

Great customer service!! I love this location!! In and out!! The candle event has been popular for years even with the increase of price per candle its still pretty good!!

Ka
Review №15

Fave store to go to for a variety of smell goods!

Cr
Review №16

Love the soaps, relaxing lotion, and the hand sanitizers

Bi
Review №17

Love all the candles! So many choices not enough money 😎😁☺

Mi
Review №18

So much great stuff awesome sales going on now.

Sa
Review №19

The employees were very helpful and nice

Lo
Review №20

Some of the workers are so rude and its the young ladies in their early twenties that have no customer service skills and this pushes paying customers away.

Br
Review №21

I always enjoy this place. Employees are always very sweet

Sy
Review №22

Love this store. Everyone is so helpful and can help you get the most from your coupons either thr emailed or mailed ones.

D'
Review №23

Friendly staff, great selection, but they were out of teakwood cologne. Bought a candle, will definitely come back!

Am
Review №24

Clean store, smells great, friendly staff!

Fe
Review №25

Great customer service

Jo
Review №26

Alway spend more then i should there but it is worth it love the place and the variety. Love love love

Li
Review №27

Love this place and love the sales that they always have.

Eb
Review №28

Just like any bath, bed and beyond. I went in for the plug ins and i got it.

Kr
Review №29

Love this place! Very friendly, knowledgeable on all there products and sales.

R
Review №30

Nice experience n prices and stuff

Er
Review №31

WIFE LOVES IT SMELLS AMAZING ☺️ THANKS SO MUCH

Ro
Review №32

Nice place.

Va
Review №33

Horrible service they hung up on me

To
Review №34

Great sales for men...BATH & BODY WORKS

Pu
Review №35

Great experience and staff very helpful

AN
Review №36

Love their candles

Su
Review №37

I highly recommend this place when you are getting to know a new friend. The way they react to smells that I like and dont like kind of let me know what they are going to be like as a person in the long run. Also its really fun and I always find something good no matter the season. Please bring back lemon pomegranate cream as a smell

Da
Review №38

I went for Mother’s Day this location had everything still is stock!

Vi
Review №39

Love the car scents.

Qu
Review №40

The manager Alexandria was very not helping at all with a payment method I was trying to use that bath body works accepts her customer service should have been more forth coming, I would never come to this location ever again !!!!

An
Review №41

Good customer service and smells great!

Cr
Review №42

I love this store. The day I went they were having a great sale. But then again, theyre always having great sales. The Body Cream is my fave. I love the Japanese Cherry Blossom scent!!! Very nice employees.

Da
Review №43

I work here and it’s always super busy, even on weekdays. We’re constantly moving and going. If we’re busy doing one thing and a customer is by us/ask for help, we drop anything to help! We’re constantly restocking product for customers! We can’t control what we get so if we’re out, we have to wait until they ship us more. We’re all helpful to all customers! It’s our motto to help everyone that walks in! We have greet, talk to and help EVERY customer that walks in! As for the one review about changing your address in stores, it’s difficult to do it on our system because it doesn’t go through correctly and that’s why we suggest you do it through your account online. Sometimes we have huge lines and maybe he was trying to hurry but if you work here, you’d understand. We are all nice and friendly people. Sometimes overly nice. All my coworkers are AMAZING, sweet people. They treat everyone like you’re best friends and it’s an amazing place to work!

ra
Review №44

I really like the place to get gifts and other stuff and things

Ma
Review №45

Enjoyable visit every time.

Au
Review №46

They only sell candles, cologne, perfume, lotion, and soaps... they should really rename to body and bath works because i thought it was a gym. Im unimpressed.

Za
Review №47

So now that the ball is in their court... thwy dont send out coupons anymore lol. Went there 2 days ago and deals are not the same like they used to be... plus no coupons. But hey... gotta have those beag smelling hand sanitizera and amazingly cleansing soaps!!!!Mostly stocked up!

Cr
Review №48

Snagged one of those freebie coupons and used it at the mall today. Got a small peach body wash for free. The greeter was super friendly and very helpful. Love this location!

Se
Review №49

Great selections of fragrances and their collections! Outstanding service! Kudos to Alexa (not Amazon Alexa) for going out of her way to locate White Garden is candle. There were only a small handful left.

Bu
Review №50

Wow great customer service. Elysa I think her name was was awesome and super helpful!!! She needs a raise ASAP. HER CUSTOMER SERVICE WAS TOP NOTCH 5 STARS!!

Ba
Review №51

I dont have any pictures to post but if you guys know about bath & body works you know how this goes of course we know the Chinese or should I say yeah Chinese cherry blossom is my most favorite but then they aromatherapy oh my God eucalyptus is number 1 fade the sleep number 2 and also you guys should definitely check out the candles Black tie is my most favorite one so you dont buy there and dont forget to download the app and sign up for the emails because the specials will blow your mind you never run out of your favorite

Ra
Review №52

Katrina was most helpful with my purchase. Her customer service was standard setting. I would definitely return as soon as possible.

Sh
Review №53

During the pandemic this location is way too Lacks I went to another location in Dallas not only did they had you waiting in line and social distance with the amount of people in the store it was also mandatory that you use hand sanitizer before you went into the store in Dallas the one in the Woodlands not so much Pretty Dirty to Me

Th
Review №54

This place is one of the best.. only downside for me, is that i dont like all that pumpkin, spice, and cinnamon scents when walking in. But all else was great. As long as i stayed away from the front right side of the store... lol... Service was pleasant, knowledable and friendly.

zu
Review №55

Decent selection and good friendly customer services.

Pa
Review №56

They need to bring back the old fragrances but the new ones are ok

Ch
Review №57

I wouldn’t go back. The gentleman that helped me, didn’t want to help me change my address in store. He told me to do it online because it’s quicker. In my experience I wouldn’t recommend telling a customer to do something themselves if I’m able to fix the problem myself. To me, I think he was just being lazy. In my honest opinion. Also the lady I asked a question to about a product seemed too busy to even help me out or give me an accurate answer. I asked her to help me find a wall fragrance and she said they didn’t have it. Seconds later, I found it myself. Never going back.

Ca
Review №58

Always a great visit🥰🥰🥰

Ev
Review №59

I like very much that store

De
Review №60

This location at 529 and Highway has the best customer service hands down. The staff always greets you when you walk in and are so helpful. The new location is so pretty.

Me
Review №61

The workers are so nice its kinda scary. No human is that happy they are clearly dead inside but nice place love the perfumes

Sh
Review №62

This store has moved from the second floor to almost right underneath the old location. Head down the escalator mid mall, and its across from James Avery! Much better layout, they have scaled down a bit and made it less overwhelming to navigate through. Always a helping hand waiting at front to guide you in what you are looking for! Easy shopping here.

We
Review №63

Some people may really like the attention of sales people helping them with their purchases. Just my preference that I dont particularly care to be interrupted throughout the store but it was well stocked and had pleasing displays.

Ch
Review №64

Who doesnt like this place

Da
Review №65

Always love this place

Ma
Review №66

I love theyre have a great sales everyday 💅💅😄😄😄😃😃😀😆😆

Ma
Review №67

Great customer service

Ja
Review №68

All great fragrances!

Ca
Review №69

Perfect gift for my mother-in-law and my sister for Christmas. Great Christmas stocking stuffers too.

CJ
Review №70

Love their mens selection

Na
Review №71

Very difficult to leave this store without buying either a 3 wick White Barn candle, hand soap, or one of the amazing smelling scents. Love it.

Ri
Review №72

Love the ambiance and energy from everyone here when me and my wife walk in

Lu
Review №73

Great selection but for the amount of money u pay for the body butter it isnt enough thats why I gave it 3 out of 5 stars cause u can go to Victoria secrets and pay the same amount and get a bigger jar of it.

Ch
Review №74

My wife loves the place and my kids do too if you are ever bored buy a gift card and give it to them and you will buy yourself a few hours of Peace on a weekend.

Lo
Review №75

Everything is always stocked up and the sales are constant. The staff is very helpful as well. Ill be going back for sure.

DR
Review №76

Lots of new items. Very friendly and helpful associates.

Bi
Review №77

Too many smells overwhelming. Is hard to tell what product I like because I smell a million other things at the same time. Needs more space to separatestuff or maybe coffee beans to smell between fragrances.

Ju
Review №78

Busy as Christmas this July, I feel the prices have increased...but, you love, what you love there.i say,Keep shopping there😁

cg
Review №79

The store was set up very nice. The staff is super friendly and helpful.

K
Review №80

Clean place. Just ran in and out. Knew what I wanted. No one asked if I needed help with anything. Cashier was friendly and asked if anyone helped me.

Ga
Review №81

My wife was impressed with the friendly and competent service.

Pa
Review №82

Fast and friendly. Great environment

Er
Review №83

Loved the new look and staff is always so helpful.

Ma
Review №84

Love this store

Ca
Review №85

Wow

Mi
Review №86

Very bad experience. An associate was assisting me and walked off to assist customers at the register without finishing up with me first.

Di
Review №87

Very nice

As
Review №88

Associates were all very nice and helpful.

Te
Review №89

Love the variety of lotion and body sprays 😍

Lo
Review №90

All is good here!!

Cr
Review №91

Busy location. I love the stand alone location across the street at Market Street.

Ha
Review №92

Fast checkout!!

An
Review №93

Great place to shop and a friendly Atmosphere

Ko
Review №94

Im and out!

Me
Review №95

Staff was very helpful! Love that place!!!

Sh
Review №96

Good people good products

Fa
Review №97

Very clean, polite staff and friendly

Mi
Review №98

My wife loves this place.

Ha
Review №99

Love the bath salt, nice varieties.

Hi
Review №100

Love their candles and plug ins

Information
42 Photos
100 Comments
4.6 Rating
  • Address:1201 Lake Woodlands Dr, The Woodlands, TX 77380, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00680
  • Phone:+1 281-364-8255
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:12–7PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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